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The hotel is beautiful. When we arrived, around suppertime, our room was not ready. We were given an inferior room to the one we booked but when we questioned this the desk staff accommodated us with comp drinks while we waited for the right one. The atmosphere is "old money 5 star." Perfect service, ...
The hotel is dated (think The Shining), but the room was quiet, clean, and comfortable. The counter staff seemed bothered to have to come out of the little side room to assist, but once checked in we didn't need them for anything else.
The valet staff was a highlight of our stay. They were extremely friendly and helpful during the craziness of traffic. They made us feel at ease. From the moment we dropped off the car, every step of the way was facilitated by an amazing staff and a wonderful establishment. We'll come back for ...
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