Ratings based on 2,361 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Glamorous hotel in the heart of Seattle

Posted 29-Jul-2016
Pros: I felt pampered and thoroughly enjoyed my stay!
Cons: The height of the toilet bowl - oddly they were pretty low!
Location: Pike Street Market, waterfront area, shops and restaurants are all a few black blocks away.
The beds were comfortable, the room was clean and spacious, the bathroom was large and well stocked with delicious smelling toiletries! The gym was great - including the sauna. We enjoyed the pool and the lounge chairs when it was sunny.
Comment from Hotel Management
29-Jul-2016 by Fairmont Olympic, Hotel Management
Hello Rina, Thank you for being our guest and for taking the time to write. We are so thrilled to see that you not only felt pampered and enjoyed your stay, but could also take advantage of our amenities and central location. I hope that we may have the opportunity to welcome you back to Seattle and the Fairmont Olympic Hotel soon. Sincerely, Markus Treppenhauer General Manager
4out of 5
by A verified traveller from vancouver

Hotel showing its age

Posted 27-Jul-2016
Pros: Close to our business meetings.
We were staying for one night on the week of a conference and many hotels were sold out. We paid double the price of our friend who also booked there, but he booked one month earlier. For the price we paid, the age of the hotel made it not a great value. Luckily this stay was for business and I did not personally pay. Otherwise service was great and staff greeted us at every turn.
Comment from Hotel Management
28-Jul-2016 by Fairmont Olympic, Hotel Management
Hello Gary, Thank you for being our guest and for taking the time to share your feedback. I am glad to see that overall you enjoyed your stay and that we could be of service. Our full guestroom renovations are now completed, so I hope that we may have the opportunity to welcome you back in the future to experience the new Fairmont Olympic Hotel. Best wishes, Markus Treppenhauer General Manager
5out of 5
by A verified traveller from Los Angeles

Pre-cruise stay

Posted 27-Jul-2016
Pros: Cleanliness, overall classy appearance and excellent service.
Cons: Could not have been better.
Location: Enjoyed walking to nearby shops and Starbucks!
My husband and our daughter's family chose to stay as our pre-cruise lodging.It met all of our expectations and made an excellent start to our vacations. Staff worked with us prior to our stay to set up transportation to and from the airport and the ship, which was excellent. We look forward to returning for a longer stay. Thank you to all!
Comment from Hotel Management
28-Jul-2016 by Fairmont Olympic Hotel, Hotel Management
Hello Barbara, Thank you for choosing to be guest and for taking the time to share your experience. I am thrilled to see that you and your family enjoyed an excellent stay with us and that we could assist you with a smooth start to your cruise vacation. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased. We look forward to the opportunity to welcome you back to Seattle and see you here again at the Fairmont Olympic Hotel. Best wishes, Markus Treppenhauer General Manager
5out of 5
by A verified traveller

Very nice stay and comfortable room, however...

Posted 25-Jul-2016
The staff was wonderful, with the exception of the lady who checked us in. Perhaps she was overwhelmed with a line of people behind me. She only made me one key, so when I asked for a second, she said I'd have to return later. I also wanted to add an additional night to our 3 night stay, but she said I'd have to call Expedia, took down my number and then said she would call me later to see what she could do. I asked about parking with kayaks on our car, and she rushed me off giving me no answer that was helpful (thankfully they were helpful outside lol). Later she called to say they were completely booked for the additional night, but according to Expedia... We could have stayed. We decided to go elsewhere once our days were up. I was very nice through the check in process, but was quite put off... Not good at customer service AT ALL.
Comment from Hotel Management
28-Jul-2016 by Fairmont Olympic Hotel, Hotel Management
Thank you for being our guest and for sharing your feedback with us. I am glad to see that overall your stay was a pleasant one, and that for the most part our staff were of service to you. I am disappointed to read that your arrival experience did not go as expected and that you did not receive the level of service that we are known for. Please be assured that I will be following up with my Front Office team to ensure that we are supporting our agents in providing the highest level of service excellence to our guests. Thank you again, and I hope that we may have the opportunity to welcome you back to the Fairmont Olympic Hotel in the future.
4out of 5
by A verified traveller from Austin, TX

Nice hotel downtown

Posted 21-Jul-2016
This is a lovely historic hotel. The lobby and common areas are beautiful and it was fun to read the old newspaper articles from when it opened. Our complaints about the hotel are minor: the remote for the TV was incredibly slow and I wasn't going to pay a daily fee for Wi-fi with such high room rates.
5out of 5
by A verified traveller

Posted 21-Jul-2016
Hotel staff was very helpful. Hotel was in a great location. We really enjoyed our stay.
Comment from Hotel Management
29-Jul-2016 by Fairmont Olympic, Hotel Management
Thank you for being our guest and for taking the time to write. I am so pleased to read that you enjoyed your stay and that our staff could be of service. We hope that we may welcome you to back to the Fairmont Olympic the next time your travels bring you to Seattle. Kind regards, Markus Treppenhauer General Manager
3out of 5
by A verified traveller

Classic hotel with free shoe shine, but ...

Posted 20-Jul-2016
Pros: classic ambiance
Cons: shoe returns
Location: great central location in downtown Seattle, a great walkable city center
The Olympic is a classic hotel with a beautiful lobby and dining room. It offers a free shoe shine. Great - except my shoes didn't come back until after a couple of calls and a search. The staff was very courteous and tried to make amends, but not what I expected. I like a hotel with tradition and character.
Comment from Hotel Management
29-Jul-2016 by Fairmont Olympic, Hotel Management
Thank you for choosing to be our guest and for taking the time to write. I am glad to read that overall you enjoyed your time in our hotel, though I hope that you will accept my sincere apologies for any inconvenience you experienced due to the delay in returning your shoes from our shoe shine. I assure you that your experience is not the norm and not what our guests have come to expect. We hope that we may welcome you to back to the Fairmont Olympic the next time your travels bring you to Seattle. Sincerely, Markus Treppenhauer General Manager
5out of 5
by A verified traveller

Posted 19-Jul-2016
Loved this hotel it was comfortable, the spa was great too!
Comment from Hotel Management
30-Jul-2016 by Fairmont Olympic Hotel, Hotel Management
Hello Sarah, Thank you for being our guest and for sharing your experience with us. I am so pleased to read that you enjoyed a comfortable stay with us and loved your time here. We hope to welcome you back to the Fairmont Olympic Hotel soon. Best wishes, Markus Treppenhauer General Manager
4out of 5
by A verified traveller

Posted 19-Jul-2016
Room and service was good but work was being done to the outside of the room so our window view was obstructed.
Comment from Hotel Management
30-Jul-2016 by Fairmont Olympic, Hotel Management
Thank you for being our guest and for taking the time to share your feedback. I am pleased to see that overall you enjoyed your stay with us though I apologize for any disappointment you experienced due to the scaffolding along our hotel for necessary repairs. All work has been completed and scaffolding has been completely removed at this time. We hope to welcome you back to the Fairmont Olympic Hotel in the future. Sincerely, Markus Treppenhauer General Manager
5out of 5
by A verified traveller from Connecticut

Beautiful hotel, downtown location

Posted 18-Jul-2016
Pros: Classic traditional high end hotel
Cons: Lunch order slow to arrive
Location: Nearby restaurants, specialty stores, department stores, symphony, tourist attractions, etc.
Delightful stay, did everything we hoped to do and much more as many opportunities presented themselves to us.
Comment from Hotel Management
30-Jul-2016 by Fairmont Olympic, Hotel Management
Hello Jerry, Thank you for being our guest and for sharing your experience with us. I am pleased to read that you enjoyed your stay with us, and I hope that you will accept my apologies for any inconvenience you experienced due to the timing of your lunch order. I hope that you enjoyed your time exploring Seattle from our central Downtown location, and hope that we may welcome you back to the Fairmont Olympic Hotel soon. Sincerely, Markus Treppenhauer General Manager