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The staff was very friendly. The hotel is very beautiful. The room was spacious and comfortable.
Kevin
Stayed 1 night in Apr 2024
Response from Fairmont Olympic Reservations on 22 Apr 2024
Thank you for choosing the Fairmont Olympic Hotel in Seattle, Washington for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, however, if there is anything that we have overlooked, please let us know.Once again thank you for staying with us during your visit to Seattle, Washington, and we invite you to include us in your future plans when you visit this area again.
Response from Fairmont Olympic Hotel Seattle on 20 Apr 2024
Dear April, Thank you for visiting the Fairmont Olympic Hotel Seattle! We appreciate your feedback and happy to hear you enjoyed your stay especially the pool area!Look forward to seeing you again.
Response from Fairmont Olympic Hotel Seattle on 20 Apr 2024
Dear Peter, Thank you for choosing the Fairmont Olympic Hotel Seattle. We are delighted to have been rated 5/5. Thank you for your time! We look forward to next visit!
Response from Fairmont Olympic Reservations on 18 Apr 2024
Thank you for visiting Fairmont Olympic Hotel. We're sorry to hear we didn't meet your expectations. Our goal is to make your stay memorable by providing outstanding service.We strive to make the experience at Fairmont Olympic Hotel one you will remember forever. Therefore, your comments are very important to us.We hope you will give us another chance.
Our room had air conditioning issues , and we weren’t offered to move to another room. They did comp some things but it still made our stay not as comfortable with the stuffiness in the room..
Michael
Stayed 3 nights in Apr 2024
Response from Fairmont Olympic Hotel on 15 Apr 2024
Oh no! We would normally offer a room move if at all possible, in a case like this. We do apologize for the inconvenience and discomfort!
Response from Fairmont Olympic Reservations on 15 Apr 2024
Thank you for visiting Fairmont Olympic Hotel. We hope we achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at Fairmont Olympic Hotel one you will remember forever. Therefore, your comments are very important to us.We love to hear your feedback and use it to review and improve our services every day.Looking forward to welcoming your again soon
8/10 Good
Maria F
12 Apr 2024
Maria F
Stayed 4 nights in Mar 2024
Response from Fairmont Olympic Reservations on 15 Apr 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Seattle, Washington, The Fact that you choose Fairmont Olympic Hotel is an honor to us.
Response from Fairmont Olympic Reservations on 15 Apr 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Seattle, Washington, The Fact that you choose Fairmont Olympic Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel like we overlooked then please let us know.Looking forward to welcoming you again soon.
Response from Fairmont Olympic Reservations on 10 Apr 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Seattle, Washington, The Fact that you choose Fairmont Olympic Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel like we overlooked then please let us know.Looking forward to welcoming you again soon.
My wife had an unfortunate accident down the street from the hotel and ended up in the emergency room - we had planned on going to Europe that afternoon but she ended up in the ER - the entire hotel staff could not of been more helpful in arranging another night in the same room / arranging morning transportation to the airport - and they even had a get well card & a wheelchair waiting for use when we got back from the ER - could not say enough about their kindness
Probably the cleanest hotel room I’ve stayed in a long time and I am a germaphobe. The hospitality is excellent, I have only praises to sing. We come to Seattle a few times a year, this was our first visit to the Fairmont and have decided to stay here exclusively when in town. A good hotel room can make or break a trip, be it for business or pleasure, we’re so glad we found the Fairmont!
A bit disappointed especially with the food. I had higher expectations considering how pricey it is. Room service was awful, I’ve had better food at Denny’s. What is listed on the menu does not match what is presented. It’s too bad because the hotel is beautiful but I think we will stay elsewhere next time.
Jordan
Stayed 2 nights in Apr 2024
Response from Fairmont Olympic Reservations on 10 Apr 2024
Thank you for sharing your recent dining experience with us. We apologize for falling short of your expectations and for any disappointment with our room service. Your feedback is invaluable to us, and we're committed to delivering exceptional service. We'll use your comments to improve our offerings and ensure they match our menu descriptions. We're pleased you found our hotel beautiful, and we understand your frustration and hope you'll give us another chance to exceed your expectations in the future.
I always try to stay at the fairmont and I was disappointed this time.
1. They have not brought back their house car ( fairmont complimentary transportation) since Covid.
2. They promote BMW bikes that could be rented and after we filled out the forms to ride them they were broken
3. The rooms were very noisy and the AC didn’t work
4. When we expressed our concern to management, the manager asked our room number, told us he would send something to our room as a thank you for our feedback….. and then never followed through. Completely forgot about us.
Nicholas
Stayed 2 nights in Mar 2024
Response from Fairmont Olympic Reservations on 10 Apr 2024
Thank you for sharing your recent experience with us. We apologize for the inconvenience with a complimentary transportation option, broken bikes, noisy room, and malfunctioning AC. Your feedback is invaluable, and we're addressing these issues promptly. We apologize for any oversight in following through with the manager's gesture of appreciation. We value your patronage and hope to exceed your expectations on a future visit. If you allow, we would like to contact you directly regarding these matters.
The hotel is beautiful, the staff was awesome. Everyone was so kind and friendly. We had a wonderful time.
Dena
Stayed 3 nights in Mar 2024
Response from Fairmont Olympic Reservations on 3 Apr 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Seattle, Washington, The Fact that you choose Fairmont Olympic Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!
Our stay was spectacular! I highly recommend the Fairmont Olympic.
Donald
Stayed 3 nights in Mar 2024
Response from L on 1 Apr 2024
We are glad you enjoyed your stay and the hotel!
10/10 Excellent
Jocelyn
30 Mar 2024
Jocelyn
Stayed 1 night in Mar 2024
Response from Fairmont Olympic Reservations on 1 Apr 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Seattle, Washington, The Fact that you choose Fairmont Olympic Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!
6/10 Okay
Donald
Travelled with partner
25 Mar 2024
Liked: Cleanliness
The hotel is old but well maintained and the beds are exceptionally comfortable. What I didn’t like was all of the hidden fees and
nickel and diming. The room rates are already expensive enough without the exorbitant parking fees, daily experience fees and especially hidden dining service fees which are added unknowingly beyond already having left a generous tip. Additional multiple taxes take the cost to stay here over the edge. I was also grossed out noticing the dining room busser clearing tables then resetting the cutlery and especially handling the forks by the tines after touching dirty dishes. I won’t stay at Fairmont Hotels again in the future.
Donald
Stayed 2 nights in Mar 2024
Response from Fairmont Olympic Reservations on 29 Mar 2024
Thank you for reaching out and sharing your concerns. We value your business and the chance to address any issues you encountered during your stay.We understand your frustration with taxes and resort fees. While these charges are clearly displayed on Expedia during the booking process, we apologize for any confusion and would be happy to demonstrate this further. Regarding your feedback on our dining operations, hygiene is a top priority, and we will review our procedures to prevent similar incidents.We appreciate your feedback and would like to speak with you further to make things right. Please contact us.We hope to welcome you back for an improved experience in the futur
It is an old building but maintained very well, clean and very roomy. Staff are very courteous and pleasant. Dinner served by the hotel restaurants and cafe were outstanding. The only complaint I have is the areas surrounding the hotel turned extremely quiet after 8pm. Everything closed. I didn’t feel safe to walk around
Yee Ling
Stayed 3 nights in Mar 2024
Response from Fairmont Olympic Reservations on 22 Mar 2024
Thank you for choosing the Fairmont Olympic Hotel in Seattle, Washington for your stay. Commitment to service and guest satisfaction is our main concern.Our team have tried to anticipate your needs, however, if there is anything that we have overlooked, please let us know.Once again thank you for staying with us during your visit to Seattle, Washington, and we invite you to include us in your future plans when you visit this area again.
Response from Fairmont Olympic Reservations on 21 Mar 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Seattle, Washington, The Fact that you choose Fairmont Olympic Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel like we overlooked then please let us know.Looking forward to welcoming you again soon.
Response from Fairmont Olympic Reservations on 21 Mar 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Seattle, Washington, The Fact that you choose Fairmont Olympic Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel like we overlooked then please let us know.Looking forward to welcoming you again soon.
Response from Fairmont Olympic Reservations on 12 Mar 2024
Thank you for visiting Fairmont Olympic Hotel. We hope we achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at Fairmont Olympic Hotel one you will remember forever. Therefore, your comments are very important to us.We love to hear your feedback and use it to review and improve our services every day.Looking forward to welcoming your again soon.
The Fairmont Olympic Hotel is always our favorite place to stay in the city. It’s an iconic piece of Seattle history. The rooms are beautiful and the service is impeccable.
Joni
Stayed 1 night in Mar 2024
Response from Fairmont Olympic Reservations on 12 Mar 2024
Thank you for visiting Fairmont Olympic Hotel. We hope we achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at Fairmont Olympic Hotel one you will remember forever. Therefore, your comments are very important to us.We love to hear your feedback and use it to review and improve our services every day.Looking forward to welcoming your again soon.
We enjoyed all the restaurants and coffee shop. The room was great and spacious. All but one stiff member was helpful and friendly. There was receptionist that was rude to us and didn’t full fill any of our requests but when we called down later to confirm our taxis were ordered and why we hadn’t received the supplies we asked for Carolyn remedied that for us.
Sarah
Stayed 4 nights in Feb 2024
Response from Fairmont Olympic Hotel on 4 Mar 2024
We are thrilled to know you enjoyed your stay and will pass along your compliments to Carolyn!
8/10 Good
Seyed Taha
Travelled with family and small children, Travelled with group
4 Mar 2024
Liked: Cleanliness, staff & service
Parking was not connected to the building. Swimming pool had a low ceiling. Lobby was very crowded. Restaurant brunch was very very simple.
Seyed Taha
Stayed 2 nights in Feb 2024
Response from Fairmont Olympic Hotel on 4 Mar 2024
Beautiful property! Right in the center of everything. The bar was so beautiful and so was the restaurant. Must check out the speakeasy behind the book case!
Marilu
Stayed 3 nights in Dec 2023
Response from L on 28 Feb 2024
Thank you! We are delighted to know you enjoyed your stay with us.
Thank you! We are delighted to know you enjoyed your stay with us.
10/10 Excellent
Joel, SEATTLE
23 Feb 2024
Joel
Stayed 1 night in Feb 2024
Response from Fairmont Olympic Reservations on 21 Mar 2024
Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Seattle, Washington, The Fact that you choose Fairmont Olympic Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel like we overlooked then please let us know.Looking forward to welcoming you again soon.
The hotel's location is excellent, situated in the heart of downtown and surrounded by restaurants, bars, clubs, and tourist attractions. The rooms are clean and tastefully decorated, offering a comfortable stay.
Ergül
Stayed 1 night in Feb 2024
Response from Fairmont Olympic Hotel on 22 Feb 2024
Thank you! We are delighted to know you enjoyed your stay with us.