Ratings based on 340 Verified Reviews

3.6 out of 5
76% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Yakima, WA

Enjoyable stay, perfect location!

Posted 24-Apr-2017
Enjoyed our stay, nice updates since our last visit. Didn't care for the new pillows, but the new blackout shades and curtains are great, so great we overslept. Thankfully it was just a startling reality how late it was, we didn't miss any appointments. I know the hotel doesn't set the parking rate, but was alittle shocked that it had increased 8 dollars. Enjoyed the lobby restaurant and bar, good food, beverage and service. The Outlier, Old Sazerac, across the street is Great, incredible remodel and upgrade. We'll be back!
Comment from Hotel Management
24-Apr-2017 by Blake Decker - Front Office Manager, Hotel Management
RDL, Thank you for coming and seeing some of our new upgrades! We do have other pillows for our guest upon request, but we don't want you oversleeping again! We hope to see you soon.
3out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

Good location

Posted 23-Apr-2017
Pros: Within a mile of Amtrak station and several rental car offices.
Cons: We could hear our neighbors conversations.
Location: Pike's place market is about two blocks away.
Convenient downtown location. Small room and thin walls, but clean and helpful staff.
Comment from Hotel Management
24-Apr-2017 by Blake Decker - Front Office Manager, Hotel Management
Thank you for taking the time to review our hotel on Expedia. I am happy that you enjoyed our location. We hope to see you again next time you are in Seattle.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel ., close distance to around.

Posted 17-Apr-2017
Overall experience it was enjoyable. Walking distance to Pike Market Place ., waterfront , Chinatown . To shopping area.
Comment from Hotel Management
18-Apr-2017 by Blake Decker - Front Office Manager, Hotel Management
Thank you for taking the time to review our property. i would also like to thank you for the kind words and generous scores.
4out of 5
Recommended
for Everyone
by A verified traveller from Geelong Australia

Location Location Location

Posted 16-Apr-2017
Pros: Central location to all areas in Seattle.
Cons: Coffee shop could provide a proper breakfast menu.
Location: Walking distance to all sites
Arrived early in the morning (0900) yet hotel found room for me to have early book in. Staff at desk extremely help full and went out of way to accommodate my request. Happy Cheerful attitude, made day a great start.
Comment from Hotel Management
18-Apr-2017 by Blake Decker - Front Office Manager, Hotel Management
Nick, Thank you for taking the time to review your stay. I'm excited to hear that the front desk staff was able to accommodate your requests, and a lasting impression on you. We hope to see you again in the future.
3out of 5
by A verified traveller

Downtown Seattle

Posted 12-Apr-2017
No parking, cost 40.00 a day for them to park my car. Couldn't get my car when I needed it. By the time I left it cost me 419.00 for two nights when it was only supposed to be like 288.00 plus tax.
Comment from Hotel Management
14-Apr-2017 by Spring - Front Desk Supervisor, Hotel Management
Hi, I appreciate you taking the time to leave such candid feedback. I'm sorry to hear our valet service didn't meet expectations. Parking is prime real estate in Seattle; we keep our prices competitive with the surrounds hotels & parking garages. We actually run a few dollars cheaper than any of the surrounding hotels. If you are ever unsatisfied with something, please come talk to the front desk before you check out. That way any issues can be rectified right then and there. We do offer packages that include parking if you book directly through us. We would love to have you the next time you're in Seattle again. It would give us another chance to really wow you. Thanks, again.
4out of 5
Recommended
for Everyone
by A verified traveller

Great location, nice clean in downtown Seattle

Posted 10-Apr-2017
Nicely located in downtown Seattle, walking distance to Pike Market, shops and waterfront. Room was clean but really small. Really comfortable bed. Walls are really thin so you can hear the neighbors. There was also a big group on my floor - really loud at 3 in the morning (not the hotels fault but made the first night a bit annoying) Hotel staff was nice and accommodating.
Comment from Hotel Management
11-Apr-2017 by Blake Decker - Front Office Manager, Hotel Management
Thank you for choosing to stay at the Executive Hotel Pacific and taking the to review your stay. I want to apologize that your first night wasn't as tranquil as it could have been, I hope was able to make the noise subside. I am glad to hear that you enjoyed our location and some of the things our beautiful city has to offer. Thank you again for taking the time to review our hotel, if you are ever in Seattle again it is my hope you choose to stay with us again.
3out of 5
Recommended
for Everyone
by A verified traveller

Small Room / Comfortable Bed

Posted 10-Apr-2017
The online photos of this hotel are misleading, the rooms look newer and bigger in the advertisement then what they really are. It's very old. But it did not smell and the bed was very comfortable. Not worth $220.00 though.
Comment from Hotel Management
14-Apr-2017 by Spring - Front Desk Supervisor, Hotel Management
Hi, I am so sorry you were less than satisfied with your room. The professional photos taken on the property will be the best looking ones, as with any property & we are in the process of renovating and remodeling. Our building is historically significant, so we can't knock down any walls to make the rooms larger, but we are working towards making each room as comfortable as possible. We had several concerts and events this past weekend & most hotels were sold out. Rates are based on many different factors such as: the season, special events or holidays, surrounding hotels, & even the weather. Booking directly with any property may open more avenues to reach your personal balance between price and value. Please don't write us off based on this one stay. We would love the chance to impress you if you're in the Seattle area again. Thank you for the review.
3out of 5
Recommended
for Everyone
by A verified traveller

Clean no frills hotel

Posted 02-Apr-2017
Pros: The staff was very nice. The room was clean and came with toiletries. It was also well located.
Cons: Small design updates in the room. A real bathroom door and full shower would have been nice. A more sound proof room.
Location: The hotel is just a ten minute walk to public market and two blocks from the link which takes you to the airport.
our hotel room was much smaller than we expected. The bathroom had a standing shower that was half open so water easily went out on the floor. The door to the bathroom was made of glass and was a half door. Not very good if you're traveling with someone else and need a private moment. The walls were also pretty thin so you could hear people next door or in the hallway.
Comment from Hotel Management
03-Apr-2017 by Blake Decker - Front Office Manager, Hotel Management
Thank you for taking the time to review our property on Expedia. I am excited to hear our staff made and impression and enjoyed our location. Thank you for the honest feed back regarding our rooms, please know we are in the process of renovation our rooms to make the most out of our small space. It is my hope that if you ever find yourself back in Seattle you choose to stay with us again.
2out of 5
by A verified traveller from Or

Small room bad view.

Posted 01-Apr-2017
Room was very small and the bathroom was cluttered. I was told my room would have a view and it did, a view of the first story roof and a big parking garage. I would not recommend this place the front desk and lobby look nice but the rooms are very outdated.
Comment from Hotel Management
03-Apr-2017 by Blake Decker - Front Office Manager, Hotel Management
Jr, thank you for taking the time to review our property.I apologize if our rooms did not live up to your expectations.If you find yourself back in Seattle please reach out to me directly, and I will personally make sure your stay is comfortable.
3out of 5
Recommended
for Everyone
by A verified traveller from la

Close to downtown

Posted 29-Mar-2017
Close to most of the bus stops and very friendly door man. However the front desk staff was cold and didn't simile at all.
Comment from Hotel Management
03-Apr-2017 by Blake Decker - Front Office Manager, Hotel Management
Thank you for taking the time to review our property here on Expedia. I am glad to hear that our bellman and location left an impression on you. My apologize if you found our front desk staff to be cold, I will be addressing your concerns personally.