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Reviews of The Marine Hotel

3 out of 5
The Marine Hotel
5 7 The Front Seaton Carew, Hartlepool, England

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 190 reviews" "
Rating 8 - Good. 83 out of 190 reviews" "
Rating 6 - Okay. 22 out of 190 reviews" "
Rating 4 - Poor. 8 out of 190 reviews" "
Rating 2 - Terrible. 5 out of 190 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

NICOLA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a sea view. Staff friendly and helpful
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, clean and spacious - reasonably modern. We stayed in a family suite which had a single room and the bathroom upstairs and a king / single downstairs. The radiators were on for the entire of our stay and couldn’t be turned down or off which made the upstairs room uncomfortably hot and the single bed upstairs was right next to the radiator so not safe for my child to sleep in. We three were comfortable enough in the downstairs room. The breakfast was lovely, hot food ordered from a menu and the staff were very friendly and helpful.
Stayed 1 night in Feb 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness
Stayed 2 nights but only had hot water for one of them. The day we left we had no choice but to have icy cold showers - not great on a cold December morning. Asked at reception but there was nothing they could do to help us - the only suggestion was to wait 30 mins and see if it came back. Sadly we were on a time crunch and had to leave by 9am so just had to make do with cold water. Bed also uncomfortable due to pillows that are either thin as paper or hard as bricks. I would bring my own pillow next time. Whilst it's a convenient location, service and facilities are pretty basic here.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Clean enough but could do with some serious tlc. Mattress was very hard, both had sore bones in the morning. Pillows were also very hard and uncomfortable, so we had a rough night’s sleep. Woke to discover there was no hot water, hubby had to boil a kettle for shaving. Breakfast was ok, nothing special, and they weren’t expecting us, despite our having booked breakfast at check in. Won’t be going back.
Stayed 1 night in Dec 2023

8/10 Good

Christine

Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding venue
Went for a wedding arrived Friday evening easy check in, the room really nice there are bits that could be improved in the bath room but they are minor and for the price you can't go wrong. We went down for dinner and a drink there is a well stocked bar and the food was great a band was on that night we enjoyed it immensely. The next day the wedding went without a hitch excellent lunch and evening buffet the staff were all friendly and helpful. We and all I spoke to staying over were of the same opinion, a very good to excellent all round
Stayed 2 nights in Dec 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking because of the weather forecast. It was warm, comfortable and had good food. Spot on.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
It was just a trip out of town for myself and my partner. I am glad I choose The Marine Hotel, everything from stepping in the hotel, service, luggage, meals everything was excellent and made the trip very enjoyable.
Stayed 1 night in Oct 2023

10/10 Excellent

Eamonn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room, nice food and great staff
Stayed 1 night in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
We really enjoyed our stay at The Marine Hotel. The hotel staff were very friendly and helpful during our stay, rooms a very nice and very clean the bar area is very nice and the prices are very good. Curious stay we eat in the hotel and the food was excellent and the cooked breakfast was very good and nice. The hotel is very central and close to all amenities, there are several good bars right by the hotel which are well worth a visit and the food and drinks are reasonably priced and very good. If you do visit try The Hidden Tap it’s only a small place but it’s absolutely fantastic and also Kitty Bills which is superb, also the 9 anchors which is literally a minute walk from the hotel absolutely fantastic quirky little pub. We will definitely be staying again at the Marine Hotel pretty soon.
Fantastic old building with great sea views.
Stayed 2 nights in Oct 2023

2/10 Terrible

James

Travelled with family
Stayed 2 nights in Oct 2023

6/10 Okay

Marta

Stayed 3 nights in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
A very typical British seaside hotel. Getting a little tired round the edges but we had a great room with a view of the seafront and beach and a very comfortable bed. Staff very friendly and helpful, breakfast was great. Seaton Carew is likewise tired and rather run down.
Stayed 1 night in Oct 2023

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stop over.
A lovely place for a stop over. Bed comfortable. Staff very friendly, good food and reasonably priced. Would recommend this Hotels.com.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price.
Good for the price.
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful and quaint hotel on the coast. Rooms have been updated and plenty to do within walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean , room looked recently decorated , clean and tidy, comfortable bed. Enjoyable one night stay. Nice outlook to beach/ seafront.
Stayed 1 night in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at Seaton Curew
We stayed at the Marine Hotel for 1 night in Captain cook suite the room was massive and set on 2 floors. Amazing view of the Beach from both windows. Paid extra for breakfast which was Excellent If there was a negative it was that the toilet was up the stairs on the top floor
Stayed 1 night in Aug 2023

10/10 Excellent

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Friendly staff (Vicki),good location, spacious room, vary comfortable, good cleanness ,good food, good activities with good atmosphere. Free parking
Stayed 3 nights in Aug 2023

10/10 Excellent

lisa

Stayed 2 nights in Aug 2023

10/10 Excellent

Martin

Stayed 1 night in Aug 2023

10/10 Excellent

Eileen

Stayed 1 night in Aug 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hotel
Stayed 4 nights in Jul 2023

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great food and very friendly staff would definitely recommend
Stayed 1 night in Jul 2023

8/10 Good

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would certainly recommend staying at this hotel great food clean rooms and very friendly staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Alistair

Travelled with partner
Staff was very helpful. Nice area also, along the sea front. Very happy overall 👍
Stayed 1 night in Jul 2023

10/10 Excellent

Carl

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overnight stay in Seaton after golf
Good location. Free car parking is useful. A bit tired and in need of refurbishment although our room was recently redecorated. Noisy at night as outside bar seating tables were directly next to our ground floor bedroom window and no double glazing.
Stayed 1 night in Jul 2023

10/10 Excellent

pascale

Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 1 night in Jul 2023

6/10 Okay

Colin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly, property generally ok. The room we had was outdated and in need modernisation. Good but could be much better.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

James

Stayed 1 night in Jun 2023

8/10 Good

R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf trip
Clean, comfortable beds, food good.
Stayed 2 nights in Jun 2023

8/10 Good

Raphael

Stayed 2 nights in Jun 2023

6/10 Okay

Julie

Stayed 2 nights in Jun 2023

8/10 Good

Gerald

Stayed 1 night in May 2023

2/10 Terrible

MIKE

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Didn’t stay room was not up to standard. Checked out immediately. The staff said manager would ring us the next day, they didn’t. We communicated with Expedia to ask for them not to charge us without success. No opening window, pealing paint on one wall, toilet not clean and loose seat, main entrance to hotel littered with cigarette butts. Hotel standard was very low but this is not made clear in advert. TLC long overdue
Stayed 1 night in May 2023

6/10 Okay

Tracy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel was in an ideal location. The room was large and comfortable. Parking was easy. The staff were friendly and the breakfast was delicious. Our room had no opening windows which made it stuffy. Also no shower and the bath plug hole was full of hair from a previous guest :-(
Stayed 2 nights in May 2023

10/10 Excellent

Paul

Stayed 1 night in May 2023

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel will be back
Nice hotel staff great, food very good would recommend, will be back
Stayed 5 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
One night in a ground floor room. The floor boards above us were very squeaky so we heard every step people made above us. Worse was the glass bottles being emptied into the recycling bin outside our room in the early hours. The room was clean and the bed very comfortable. Reception staff friendly and helpful. Just a shame about the noise over night
Stayed 1 night in Mar 2023

4/10 Poor

Mick

Business traveller
Disliked: Property conditions & facilities, room comfort
Noisy, not that comfortable
Even though my room has been updated it still leaves a bit to be desired. failed double glazed fogged windows, no toilet roll holder, noisy bathroom fan, not the most comfortable mattress. It was clean but my room smelled not very nice. Whether it’s a regular event to dispose of all the bars glass at 22:30 every night in a large bin outside the bedroom windows I’ll never know because I won’t be staying here again. Not a pleasant stay.
Stayed 3 nights in Mar 2023

8/10 Good

Natalie

Stayed 1 night in Mar 2023

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late so didn’t spend that much time here. Check In was very friendly, the gentleman on reception was super helpful and kind. We were showed straight to our very large clean twin room. The bathroom was exceptionally clean and the bedsheets crisp! Black out curtains were great, no light seeping in. Lack of sockets next to the bed to charge phone but you can charge it on the table. Could be a little more eco friendly in terms of the plastic disposable cups in the bathroom and the small plastic shower gel bottles etc. refillable dispensers for body wash and shampoo and reusable tumblers might be more efficient. When we woke the room was nice as warm the shower/bath facilities were fantastic! Never known water pressure like it! Check out was super friendly and very efficient again. Wish we had more time there to get food and chill out but our experience there was great and if we were there again wouldn’t hesitate to stay there! You need to register your car to be able to park for free but there are clear signs and the monitor is clearly visible to do this. There’s also a reminder in the room! Directly opposite the Seaton Carew beach which was nice to walk along the sand! Don’t hesitate to book you won’t be disappointed! There’s a large eating /bar area downstairs but we didn’t have time to experience this. The grand wide staircase in the reception up to the room is gorgeous. Yes wish we had more time there!
Stayed 1 night in Feb 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023