Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews of M star Hotel Searcy

2.5 out of 5
M star Hotel Searcy
2203 E Race Ave, Searcy, AR

Reviews

7.0

Good

Rating 10 - Excellent. 97 out of 392 reviews" "
Rating 8 - Good. 128 out of 392 reviews" "
Rating 6 - Okay. 73 out of 392 reviews" "
Rating 4 - Poor. 45 out of 392 reviews" "
Rating 2 - Terrible. 49 out of 392 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

5.2/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Travelled with partner
Liked: Staff & service
The room needs a bedside lamp or two. It only has overhead lights which are too bright and too far from the beds when you are exhausted.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cant beat it for the price. Checked in after midnight, no concerns.
Stayed 1 night in Apr 2024

6/10 Okay

Styrk

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bed was very squeaky and the lock on the door was almost falling off.
Stayed 5 nights in Apr 2024

10/10 Excellent

Regan, Jones

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
To be honest, I was a little taken back when we arrived. It is a motel, not a hotel. I asked to see a room before committing. The room was basic but very clean and updated. It looked and smelled very clean. It had laminate flooring that was immaculate, fresh bedding, fresh paint and a very clean bathroom. The rooms were very quiet. We’ve stayed in much more expensive hotels where we could hear every sound our neighbors made. We could hear no sounds from our neighbors and very few sounds from outside. The staff was extremely courteous and thoughtful. I locked myself out of my room and the front desk was so kind and helpful. I was looking for the ice machine and the housekeeping lady walked me to it. I felt like they valued their guests and wanted make sure we had a good stay. If you’re looking for a luxurious stay, this isn’t it. If you’re looking for value, cleanliness and nice people this is a great place! I arrived with a lot of doubts and left with a warm feeling.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael, Heber springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay felt clean everything worked well
Stayed 1 night in Mar 2024

2/10 Terrible

Summer

Disliked: Cleanliness, staff & service, property conditions & facilities
My card got stolen and i never stayed there
Stayed 1 night in Jan 2024

8/10 Good

austin

Stayed 5 nights in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
It was horrible, I did not feel safe, people were fighting and slamming doors, I did not sleep for 2 days, the guy staying next to me hit my car and damaged it and took off so I had to call the cops, I was in town for my sons College Graduation and it was supposed to be a good weekend and it wasn’t, I would not recommend this hotel to anyone, they also did not give me clean towels, I would like some money back since I have to fix my car now
Stayed 2 nights in Dec 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Morgan

Stayed 3 nights in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

CORBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lil place
Stayed 1 night in Nov 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s a fairly good deal because the price is low
Stayed 2 nights in Nov 2023

8/10 Good

William A Tower

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The room was clean and everything worked. Good water pressure and the heater worked very well to keep is warm in sub 40 temps. TV options were limited, but the wifi was good and strong. We were visiting a nearby college and this was very convenient. The lady who cleaned our room was very friendly. Check in was easy and friendly too. There are many good eating options within a short distance. If you are looking for a basic motel style place to stay with friendly staff and convenient location you won't go wrong here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay highly recommend
Very clean n worth the money n spacious n pleasant ppl
Stayed 1 night in Oct 2023

6/10 Okay

Sherri

Travelled with family
Liked: Cleanliness, staff & service
Not my preferred scene
The hotel was very worn looking. The bed was uncomfortable and was on a metal base which made noises every time I turned trying to get comfortable. The staff was friendly when I checked in but couldn’t be found when I went to check out. The front door was even locked at 8:30 a.m. There was a bit of noise on Friday night but other than that, it was pretty quiet. The room was clean, and for that I’m thankful.
Stayed 1 night in Oct 2023

4/10 Poor

Cara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again.
The room was so hot. Turned the air on and it nearly blew. The a/c unit sits in a part of the room that makes it cut off every time it reaches where they have preset it. The room was not very clean and the soap smelled horrible.
Stayed 1 night in Sep 2023

10/10 Excellent

CORBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CORBIN

Stayed 1 night in Aug 2023

8/10 Good

Barry

Business traveller
Inexpensive and OK.
Room had a smell until AC ran for a couple of hours. Decent shower, good bed. Quiet. Good deal for the price.
Stayed 1 night in Aug 2023

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I selected this property because of the price, and was very skeptical. But I was pleasantly surprised. It was very well taken care of for an older motel. And it was as clean as I have ever seen. My husband and I had just stayed in the Menger Hotel in San Antonio a few weeks ago. This was of course not as nice but was very close. Would definitely stay there again.
Stayed 1 night in Aug 2023

2/10 Terrible

michael

Travelled with family
Very unsatisfied customer
I showed up at M Star hotel lady at the front desk was rude I was told by one of the other employees her name was tree that I would have a smoking room available they were supposed to switch it for me they never did then the lady at the front desk got rude with me about it then offered me one bed in one room that was smoking that's not what I reserved charge me an early check in fee of 25.00 which was not specified on your website then was going to charge me at $50 cash deposit for a non-smoking room which already had reservations why would I have to pay a deposit they told me they were going to fix this a day before I showed up and get me a smoking room and I showed up didn't get a smoking room then they try to offer me a room for me and my father with just one bed in it that was a smoking room which is not what I reserved online I was very unhappy with their service my key card didn't work I had to go back up to the front desk me and my father were down there for a memorial service and the lady at the front and desk was just plain rude
Stayed 1 night in Aug 2023

6/10 Okay

Denecia, Gilmer

Travelled with family
Liked: Staff & service
Staff are friendly room were clean but limited. No lamp, no night light only the bathroom light and entrance light, no alarm clock. It's okay place! Bearable!
Stayed 2 nights in Jul 2023

2/10 Terrible

AJ

Business traveller
Disliked: Cleanliness, property conditions & facilities
The breakfast area was not a breakfast area, it was a storage place for boxes and lawn equipment. The room was dirty and smelled bad. The lock on my door was broken. The people in the rooms around mine made me feel very uncomfortable and unsafe. I checked in and out within almost immediately. There is a no refund policy.

6/10 Okay

Ray

Business traveller
Liked: Cleanliness, staff & service, room comfort
DECENT STAY
Good check in. Room was clean, bed comfortable. AC only cooled after 8 hrs on 61* with a fan blowing to distribute, but ok afterward. No lamps on night stands and light switch by the door turned on 6 "spot lights" on the ceiling. But for the price it was a decent stay.
Stayed 2 nights in Jun 2023

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Cleanliness
An old school motel. Small but nice enough room. TINY tile shower stall with MOLD. Mildew smell got worse as the night wore on. If they would get rid of the mold and stank it would be a great cheap sleep.
Stayed 1 night in Jun 2023

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No phones in the room and they don’t have breakfast anymore 😩
Stayed 1 night in Apr 2023

4/10 Poor

CArie

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Near where we wanted to be.
Stayed 1 night in Mar 2023

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Amenities
To start with the good things - the owners were friendly and helpful. Also, despite the hotel having no vacancies, I don't think I ever heard a peep from the neighbors, so that's good. Also, this hotel is right on the main road so it was easy to get to everything. Now, onto the bad. The hotel rooms look absolutely nothing like the photos. Like, nothing at all. I think maybe a couple rooms have that paint job and set up and that's it. Ours sure did not. The beds are really hard and not super comfortable. The shower is just a small stand up shower, no bathtub. The floors were super dirty and I guess they just don't mop them because I had on new socks and walking for a few minutes around the room turned them brown. The lights situation was annoying too, you could either have all the lights on or none of them on, there were no lamps or anything. All in all, it was an okay stay. Nothing fancy, no frills. Just be prepared for dirty socks and rooms that don't actually look anything like the photos.
Stayed 2 nights in Mar 2023

2/10 Terrible

Christina

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. Several people around were smoking marijuana, fridge was leaking, no breakfast.
Stayed 3 nights in Feb 2023

4/10 Poor

Josh

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Tori N

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the front has been very attentive and helpful! They do not have washers and dryers for use but they offer a deal to wash and dry your laundry for you. Over all the stay has been pleasant.
Stayed 3 nights in Feb 2023

2/10 Terrible

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Hernán

Stayed 1 night in Jan 2023

2/10 Terrible

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The people at desk was super rude and hateful made me pay more money and deposits that wasn't mentioned on website and told me if we had anyone stop by to bring food or anything we was gone and they keep our money
Stayed 1 night in Jan 2023

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service
The place seemed a little sketchy at first, but the stay wasn't really that bad. The people running the motel were very pleasant.

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great experience, between the local construction workers smoking it up, drinking and bbqing outdoors, can’t say it was the safest of places. Beds, pillows, towels we are all stained etc.
Stayed 1 night in Dec 2022

10/10 Excellent

Robert

Stayed 1 night in Dec 2022

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities
Great shower pressure at least
Well the flies in the room were disgusting cuz there were so many. When they come to clean your room and you say no thank you, that does not mean come back every 20 minutes. They kept waking me up doing this. Not once, not twice but three times in an hour period. On a good note, the shower pressure was phenomenal even in such a tiny shower. And the fridge didnt work cuz it was so iced over.
Stayed 2 nights in Sep 2022

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
nasty
very nasty. if you want to just sleep and dont care if you sleep with hair and stains itll be fine.
Stayed 1 night in Sep 2022

4/10 Poor

Dorothy

Business traveller
Stayed 7 nights in Aug 2022

4/10 Poor

Anne

Travelled with family
When we arrived to check in we were told our rom was not available due to water issues. They did not have another room available with 2 beds. The receptionist was very pleasant, but in the end, we were told that Searcy had a lot of hotels and we shouldn't have trouble finding a room. I do feel they should have found us a comparable room at another hotel instead of us scrambling around doing the work.
Stayed 1 night in Aug 2022

2/10 Terrible

Cassie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2022

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Listing on Expedia mentioned breakfast and there was no breakfast. Otherwise the room was great and it was quiet
Stayed 1 night in Jul 2022

2/10 Terrible

Noah

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022