Panorama Suite | Exterior

Reviews of GHOTEL hotel & living Würzburg

3.5 out of 5
GHOTEL hotel & living Würzburg
Schweinfurter Straße 3, Würzburg, BY

Reviews

8.4

Very good

Rating 10 - Excellent. 365 out of 1002 reviews" "
Rating 8 - Good. 456 out of 1002 reviews" "
Rating 6 - Okay. 122 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with many aspects self service but well staffed and willing to help if needed. All spoke english and friendly Good value for money and walking distance from train station
Stayed 3 nights in Apr 2024

10/10 Excellent

EMANUEL, KNETZGAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, well situated, and staff very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Yalin, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was very clean. It was hard to turn on the water in the shower.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Beate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family vacation
I understand the concept of saving resources, but have never seen such a tiny glass protection on the shower. Meaning water splashing everywhere. Only one coffee machine for the entire breakfast room!! And that one broke! Long line for one cup of coffee, breakfast food was cold by the time we finally had a cup.
Stayed 1 night in Sep 2023

10/10 Excellent

nils-peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was under construction on ground level but it was not inconvenient.
Stayed 1 night in Aug 2023

8/10 Good

Peter Lohmann

Stayed 1 night in Jul 2023
Response from Ihr Team vom GHOTEL hotel & living Würzburg on 31 Jul 2023
Lieber Gast,vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben.Über die positive Rückmeldung haben wir uns sehr gefreut.Wir freuen uns darauf, Sie bald wieder in einem unserer Hotels zu beherbergen.Herzliche Grüße aus Würzburg,Ihr Team vom GHOTEL hotel & living Würzburg

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
AC was not working for the last 2 nights we stayed there. We couldn’t sleep. Only breakfast was available. Bar and restaurant for lunch and dinner in hotel were closed.
Stayed 3 nights in Jul 2023

4/10 Poor

Anthony, London

Business traveller, Travelled with group
I was very disappointed to find that I didn’t have a kettle in the room to make hot drinks , considering this hotel has a 4star rating I find this disappointing as someone that spend over 200 night a year in hotel room small things like this matter to me , and if I had payed €50 for the room I could possibly under stand this but I didn’t, I payed over €140 , and I did ask if they had a kettle that I could take to my room and they didn’t have one
Stayed 1 night in Jul 2023

8/10 Good

Nathan

Liked: Cleanliness, staff & service
The rooms were just the right size, and I loved the view. the complementary water and gummy bears were unexpected bonuses. The elevators were sometimes delayed for quite a while and signs to the stairs were not clear. The toilet would make a sound about every 15 minutes at night, which was probably only noticeable because of jet lag. The location was awesome. Would be glad to stay there again.
Stayed 1 night in May 2023
Response from Ihr Team vom GHOTEL hotel & living Würzburg on 20 Jun 2023
Dear Nathan,thank you for taking your time and sharing your feedback of your recent stay at GHOTEL hotel & living Würzburg with us.We are very happy to read, that you thoroughly enjoyed the view and room size and felt comfortable during your stay.We apologize for the inconvenience caused by the elevator. At peak times, there may be a short wait at the elevators.We would be pleased to welcome you again as our guests.Kind regards, your team at GHOTEL hotel & living Würzburg

10/10 Excellent

Alisha

Stayed 1 night in Mar 2023
Response from Ihr Team vom GHOTEL hotel & living Würzburg on 26 Apr 2023
Liebe Alisha, ein herzliches Dankeschön für diese tolle Bewertung Ihres Aufenthaltes im GHOTEL hotel & living Würzburg. Über die positive Bewertung haben wir uns sehr gefreut. Falls Sie Ihr Weg auch in Zukunft wieder nach Würzburg führt würden wir uns freuen, Sie wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom GHOTEL hotel & living Würzburg

10/10 Excellent

Adolpho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located. The staff is super helpfull and friendly.

6/10 Okay

Vera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Beds are extremely small childlike and uncomfortable. Rest is very good,
Stayed 2 nights in Sep 2022
Response from your team at GHOTEL hotel & living Würzburg on 19 Oct 2022
Dear Vera,First and foremost we would like to thank you for choosing our GHOTEL hotel & living Würzburg for your recent stay.We do not fully understand your comments regarding the bed. If you would like to have a double bed, our colleagues at the reception would have been happy to help you with a room exchange. Nevertheless, we are pleased that you were able to gain a positive overall impression of our house.Thank you again for making us your choice on this occasion, we look forward to serving you again in the near future.Kind regards, your team at GHOTEL hotel & living Würzburg

8/10 Good

Hong

Stayed 1 night in Sep 2022

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Ihr Team vom GHOTEL hotel & living Würzburg on 19 Oct 2022
Lieber Pedro,vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben.Über die positive Rückmeldung haben wir uns sehr gefreut.Wir freuen uns darauf, Sie bald wieder in einem unserer Hotels zu beherbergen.Herzliche Grüße aus Würzburg,Ihr Team vom GHOTEL hotel & living Würzburg

8/10 Good

Kaisa Marie

Stayed 1 night in Jul 2022

8/10 Good

Carija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

4/10 Poor

Sabine

Stayed 6 nights in May 2022

10/10 Excellent

Dagmar

Stayed 2 nights in May 2022

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking spot on site but with a fee. Serivce is great
Stayed 1 night in Oct 2021

10/10 Excellent

Eduard

Stayed 2 nights in Sep 2021

8/10 Good

Alexander, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, clean, comfortable and particularly good value when it comes to price. It is a 15 minute walk to the old town. There is a parking garage right next to it and it makes it easy when arriving by car. I would recommend it!!!
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Management on 12 Feb 2020
Sehr geehrter Gast, vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben. Über die tolle Bewertung haben wir uns sehr gefreut. Wir freuen uns darauf, Sie bald wieder in einem unserer Hotels zu beherbergen. Herzliche Grüße, Ihr Team vom GHOTEL hotel & living Würzburg

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gym has a nice amount of exercise equipment. The room is quite small. No iron/ironing board as stated in room amenities. No coffee maker or tea pot. Breakfast was not worth the price! Not a lot of options. City center about a 20min walk, not bad.
Stayed 2 nights in Jan 2020
Response from Management on 22 Jan 2020
Dear traveller, Thank you for evaluating your stay at the GHOTEL hotel &living Würzburg. We are pleased that you were our guest. We are sorry if we didn´t meet your expectations regarding the room, if you may have a look at our homepage you can see all our room sizes and facilities. We have taken note of your comments regarding the ironing board. Our colleagues at the reception will be happy to provide you with an ironing board on request. We would be delighted if you would decide in favour of a GHOTEL hotel &living house again. Best regards, Your team from GHOTEL hotel &living Würzburg

8/10 Good

Stacy

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from Management on 18 Dec 2019
Sehr geehrter Gast, vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben. Über die Bewertung haben wir uns sehr gefreut. Wir würden uns freuen, Sie wieder als unsere Gäste begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom GHOTEL hotel & living Würzburg

10/10 Excellent

Jerry, Chicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very accessible and breakfast was good
Stayed 3 nights in Oct 2019
Response from Management on 19 Nov 2019
Dear Jerry, thank you very much for your stay in our GHOTEL hotel & living Würzburg. We are happy that you enjoyed your stay and we hope to see you soon again. Best regards, your GHOTEL hotel & living Würzburg

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Management on 17 Oct 2019
Sehr geehrter Gast, vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben. Über die Bewertung haben wir uns sehr gefreut. Wir würden uns freuen, Sie wieder als unsere Gäste begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom GHOTEL hotel & living Würzburg

8/10 Good

robert

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019
Response from Management on 18 Oct 2019
Sehr geehrter Robert, vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben. Über das positive Feedback haben wir uns sehr gefreut. Wir würden uns freuen, Sie wieder als unsere Gäste begrüßen zu dürfen. Mit besten Grüßen, Ihr Team vom GHOTEL hotel & living Würzburg

8/10 Good

Sheldon W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Located a short walk from the train and bus station Loved the sauna great views of the town from the room
Stayed 1 night in Sep 2019
Response from Management on 14 Oct 2019
Dear Sheldon W, thank you very much for your stay at our GHOTEL hotel & living Würzburg. Also we will thank you for your very good review. We are happy that you have enjoyed your stay at our hotel. We are looking forward to welcome you again. Best regards, your GHOTEL hotel & living Würzburg

10/10 Excellent

Graeme

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Management on 18 Oct 2019
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um Ihren Aufenthalt im GHOTEL hotel & living Würzburg zu bewerten. Wir haben uns sehr über die positive Rückmeldung gefreut. Wir würden uns freuen, Sie wieder als unsere Gäste begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom GHOTEL hotel & living Würzburg

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Management on 19 Oct 2019
Sehr geehrter Ryan, 10 von 10 Punkten. Einen herzlichen Dank für diese tolle Bewertung. Es freut uns, dass Sie sich in unserem Hotel so wohl gefühlt haben. Seien Sie bald wieder unser Gast, ob in Würzburg oder in einem anderen Haus von GHOTEL hotel & living. Mit besten Grüßen, Ihr Team vom GHOTEL hotel & living Würzburg

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
We booked 2 nights for executive room but when we checked in they gave us a standard room instead. We talked to the reception staff they told us all the executive rooms were occupied and then they "upgraded" us to a suite which had better view. They should let us know when we checked in, not after we dragged all our luggages down to the front desk and asked them. The suite was ok but we booked the executive room just because we need the small kitchenette which the suite did not have. The breakfast buffet was well worth it for 12 euro though.
Stayed 2 nights in Aug 2019
Response from Management on 18 Oct 2019
Dear guest, many thanks for your rating. We very much regret your experience and the unfortunate approach to problem solving and sincerely apologize for the inconvenience! We'll use your annotation as an opportunity to speak with our personnel, so we could avoid similar situations. We'd love to welcome you soon again. Best regards, your GHOTEL hotel & living Würzburg

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Management on 26 Jul 2019
Sehr geehrter Gast, vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben. Über die Bewertung haben wir uns sehr gefreut. Wir würden uns freuen, Sie wieder als unsere Gäste begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom GHOTEL hotel & living Würzburg

8/10 Good

Elisabeth, Munich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view over Würzburg. Covenient location: 10 minutes walk to Residenz and station.
Stayed 2 nights in Jun 2019
Response from Management on 24 Jul 2019
Dear Elisabeth, thank you very much for your stay in our GHOTEL hotel & living Würzburg. We are happy that you enjoyed your stay and we hope to see you soon again. Best regards, your GHOTEL hotel & living Würzburg

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We stayed 9 day's and only gpt a bottle of water the first day and never the day after which I find cheap.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The Location is very convenient, I stayed 8 night and only 2 times they changed the lines.
Stayed 8 nights in Jan 2019
Response from Management on 26 Feb 2019
Dear guest, many thanks for your rating. We apologize that you were not satisfied with the service in our hotel. We'll use your annotation as an opportunity to speak with our personnel, so we could avoid similar situations. We'd love to welcome you soon again. Best regards, your GHOTEL hotel & living Würzburg

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Management on 9 Jan 2019
Sehr geehrter Gast, vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben. Über die Bewertung haben wir uns sehr gefreut. Wir würden uns freuen, Sie wieder als unsere Gäste begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom GHOTEL hotel & living Würzburg

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at the GHotel! The staff members were friendly and extremely helpful. They shared tips on the local happenings and how to get around to see all the sights. Great stay and I would highly recommend this hotel!
Stayed 4 nights in Dec 2018
Response from Management on 7 Jan 2019
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, your GHOTEL hotel & living Würzburg

4/10 Poor

Yanping

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
WiFi not working. Staff was aloof.
Stayed 3 nights in Dec 2018
Response from Management on 7 Jan 2019
Dear Yanping, many thanks for your rating. We apologize that you were not satisfied with the service in our hotel. We'll use your annotation as an opportunity to speak with our personnel, so we could avoid similar situations. We'd love to welcome you soon again. Best regards, your GHOTEL hotel & living Würzburg

8/10 Good

Bea, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Quick check in. Could use room before stated check in time. Staff friendly. I was on the 7th floor which was nice although room overlooking the town would have been nicer. Cleanliness was excellent. Room a bit small but ok for a few nights. Only downside was that the room lighting was a bit sparse. Only a few wall lights and a couple of spotlights in the ceiling.
Stayed 3 nights in Nov 2018
Response from Management on 11 Dec 2018
Dear Bea, thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Best regards, your GHOTEL hotel & living Würzburg

6/10 Okay

Neet, UK

Liked: Cleanliness, staff & service
Business room was fairly small and had little lighting. Shower had no door making it difficult not to end up with a wet bathroom floor. The GHOTEL is a 5 minute walk away from the tram stop and 10 minute walk from the train and bus station but you can spend at least 5 minutes trying to get a lift down to the ground floor. The 3 lifts are the worst thing about the GHOTEL as there is no stair alternative, only an emergency exit, so if like us you are on the 3rd floor, you are waiting for a lift as they go past full of people from the 14 floors above you! This made our long weekend a total pain as we missed trams and spent too much time waiting around for lifts. It's so stupid that there are no stairs like normal hotels. I don't want to stay there again.
Stayed 3 nights in Oct 2018
Response from Management on 11 Dec 2018
Dear Neet, thank you for visiting the GHOTEL hotel & living Würzburg and describing your impressions. We appreciate your feedback. We have taken note of your comment regarding lifts. At peak times, during check-in or check-out, waiting times may occur at short notice. We apologize for the inconvenience caused. Our guests are welcome to use the escape staircase - which also functions as a normal staircase - as an official alternative to the lifts. We would be very happy to see you again. Best regards, Your team from GHOTEL hotel & living Würzburg

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a clean and modern property with minimal amenities in room (like an Ibis). But room size is large. There is no coffee maker in room (like typical European hotels). But the staff provide hot water if you ask. The location is within walking distance from the train station. There are bus stations with in 100m.
Stayed 2 nights in Sep 2018
Response from Management on 11 Dec 2018
Dear guest, thank you very much for your stay at our GHOTEL hotel & living Würzburg. We are happy that you have enjoyed your stay at our hotel. We are looking forward to welcome you again. Best regards, your GHOTEL hotel & living Würzburg

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
very clean hotel - friendly staff - good breakfast - has an underground garage which was a must on this trip.
Stayed 3 nights in Oct 2018
Response from Management on 11 Dec 2018
Dear Patricia, thank you very much for your stay in our GHOTEL hotel & living Würzburg. We are happy that you enjoyed your stay and we hope to see you soon again. Best regards, your GHOTEL hotel & living Würzburg

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was okay. Nothing special. Noise room. Bed not comfortable.
Stayed 2 nights in Oct 2018
Response from Management on 11 Dec 2018
Dear guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, your GHOTEL hotel & living Würzburg

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Management on 13 Dec 2018
Sehr geehrter Reisender, vielen Dank, dass Sie Ihren Aufenthalt im GHOTEL hotel & living Würzburg bewertet haben. Über die Bewertung haben wir uns sehr gefreut. Wir würden uns freuen, Sie wieder als unsere Gäste begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom GHOTEL hotel & living Würzburg