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Reviews of Serways Hotel Nürnberg Feucht Ost

2.5 out of 5
Serways Hotel Nürnberg Feucht Ost
An der A9, Feucht, Schwarzenbruck, BY

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 266 reviews" "
Rating 8 - Good. 129 out of 266 reviews" "
Rating 6 - Okay. 57 out of 266 reviews" "
Rating 4 - Poor. 16 out of 266 reviews" "
Rating 2 - Terrible. 3 out of 266 reviews" "

8.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Slawomir

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a night sleep after a long car drive
Stayed 1 night in Sep 2023

6/10 Okay

Kinga

Travelled with family and small children
Disliked: Staff & service
Was ok for a one night stay as its close to the highway. Otherwise would choose to stay elsewhere for sure. Not liked: Staff were not willing to share anything where to park before doing all the paperwork - which needed to be done from scratch like I haven’t done anything in Expedia so it took 30mins or so. This was in a late very heavy rainy night while two kids were waiting tired and impatient in the car with their Mum after a long journey all day.
Stayed 1 night in Aug 2023

8/10 Good

Luigi

Stayed 1 night in Sep 2022

6/10 Okay

Corrado

Disliked: Staff & service, property conditions & facilities
Mediocre
My overall experience was mediocre on multiple fronts. While the location is very convenient to split long road trips, the list of minor issues is long enough for me not to return: very unfriendly stuff at the check-in (re-)acted very annoyed at any question or interaction, the carpet in my room was visibly stained, the ventilator cover in the bathroom was broken and hung from the ceiling, the room was remarkably small and did not have a trash bin. Parking is free and on-site, but given the type of location it couldn't really be otherwise. I was offered free WiFi, but didn't test it. For this price, I'd recommend looking for a 3-star standard hotel in the small towns nearby.
Stayed 1 night in Aug 2021

8/10 Good

Corrado

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good Option to Break a Long Trip
I stayed overnight to split a long road trip from Italy to northern Germany during the Covid pandemic. The room was clean and in acceptable conditions, thought not quite perfect. Parking and WiFi are free. I estimate the whole hotel had only four guests and was very likely down to bare minimal operation because of the lockdown. As a result, my room was VERY cold when I arrived and the heating system didn't quite manage to bring it to a comfortable temperature overnight. Pretty unpleasant in January, but understandable given the circumstances.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from . on 5 Nov 2019
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

8/10 Good

EDWIN

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very quiet. In service area of Autobahn. Looks a little tired. But shower was ok.
Stayed 1 night in Aug 2019
Response from Ihr Serways-Team Feucht-Ost on 30 Aug 2019
Danke für Ihre Bewertung.

8/10 Good

Levente

Liked: Cleanliness, staff & service, room comfort
Regular hotel in rest area
It is a regular hotel in a rest area, just good for travelers.
Stayed 1 night in Jun 2019
Response from . on 18 Jul 2019
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

8/10 Good

Verified traveller

Liked: Cleanliness
Clean comfortable room. Apart from pillows, not good. Otherwise okay. Nice meal in restaurant. Friendly staff.
Stayed 1 night in Dec 2018
Response from . on 17 Jan 2019
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

8/10 Good

Jock

Liked: Staff & service, property conditions & facilities, room comfort
Room had been smoked it at some point and not very pleasant. Staff were excellent and breakfast was superb
Stayed 1 night in Nov 2018
Response from . on 15 Nov 2018
Dear guest, thank you for posting a review following your recent stay at our hotel. We constantly work on improving our guests’ satisfaction, therefore your feedback is highly valuable to us. Please be assured that indoor smoking does not reflect our service standards and that we follow up the situation with our entire team. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

6/10 Okay

Joanna

Liked: Cleanliness, property conditions & facilities, room comfort
OK for a motorway stopover
Clean room with a comfy bed and modern shower room. We happily shared it with several crickets and ladybirds so the last guests must have ignored the request to keep the window shut. Think its a bit pricey for what you get but would be OK if traveling as a family as the room could sleep 4. Finding the underpass to get accross to the correct side of the motorway proved challenging, we didn’t see any signs but maybe we missed them. Luckily a lovely member of staff pointed us in the right direction.
Stayed 1 night in Nov 2018
Response from . on 15 Nov 2018
Dear guest, thank you for posting a review following your recent stay at our hotel. We constantly work on improving our guests’ satisfaction, therefore your feedback is highly valuable to us. We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction. We absolutely understand your feedback and hope you had a pleasant stay in our hotel nevertheless. We would be happy to welcome you soon again in our hotel.

8/10 Good

Vitali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from . on 17 Oct 2018
Dear guest, thank you very much for taking the time to share your feedback. We are happy that you had a pleasant stay and we are looking forward to welcoming you again in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple design, but super clean and very practical
The hotel is well located for people traveling by car, right next to the highway, and still quiet. There are 24-hour restaurants, cafes and shops right next door.
Stayed 1 night in Dec 2017
Response from . on 15 Feb 2018
Dear guest, thank you very much for taking the time to share your review. We are happy that you had a great time and enjoyed your stay at our Hotel. We are looking forward to welcoming you soon again.

8/10 Good

Joseph

Liked: Cleanliness
Great for overnight on the road. 24 Hours helps!
Was a great place to stop. Clean, safe and convenient.
Stayed 1 night in Nov 2017

6/10 Okay

John

Liked: Cleanliness
Autobahn Hotel
It was adequate.
Stayed 1 night in Oct 2017

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near of a higway,but is very clean and new! No noise from highway! Restaurant is neighboring with the hotel !the distance from the hotel Nürnberg airport is approximately 25 km !
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for car travellers
Very good value for money- even above the expectations from this type of hotels located near the roads. Convinient for a night stopover for travellers with a car. The room is clean and looks fresh. The Wi Fi password valid for 1 device only.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel by the highway
A basic hotel by the highway. But nicely reachable by car from Nurnberg and the Messe area (15 min drive).

6/10 Okay

Verified traveller

Liked: Cleanliness
Serways Hotel Feucht Ost
Hotel is just off the A9, close to Nurenburg - around 25 mins away from the Exhibition Messe (which was the reason why we were staying there). In our experience, Taxi drivers struggle to find it - despite having its post code - so be warned, it can be a effort getting there. Hotel is low cost - and it goes with the territory that it's located next to the A9, next to a service station. Having said this, the rooms are really clean - albeit basic - and there is no noise (ata all) from the traffic - as it's well sound proofed and sufficient distance fro the carriage ways of the A9. Plenty of amenities - restaurant (for breakfast) with shop and burger king next door - and staff are really friendly and helpful - but not much English spoken.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cheap and simple
We stayed there for 4 days as we are attending an exhibition at Nuremburg messe. For the given price, they are only 1/3 of what it costs in the city. It only takes 15minutes to drive to messe, so if you are attending any exhibition, do consider this hotel.

4/10 Poor

Julia, Leicester

Liked: Cleanliness
Disliked: Staff & service
As basic as basic gets!
It was a bed for the night

6/10 Okay

Ulrike, Mogliano Veneto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Basic, no frills, but clean
We needed somewhere to stay to attend a funeral and hotels in centre of nuremberg were either booked up or prices unaffordable (up to ten times normal price). The hotel served its purpose, it was basic, but clean. There was wifi but no telephone in room. Breakfast in motorway service station was expensive and not satisfactory quality. Hoel ok if you just look for somewhere to sleep, with no frills. Difficult to navigate to hotel as the road is unnamed.

8/10 Good

Ian, London

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Toy Fair
The hotel was behind a service station on the motorway but was only 20 minutes from the Toy Fair. Room was clean and tidy. Buffet breakfast had good selection and was reasonably priced.

6/10 Okay

Catherine, Orlando

Liked: Cleanliness, property conditions & facilities
Okay
Very difficult to find. Hotel is in the middle of a rest area on the A9, not in the town. Our GPS couldn't locate and the hotel staff who answered our call (we were lost & couldn't find the hotel) gave horrible directions then said "good luck".

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It is reasonably good for the price
stayed overnight at the hotel.it is reasonably good for the price. Location is next to motorway but did not hear much noise. Overall, it is recommended.

8/10 Good

Hani, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place on A9 for overnight stay
Good place to stay over the night while driving on A9. Clean, comfort, free WiFi (ask for extra account if you need as they give only one account !!). Food available 24h around. For the price we paid, we've got good return. Staff on the reception area were not so friendly !!! (I think they are doing lot of works at the same time...) .

8/10 Good

zach

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Jack, Rome

Liked: Cleanliness, property conditions & facilities, room comfort
Standard Motel
This is a standard Motel just off the highway. As in the reception desk was amidst the cafeteria/rest stop. The hotel staff was good, though we had to fill out a paper form, which seemed silly considering we had booked in advance. The young man was very nice though. A little expensive for the room considering it was a room with a double and bunk beds. Pretty clean, though there was an opened bottle of water left on the desk.

6/10 Okay

pablo, luxembourg

Liked: Cleanliness
Disliked: Staff & service
roadside motel, cheap for sleeping on the road
very close to nuremberg, just off the A9, reasonabily priced, located next to a gas station where you can find burger king and food. Had its own free parking, which is always good, I only choose it because I didnt wanted to enter any city to continue my journey, room was ok, bathroom was bigger than expexted

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, small hotel, not far from the Nurymberg
We were very pleasantly surprised how clean and neat this hotel is. The parking is free, there is AC in the room, the room is not the biggest, but size is still fair (we rented family room which had one large bed and two bunk beds). There is free parking at the back, small playground for small kids, and surprisingly nice restaurant-complex - which houses hotel reception, restaurant and a small shop. Restaurant is very neat - has multiple stations offering different types of food so you can order what you like, place it on the tray and pat at the cash register, and there is quite a variety of foods to choose from. Hotel itself is not the easiest to find - we've had quite a time trying to input the address into our GPS and were not very successful - only - we had to input the city name (I think Feucht) and after calling the hotel they told us it is right off of the highway - so we essentially only targeted the city in our GPS and were on the lookout for the hotel. It is on the east side of the highway and since we were traveling west, we had to get off of the highway, take really cumbersome turnaround (involving multiple turns and stuff), get back on the highway and finally we were at the hotel. They should really provide GPS-friendly address (or coordinates) on their website. Nurymberg is very close by - 15/20 min by car.

6/10 Okay

Kemal, London, UK

Motorway Hotel
This hotel is on the motorway service station and far away from Nurenberg city centre which we did not known that this hotel is in the middle of nowhere. Do not book this hotel unless you have a car. We did not have car. Hotel cost me 75 Euro and taxi cost me around 60 Euro ever day.

6/10 Okay

Johnny, Udine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Struttura per una breve sosta di un lungo viaggio. Pulizia non buona in certe parti della camera. Il personale ti sveglia per invitarti a fare check out. Invito a non aprire finestre in quanto forte presenza di insetti.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zéér warme kamer
Voor ons persoonlijk was het veel te warm op de kamer om goed te slapen. We hebben dan ook, in de winter, de airco proberen op te zetten.
Stayed 1 night in Dec 2023

8/10 Good

Dominik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Anja

Stayed 3 nights in Dec 2023

8/10 Good

Kathrin

Travelled with family and small children
Liked: Staff & service, amenities
Das Klo war mangelhaft oder nicht geputzt, ansonsten war die Unterkunft für den Preis total ok.
Stayed 1 night in Dec 2023

6/10 Okay

Andreas

Stayed 1 night in Nov 2023

4/10 Poor

Andrea

Business traveller
Disliked: Staff & service
Bugs in the room
There were many bugs in the room, reception staff slow and inefficient.
Stayed 1 night in Nov 2023

10/10 Excellent

Marilena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Myriam

Stayed 1 night in Oct 2023

8/10 Good

Silvio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

René

Stayed 1 night in Sep 2023

10/10 Excellent

Pauli

Stayed 1 night in Sep 2023

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel praktisch De kamer was te warm
Stayed 1 night in Sep 2023

8/10 Good

Els

Liked: Cleanliness, staff & service, property conditions & facilities
Prima, als overnachting hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023