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The hotel was nice and we were looking forward to taking our kids to the pool. Unfortunately the pool was under maintenance and we had to go to the other hotel which was very close to go swim. I had no issue with going to the other hotel, except the person who came to clean the pool when we were ...
Toilet was broke so the staff brought me a key to another room. They also gave us complimentary breakfast for the inconvenience.
we reach at 24;45 at midnight we also inform we will be late due to traffic, we have to check in . as per hotel we should reach before 1;00,front desk he never open the door, and second no blanket .
Pure excellence!! Staff very professional and courteous.
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