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Clean, safe, and convenient. Staff was super friendly and helpful at all times. Quiet at nights if you keep the window closed. Breakfast was good and the staff at the breakfast area are incredibly nice.
Sad we missed the sign about free happy hour drink every day.
Will definetly stay again. Grazie!
Maria Fernanda
Response from Hotel Alba Palace on 27 Feb 2024
Dear guests, thank you for your fantastic review, we are happy to know that was a nice stay. Hotel Alba Palace
A lovely charming European hotel, close to every site and convenient to train station and airport. Perfect place to sleep get a solid breakfast and head out and enjoy Firenze!!!
Alex
Stayed 1 night in Nov 2023
Response from sara on 21 Nov 2023
Dear guests, thank you for your fantastic review, we are happy to know that was a nice stay. Hotel Alba Palace
Staff was not very friendly or helpful for dinner suggestions or for making reservations.
Vicky
Stayed 2 nights in Sep 2023
Response from Hotel Alba Palace on 27 Sept 2023
Dear guests, thank you for your review, we are so sorry that you have not been satisfied by us! Our guests always find ou entire staff is very helpful and friendly!
So close to the train and to walk to the major sites in Florence.
For happy hour, which was an amazing and. Nice surprise, but the person manning the bar was not happy. Someone should not be afraid to talk to guests and interact.
Amanda
Stayed 1 night in Sep 2023
Response from Alba Palace Hotel on 23 Sept 2023
Dear guests, thank you for your review, we are glad to know that overall it was a nice stay. Alba Palace Hotel
Very spacious, lots of room for the luggage’s and anything a traveler/family would need. The Balcony was a really nice bonus. The free happy hour and the breakfast included also made this stay more amazing. Really close to the Train station and most of the attractions. Overall, an excellent place for the price as well.
Verified traveller
Stayed 1 night in Aug 2023
Response from Hotel Alba Palace on 6 Sept 2023
Dear guests, we are happy to know that you had a wonderful stay with us, thank you very much for the nice review . Hotel Alba Palace
6/10 Okay
Adwoa
2 Sept 2023
It was fine. The room had a very strong perfume smell.
Adwoa
Stayed 2 nights in Aug 2023
Response from Alba Palace Hotel on 7 Sept 2023
Dear guests, thank you for your review, we are glad to know that overall it was a nice stay. Alba Palace Hotel
, lo necesario, desayuno variado, limpio, cerca a la estaxion del tren , buena atencion sobretodo de una sra peruana del conedor muy buena y agradable.
esperanza
Stayed 3 nights in Jul 2023
Response from Hotel Hotel Alba Palace on 5 Aug 2023
Estimado Cliente, gracias por su comentario! Nosotros estamos feliz que le ha gustato nuestro Hotel Hotel Alba Palace
Very Tuscany in very way. We were tickled with the thought that the hotel represented Florence itself. It’s not an upscale hotel with modern amenities but it’s a hotel with personalized service and wonderful decorations representing Tuscany….
Melissa Ann
Stayed 2 nights in Jul 2023
Response from Hotel Alba Palace on 1 Aug 2023
Dear guests, we are happy to receive your review and we really want to thank you for this feedback. Hotel Alba Palace
We really loved the unique design of the hotel with a loft bedroom for the kids and a huge jetted bath tub. The location is very close to the train station and walkable to all of the nearby museums, restaurants and shopping. Complimentary breakfast was also a nice amenity though our flight was early and we didn’t get to enjoy it. The only negative is the air conditioning didn’t keep the room as cool as it should. We woke up a little uncomfortable. Highly recommend overall.
Suzanne
Stayed 1 night in Jul 2023
Response from Hotel Alba Palace on 17 Jul 2023
Dear guests, we are happy to receive your review and we really want to thank you for this feedback. Hotel Alba Palace
We loved this hotel, it far exceeded our expectations. Our room was stunning, the hotel in general was beautiful, and the location was perfect (only 4 minutes walk to the train station, 10 minutes to the duomo or the bridges)
gloria
Stayed 2 nights in Jun 2023
Response from Hotel Alba Palace on 4 Jul 2023
Dear guests, we are happy to receive your review and we really want to thank you for this feedback. Hotel Alba Palace
Great hotel in convenient location - easy walk to train, market and sites. Room was very cool - spiral stair to 2nd level for kiddos and brick dome ceiling! Such a great change from the normal hotel room box. Staff extremely friendly and helpful.
Catherine
Stayed 1 night in Jun 2023
Response from Hotel Alba Palace on 2 Jul 2023
Dear guests, we are delighted to hear that you had a wonderful stay with us and thank you very much for the nice review . Hotel Alba Palace
4/10 Poor
CHUWEI
2 Jul 2023
CHUWEI
Stayed 2 nights in Jun 2023
Response from Hotel Alba Palace on 22 Jul 2023
Dear guests, Thank you for taking the time to share your feedback even if we did not fully meet your expectactions. A reason would have been appreciated Hotel Alba Palace
Very accommodating staff, left luggage for an overnight trip and they were totally cool with it. Also slept through a wake-up call & they knocked on my door to make sure I was up!!!
Great location & breakfast - Great Spot in Florence!!!
John
Stayed 2 nights in May 2023
Response from alba on 22 Jun 2023
Dear guests, We are so happy you have appreciated our Hotel, staff and services! Many Thanks for this wonderful review. Hotel Alba Palace
We really liked the Alba Palace Hotel. It's in a great location, clean, and the breakfast was good. The front desk people could of been nicer, but would definitely stay again.
amber
Stayed 3 nights in Apr 2023
Response from Hotel Alba Palace on 19 Apr 2023
Dear guests, thanks for your great and nice review, we are pleased to know that was a nice stay. Hotel Alba Palace
10/10 Excellent
Nanci
17 Apr 2023
Nanci
Stayed 4 nights in Apr 2023
Response from Hotel Alba Palace on 8 May 2023
Dear guests, thanks for your great and nice review, we are pleased to know that was a nice stay. Hotel Alba Palace
Very nice place to stay. Full breakfast was very nice and tasty. Stuff was friendly and always helpful. Walking distance to the rail station and very close to the city historic center. Highly recommended.
Ari
Stayed 3 nights in Mar 2023
Response from Hotel Alba Palace on 11 Apr 2023
Dear guests, We thank you for the review and for the time dedicated to share your experience with us! We are so happy to know that you had so unforgettable experience. Hotel Alba Palace
10/10 Excellent
Dana
10 Apr 2023
Dana
Stayed 2 nights in Apr 2023
Response from Hotel Alba Palace on 1 May 2023
Dear guests, we are happy to receive your review and we really want to thank you for this feedback. Hotel Alba Palace
8/10 Good
Elenita
5 Apr 2023
Elenita
Stayed 3 nights in Mar 2023
Response from Hotel Alba Palace on 26 Apr 2023
Dear guests, thanks for your nice review, we are pleased to know that was a nice stay.
The employees were nice and the hotel was clean. The room was hot and the hotel doesn't let you use the air conditioning during cold months so we had the window open and got eaten mlby mosquitoes.
michael
Response from Hotel Alba Palace on 13 Jan 2023
Dear guests, thanks for your nice review. Hotel Alba Palace
I think the hotel is a great place to stay in Florence because of its cleanliness, its staff, and morning breakfasts, etc., etc.
The front desk people go out of their way for you too. I feel at home there.
Kareen
Response from Hotel Alba Palace on 6 Nov 2022
Thanks for your great and nice review, we are pleased to know that was again a nice stay. Hotel Alba Palace
The hotel is to the south of the railway station: Firenze Santa Maria Novella
5 minutes’ walk. This is a very interesting hotel with excellent interior design. The air conditioner works perfectly. The complimentary breakfast is simple but elegant, very impressive. The dinning room looks quite pretty as if you were in a peaceful countryside.
Each time you exit the hotel you must leave your room key to the front desk. This makes you think you didn’t live in a digital world. This feeling prepares you to get ready to explore an old town now.
Leon
Stayed 2 nights in Jun 2022
Response from hotel on 8 Jul 2022
Dear Guest,with pleasure we read your wonderful review! Thank you so much! We looking forward to welcome you again! Kind Regards, Staff Hotel Alba Palace
If arriving by train, it is walking distance from the train station (literally right around the corner). The staff is exceptional. Although breakfast begins at 7:30, we were encouraged to come down before leaving on our day trips. Breakfast was ready, and we were encouraged to sit down and eat when we came down at 6:45.
elizabeth
Stayed 3 nights in Jun 2022
Response from hotel on 6 Jul 2022
Dear Guest,with pleasure we read your wonderful review! Thank you so much! We looking forward to welcome you again! Kind Regards, Staff Hotel Alba Palace