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"The staff are helpful and friendly."

"The room was clean and had plenty of room for a king room. The bed was super comfortable and the water pressure was great .. we asked for extra towels and they brought them right up. The staff was super pleasant and the whole atmosphere was wonderful. I would stay there again in a heartbeat!"

"Okay it’s was just fine for the price"

"$20 credit on food/beverage never was applied and $40×2 breakfast per webpage was full charge despite asking about it at checkout (the employee said it was $100 for 2 breakfasts @ Eclipse restaurant)."

"Yes"

"I did not eat at the restaurant inside the hotel."

"I wasn’t expecting the Ritz Carlton, but had hoped for a base level of standard. The building was very far away from the check in area in a sketchy part of town, which didn’t feel great as a single woman traveling alone. The shower looked like athlete’s foot and there were bugs crawling on the pillow. I checked out after a couple of hours and spent the night at SFO instead. You get what you pay for. "

"Breakfast menu was average, included scrambled eggs, toast, bagels, french toast, boiled eggs, cereals , fresh fruits and oatmeal. Room condition was excellent "

"Good location, quiet area, clean and comfortable rooms, reasonably priced. Good place to stay when in Oakland/Berkley area"