Sports facility

Reviews of Dorint Resort Winterberg Sauerland

Dorint Resort Winterberg Sauerland
Dorfstr 1 Postwiese, Winterberg, NW

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 338 reviews" "
Rating 8 - Good. 158 out of 338 reviews" "
Rating 6 - Okay. 61 out of 338 reviews" "
Rating 4 - Poor. 23 out of 338 reviews" "
Rating 2 - Terrible. 8 out of 338 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - recently refurbished
We have stayed in Dorint hotels many times. This hotel has had a number of upgrades to the Rooms, Reception area and Restaurants. The hotel was very quiet when we stayed and felt a little soulless, but overall service was good, rooms were clean and had a very comfortable stay.
Stayed 1 night in Aug 2020

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for families
Stayed 4 nights in Feb 2020
Response from Dorint Winterberg team on 26 Feb 2020
Dear guest, thanks for your positive feedback. We hope to welcome you soon again. Kind regards from Winterberg your Dorint hotel team

2/10 Terrible

Jason

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay here
The service was terrible - I would never stay here again - a total rip off.
Stayed 1 night in Feb 2020
Response from Dorint hotel team on 19 Feb 2020
Dear guest, thanks for your feedback. For us it would be interesting to know which points you did not like exactly. If you like you can send us a mail with the concrete points so that we can improve ourselves. Kind regards from Winterberg your Dorint hotel Winterberg

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Mar 2019
Response from Dorint Hotel Team Winterberg on 30 Apr 2019
Vielen Dank für Ihre Bewertung! Wir würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team

6/10 Okay

Petter

Disliked: Cleanliness
Stayed 2 nights in Feb 2019
Response from Team Dorint Hotel Winterberg on 20 Feb 2019
Vielen Dank für Ihre Bewertung! Wir würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2018
Response from Dorint Hotel Team on 6 Dec 2018
Vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie nochmal bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Dorint Hotel Team aus Winterberg

8/10 Good

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment style hotel
Nice 3 bedrooms apartment hotel. Beautiful view, nice indoor pool and sauna facility.
Response from Team Dorint hotel Winterberg on 20 Sept 2018
Thanks for our positive feedback. Sunny regards from Winterberg your Dorint hotel team

8/10 Good

Tove

Liked: Cleanliness, staff & service, room comfort
Nice stayover
A very nice stayover hotel in the autumn. Great evening dinner and very good breakfast.

10/10 Excellent

Irma , McKinney TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience and we will return for sure
I have to say this was a wonderful experience. I came here form Texas and took my sisters here for a bridal getaway. The staff was AMAZING and extremely friendly and totally willing to make our stay wonderful. Even though the pool was closed due to a technical problem, they were willing to give us a free dinner as a compromise. The food was truly amazing and worth eating there. The location as beautiful and our whole experience was amazing.

8/10 Good

Yanita, Tonbridge, UK

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Convenient and cosy hotel near the ski pistes
This hotel has a perfect location for a family ski holiday in Winterberg. It is situated just next to the ski pistes of Neuastenberg within 3 min walking distance. Since it is on the main road, the access to Winterberg ski pistes is quick and easy - Skiliftkarussel. The breakfast is good, but the food in the restaurant for dinner is not good and very expensive one. We didn't try the buffet dinner, because it was extremely expensive, but we tried the a-la-carte restaurant on the ground floor - and we didn't repeated it. Better option for dinner is a nearby restaurant on the same street, with really nice menue and reasonable prices. Another option for people on a budget is to buy food from Aldi near P6 of Skiliftkarussel and have dinner at the room - as it has a cooker, fridge, sink, cutlery, coffe machine etc. WIFI in the room is poor quality. Sometimes we had to go to reception to check our emails and use Skype and Viber. The rooms in the houses are not cleaned by personnel. It is expected that the guests clean the room themselves - but unfortunately there were no cleaning tools. Swimming pool and sauna are good. Entry time for house rooms was 5 pm (so we had to wait for several hours when we arrived) and leaving time was 10 am (so we had to leave the room earlier than planned). In general, the hotel has excellent location for family ski holiday with kids. The rooms and facilities are convenient, but it could be better - in terms of food, cleanliness and WIFI.

8/10 Good

Kate, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge skiing complex in the middle of Germany
Heading back to the UK from Austria, we decided to make our hotel reservations last minute and based on how far we thought we'd get that day. The Winterberg skiing area sounded like nice open country where we could stretch our legs after 5 hours in the car. We were surprised to find how seriously winter sport is taken in this area and could only assume it caters for those who can't be bothered to drive to the Alps. Loads of ski slopes, ski jumps, skeleton and tobaganing runs, though since the elevation is under 900 meters, they're all quite short runs. The area is quite dead in summer though they try to encourage walking/hiking. The hotel took a bit to find since it's 5km outside of Winterberg, but finally we arrived to find a massive complex with restaurants and indoor carting. Lovely man who checked us in. Room was large and with a small kitchen area. Small patio area as well. We tried to wander around the town but the weather turned and we found ourselves sheltering under trees, watching rivers of water flow by on the roads. We ate in the bar and the food was fine - not stunning, not bad. The next morning we had breakfast since it was included in our hotel rate. Wow! Best buffet we'd seen in the 2 1/2 weeks we'd been travelling. Hot and cold dishes, 5-8 types of cheese, bread, meat, 3 kinds of honey?!, etc. Not sure we're go back but a nice enough place -- must be amazing in winter!

2/10 Terrible

Laura Sullivan, Virginia

Liked: Staff & service
Disliked: Cleanliness
Ghost town
Although the weather is no fault of the hotel, the lack of snow has made both the hotel and staff look much like a ghost town. When we arrived, there was not a restaurant on the premise that was open until 5pm. We had to leave the hotel to eat. The following day, our room was not cleaned despite the fact that we had a "please clean room" sign on our door. We visited the activities center at 10:30am and it was closed. The hotel was empty, with plenty of parking, yet we're charged 9 euros a day to park on top of the already overpriced hotel. On a positive note, the evening bar staff was extremely friendly and helpful.

10/10 Excellent

Helen, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
A wonderful hotel in a stunning location, lots to do in the surrounding area, lovely cosy bar at the hotel. Great for couples and families alike.Rooms very clean and comfortable. Only -minor!- complaint is no tea/coffee in the rooms. Fabulous hotel at bargain price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a splendid location
A lovely hotel in a splendid location. Was there in May so no idea what the winter sports facilities were like. Anyone wanting to spend quality time in a n idyllic quiet location would be hard pressed to beat this.

10/10 Excellent

Joe1, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a beautiful location.
This hotel is excellently located for all the activities that the local area offers. We went for a short ski break and the slopes are at the hotel entrance. Our room was spacious with all the facilities needed. The decor is not exactly modern, but it is clean, tidy and has everything a family could need. The complex has a restaurant, a german style 'pub', a bistro and a diner - the diner is in their own on site indoor go-kart track! This hotel really does have everything and we wont be hesitating to go back.

10/10 Excellent

Hannah, Norfolk, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
We had a brilliant time on the slopes - great resort for those with small children who are just/starting to ski. You could not lose them on the slopes and the ski lift staff were excellant. We took our tobagans and there was a slope dedicated to these - and a ski slope (black - but not the black type you would get in the Alps) next door to keep an eye on the bigger little ones if they went down on their own. We just went for 3 days (not extensive ski area nor long runs) - most there did too - most came from Holland - English can be shaky but most did a great job of translating us and for us! The hotel is right next door - no need to drive anywhere and had enough options for food - and even a kitchenette - so could cook your own. Hotel did smell of smoke throughout apart from the pool (and the pool a little cold) but other than that could not fault the place at all. Used sainsburys vouchers to pay for part hotel and tesco on the stena line night ferry across - only 3.5hrs from hook of holland. Recommended way to travel with kids.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Stayed 1 night in Jan 2024

10/10 Excellent

Johannes

Stayed 2 nights in Dec 2023

10/10 Excellent

Jasmin

Stayed 1 night in Dec 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schlner Kurzurlaub :-)
Stayed 3 nights in May 2023

8/10 Good

Dr. Torsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Anlage im Grünen, bzw nahe an der Skipiste.
Schöne Anlage. Aber: Es wird gerade intensiv im Bereich der Ferienwohnungen der Innenausbau renoviert. (… sogar Sonntags). Die Bedienungen sind teils sehr zuvorkommend, teils leider recht verschlossen. Das Parken auf der Anlage ist bequem und günstig. Die Ausstattung der Ferienwohnung war sehr gut - und neu.
Stayed 2 nights in May 2022

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2022

8/10 Good

Cesar Eugene

Stayed 3 nights in Feb 2022

8/10 Good

van vreckem

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Huisje was niet zo proper, maar wel gezellig en ruim. Door de strenge covidmaatregelen voor onze 7-jarige zoon (om de 24u een negatieve test) niet van zwembad en ontbijt kn gebruiken (moest steeds naar winterberg centrum vr een tezt)
Stayed 2 nights in Jan 2022

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast alles gut
Fast alles gut!
Stayed 1 night in Dec 2021

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel - tolle Auszubildende
Die Damen an der Rezeption waren einmal richtig guter Service! Trotz eines kleines Problems mit einem Keller hat die Geschäftsleitung unproblematisch entschieden! Dafür Danke!
Stayed 1 night in Dec 2021

10/10 Excellent

Katrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es gab keine Ladesäule für unsere Renault Zoe! Sonst alles okay!
Stayed 2 nights in Oct 2021

10/10 Excellent

Petra Lo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine schöne Anlage, die den Vorteil hat, dass man Frühstück zubuchen kann, auch wenn man in einem Ferienhäuschen wohnt. Die Häuschen sind modern eingerichtet, die Küche gut ausgestattet.
Stayed 2 nights in Sep 2021

10/10 Excellent

I.S.S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Dorint on 17 Sept 2021
Danke!

6/10 Okay

Bruno

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, gutes Frühstück und sehr freundliches Personal. Gerne wieder.
Stayed 2 nights in Jun 2021

10/10 Excellent

Katja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Speedleu, Gronau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen schönen Aufenthalt, das Personal war sehr nett, die Zimmer modern eingerichtet und sehr gemütlich.
Stayed 2 nights in Oct 2020
Response from Team Dorint Hotel Winterberg on 5 Oct 2020
Liebe Gäste, es ist eine große Freude zu lesen, dass Sie Ihren Aufenthalt sehr genossen haben und mit unserem Hotel zufrieden waren. Danke für das tolle Lob zu unseren im Jahr 2017 renovierten Hotelzimmern und den freundlichen Mitarbeitern. Eine schöne Motivation für uns alle. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Beste Grüße Ihr Team vom Dorint Hotel Winterberg

4/10 Poor

Sylvie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Décevant et ne vaut pas son prix.
Très décevant. Appartement très sale, tablette numérique HS donc impossibilité d’accéder aux services de l’hôtel, prestations présentées dans Hôtel. Com différentes (pas de bouteille d’eau à disposition, café thé, parking payant). Malgré une communication auprès de la réception, désintérêt total. Une femme de ménage est venue pour nettoyer et était confuse pour l’attitude de l’hôtel.
Stayed 1 night in Sep 2020
Response from Team Dorint Hotel Winterberg on 8 Sept 2020
Dear guest, thanks for your feedback and your advice.This is not our standard and should not be like this. We will talk to the relevant departements. At the moment we are not allowed to put water, tea and coffee facilities in the hotel rooms because of Covid19. Kind regards from Winterberg your Dorint hotel team from Winterberg

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Ons appartement was van binnen niet zo mooi als jullie foto's. Het was gedateerd en de foto's waren moderne inrichting
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2020
Response from Team Dorint Hotel Winterberg on 18 Aug 2020
Vielen Dank für Ihre Bewertung! Wir würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team

8/10 Good

Marcua, Neustadt an der Orla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr angenehmer Aufenthalt in Winterberg. In den Ferienhaus hat es an nichts gefehlt es war genügend Platz für 5.Personen und Top eingerichtet. Toll
Stayed 2 nights in Aug 2020
Response from Team Dorint Hotel Winterberg on 14 Aug 2020
Vielen Dank für die positive Bewertung Ihres Aufenthaltes in unserem Haus. Es ist sehr schön zu lesen, dass es Ihnen gefallen hat. Wir würden uns freuen, wenn Sie uns weiterempfehlen. Herzliche Grüße aus Winterberg Ihr Dorint Hotel Team

10/10 Excellent

Rebekka Svenning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The house was spacious and a nice balcony with a beautiful view. The surroundings was perfect with gocart and tennis.
Stayed 3 nights in Jul 2020
Response from Team Dorint Hotel Winterberg on 4 Aug 2020
Dear guest, thanks for your positive feedback. Great to read that you enjoyed your time in our hotel. It would be a pleasure to welcome you soon again. Kind regards from Winterberg your Dorint hotel team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020
Response from Team Dorint Hotel Winterberg on 3 Aug 2020
Vielen Dank für Ihre Bewertung! Wir würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2020
Response from Team Dorint Hotel Winterberg on 3 Aug 2020
Vielen Dank für Ihre Bewertung! Wir würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from Team Dorint Hotel Winterberg on 3 Aug 2020
Vielen Dank für Ihre klasse Bewertung. Hervorragend, dass Sie einen so angenehmen Aufenthalt bei uns hatten. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Ihnen alles Gute, Ihr Team vom Dorint Hotel Winterberg

8/10 Good

Nadine, Wuppertal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Design. Absolut stimmig. Sehr freundliches Personal. Tolles Frühstück. Top Lage. Fahrrad Raum sehr klein.
Stayed 2 nights in Jul 2020
Response from Team Dorint Hotel Winterberg on 3 Aug 2020
Liebe Gäste, es ist eine große Freude zu lesen, dass Sie Ihren Aufenthalt sehr genossen haben und mit unserem Hotel zufrieden waren. Danke für das tolle Lob zu unserem Frühstück und den freundlichen Mitarbeitern. Eine schöne Motivation für uns alle. Herzliche Grüße Ihr Team vom Dorint Hotel Winterberg

10/10 Excellent

Thomas, Erkelenz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gefallen hat uns besonders die wirklich entspannte Atmosphäre im Hotel.
Stayed 3 nights in Jun 2020
Response from Team Dorint Hotel Winterberg on 23 Jun 2020
Sehr geehrter Gast , gerne möchten wir uns auf diesem Weg für Ihre freundliche Bewertung vom Dorint Hotel Winterberg bedanken. Wir würden uns freuen, wenn Sie bei Ihrem nächsten Aufenthalt unser Haus wieder besuchen. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2020
Response from Team Dorint Hotel Winterberg on 16 Jun 2020
Vielen Dank für Ihre Bewertung! Wir würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften. Mit freundlichen Grüßen aus Winterberg Ihr Dorint Hotel Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balkon haben mega schön Ausblick. Sehr freundlich und das Zimmer ist sauber.
Stayed 1 night in Jun 2020
Response from Team Dorint Hotel Winterberg on 15 Jun 2020
Liebe Gäste, es ist eine große Freude zu lesen, dass Sie Ihren Aufenthalt genossen haben und mit unserem Hotel sehr zufrieden waren. Danke für das tolle Lob zu den immer freundlichen Mitarbeitern. Eine schöne Motivation für uns alle. Es würde uns freuen, wenn Sie uns weiterempfehlen. Herzliche Grüße Ihr Team vom Dorint Hotel Winterberg

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer inkl. war modern und neu. Das Personal ist super freundlich.
Stayed 2 nights in May 2020
Response from Team Dorint Hotel Winterberg on 8 Jun 2020
Vielen Dank für die positive Bewertung Ihres Aufenthaltes in unserem Haus. Es ist sehr schön zu lesen, dass es Ihnen gefallen hat. Wir würden uns freuen, wenn Sie uns weiterempfehlen. Herzliche Grüße aus Winterberg Ihr Dorint Hotel Team