Lunch and dinner served, American cuisine

Reviews of Quality Inn and Suites

3 out of 5
Quality Inn and Suites
1715 Idylwyld Drive North, Saskatoon, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 388 out of 1001 reviews" "
Rating 8 - Good. 443 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

I like that there was security in the hotel at all times walking the hallways, as this is in a rough part of the city. The hotel has been redone, except for the ceiling in the breakfast room, which is pretty badly stained in areas. I would definitely stay there again. The staff are just so friendly and courteous.
Stayed 1 night in Apr 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in was very friendly. Room was clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hot breakfast and the variety, staff very helpful and friendly.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 2 Apr 2024
Dear Sherri,We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon.It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Courtney

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I have been choosing to stay here when coming to Saskatoon on medical trips for a few years now. The rooms are clean and comfy, we enjoy the free breakfast as well as the option of the Ricki’s attached to the hotel. Staff is always friendly and helpful and it’s a great budget friendly stay for 1-2 nights. This time however we noticed there was increased police presence in the area as well as some houseless people that we never usually see around the hotel. There appears to be increased security within the lobby by enforcing use of hotel room keys to get into the main doors. Not to assume that all houseless individuals are violent or drug users, but some of the ones around the hotel definitely did appear to be intoxicated, a couple were fighting in the parking lot and when we returned to the hotel in the evening after supper we had to walk by a group of people clearly drinking and smoking weed in the parking lot (it could be seen/smelled) which is unfortunate. This is not really the hotels fault and more a social/political issue, but it is unlikely we will book here again if we have our children with us. Additionally, the parking situation is a bit sketchy because of the increase in individuals in the parking lot area which did make us feel unsafe for our vehicle. Again this is understandably out of the hotels control however it felt worth mentioning. We are sad because this hotel is conveniently located for most of our needs when we’re in the city.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 3 Apr 2024
Dear Courtney,Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We strive to provide a superior service experience to all of our guests; therefore your feedback is very important to us. I will share your comments with our team regarding their service and the cleanliness and comfort of our rooms. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve our guests' experience with us.We must agree with your observation of increased unhoused folks in the area. This seems to be a sad reality not only in our neighbourhood, but in many different parts of the city, and even the country as a whole. We are sorry you will not stay with us on future visits to the city, but we appreciate your candid review.Sincerely,

10/10 Excellent

Samuel

Travelled with partner
Liked: Property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Snehal on 31 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, Front Desk SupervisorQuality Inn & Suites

8/10 Good

Darlene

Business traveller
Liked: Property conditions & facilities
Clean rooms but homeless hangout
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 26 Mar 2024
Dear Darlene,Thank you for writing a review about your stay at the Quality Inn & Suites Saskatoon.We continuously strive to meet and exceed our guests’ needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.In recent years we have noticed an increase in unhoused people not only in our neighbourhood, but throughout the city. It is a truly sad reality. We hope to be of service to you again on your next visit to Saskatoon.Sincerely,

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Snehal Patel on 5 Mar 2024
Dear Margaret,Thank you for dedicating your time to complete our online survey following your recent stay at Quality Inn & Suites. Your feedback is important to us.Your feedback serves as a source of encouragement for our team as we continually strive to enhance the quality of our services.Thank you once again for choosing Quality Inn & Suites. We value your patronage and hope to have the pleasure of hosting you again soon.Warm regards,Front Desk Supervisor Quality Inn & Suites

8/10 Good

Karen, Victoriaq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very deceiving as the hotel is much larger inside than it looks from the outside. It was clean and comfortable. The only downside was the heater in the room was old and very loud and made it hard to sleep. Good value though and free breakfast was better than most.
Stayed 2 nights in Feb 2024
Response from Front Desk Manager on 27 Feb 2024
Dear Karen,Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We strive to provide a superior service experience to all of our guests; therefore your feedback is very important to us. We are thrilled to read you had a pleasant stay with us, and that our spacious, clean, comfortable property met all your needs. Please accept our apologies for the noise heater in your guestroom. I have shared your feedback with our maintenance department for follow up. We hope to be of service to you on your next visit to Saskatoon!Sincerely,

2/10 Terrible

Juan

Disliked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Snehal Patel on 25 Feb 2024
Dear Juan, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,Front Desk SupervisorQuality Inn & Suites

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like restaurant attached and felt safe friendly staff.
Stayed 1 night in Feb 2024
Response from Snehal Patel on 18 Feb 2024
Dear Melissa,Thank you for taking the time to complete online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely,Snehal PatelFront Desk SupervisorQuality Inn & Suites

10/10 Excellent

DeeDee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Front Desk Manager on 5 Feb 2024
Dear DeeDee,Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We are glad to hear our convenient location was appreciated!We strive to provide a superior service experience to all of our guests; therefore your feedback is very important to us. Thank you again for staying with us; we hope to be of service to you again!Kind regards,

10/10 Excellent

Tamara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s quiet, no problems and everything was done fast and effectively!
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 29 Jan 2024
Dear Tamara,Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We strive to provide a superior service experience to all of our guests, therefore your feedback is very important to us. We are happy that our prompt service was appreciated.Thank you again for your review. We look forward to accommodating you on your next visit to Saskatoon!Kinds regards,

8/10 Good

Bryce

Stayed 1 night in Jan 2024
Response from Front Desk Manager on 26 Mar 2024
Dear Bryce,Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to accommodate you again on your next visit to Saskatoon.Sincerely,

10/10 Excellent

Wendy

Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on 28 Dec 2023
Dear Wendy, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.As a guest you are truly valued.We hope to see you again soon.Sincerely,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff were friendly and helpful. Breakfast was great and my room was comfortable. I got a bus the next morning and the convenience of having it right at the hotel was awesome. I forgot my expensive phone charger in my room and when I called a couple of days later to ask if had been turned in it had! I was thrilled. I’ll definitely stay again
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on 28 Dec 2023
Dear Jennifer,Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon.We continuously strive to meet and exceed our guests’ needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.We hope to be of service to you again on your next visit to Saskatoon.Sincerely,

10/10 Excellent

Lorilee

Liked: Staff & service, property conditions & facilities
Seamless keep up good work
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on 28 Dec 2023
Dear Lorilee, Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon.We continuously strive to meet and exceed our guests’ needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.We hope to be of service to you again on your next visit to Saskatoon.Sincerely,Front Desk Supervisor

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Breakfast was good
Stayed 1 night in Nov 2023
Response from Front Desk Manager on 29 Nov 2023
Dear Tami,Thank you for writing a review about your stay at the Quality Inn & Suites Saskatoon.We are glad to read our location and complimentary hot breakfast were appreciated and you enjoyed your stay!We hope to accommodate you again on your future visit to Saskatoon!Sincerely,

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport; lovely friendly staff, clean large rooms and great continental breakfast!! Keep up the good work!!
Stayed 1 night in Oct 2023
Response from Front Desk Manager on 1 Nov 2023
Dear John,It is always a pleasure to receive positive feedback from a valuable guest. Thank you so much for your kind words. Quality Inn & Suites Saskatoon continuously strives to meet and exceed our guests’ needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.We hope to be of service to you on your next visit to Saskatoon!Kind regards,

8/10 Good

ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were on the 2nd floor a elevator was handy, the staff moved the room closer to the elevator due to walking difficulities. Room was clean and very well equipped.
Stayed 1 night in Oct 2023
Response from Front Desk Manager on 1 Nov 2023
Dear Ken,Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We strive to provide a superior service experience to all of our guests; therefore your feedback is very important to us. We are happy to read our front desk staff was able to accommodate a room more conveniently located for your needs. We look forward to accommodating you again!Sincerely,

2/10 Terrible

Janelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this property last minute for a flight delay preventing me from travelling home after my flight was due to land in Saskatoon. My flight ended up being cancelled in Vancouver after numerous delays and the hotel refused to provide a refund or even a credit for future use since I could not use the room. Do not book here, there are higher quality places that also have compassion for clients or potential clients. Unreal.
Response from Front Desk Manager on 30 Oct 2023
Dear Janelle,Thank you for writing a review about your reservation at the Quality Inn & Suites Saskatoon.Reservations booked and prepaid through third-party websites must be cancelled through them first as your payment was made to that agency directly, not the hotel. We were not notified about a cancelled flight until after your reservation was No Show, the next day.Kind regards,

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
It was convenient, comfortable and quiet
Stayed 1 night in Oct 2023
Response from Front Desk Manager on 12 Oct 2023
Dear Gordon,It is always a pleasure to receive positive feedback from a valuable guest. Thank you so much for your kind words.Quality Inn & Suites Saskatoon continuously strives to meet and exceed our guests’ needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.We look forward to accommodating you again!Sincerely,

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great. Room clean. Bed feels like it is broken. Told cars have been broken into. Hopefully ours is good in the morning.
Stayed 1 night in Oct 2023
Response from Front Desk Manager on 10 Oct 2023
Dear Lori,It is always a pleasure to receive positive feedback from a valuable guest. Quality Inn & Suites Saskatoon continuously strives to meet and exceed our guests’ needs and expectations and it is remarkably rewarding when our guests can feel our attention to detail and our genuine desire to provide an excellent experience.We look forward to accommodating you again soon!Sincerely,

8/10 Good

Monk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on 29 Oct 2023
Dear Monk, We would like to thank you for taking the time to complete our online survey . Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 Good

Noreen

Stayed 1 night in Oct 2023
Response from Front Desk Manager on 10 Oct 2023
Dear Noreen,Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to be of service to you again on your next visit to Saskatoon.Sincerely,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The facility and rooms were very clean. The breakfast was hot and tasty.
Stayed 1 night in Oct 2023
Response from Front Desk Manager on 10 Oct 2023
Dear James,Thank you for your kind remarks regarding your recent stay at Quality Inn & Suites Saskatoon. I am thrilled that you enjoyed your time with us, from our clean, comfortable rooms, to our delicious complimentary hot breakfast buffet. We strive to ensure we provide a 5 star experience to everyone and it is rewarding to receive such positive feedback! We look forward to welcoming you back soon!Sincerely,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross Canada Trekking
Was excellent. No issues of any kind. Staff kind and courteous. Room clean and modern.
Stayed 1 night in Oct 2023
Response from Front Desk Manager on 10 Oct 2023
Dear Jennifer,Thank you for choosing Quality Inn & Suites during your recent visit to Saskatoon. I am delighted to hear that you had such a great stay with us!I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Jocelyn

Stayed 1 night in Sep 2023
Response from Front Desk Manager on 11 Oct 2023
Dear Jocelyn,Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We hope to welcome you again on your next visit to Saskatoon.Sincerely,

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and Keurig was sanitized. Free coffee in the lobby in the morning tasted great!
Stayed 1 night in Sep 2023
Response from Front Office Manager on 20 Sept 2023
Dear Cathleen,Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We strive to provide a superior service experience to all of our guests; therefore your feedback is very important to us. We are glad our clean rooms and complimentary coffee were appreciated.We look forward to accommodating you again.Sincerely,

10/10 Excellent

Jeanette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are amazing.
Stayed 1 night in Aug 2023
Response from Front Desk Supervisor on 11 Sept 2023
Dear Jeanette,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Front Desk Supervisor

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! Just stayed one night on the way to Edmonton. It was close to the highway and walkable.
Stayed 1 night in Aug 2023
Response from Front Desk Supervisor on 30 Aug 2023
Dear Colleen,Thank you for taking the time to share your review. Your feedback is valuable to us and we appreciate the 5/5 rating.We strive for a 5 out of 5 star rating, but we value and welcome all feedback.Thank you for your recommendation to others to stay here - it is very much appreciated!Best Regards,Front Desk Supervisor

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room. Overall great experience
Stayed 1 night in Aug 2023
Response from Front Desk Supervisor on 28 Aug 2023
Dear Darcy,Thank you for taking the time to share your review. Your feedback is valuable to us and we appreciate the 5/5 rating.We strive for a 5 out of 5 star rating, but we value and welcome all feedback. Thank you for your recommendation to others to stay here - it is very much appreciated! Best Regards,

8/10 Good

Donna

Stayed 1 night in Aug 2023
Response from Front Desk Supervisor on 11 Sept 2023
Dear Donna,We would like to thank you for taking the time to complete our online survey. Your feedback is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Front Desk Supervisor

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 14 Aug 2023
Dear Warren,Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! We hope to be of service to you again!Sincerely,

8/10 Good

Clarassa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great, other then that the bed was pretty hard!
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 13 Aug 2023
Dear Clarassa,Thank you for your review regarding your recent stay with us. It is through constructive feedback that we can continue to learn and improve to be able to provide a better experience to our guests. I am sorry the mattress in your guestroom did not meet your expectations. We often receive compliments on our beds (and pillows), but we know this is a matter of personal preference. Nonetheless, we will share your comments with our housekeeping team so they can check the mattress and box spring to ensure they are in perfect order or if something needs to be replaced, if necessary. Thank you again for sharing your experience. We look forward to accommodating you again!Kind regards,

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. They made check-in easy and quick. The room was clean.
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 13 Aug 2023
Dear Nicole,We appreciate your positive review and rating! I am confident our staff will join me in thanking you for your kind words regarding their customer service as well as the cleanliness of our guestrooms. We hope to be of service to you again!Sincerely,

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with friendly staff. Clean, comfy room.
Stayed 1 night in Aug 2023
Response from Front Desk Supervisor on 11 Aug 2023
We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Front Desk Supervisor

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Open and easy parking.
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 10 Aug 2023
Dear William,Thank you for taking the time to provide feedback regarding your recent stay with us.We are happy to read our ample parking lot was appreciated. We look forward to welcoming you again on your next visit to Saskatoon!Sincerely,

8/10 Good

Arleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was too much noise, children yelling & screaming past the quiet time & during the night it woke me up, so I lost some sleep. People partying & fighting just too noisy, people screaming.
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 13 Aug 2023
Dear Arleen,Thank you for taking the time to share your feedback with us. It is truly disappointing to learn you did not get the peaceful rest you expected and deserved. We do our best to ensure quiet time is respected, as are all other guests in the hotel, and we intervene as soon as possible when disturbances get out of hand.I am very sorry you experience these disruptions during your stay, and I can assure you this is is a normal occurrence at our property. We hope you will give us another chance to provide with your an excellent, and peaceful, stay on your next visit to Saskatoon.Sincerely,

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Great locatiom friendly staff
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 8 Aug 2023
Dear Garry,We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon. It is always a pleasure to receive positive feedback!I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Joao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Quite stay.
Stayed 1 night in Jul 2023
Response from Front Desk Manager on 14 Aug 2023
Dear Joao,Thank you for choosing Quality Inn & Suites during your recent visit to Saskatoon. We are delighted to hear that you had a peaceful stay with us and that our convenient location was appreciated. We look forward to accommodating you again on your next visit to Saskatoon!Sincerely,

8/10 Good

Lois, Regina

Stayed 2 nights in Jul 2023
Response from Front Desk Supervisor on 28 Aug 2023
Dear Lois, Thank you for the positive star rating of our property. I am glad that you had a pleasant stay with us! Thank you for the positive star rating of our property. I am happy to know that you enjoyed staying with us! We appreciate your time giving us this incredible review. We hope to have you again! Regards,

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front Desk Supervisor on 14 Jul 2023
Dear Ralph,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us continue our efforts to provide excellent service and a wonderful stay.We thank you for your trust and hope to see you again soon.Sincerely,Front Desk Supervisor

10/10 Excellent

judith

Stayed 1 night in Jun 2023
Response from Front Desk Supervisor on 14 Jul 2023
Dear Judith, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us continue our efforts to provide excellent service and a wonderful stay.We thank you for your trust and hope to see you again soon.Sincerely,Front Desk Supervisor

8/10 Good

Trevor

Stayed 2 nights in Jun 2023
Response from Front Desk Supervisor on 14 Jul 2023
Dear Trevor,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us continue our efforts to provide excellent service and a wonderful stay.We thank you for your trust and hope to see you again soon.Sincerely,Front Desk Supervisor

8/10 Good

Trevor

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Front Desk Manager on 19 Jun 2023
Dear Trevor,Your feedback is valuable to us and we appreciate the positive rating.We hope to be of service to you again!Kind regards,

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They had a freezer but would not let me use it. I had been on a bear hunt and needed to leave my Cape in a freezer they said NO.
Stayed 1 night in May 2023
Response from Front desk Supervisor on 30 May 2023
Dear James, Thank you for taking the time to tell us about your experience at the Quality Inn & Suites Saskatoon. We strive to provide a superior service experience to all of our guests; therefore your feedback is very important to us.Our freezers are not for public use to avoid cross contamination. Regards,Front desk Supervisor

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bight, modern. Efficient check in and check out. Bring earplugs. Air handling unit above our room rubbled like a freight train all night.
Stayed 1 night in May 2023
Response from Front desk Supervisor on 30 May 2023
Dear Robert, Thank you for your feedback and stay.Pleasing and well serving our guests is more than a joy, it is a calling.We have forwarded your feedback to the maintenance department, aiming - always - the continuous improvement of our service.Regards,Front desk Supervisor

10/10 Excellent

Melvin, Eastern Passage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property. Very friendly staff and clean hotel. Breakfast was excellent for options. Looked like a renovated room. Lots of hot water. Would likely stay again. The only thing that made me a little uneasy at first was maybe the area and the fact the main doors were locked and had to use key card … staff always was there to open the door remotely. I believe this was to keep unregistered guests out ? Never experienced that before.
Stayed 1 night in Apr 2023
Response from Front desk Supervisor on 30 May 2023
Dear Melvin, We very much appreciate your comments regarding your stay at the Quality Inn & Suites Saskatoon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Front desk Supervisor

10/10 Excellent

Stephen

Stayed 1 night in Apr 2023
Response from Front Desk Supervisor on 30 May 2023
Dear Stephen,Thank you for your review and stay. Getting feedback from our guests is the best way to improve our property and service as a whole.We want to provide unique moments to all our guests; therefore our team strives to do their best.Regards,Front Desk Supervisor

8/10 Good

Krista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Apr 2023
Response from Front Desk Supervisor on 30 May 2023
Dear Krista, Thank you for your feedback and stay.Pleasing and well serving our guests is more than a joy, it is a calling.Regards,