Blackout curtains, soundproofing, free cots/infant beds, rollaway beds
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Reviews of Hotel Nagusi

3 out of 5
Hotel Nagusi
Domingo de Sautu, 32, Murguía, Zuia, Alava

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 68 reviews" "
Rating 8 - Good. 21 out of 68 reviews" "
Rating 6 - Okay. 2 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Dragos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased stay
Cozy place, good rated
Stayed 1 night in Dec 2021

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Our stay was fantastic, hotel staff brilliant, room was excellent apart from no air conditioning and no fan, that would be my only change here, with very hot nights we felt as though we couldn’t breath, I did ask for a fan but was told to open the window, with us being on the ground floor I wouldn’t open the window as they were fire escape windows ( so huge), so fans or air con would be only change , oh also having the option of a breakfast for earlier risers, we left for our next journey at 6am so didn’t have breakfast as it didn’t start till 7:30 so we missed out, maybe offering a few croissants or something that we could have eaten in the car would have been nice
Stayed 1 night in Aug 2019
Response from Jose on 29 Aug 2019
Gracias por vuestra opinión que seguro nos ayudará a mejorar. Hasta la próxima. Best regards

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just lovely from the people, hotel and area!! Nice and quiet
Stayed 2 nights in May 2019
Response from Josean on 7 Jun 2019
Muchas gracias y hasta pronto!!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Bilbao and excellent
Lovely small hotel convenient for overnight stop close to Bilbao. Comfortable clean room, ours with a kitchen corner in addition. Lovely spacious bathroom. Very welcoming reception. Modern restaurant with interesting menu, food well cooked and nicely presented. Very good value for money. Our host was attentive and very friendly. The hotel has a car park to the rear for which they charge, but there is street parking just outside too. The town is quite small but has a couple of bars, restaurants, bakeries and small supermarket. We would certainly recommend this hotel: can't think of any improvements they could make!
Stayed 1 night in Mar 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality stay close to ferry port
Clean, modern and spacious and very good value
Stayed 1 night in Dec 2018

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
A very pleasant stay
Stayed 1 night in Jul 2018

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Nagusi
Very nice place to stay brought back childhood memories with the chiming bell every hour I think as I slept so well that I did not hear a thing until I woke at 06.30. I've stayed in one or two hotels in my life but this one had the most comfortable bed by far.
Stayed 1 night in Jun 2018
Response from José Antonio Asenjo on 27 Jun 2018
Dear Allen; We write this response to say Thank you for your comment and for giving us such a high mark at the Expedia platform. We are glad that we have met the expectations during your stay at the hotel Nagusi. Yours faithfully.

10/10 Excellent

Verity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a Murgia gem, family run and worth a detour
All is perfect for our 1 night stay whilst travelling from Madrid to Southern France. Great room, great size and bathroom was excellent too. Breakfast was basic but pleasant, good start to the day. Dinner was a bit hit and miss, probably suggest you go for a local dish rather than steaks as we couldn't recommend those. Had a problem with our door not being able to be locked but that was fixed without hesitation, so pleased with that. Check-in and out was quick and easy, parking inside gated areas was very much appreciated. All in all we recommend this lovely stop over if you find yourself going to Murgia in northern Spain.
Response from José Antonio Asenjo on 27 Jun 2018
Dear Sir/Madam, Thank you so much for your comment and for giving us such a high mark at the Expedia platform. We are glad that we have met the expectations during your stay at the hotel Nagusi. Yours faithfully, Jose Antonio Asenjo.

8/10 Good

Dr&Mrs Farhan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay at hotel Nagusi on route to Bilbao
We had a very quiet and comfortable night. The staff were pleasant, friendly and helpful. Very comfortable bed and warm room 24 hours. The breakfast, although sufficient, we personally would like to have had something hot such as bacon, eggs...etc. All in all, we would stay there again.

10/10 Excellent

Cathy, Kirkby Stephen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a fabulous area
We had an apartment which was brilliant value and meant we could prepare picnics and the odd meal. The staff were very welcoming and breakfast was very good. It was the best shower we we have ever had! The town is a great base, good shops and cafes etc. great walking and cycling country, the swimming pool which is 2 minutes from the hotel was a real bonus.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Gestión muy mejorable
Peor de lo que esperabamos dadas las valoraciones existentes. Personal atento y amable pero poco profesional y cualificado. Gestión empresarial muy mejorable. Las instalaciones correctas pero es necesario mejorar el mantenimiento para un funcionamiento adecuado. El restaurante estaba cerrado y no lo podemos valorar, pero la calidad del desayuno debería mejorar.
Stayed 3 nights in Jul 2021

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Casi todo correcto
La habitación y la comodidad de la cama son correctos, junto con el trato del personal, pero la habitación no dispone de aire acondicionado ni ventilador, si vas en temporada de calor has de abrir las ventanas y entre el jaleo de la calle y los mosquitos acabas dormir do mal.
Stayed 2 nights in Sep 2020

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy grande, bonito y limpio. La habitación y el baño muy cómodos. Buena ubicación. El desayuno pobre.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay. The service and reception was wonderful - smiling, helpful, and accommodating. The set menu dinner at the restaurant of the hotel was also very good quality, well-priced, and convenient.
Stayed 1 night in Jul 2020
Response from Josean on 24 Jul 2020
Muchas gracias. Vuestra opinión es muy importante para nosotros. Hasta pronto. Thanks a lot. Your opinion is very important for us. Best regards.

10/10 Excellent

JOSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Josean on 1 Jul 2020
Muchas gracias por vuestra confianza. Un cordial saludo y hasta pronto.

10/10 Excellent

JOSÉ JAVIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje de negocios
Todo perfecto y eso que estábamos con el covid-19. La pena fue que el restaurante estaba cerrado
Stayed 1 night in May 2020

10/10 Excellent

Thord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivsamt litet hotell i genuin baskisk by.
Stayed 1 night in Feb 2020
Response from Josean on 14 Feb 2020
Muchas gracias por su confianza. Felices vacaciones y hasta la próxima.

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jose on 31 Dec 2019
Muchas gracias por la confianza. Hasta pronto

10/10 Excellent

Francisco Javier

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal, las instalaciones y el entorno
Stayed 2 nights in Dec 2019
Response from Jose on 31 Dec 2019
Gracias por vuestra confianza. Hasta pronto.

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une étape de rêve!
Une halte sur le retour des vacances... Super accueil et un hotel parfaitement décoré et confortable. Nous avons merveilleusement bien dormi et le restaurant propose de succulent mets avec un très bon rapport qualité prix. Mais le must rest l'accueil des patrons toujours souriants et sympathiques!!!
Stayed 1 night in Aug 2019
Response from Jose on 7 Sept 2019
Muchas gracias... Vuestra opinión es muy importante para nosotros. Hasta la próxima

10/10 Excellent

Moisés, Murguia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, instalaciones muy bien adecentadas y decoradas, lo único mejorable quizás la variedad del desayuno bufet, pero experiencia perfecta
Stayed 3 nights in Aug 2019
Response from Jose on 5 Sept 2019
Gracias por su opinión, es muy importante para nosotros. Hasta la próxima.

8/10 Good

Jeremie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement
Hotel très sympathique dans un petit village assez calme. La taille des chambres (la notre en tout ça) est correcte. Propreté irréprochable. Le personnel est très sympathique et à l'écoute. Restaurant excellent. Très bon rapport qualité prix !! Un moyen de transport est nécessaire pour visiter les alentours. Le cas échéant la situation géographique est bien.
Stayed 3 nights in Aug 2019
Response from Jose on 3 Sept 2019
Muchas gracias. Su punto de vista es muy importante para nosotros. Hasta la próxima.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil tres chaleureux, personnels tres sympathiques petit déjeuner parfait, seul probleme que la clim ne fonctionnait pas
Stayed 1 night in Aug 2019
Response from Jose on 3 Sept 2019
Muchas gracias por su visita. Un cordial saludo.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Jose on 6 Sept 2019
Gracias por su opinión. Es muy importante para nosotros. Hasta la próxima.

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención,hotel,entorno,perfecto. Renovar toallas.
Stayed 2 nights in Aug 2019
Response from Jose on 31 Aug 2019
Gracias por vuestra publicación. Tenemos en cuenta vuestras consideraciones. Un cordial saludo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hotel avec du charme dans une petite ville du pays basque au pied du parc naturel. Chambres grandes avec le confort nécessaire pour une court séjour avant de repartir sur la France, Idem pour le PDJ buffet avec des produits frais . Bref à recommander
Stayed 2 nights in Aug 2019
Response from Jose on 31 Aug 2019
Gracias por vuestra publicación. Un cordial saludo

10/10 Excellent

Éric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien bon rapport qualité prix je recommande.
Stayed 7 nights in Jul 2019
Response from Jose on 9 Aug 2019
Muchas gracias por vuestra confianza. Hasta pronto!!

8/10 Good

Marie Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jose on 3 Aug 2019
Muchas gracias!!

8/10 Good

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from jose on 25 Jul 2019
Muchas gracias por vuestra confianza. Un cordial saludo

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne et bien situé chambre pratique pour famille
Stayed 1 night in Jul 2019
Response from Jose on 24 Jul 2019
Muchas gracias. Su opinión es muy importante para nosotros.

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jose on 12 Jul 2019
Muchas gracias por su confianza. Hasta pronto.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hotel dans une petite ville sympa.Tres bon accueil et gentillesse des patrons remarquable. Seul petit bémol les chambres ne sont pas climatisées
Stayed 1 night in Jun 2019

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pur bonheur !!
Superbe accueille, comme si nous étions chez nous. Personnelle au top. Le restaurent ainsi que le petit déjeuné étais délicieux. Endroit calme et paisible. Lit confortable. Séjour réellement parfait.
Stayed 2 nights in Jun 2019
Response from Jose on 21 Jun 2019
Muchas gracias. Un placer.

8/10 Good

Manuel Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien en general. Excelente trato por parte de los dueños, te hacen sentir como en casa. Y el entorno impresionante.
Stayed 3 nights in May 2019
Response from Jose on 13 Jun 2019
Gracias Manuel. Un cordial saludo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Josean on 3 May 2019
Muchas gracias por su confianza. Un cordial saludo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Todo perfecto y la cena y desayuno espectacular Habitacion ideal, baño perfecto y trato exquisito
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

begoña

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Agréable séjour dans ce petit hotel en campagne,bonne restauration.Correspond à son classement 3 étoiles
Stayed 1 night in Dec 2018

10/10 Excellent

Juan jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveremos
Muy bien todo... Amables y todo muy limpio
Stayed 1 night in Dec 2018

10/10 Excellent

FDB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia.
Los dueños son unas personas encantadoras, muy amables y agradables. El hotel se encuentra en un paraje de ensueño, la habitación que cogimos era la familiar, muy amplia, limpia, silenciosa y bonita. Sin duda volveremos a repetir experiencia.
Stayed 1 night in Dec 2018

10/10 Excellent

Martine, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolie étape
Très bon accueil dans cet hôtel familial, proche des chutes du Nervion, dans une très belle contrée.
Stayed 1 night in Dec 2018

6/10 Okay

LORENZO

Liked: Staff & service
Disliked: Cleanliness
La habitación 01 olía a cañería. La zona de cocina no estaba muy limpia. El colchón de la cama de matrimonio flojisimo. Desayuno muy bueno. Café espectacular.
Stayed 1 night in Dec 2018

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto!! Mucha gracias por la atención!!
Stayed 1 night in Nov 2018
Response from Jose on 16 Nov 2018
Un placer. Muchas gracias y hasta pronto

8/10 Good

annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas très facile de trouver l'hôtel, mais accueil agréable.Très bon restaurant. Hôtel calme. Très bien pour une nuit, nous n'avions pas le temps de visiter les environs.
Stayed 1 night in Jul 2018

10/10 Excellent

jean luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a recommander
pour la 2eme fois de passage on est toujours aussi bien reçu
Stayed 1 night in Jun 2018

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Negocios
Todo correcto.
Stayed 1 night in Jul 2018