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Reviews of Garni Hotel Konak

2.5 out of 5
Garni Hotel Konak
Mula Mustafe Baseskije 54, Sarajevo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 101 reviews" "
Rating 8 - Good. 34 out of 101 reviews" "
Rating 6 - Okay. 5 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 0 out of 101 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION AND VERY COMFORTABLE
WE ENJOYED OUR STAY HERE VERY MUCH. IN FACT IT WAS PERFECT! THE HOTEL WAS CLEAN, COMFORTABLE AND EXTREMELY WELL LOCATED, JUST A STEP OUT OF THE BACK DOOR TO THE OLD CITY. THE STAFF WERE VERY HELPFUL AND ARRANGED A TOUR FOR US TO TRAFNIK THAT WAS A HIGHLIGHT. BREAKFAST WAS EXCELLENT. I WOULD STAY HERE AGAIN. WE LOVED THE FACT THAT IT WAS A FAMILY-RUN HOTEL.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice, small, charming hotel on the edge of Sarajevo's old town. The proprietors are friendly and the atmosphere is personable. Comfy, clean, and just as described.
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly staff. Great room and excellent location.
Stayed 2 nights in Sep 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place that deserves it's many good reviews
Hotel in a great location for popping into old city. While room was typical European compact, it had everything we needed. Breakfasts also fine. What sets Konak apart is an incredibly warm, helpful staff that cannot do enough for guests. They arranged 2 private guided tours that were outstanding, at our convenience and very modest cost, helped get my car parked, carry luggage, etc. Free parking a nice feature if needed but spaces are a challenge as is unloading bags from car out front. Could not see getting an SUV sized vehical in one.

10/10 Excellent

Rab, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family run hotel
My flight was delayed due to inefficiency of Croatian Airways and the hotel staff went out of their way to help me i had the decency to phone them from Zagreb airport so they wouldn't wait for me until the next flight .

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home in Sarajevo
What a great little place to stay in Sarajevo. Clean, tidy, comfortable and very good value for money. Would come back again and recommend to others. Based in the old town, it is the perfect location for tourists. The food nearby is amazing - ask the guys working in the hotel for a recommendation. They couldn't have done enough for us. Booked personal tours for us around Sarajevo and shared some of their experiences of the war with us. They were even able to accommodate us for another night when our departing flight was cancelled. Only tip would be to skip their breakfast - it is very basic and there are so many affordable, local dishes to try nearby instead. Brilliant!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient and clean hotel, amazing service
Absolutely amazing service, very friendly atmosphere and great surrounding area. Highly recommended!

6/10 Okay

Lizeth

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Location is great, horrible cleanliness
The hotel is at a great location and the price is good, the decor is intent to resemble Bosniak culture. The breakfast is really not that terrible. The people at the front desk are super nice and helpful. However.... there were issues with the cleanliness There was a cuckroach in the bathroom, the sheets were dirty.

8/10 Good

Peter, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location. Hotel staff is very warm and friendly.
Right in the heart of the city. Hotel staff is very warm and helpful. The facility is a bit older, but in good clean condition.

10/10 Excellent

Nur Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient , clean and good service
The hotel is conveniently located in the old town where lots of museum, mosques, catherals , eateries and shops are. All are within walking distance.

8/10 Good

Jennfer, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Staff were very helpful during our stay, organising a private tour and transfers to the eastern bus station. Breakfast was plentiful and good access to the old town from the rear entrance. God value for money

8/10 Good

Michael, US

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location for tourists
Overall a great location! Right in the heart of Baščaršija... as in right in the center of it so that is a big plus. The hotel itself it small so reception the breakfast area and the elevator are what comprises of the ground floor. The free breakfast wasn't too impressive and very simple (coffee, yogurt, bread etc) with the dishes from previous patrons laying around not having been bussed. The rooms are very cozy and nice. Would consider staying here again as the price and location are good.

8/10 Good

George, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very well located
Stayed only one night. Staff was very efficient and did their best to me us feel comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness
It' s worthy just for the location!!
Small rooms and you can hear the noise of the street.the heating was so high that we need to open windows.breakfast bad.best points the location and kind people at reception.

8/10 Good

Zachary, Perris,ca

Liked: Cleanliness
Great location
Just location,thru hotel back door,you are right in tne old town.

8/10 Good

JEC, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel close to the Old Town
Just steps from the Old Town, and most other sights in Sarajevo. This is a friendly and inviting hotel with helpful staff. Definitely would stay again if I'm ever back in Sarajevo.

8/10 Good

G, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A long way from the tourist parts of Belgrade.
We stopped here as a last night in Belgrade. It is a long way from the tourist parts and requires a taxi ride. Also it is in the 2400 dinar zone to the airport. The first hotel we stayed in was only 1800. Having said all that, it was clean, good service and had excellent air conditioning that worked, which is rare in Europe. We had a very good nights sleep before our long flight home.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location. Just steps away from the old town.

10/10 Excellent

Dave, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Sarajevo
The hotel is steps from Old Town and the entire staff was very friendly and helpful. I worried a bit about noise as my room was on the first floor, but it was not a problem. The rooms are large and very comfortable and include a refrigerator and fairly quick Wi-Fi. If I go back to Sarajevo I will stay here.

10/10 Excellent

Ronnie Sue, Brooklyn, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect small intimate hotel.
This hotel is the perfect small intimate hotel. The location could not be better, it is right in the old city, bazaar, so you can come in during the day, have a rest, and go out again. The rooms are comfy and clean, wifi is excellent and the views from the back are wonderful. The best thing about this hotel is the attentive and helpful staff. The young people working here, some of whom are the owner's sons, are so informative and helpful and really love their city and give so many great ideas of where to go, where to eat, and tours that can bring the city to life for a visitor. The hotel arranged a 5 hour private tour of the hills around the city, including the tunnel under the airport through which people carried supplies during the Siege. It was an incredible experience, tour was so informative and we really learned so much about what the people here went through during the Siege of Sarajevo. We enjoyed coming back in the afternoon and making a cup of tea. Their recommendations for dinner was also terrific, from the local restaurants where the locals go, to the "splurge" hotel up on the hill with terrific views of the city. There was NOTHING I would complain about.

10/10 Excellent

Vicki , Melbourne, AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff
The hotel is in a great location, backing onto the old town. The front faces a main road, however, there is minimal noise. The staff are all extremely friendly and helpful. The bathroom, while small is quite functional.

8/10 Good

Catherine, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very enjoyable stay - staff very friendly, breakfast a decent continental and fantastic location - out the back door to the Bascarsija.

8/10 Good

Alexander, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, excellent location.
Nice hotel, friendly staff, excellent location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little gem in the middle of the old city
We booked this hotel in a bit of a rush and what a find it was. The place is small with about 8 rooms but it is well worth it. The location is unbeatable but the best thing about this hotel is the staff. They were some of the kindest, most helpful people we've met in any hotel setting and even sent a car to pick us up at the airport free of charge, this despite my asking right before boarding our 1-hour flight to Sarajevo from Vienna. Highly recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
If you want a taste of old Bosnia and Ottoman architecture this hotel is perfect for you. It is at walking distance to all the historical Mosques and streets. The are is also very lively at night. I would totally recommend the hotel.

10/10 Excellent

edin, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Awesome Staff
It's a smaller hotel in a perfect location close to everything worth seeing in Sarajevo. Staff is awesome and I would recommend it to everyone looking for an authentic Bosnian styled hotel within walking distance to center of Sarajevo.

10/10 Excellent

Leslie, Espoo, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever! And best location for Sarajevo!
We loved the Garni Hotel Konak - the staff went out of their way to make sure we had an amazing time in Sarajevo from the first moment we showed up, and the hotel's stunning location in the Old Town is just impossible to beat. I can't recommend this hotel enough for those wanting to get to know Sarajevo on foot!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Kieran, Cork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three days in Sarajevo.
The location is fantastic, you walk right out the back door into the heart of the old town with the most incredible view. The staff, particularly Senna, were very helpful and friendly.

10/10 Excellent

Alla, Edmonton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Konak!
It was awesome that the hotel backs onto old-town. They make great coffee in the morning. And were extremely helpful with the airport pick-up.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location, lift seemed a little dicey but we were fine to take the stairs. Included breakfast was good. Would stay here again.

8/10 Good

Andrew, Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great service. Its easy to see why its popular. Breakfast disappointing.

8/10 Good

Goran, Split, Croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & friendly staff
Stayed at the hotel for a night, everything was good with staff making the difference as they are really friendly and helpful. Rooms are in decent condition, some small issues could be worked out (somewhat worn out curtains for example) but nothing that would ruin the stay in any way.

10/10 Excellent

Kenneth, Albion, RI, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right next to Stari Grad (Old City)
Hotel day staff speaks English and is extremely helpful (Night staff tries to help but can't speak English.) Taxi driver had no idea where the hotel was. He left me off and made me find it myself. Make sure you have written down the exact address. Call ahead. There are only 8 rooms so they might be full.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-------------------------great place--------------------------------------------------

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice in old town
This hotel is clean and comfortable, and it is located in the old town and close to tourist attractions. The staff is extremely helpful and offers free pickup from the airport, which is great. The rooms do suffer from tram noise, but that is true throughout old town - so if you want to be near the Bascarsija, this is your place!

8/10 Good

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for visiting Sarajevo
I stayed here with a friend for two nights at the start of our holiday and another night at the end. Small modern hotel on a main street with a back entrance that led straight into the heart of the old town. Very clean comfortable rooms and well looked after. Generous breakfast buffet more than adequate for a small hotel unless you want a lot of cooked food. Very helpful and knowledgeable staff who seem keen to help guests make the most of their visit. We learnt a lot from asking questions and began to understand more about the recent Balkan war and its effect on Sarajevo. Also went on a 'war tour' arranged by the hotel which was worthwhile. We stayed in the front top attic room for the first two nights and a room below for the last night. Trams run on the main road below and although aware of them for the first night , as we arrived late, after that we took little notice. The free pick up from the airport was very helpful as we arrived late and it was raining heavily.

4/10 Poor

Rey, Vatican

Liked: Staff & service
Disliked: Property conditions & facilities
It's close to the Vatican just 5 minutes walk!
If u want to be close to the Vatican then this is the right choice, however dont expect the comfort from a hotel. Food is inadequate just bread, juice and coffee which is limited just for 1 person. Everything is walking distance and it is not neccessary to stay close to the Vatican.
Response from Senad on 11 Apr 2015
Dear Rey, It seems you wanted to comment some other hotel, but instead, the comment ended up here - we are in Sarajevo, Bosnia. Would you be so kind and remove the comment. Thank you. Kind regards, Senad

10/10 Excellent

Arni, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice with very friendly staff
Very nice hotel on the edge of the old town. Extremely helpful and friendly staff and lovely rooms. The price was quite satisfactory.

10/10 Excellent

Andrew, Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Sarajevo
For a great price, we had a comfortable, secure room in the old town. Breakfast was very nice and the staff were extremely friendly. No complaints! WIFI was strong. They offer a few free parking spots if you arrive early but otherwise just choose any garage in the area for about 10 Euro/day.

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in the historic part of town
Hotel Konak is small, but very welcoming. Our room was clean, perfectly sized, and equipped with adequate air conditioning. The staff is delightful, helpful, and immensely knowledgable. Tea, coffee, and snacks are available all day, which is great if you're coming in and out and need a nice place to take a refreshment. This place is a gem!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel in the centre of the Old Town
Staff were fantastic, very warm and accommodating. They also spoke very good English. Organised a tour for the day which was done through the hotel- the guide was excellent. Rooms were very clean with all the amenities necessary (surpassed my expectations for a 3 star hotel). Breakfast was simple but good. Would happily recommend.

10/10 Excellent

Anders, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, modern decore.
The stay was great - the hotel was nice and the staff very friendly, we also took the city tour with the hotel which was good and gave a good insight into Sarajevo's war past. The location is perfect for looking around the old town. Breakfast was basic but also an unexpected surprise. Thanks for a great stay.

10/10 Excellent

Anders, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget stay in Sarajevo
Location was perfect, staff were exceptional! Made our stay very good. The hotel also offers tours which are really interesting to get an insight to the war history and current attitudes of the locals. Breakfast was basic but also an unexpected extra. Thanks for a nice stay guys.

8/10 Good

DS, Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, family run hotel in the centre of Sarajevo. Perfectly located for all the sights, really nice rooms and incredibly friendly and helpful service. Only thing that could be improved is the selection at breakfast time. Overall, this comes highly recommended.

10/10 Excellent

Ava L, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service, Location
Some of the best, most considerate service I've ever had. The rooms are fine (though not terribly comfortable if you need to spend a lot of time inside). The real perk is the excellent location and the fact that the entire staff and hotel management team is always ready with excellent recommendations and useful information. Note that the airport shuttle is only from the airport; you'll need to book a taxi (approximately 10 euros or 20 marks) for the return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable Location
We stayed here twice and the staff was very, very accommodating. Quick access to Old City Sarajevo. Very nice breakfast. Highly recommend it!

8/10 Good

Neil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for exploring the old town
Very friendly welcome. Receptionist gave pragmatic tips about sight seeing.

10/10 Excellent

Steve Zelfon, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of the old town
This hotel is in the center of the old town where all the restaurants, shops and sights are. They are a very small hotel and are family run and make you feel like part of their family. They even picked us up at the airport and would not accept a tip. The free breakfast is sparse but adequate. We enjoyed our stay and would highly recommend this hotel

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great location and very friendly staff, but small and cold rooms. We didn't consider this hotel to be value for money.