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Reviews of UNIZO INN Sapporo

3 out of 5
UNIZO INN Sapporo
3-10 Nishi 3-chome, Kita 1-jo, Chuo-ku, Sapporo, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1000 reviews" "
Rating 8 - Good. 439 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for budget traveler.
Common business hotel, but simple and modern looking. Bathtub and shower was a bit better than regular budget business Hotel. I’d like to stay there again.
Stayed 1 night in Sep 2020
Response from UNIZO INN Sapporo; Yamazaki on 26 Sept 2020
Thank you very much for choosing UNIZO INN Sapporo for your stay. It was very grateful for us to read your kindly reviews, and we were also glad to know that you were satisfied with staying at our hotel. We will make further efforts in providing better service, and we are looking forward to seeing you again. Best regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Thomas, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5-8mins walking distance to Sapporo JR station. Many restaurants and convenience store around at the hotel
Stayed 5 nights in Feb 2020
Response from UNIZO　INN　SAPPORO on 16 Feb 2020
Thank you for staying at UNIZO INN Sapporo. And thanks for your comments. Please stay at this hotel if you have the opportunity to come to Sapporo. We are waiting for you to come again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel...the double bed room is too small for 2 pax
Stayed 4 nights in Feb 2020
Response from UNIZO　INN　SAPPORO on 16 Feb 2020
Thank you for staying at UNIZO INN Sapporo. And thanks for your comments. Please stay at this hotel if you have the opportunity to come to Sapporo. We are waiting for you to come again.

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is 0700-1000. We didn’t have time to eat before we left for the bus.
Stayed 1 night in Feb 2020
Response from UNIZO　INN　SAPPORO on 16 Feb 2020
Thank you for staying at UNIZO INN Sapporo. And thanks for your comments. Please stay at this hotel if you have the opportunity to come to Sapporo. We are waiting for you to come again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to subway station. Clean and tidy.
Stayed 2 nights in Feb 2020
Response from UNIZO　INN　SAPPORO on 16 Feb 2020
Thank you for staying at UNIZO INN Sapporo. And thanks for your comments. Please stay at this hotel if you have the opportunity to come to Sapporo. We are waiting for you to come again.

4/10 Poor

Verified traveller

Disliked: Staff & service
No luggage keeping service without prior notice!
The hotel was booked long time ago for the period during Sapporo Snow Festival, the rate was up for about a double; however, we were not notified for not keeping luggage after check out until we just checked out! It's ridiculous not to mention in advance and especially the rate was charged double.
Stayed 1 night in Feb 2020
Response from UNIZO　INN　SAPPORO on 16 Feb 2020
Thank you for staying at UNIZO INN Sapporo. Sorry for inconvenience caused by luggage. Please understand that you use free space only during the snow festival period. I am very sorry. Thanks for your valuable comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, near the train terminal and shopping and restaurant all over the place.
Stayed 5 nights in Jan 2020
Response from UNIZO　INN　SAPPORO on 16 Feb 2020
Thank you for staying at UNIZO INN Sapporo. And thanks for your comments. Please stay at this hotel if you have the opportunity to come to Sapporo. We are waiting for you to come again.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business Hotel
This is a relatively new hotel, so it is still in good condition. The rooms are small but well designed so it feels bigger than it is. The towels are very nice and the bed was extremely comfortable. There was a multi-charger for smartphones and tablets which came in handy because I didn't bring one for my phone. The location is very convenient because it is close to the subway station. There is a wine bar next door and an Irish bar around the corner. Also there is a very nice bakery on the first floor.
Stayed 1 night in Jan 2020
Response from UNIZO　INN　SAPPORO on 16 Feb 2020
Thank you for staying at UNIZO INN Sapporo. And thanks for your comments. Please stay at this hotel if you have the opportunity to come to Sapporo. We are waiting for you to come again.

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the underground line and have a good breakfast.
Stayed 4 nights in Jan 2020
Response from UNIZO INN SAPPORO on 25 Jan 2020
Thank you for staying at UNIZO INN Sapporo. If you have the opportunity to come back to Sapporo, please use this hotel. We look forward to seeing you again.

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Perlin

Liked: Staff & service, property conditions & facilities
Pillow is a little more to kids sized.
The location is great as it’s walking distance to Sapporo, Odori and Susukino via the underground passageway. Room size was comfortable
Stayed 4 nights in Jan 2020
Response from I.N on 17 Jan 2020
Thank you for staying at UNIZO INN Sapporo. If you come to Sapporo again, please use UNIZO INN Sapporo. The staff is looking forward to seeing you again. UNIZO INN SAPPORO

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good hotel !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Reasonable price. Quite clean room. Helpful staff.
Stayed 3 nights in Nov 2019

10/10 Excellent

Sunny, Japan

Liked: Staff & service, amenities, property conditions & facilities
Good location. Good price. Good breakfast. Room is not big but good for one person.
Stayed 4 nights in Nov 2019

4/10 Poor

Fung Wah Fennie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommend of this hotel
The worst experience in Sapporo. Bad attitude of reception staff. Smell of urine inside the bathroom of the room
Stayed 2 nights in Nov 2019

4/10 Poor

Sau Wan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Fung Wah Fennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was like every other hotel but the rates were good.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Very good location. Provide 2bottles a day and extra 2 if you do not change linen. If front desk can communicate in English that would be helpful to guests. Air-con is off during cold seasons like autumn and winter time.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2019

10/10 Excellent

Pitsanu

Stayed 2 nights in Oct 2019

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
from JR sapporo station we can walk underground to exit no. 7 of odori station . This exit is near the hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value in Sapporo
Great location about a 10 minute walk from Sapporo station and to Susukino area. Good restaurants and bars nearby and accessible from the underground walkway. Appears fairly new with comfortable twin rooms, clean and well maintained.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it's an excellent hotel. Walking distance from the Sapporo station. The room was clean and quiet. The only one I noticed was the 2nd floor where the cafe for breakfast locates smelled badly (outside the cafe).
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Wifi didn't work.
Wifi didn't work, so I ended up using tethering from my Japanese phone for work. Flooring was with so many dirts, and you could hear person next your door leaning to the wall.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
compact and comfortable
typical japanese hotel room isn’t spacious but necessities are easily available. value for money!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2019

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lacking Proper Maintenance, It's Going Downhill
Bathrooms smell of mildew, rooms are getting considerably run down. This was my 3rd and 4th stay at Unizo in Sapporo. While I originally forgave them for the mildew smell in the bathrooms, I have now stayed at enough accommodations in Japan with similar “container/prefab” bathrooms to know that they don’t all have a mildew problem. In fact, this seems to be a problem unique to either Unizo or the model of prefab bathroom they use. I have stayed in four different rooms at Unizo and in every one of them, the bathroom smells of mildew. In addition, maintenance of the rooms has significantly worsened since I stayed here two years ago. The wall from the entrance door to the opposite side of the room is covered in scuff marks from people’s luggage, and it appears that no attempt has been made to remove the marks (at the minimum, install a piece of molding that protects the wall!), and the carpets, which are industrial, replaceable squares, were flat-out filthy this time. On a carpet that is piecemeal replaceable, that’s unforgivable. I really liked this location and the staff, but when I come back to Sapporo, I’ll be looking for a better place to stay from now on.
Stayed 2 nights in Jul 2019

8/10 Good

Yew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to JR Sapporo station. Nice breakfast. Non-responsive staff/poor service. Because the pillow in the room is too soft, I asked for one more pillow. The front desk service staff refused to give it to me and I quote `Our policy is no extra pillow. Every room has two pillows only.' I like the hotel and I hope the quality of their staff improves.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good especially location and cleanliness. I’ll stay there again if I visit Sapporo next trip
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

WGK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quite convenient, 8 mins walk from Sapporo Station. The hotel room is small but good for single or 2 travelers. Very clean.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.. Good breakfast..
Stayed 2 nights in Jul 2019