Title: Wyndham Garden Sao Paulo Convention Nortel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Garden Sao Paulo Convention Nortel Travelers find a peaceful retreat in São Paulo with a garden for strolling and a sauna for relaxation, all within easy reach of the city's vibrant energy ## Photo gallery for Wyndham Garden Sao Paulo Convention Nortel ![Breakfast buffet - Wyndham Garden Sao Paulo Convention Nortel (São Paulo)](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/3c7d903f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Wyndham Garden Sao Paulo Convention Nortel (São Paulo)](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/67746281.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Wyndham Garden Sao Paulo Convention Nortel (São Paulo)](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/74d0cc0c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Wyndham Garden Sao Paulo Convention Nortel (São Paulo)](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/9ccf2ce3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Wyndham Garden Sao Paulo Convention Nortel (São Paulo)](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/8400e637.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Wyndham Garden Sao Paulo Convention Nortel offers a calm setting in bustling São Paulo. Guests can work out at the gym or relax in two outdoor pools. Free WiFi, laundry facilities, and meeting rooms are available. Conveniently located near Youth Park and São Paulo Library. ## Reviews 8.4 Very good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=877222&PinnedHotelID=877222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=877222&PinnedHotelID=877222&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=877222&PinnedHotelID=877222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=877222&PinnedHotelID=877222&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=877222&PinnedHotelID=877222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=877222&PinnedHotelID=877222&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=877222&PinnedHotelID=877222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=877222&PinnedHotelID=877222&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 21 of 21 rooms ### View all photos for Triple Room Superior ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/1eee9eb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Superior - 376 sq ft - Sleeps 3 ### View all photos for Suite Premium ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/e389e3c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Premium - 570 sq ft - Sleeps 3 ### View all photos for Luxury Room, 1 Queen Bed, Non Smoking ![Luxury Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/24d04aad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 Queen Bed, Non Smoking 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Dining table LCD TV - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Room, 2 Single Beds, Non Smoking ![Luxury Room, 2 Single Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/cd1d5f22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 2 Single Beds, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Dining table LCD TV - Sleeps 2 - 2 Single Beds ### View all photos for Superior Room, 1 Queen Bed, Non Smoking ![Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/e1575d76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Dining table LCD TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Suite, 1 King Bed, Non Smoking ![Premium Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/6aa0b32b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Dining table LCD TV - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, Accessible ![Superior Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/49573f28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Accessible ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Dining table LCD TV - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/8598c5b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ### View all photos for Accessible Luxury King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/7cf6c578.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Luxury King Room - Sleeps 2 ### View all photos for Superior Room, Multiple Beds, Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/8a8fa6c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Heating Kitchenette Dining table LCD TV Clothes dryer - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Superior Room, 3 Single Beds, Non Smoking ![Superior Room, 3 Single Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/f1e51d6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Single Beds, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Heating Kitchenette Dining table LCD TV Clothes dryer - Sleeps 3 - 3 Single Beds ### View all photos for Superior Room, 2 Single Beds, Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/8a8fa6c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Dining table LCD TV - Sleeps 2 - 2 Single Beds ### View all photos for Superior Queen Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/b6ca858d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen Room - Sleeps 2 ### View all photos for Accessible Superior King Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/7cf6c578.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Superior King Room - Sleeps 2 ### View all photos for Superior Queen and Single Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/f252be5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen and Single Room - Sleeps 3 ### View all photos for Superior Three Single Beds Room ![Shower, rainfall showerhead, eco-friendly toiletries, hair dryer](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/w656h440x4y0-863e686a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Three Single Beds Room - Sleeps 3 ### View all photos for Luxo Queen Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/c1f99eae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxo Queen Room - Sleeps 2 ### View all photos for Luxo Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/defcc965.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxo Twin Room - Sleeps 2 ### View all photos for Deluxe Triple Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/9104df1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room - Sleeps 3 ### View all photos for Premium King Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/1a02310e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium King Suite - Sleeps 2 ### View all photos for Triple Room Superior with Street View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/880000/877300/877222/e3a0faf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Superior with Street View - 376 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Wyndham-Garden-Sao-Paulo-Convention-Nortel.h877222.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Wyndham-Garden-Sao-Paulo-Convention-Nortel.h877222.Hotel-Information) ## About the area Located in Vila Guilherme, a neighbourhood in São Paulo, Wyndham Garden Sao Paulo Convention Nortel is near a metro station. Travellers eager for a bit of culture can stop by Alfredo Mesquita Theater, while those who have shopping on the agenda may want to visit Lar Center Shopping Mall and Shopping Center Norte. Looking to enjoy an event or a match while in town? See what's going on at Expo Center North. [Visit our São Paulo travel guide](https://www.expedia.co.uk/Sao-Paulo.dx3074) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.49824%2C-46.61275&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TzadEAagqhRrcVFCJYJIHHwBafM=) Av Luiz Dumont Villares 400 -, Vila Guilherme, São Paulo, SP, 2085000 ### What's nearby - Avenida Cruzeiro do Sul \- 18 min walk \- 1.0 mile - Expo Center North \- 19 min walk \- 1.0 mile - Shopping Center Norte \- 5 min drive \- 1.3 miles - Lar Center Shopping Mall \- 6 min drive \- 1.3 miles - Shopping Metrô Tucuruvi \- 7 min drive \- 1.6 miles ### Getting around - Sao Paulo Julio Prestes Station - 9 min drive - Jardim Sao Paulo Station - 13 min walk - São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 29 min drive ### Restaurants - ‪Mirante Pães e Doces - ‬8 min walk - ‪Feira Livre Luis Dumont Vilares - ‬3 min walk - ‪Nova Altas Horas - ‬4 min walk - ‪Cachaçaria Maria Eunice - ‬3 min walk - ‪Villa Nostra Restaurante - ‬5 min walk ## About this property ### Wyndham Garden Sao Paulo Convention Nortel Hotel near Expo Center North Located close to São Paulo Library and Youth Park, Wyndham Garden Sao Paulo Convention Nortel provides a garden, laundry facilities and a gym. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre. Other perks at this hotel include: - 2 outdoor pools and a children's pool - Valet parking (surcharge), multilingual staff and a front desk safe - A water dispenser, free newspapers and tour/ticket information - A TV in reception, meeting rooms and wedding services Room features All 250 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, separate sitting areas and kitchenettes ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/525200/525171/df952096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Sao Paulo Center Norte Vila Guilherme - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 1,002 reviews £77 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=525171&PinnedHotelID=525171&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/13000000/12030000/12023700/12023692/6c9b60a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Inn Small Town Flat Santana - Pool - Breakfast included - Kitchen - Pet-friendly 8.8 Excellent 333 reviews £69 includes taxes & fees 24 Jan - 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Breakfast included - Free Wi-Fi - Restaurant - Gym 9.2 Wonderful 727 reviews £76 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=65762083&PinnedHotelID=65762083&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (BRL 32 per night) - Secured, covered valet parking on site (BRL 25 per day; includes in/out privileges) - Limited on-site valet and self parking - Wheelchair-accessible parking and van parking available ### Things to do - 2 outdoor pools - Children's pool - Gym - Sauna - Steam room - TV in common areas ### Family friendly - 2 outdoor pools - Children's pool - Dining table - In-room kitchenette - In-room microwave - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - 4,951 square feet of conference space - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar in shower - Handrails in stairways - In-room roll-in shower - Lift - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 2 buildings - 9 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2002 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - Traditional architecture - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Electric kettle - Hob - Kitchenette - Microwave - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Dryer - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 10 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: BRL 32.00 per night - Valet parking fee: BRL 25 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. A car is not required for transport to and from this property ### Property is also known as Hotel Mercure Nortel Sao Paulo Hotel Mercure Sao Paulo Nortel Hotel Nortel Mercure Nortel Mercure Nortel Hotel Mercure Nortel Hotel Sao Paulo Mercure Nortel Sao Paulo Mercure Sao Paulo Nortel Wyndham Garden Sao Paulo Convention Nortel Aparthotel Nortel Sao Paulo Mercure Sao Paulo Nortel Brazil Wyndham Garden Convention Nortel Aparthotel Aparthotel Adagio Nortel Adagio Sao Paulo Nortel Adagio Nortel Aparthotel Adagio Sao Paulo Nortel Brazil Wyndham Garden Convention Nortel Wyndham Garden Convention Aparthotel Wyndham Garden Convention Aparthotel Adagio Sao Paulo Nortel ## Frequently asked questions ### Does Wyndham Garden Sao Paulo Convention Nortel have a pool? ### Is Wyndham Garden Sao Paulo Convention Nortel pet-friendly? ### How much is parking at Wyndham Garden Sao Paulo Convention Nortel? ### What time is check-in at Wyndham Garden Sao Paulo Convention Nortel? ### What time is check-out at Wyndham Garden Sao Paulo Convention Nortel? ### Where is Wyndham Garden Sao Paulo Convention Nortel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wyndham Garden Sao Paulo Convention Nortel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 246 8 - Good 156 6 - Okay 46 4 - Poor 27 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Tim 8 Sept 2023 Liked: Cleanliness, room comfort, communication Good location close enough to airport and downtown. Staying here again. ##### Tim Stayed 5 nights in Sep 2023 ### 6/10 Okay #### Adrian 12 Apr 2025 Liked: Staff & service I usually stay here during business trips because it’s conveniently located near the convention center. The rooms are typically very spacious, and the staff is friendly. However, during this stay, I noticed a lack of proper maintenance in the room, including water stains on the ceiling. Unfortunately, I also encountered roaches both in the room and the hallway. I’ve reported the issue and hope it will be promptly addressed by the management team. ##### Adrian Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jones 27 Nov 2025 Disliked: Cleanliness Wonderful stay ##### Jones Stayed 5 nights in Nov 2025 ### 6/10 Okay #### marc 14 Dec 2025 Good, nothing special. Comparable to a medium priced US hotel ##### marc Stayed 1 night in Nov 2025 ### 4/10 Poor #### lucila 24 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### HORRIBLE! Horrible, do not reserve if you like to rest like a nice and confortable hotel. ##### lucila Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller 30 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was very nice! A pleased stay ##### Verified traveller Stayed 3 nights in Sep 2022 ### 8/10 Good #### Edison 3 Oct 2022 Liked: Cleanliness, property conditions & facilities Very spacious room, kitchen facilities are good. ##### Edison Stayed 6 nights in Sep 2022 ### 4/10 Poor #### Palle 15 May 2025 Disliked: Cleanliness, room comfort There was a smell in the bath room of humidity and or other kind, the restaurant was bad quality and the breakfast was under nomal standard ##### Palle Stayed 2 nights in May 2025 ### 10/10 Excellent #### Josias 26 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff are friendly, respectful and courteous. Breakfast and dining options are excellent. The location is very good, near a big shopping centre, bakeries, restaurants, transportation, not far from the airport despite being in the city. ##### Josias ### 10/10 Excellent #### Ricardo 19 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Ricardo Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Aleaner 26 Nov 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Unfortunately probably among the better ones in the area ##### Aleaner Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Tania 5 Jan 2025 Ok ##### Tania Stayed 4 nights in Dec 2024 ### 4/10 Poor #### Maya 13 Nov 2024 Disliked: Cleanliness, amenities, property conditions & facilities Its a building that has not been upkept in ages. Rooms are big but terribly old. Doors dont lock (extra lock doesnt even go in the door). Cleanliness was ok but not what id expect from this brand. Staff is very friendly. Shame about the lack of care of the building ##### Maya Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Jason 8 Aug 2024 Disliked: Amenities, property conditions & facilities, communication This is probably one if the worst hotels i have ever stayed in. Have to change rooms 3 times. I finally realized that the hotel is just a dump. Filthy and mold everywhere. Breakfast was inedible... eggs with shells mixed in. Tried charging me a bunch of stuff from mininar in room. Just a horrendous stay... couldnt wait to check out ##### Jason Stayed 3 nights in Aug 2024 ### 8/10 Good #### Verified traveller 5 Feb 2023 Liked: Cleanliness, room comfort Disliked: Communication Internet connection was very bad. Could not work. Very very bad for business trio ##### Verified traveller Stayed 5 nights in Jan 2023 ### 4/10 Poor #### Ruthann 21 Nov 2023 Disliked: Communication #### No English spoken here Great location for Expo Norte Convention Center, but that’s about it. Hotel staff is incompetent at best and frankly don’t give a shit any way. I called the hotel as I was the wake-up call for my son who was there competing in a tournament. The person who answered did not speak English and had no interest in trying to help. I tried messaging and Google translating to no avail. I tried to relay the fact that it was an emergency to get a call through to the room and was put on hold. I was then disconnected and no one picked up the phone for the next hour. I understand completely that English is not the native language, but the people that work here should at the very least be able to communicate. ##### Ruthann Stayed 5 nights in Nov 2023 ### 2/10 Terrible #### Lynn 24 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room didn’t have soap and it had the worst smell. Hair and stains on the bed. They have a stovetop but no pans or kitchenware. Front desk was not friendly. ##### Lynn Stayed 3 nights in Nov 2025 ### 8/10 Good #### Cid 4 Sept 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Debaixo da cama muita sugeira ##### Cid Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### DENILSON 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort De boa qualidade, atendeu nossas expectativas. ##### DENILSON Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller 8 Aug 2025 Liked: Cleanliness, staff & service, room comfort Café da manhã padrão de Hotel, mas o Croissant estava mal cozido. Bom conforto da cama. ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Camila 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O café da manhã é muito bom, a cama é confortável e a ducha incrível. O comércio na volta oferece um mercado, farmacia e distribuídora de bebidas. Apenas sugiro que o hotel reveja o preço das bebidas do frigobar (R$ 9,0 3m uma água de 300 ml é tenso) e ajuste o sistema de interação com as plataformas de reserva é a segunda vez que nos hospedamos e enfrentamos uma verdadeira saga para localizarem a reserva. Um agradecimento especial ao Cido que conseguiu resolver nosso perrengue de forma muito educada. ##### Camila Stayed 3 nights in Jul 2025 ### 8/10 Good #### Ana Iara 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa ##### Ana Iara Stayed 2 nights in Jun 2025 ### 8/10 Good #### Moacir 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort muito boa, único problema não consegui ajustar o ar. ##### Moacir Stayed 2 nights in Jun 2025 ### 4/10 Poor #### NIZIO JOSE DE OLIVEIRA 9 May 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Muito ruim Muito ruim, hotel em decadência. Sou hóspede relativamente frequente e venho observando a perda da qualidade. Quartos com cheiro ruim (cigarro e esgoto), camas com colchões ruins, roupas de cama puídas, toalhas que não enxugam, canais da televisão que não funcionam, elevadores lentos e para piorar tudo o qualidade do restaurante que sempre foi muito boa acabou. Do café da manhã (que deixa faltar cream chease) e com poucas opções às refeições a lá carte (desde os petiscos aos pratos principais) com pessima qualidade. Chegaram a me servir uma parmegiana de filé mignon com batata fritas velha/murcha e requentada no microondas e arroz com rapa do fundo da panela. Infelizmente o hotel está largado. ##### NIZIO JOSE DE OLIVEIRA Stayed 4 nights in May 2025 ### 8/10 Good #### Celso 9 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Acho importante sabão de banho em barra. ##### Celso Stayed 1 night in May 2025 ---