Ratings based on 760 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

be careful!! Credit Card Fraud when checking in

Posted 20-Jan-2017 on Hotels
The hotel is great, good location, price VFM...etc. We have stayed here multiple times... but every time the only thing we don't like is the check in process is really slow. Even that we've stayed here before and they have our data, it still takes such a long time to check in and get to our rooms. But this time (Jan/2017) when we stayed... we know why its so slow.... (read on....) We stayed here with about 10 colleagues, since we had a party in a nearby restaurant and all of us live in suburban SP outside the city, and also the next morning we have a Golf tournament with the same colleagues in SP. To our surprise... ALL of us suffered credit card fraud some as big as R$8K within days/weeks of our stay. The only place all of us used these credit cards were in this Hotel, and this is the only explanation we could think of. So all of you considering to stay here, just be careful of the front desk guys taking unnecessary notes or something... I don't know how they do it, but assuming they had the chance to see the numbers and even the 3 digit security code on the card, and they have our not only names, but also addresses on file... seems kinda easy for them to do what ever they want. We are all very disappointed because the bureaucracy to get a new credit card in this country can be a pain in the neck... BE CAREFUL EVERYONE!!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2017
Very nice staff, good location, excellent breakfast etc. Really wonderful hotel, if you travel SP, and want to stay around Paulista, this hotel is a really good choice.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Nov-2016 on Hotels
3out of 5
by A verified traveller

Posted 08-Oct-2016 on Hotels
Terrible single bed, hotel is OK at best.
3out of 5
by A verified traveller from south africa

Average hotel certainly not boutique

Posted 03-Sep-2016
If you like boring breakfasts , this is the place. Towels are sheet thin, bathroom is adequate , pillows are scarce and don't expect a lock on your hotel safe as my lock got stolen. Overall very average , and very confused where boutique hotel status came in .... Ummm no I wouldn't stay here again in a hurry. Staff are good though
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Aug-2016
Great hotel, located in the center Good breakfast
5out of 5
Recommended
for Everyone
by A verified traveller

Solid hotel and a great value

Posted 13-Aug-2016
Cons: Bathrooms and rooms could use a refresh. Major drawback is the antiquated safes.
Excellent buffet breakfast, friendly staff and nice-sized rooms with fast Wifi. The location is excellent in a top SP neighborhood and an easy walk to the Metro stop and famous MASP museum.
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto

LOCATION,LOCATION,LOCATION!!!!!

Posted 26-Jul-2016
Just 2 short blocks from Paulista Blvd on a quiet side street you will find estanplaza pauliistatart. Many small restaurants on the same street,within walking distance Great staff,large comfortable rooms,bed was excellent. The breakfast was exceptional. Fresh fruit, fresh juice. The tapioca was the best. Every thing you would need to start the day on the right foot ,loved the coffee and the way they presented the coffee. We thoroughly enjoyed our stay
2out of 5
by mehdi from Dallas Texas

Posted 30-May-2016 on Hotels
The only real advantage was the neighborhood. Hoteln as average. Breakfast was horrible ( included ) and their amenities lacking. Better hotels in the neighborhood. I went with this hotel based on reviews. They must have been either written by their own staff of people that don't get out much. It says boutique hotel on the sign in the front. They should change it to Antique Hotel.
4out of 5
Recommended
for Everyone
by A verified traveller from Sao Paulo

Familiar hotel. Flexible rules.

Posted 29-May-2016
It was fine. No trouble. Kind staff. No worries. The check in process is quite slower than usual.