be careful!! Credit Card Fraud when checking in
Posted 20-Jan-2017 on Hotels
The hotel is great, good location, price VFM...etc.
We have stayed here multiple times... but every time the only thing we don't like is the check in process is really slow.
Even that we've stayed here before and they have our data, it still takes such a long time to check in and get to our rooms.
But this time (Jan/2017) when we stayed... we know why its so slow....
We stayed here with about 10 colleagues, since we had a party in a nearby restaurant and all of us live in suburban SP outside the city, and also the next morning we have a Golf tournament with the same colleagues in SP.
To our surprise... ALL of us suffered credit card fraud some as big as R$8K within days/weeks of our stay. The only place all of us used these credit cards were in this Hotel, and this is the only explanation we could think of.
So all of you considering to stay here, just be careful of the front desk guys taking unnecessary notes or something... I don't know how they do it, but assuming they had the chance to see the numbers and even the 3 digit security code on the card, and they have our not only names, but also addresses on file... seems kinda easy for them to do what ever they want.
We are all very disappointed because the bureaucracy to get a new credit card in this country can be a pain in the neck...
BE CAREFUL EVERYONE!!