Ratings based on 1,268 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a great neighborhood.

Posted 28-Feb-2017
Very close to CGH airport and also close to shopping malls, restaurants and bars. Service was very good. The only complain is that the sheets were a bit smelly.
Comment from Hotel Management
02-Mar-2017 by Gerência Geral, Hotel Management
Hello Mr. Paul, thank you for sharing your opinion with us, it helps to improve our services. We have an improvement plan to better serve you, please accept our apologies. Thank you for your attention, General Management.
5 out of 5
by Anshul

Posted 27-Feb-2017 on Hotels
Amazing and much improved services. Keep it up.
Comment from Hotel Management
02-Mar-2017 by General Manager, Hotel Management
Hello, thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, General Management.
5 out of 5
Recommended
for Everyone
by A verified traveller from D

Great Staff, good location

Posted 04-Feb-2017
Very Friendly Staff! Rooms were clean. Bed was comfortable. Internet was good.
Comment from Hotel Management
07-Feb-2017 by Gerência Geral, Hotel Management
Hello, thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, General Management.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jan-2017 on Orbitz
It was just an one day trip, but it was ok. The stakk in general is really kind and thoughtful. I really dont´t like the kind of floor in the corridors. The rooms are excellent because they were refurbished.
Comment from Hotel Management
13-Jan-2017 by Gerência Geral, Hotel Management
Hello, Thank you for sharing your opinion with us, it helps to improve our services. General Management
4 out of 5
by A verified traveller

Convenient and well located.

Posted 19-Dec-2016 on Hotels
Great location, spacious room, great service.
Comment from Hotel Management
23-Dec-2016 by General Manager, Hotel Management
Hello Mr. Klaus, Thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, General Management
4 out of 5
by A verified traveller

Excellent location

Posted 19-Dec-2016 on Hotels
Very good cost/benefit.
Comment from Hotel Management
27-Dec-2016 by General Manager, Hotel Management
Hello, Thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, General Management
5 out of 5
by A verified traveller

Posted 14-Dec-2016 on Hotels
Comment from Hotel Management
09-Jan-2017 by General Manager, Hotel Management
Olá, agradecemos a sua recomendação para o Hotel Bourbon Convention Ibirapuera. Foi um prazer lhe atender, esperamos que possa retornar em breve! Atenciosamente, Gerência Geral.
5 out of 5
by A verified traveller

Great hotel for a great price

Posted 03-Dec-2016 on Hotels
We only spent one night cuz our flight was the next day but we had the chance to order dinner and it was perfect! The room was really comfortable and quiet. Staff was kind and friendly. Just perfect
Comment from Hotel Management
08-Dec-2016 by General Manager, Hotel Management
Dear Mr (s). First, thank you for sharing your opinion with us, it is extremely important for the development and improvement of our work. We also thank you the compliment about the dinner, room comfortable and staff of Bourbon Convention Ibirapuera. It is a pleasure to receive it. Is always welcome! Kind Regards, General management
4 out of 5
Recommended
for Everyone
by A verified traveller from US

Location and staff make the deal

Posted 10-Nov-2016
Room is quite big and comfortable in both towers. Some facilities should be updated like the gym but still works as it should... Excellent price in relation with quality
Comment from Hotel Management
10-Nov-2016 by Bourbon Convention Ibirapuera, Hotel Management
Dear Mr (s). Jurgens, First, thank you for sharing your opinion with us, it is extremely important for the development and improvement of our work. We also thank you the compliments about the apartament, facilities and price of Bourbon Convention Ibirapuera. Regarding your dissatisfaction about the Fitness Center, we apologize and we inform your suggestion has been submitted for analysis of our board. It is a pleasure to receive it. Is always welcome! Kind Regards, General management
5 out of 5
by A verified traveller

ecxelent

Posted 25-Oct-2016 on Hotels
amazing
Comment from Hotel Management
27-Oct-2016 by General Manager, Hotel Management
Dear Mr (s). First, thank you for sharing your opinion with us, it is extremely important for the development and improvement of our work. We also thank you the compliments about the Bourbon Convention Ibirapuera. It is a pleasure to receive it. Is always welcome! Kind Regards, General management