Ratings based on 1,408 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Montevideo

Nice hotel good locales

Posted 30-Aug-2017
Nice staff, well located, with restaurants, walking distance to a big shopping mail.
Comment from Hotel Management
05-Sep-2017 by Customer Relationship, Hotel Management
Hello Ms. Beatriz, thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, Customer Relationship
1 out of 5
by Adriano

Posted 14-Jul-2017 on Hotels
Comment from Hotel Management
18-Jul-2017 by Bourbon Convention, Hotel Management
Olá, agradecemos a sua recomendação para o Hotel Bourbon Convention Ibirapuera. Foi um prazer lhe atender, esperamos que possa retornar em breve! Atenciosamente, Gerência Geral
3 out of 5
by A verified traveller

Late night transfer GRU to CGH

Posted 14-May-2017 on Orbitz
The hotel is affordable. It is close to the airport. Those are the only positive things. The rooms are not soundproofed at all, embarassingly so.
Comment from Hotel Management
16-May-2017 by Gerência Geral, Hotel Management
Hello, thank you for sharing your opinion with us, it helps to improve our services. We have an improvement plan to better serve you, please accept our apologies. Thank you for your attention, General Management
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a great neighborhood.

Posted 28-Feb-2017
Very close to CGH airport and also close to shopping malls, restaurants and bars. Service was very good. The only complain is that the sheets were a bit smelly.
Comment from Hotel Management
02-Mar-2017 by Gerência Geral, Hotel Management
Hello Mr. Paul, thank you for sharing your opinion with us, it helps to improve our services. We have an improvement plan to better serve you, please accept our apologies. Thank you for your attention, General Management.
5 out of 5
by Anshul

Posted 27-Feb-2017 on Hotels
Amazing and much improved services. Keep it up.
Comment from Hotel Management
02-Mar-2017 by General Manager, Hotel Management
Hello, thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, General Management.
5 out of 5
Recommended
for Everyone
by A verified traveller from D

Great Staff, good location

Posted 04-Feb-2017
Very Friendly Staff! Rooms were clean. Bed was comfortable. Internet was good.
Comment from Hotel Management
07-Feb-2017 by Gerência Geral, Hotel Management
Hello, thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, General Management.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jan-2017 on Orbitz
It was just an one day trip, but it was ok. The stakk in general is really kind and thoughtful. I really dont´t like the kind of floor in the corridors. The rooms are excellent because they were refurbished.
Comment from Hotel Management
13-Jan-2017 by Gerência Geral, Hotel Management
Hello, Thank you for sharing your opinion with us, it helps to improve our services. General Management
4 out of 5
by A verified traveller

Convenient and well located.

Posted 19-Dec-2016 on Hotels
Great location, spacious room, great service.
Comment from Hotel Management
23-Dec-2016 by General Manager, Hotel Management
Hello Mr. Klaus, Thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, General Management
4 out of 5
by A verified traveller

Excellent location

Posted 19-Dec-2016 on Hotels
Very good cost/benefit.
Comment from Hotel Management
27-Dec-2016 by General Manager, Hotel Management
Hello, Thank you for sharing your opinion with us, it helps to improve our services. Thank you for your attention, General Management
5 out of 5
by A verified traveller

Posted 14-Dec-2016 on Hotels
Comment from Hotel Management
09-Jan-2017 by General Manager, Hotel Management
Olá, agradecemos a sua recomendação para o Hotel Bourbon Convention Ibirapuera. Foi um prazer lhe atender, esperamos que possa retornar em breve! Atenciosamente, Gerência Geral.