Mediterranean cuisine, pool views

Reviews of Orizontes Hotel Santorini

4 out of 5
Orizontes Hotel Santorini
Pyrgos, Santorini, Santorini Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 47 reviews" "
Rating 8 - Good. 8 out of 47 reviews" "
Rating 6 - Okay. 4 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

adebambo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orientes rock !
I was there for 3 days/2 nights. The early check-in was amazing. The breakfast was a good spread with one spoilt for choice between the cold and the cooked. The layout of the hotel was great and the staff - the staff!! kudos !! my one "did not like" was that laundry was expensive - like stupendously expensive. Take your iron !
Stayed 2 nights in Oct 2023
Response from The Hotel Management Team on 8 Oct 2023
Dear Adebambo,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had an enjoyable stay during your 2 nights at our Orizontes Hotel Santorini.We are glad to hear that you appreciated our early check-in service. We understand the importance of a smooth and convenient check-in process to start your stay on a positive note.It is fantastic to hear that you found our breakfast offerings to your liking. We take pride in offering a wide variety of choices to cater to different tastes, and we are pleased to hear that you felt spoilt for choice between the cold and cooked options.We are also thrilled that you liked the layout of our hotel. We believe that a comfortable and well-designed environment enhances our guests' overall experience.Most importantly, we are truly grateful for your kind words about our staff. We have a dedicated team that works hard to ensure our guests feel welcomed and well taken care of. Your recognition means a lot to us, and we will be sure to pass on your kudos to the team.Thank you once again for choosing to stay with us. We appreciate your feedback and look forward to welcoming you back for another excellent stay in the future.Warm regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and very Friendly Staff
We usually go self catering when travelling to Greece but thought we would give this hotel a try. It is our fourth trip to Santorini the first in 1987, so we have seen many changes in the island. This is a first class hotel. We were on the second floor and we could see quite a lot of the island. The pool was good and bigger than we had expected. All the staff were extremely friendly and helpful. Nothing was too much trouble. Breakfast was amazing. The diversity of choice incredible. A very big thank you to Mike, Riccardo, Julia and George for making our stay extra special and being so attentive. They patrolled the pool area making sure we had everything we needed. Nothing was too much trouble. We would definitely go back to this hotel in the future. Highly recommended
Stayed 9 nights in Sep 2023
Response from The Hotel Management Team on 30 Sept 2023
Dear Linda,Thank you so much for taking the time to share your wonderful experience at our hotel. We are truly delighted to hear that you had a fantastic stay and that our staff, made your time with us extra special.It's heartening to know that you appreciated the effort we put into making your stay memorable. Your kind words about our friendly and helpful staff, as well as your praise for our breakfast offerings, mean a lot to us. We are thrilled to hear that you enjoyed the view from your room and the surprising size of our pool.We greatly value your loyalty as returning guests, especially considering your extensive experience with Santorini over the years. We're honored that you chose to give our hotel a try for this trip and that we could contribute positively to your Santorini experience.We look forward to welcoming you back in the future. Should your travels bring you to Santorini again, please don't hesitate to reach out. We'll be more than happy to host you and continue providing you with the exceptional service you deserve.Warmest regards,

10/10 Excellent

Christopher

Stayed 7 nights in Aug 2023
Response from The Hotel Management Team on 8 Oct 2023
Dear Christopher,Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an enjoyable experience during your stay at our hotel. Your kind words and high score rate mean a lot to us and serve as a great motivation for our team.We always strive to provide the best possible service and create memorable experiences for our guests. It is incredibly rewarding to know that our efforts made your stay special. We will continue to work hard to maintain the standards that have earned us your praise.We value your input and are always looking for ways to enhance our guests' experiences.Once again, thank you for choosing to stay with us and for your generous review. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

Claire

Stayed 2 nights in Aug 2023
Response from The Hotel Management Team on 4 Sept 2023
Dear Arild,Thank you for making our Orizontes Hotel Santorini your choice of your vacation and for your very kind recommendation to Expedia community.Your positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Warm Regards

8/10 Good

olawale

Stayed 2 nights in Aug 2023
Response from The Hotel Management Team on 13 Sept 2023
Dear Olawale,Thank you for sharing your feedback on your recent holiday experience among us in Orizontes Hotel Santorini.Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Warm regards

8/10 Good

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk ladies very friendly
Stayed 3 nights in Aug 2023
Response from The Hotel Management Team on 17 Aug 2023
Dear Rocio,We would like to thank you for taking the time to review your recent visit to our Orizontes Hotel Santorini and are delighted to know that we were able to match your expectations.We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Warm Regards

10/10 Excellent

Mio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
島が一望できるプール付き!ファミリーにお勧め
サントリーニ島の中で高所にあるので、島を一望できます。西向きの部屋のバルコニーでは夕日がとてもきれいで、FiraやOiaの夜景も見えました。プール隣のレストランバーめの朝食ビュッフェはグリークヨーグルトを始め新鮮な食材です。プールは深いところは2メートル以上ありますが、浅い0.45m の深さの場所が仕切ってあり、小さな子供も安心して遊ばせることができました。車があると島の観光名所も楽しめますが、付近のピルゴスやワイナリーには歩いて行けます。フロントはとても親切で感じがよく、レンタカーや空港へのバン(家族で35euro)の手配もしてくれます。ハネムーンにもオススメですが、暑い夏休みの小さい子連れのファミリーにはまさに最適です。プールにはシェードがないので、ウォータープルーフの日焼け止めは必須です。
View from breakfast buffet
Sunset from balcony
Stayed 2 nights in Aug 2023
Response from The Hotel Management Team on 11 Aug 2023
Dear Mio,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Orizontes Hotel Santorini and are delighted to read that we were able to match your holiday expectations. We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Warm Regards

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from The Hotel Management Team on 8 Aug 2023
Dear Nelson,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Orizontes Hotel Santorini and are delighted to read that we were able to match your holiday expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon.Warm regards

8/10 Good

Amit

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from The Hotel Management Team on 30 Jul 2023
Dear Amit,We greatly appreciate the time you spent to share your recent holiday experience at our Orizontes Hotel Santorini and we thank you for your high score in Expedia community.We are looking forward to welcoming you again in the near future.Warm Regards

10/10 Excellent

Kamola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for family and kids
One of the most cod friendly places with kids pool and plenty of space in general, convenient restaurant locations and overall location on island
Stayed 3 nights in Jul 2023
Response from The Hotel Management Team on 26 Jul 2023
Dear Kamola,Thank you very much for sharing this great review of your recent stay at Orizontes Hotel Santorini.We are thrilled that you have enjoyed your stay and we thank you for your kind words to our dedicated staff who plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Highlighting the perfect location in the island makes us more than proud.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Warm Regards

10/10 Excellent

Kiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay here. We rented an ATV to drive around the island however we did spent every afternoon at the pool (which is amazing by the way). The staff was phenomenal and we couldn’t recommend staying here more!
Response from The Hotel Management Team on 9 Jul 2023
Dear Kiana,Thank you for taking the time to share this glowing review with us here in Expedia as well as choosing our hotel for your recent trip in Santorini.We are more than pleased learning that you had such an amazing experience during your stay in Orizontes Hotel Santorini. Highlighting the beauty of our pool, the staff services and the way that our team members made you feel makes us proud. Rest assured that message will be passed to all of them, will keep them motivated and will give them a boost of positivity for the rest of the season.We do hope to welcome you in the near future and make you feel special once again!Warm Regards

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most people might say that this hotel is a little outdated, but it is exactly what I expected for a Greek Island vacation. Super clean, very comfortable, and an Amazing view!! The entire staff was super friendly and courteous, especially Adriana at the front desk. The pool was very well kept and a huge highlight for our 7 and 5 year old boys.
Stayed 3 nights in Jun 2023
Response from The Hotel Management Team on 7 Jul 2023
Dear Roberts,Firstly we would like to thank you for choosing our Orizontes Hotel Santorini once for your holidays and for sharing this wonderful feedback of your recent stay among us.It is indeed very rewarding to read that you enjoyed your accommodation and the proffessionalism of our staff. Highlighting the cleanliness and the comfortable rooms makes us more than proud.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Warm Regards

10/10 Excellent

Vilesh

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Staff was really nice.
Stayed 3 nights in Jun 2023
Response from The Hotel Management Team on 2 Jul 2023
Dear Vilesh,Thank you very much for sharing your review with us in Expedia community.We are absolutely thrilled to read that we have met your expectations on the highest level for your recent stay.Highlighting our staff service makes us feel delighted and proud. Rest assured that the message will be passed to our team and they will keep being motivated.We do hope to welcome you again in the near future and make your stay unique!Warm Regards,

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were issues at another hotel so we booked this one last minute and we’re so happy we did. The staff are so nice and kind, everyone went above and beyond to help us and ensure we had a good time. Breakfast was great, we had a beautiful view of the island. We couldn’t have asked for a better stay!
Stayed 4 nights in Jun 2023
Response from The Hotel Management Team on 29 Jun 2023
Dear Mrs. Ashley,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Orizontes Hotel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Warm Regards

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. We loved the location. Away from the crowds at Fira and Oia, but with some great restaurants in walking distance, as well as the beautiful view from one of the castles on the island.
Stayed 3 nights in Jun 2023
Response from The Hotel Management Team on 19 Jun 2023
Dear Julie,Thank you for taking the time to write a review for us as well as choosing our hotel regarding your recent visit in Santorini.We are more than delighted that you had such a great time during your stay in Orizontes Hotel Santorini and you enjoyed the proffesionalism of the staff and the unbeatable location of our property. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Warm Regards

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Short walk to Pygros. We had a rental car so was not an issue to enjoy the other more touristy spots on the island. The property itself was very nice and the staff were super friendly and helpful.
Stayed 4 nights in Jun 2023
Response from The Hotel Management Team on 19 Jun 2023
Dear Eric,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Orizontes Hotel Sntorini and are delighted to read that we were able to match your expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Warm Regards

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from The Hotel Management Team on 18 Jun 2023
Dear Guest,Thank you very much for sharing the perfect score of your recent stay at Orizontes Hotel. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful score, it has been a pleasure for us to read and we look forward to serving you again soon.Warm regardsThe Hotel Management Team

10/10 Excellent

J Kolter

Travelled with group
Liked: Staff & service, property conditions & facilities
This hotel and its staff were a key part of our trip to Greece. Sergio, Chris, Ana, Zoe, Georgina and Mike were some of the most genuine people we met on the island and went out of their way to introduce us to Greece. We can’t recommend them enough!
Stayed 4 nights in May 2023
Response from The Hotel Management Team on 26 May 2023
Dear Mr Kolter,Thank you for sharing your feedback as well as choosing Orizontes Hotel regarding your recent trip in Santorini.We are more than thrilled that you had such an amaizing experience in our property. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Warm regards,

8/10 Good

Sudhir Man Singh

Stayed 4 nights in Aug 2022

4/10 Poor

Satish

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Jul 2022

6/10 Okay

Ahmad

Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly unpleasant stay
1. View: the only place you can watch sunset - as they advertise - is in the public pool area, certainly not from the private villa we rented. 2. Amenities: extremely rudimentary. There is no paper product available except toilet paper - no paper towel, no tissue paper or note paper. The wooden stair to the upper floor is narrow and steep and at the top landing, the ceiling is low. It hits the head. There is no shower curtain. The toilet floor is flooded as a result. 3. Staff: the lone female front desk staff "C", and the single male staff "I" were stoic. "I" took the luggage to the villa and handed over the key - with no explanation of the facilities. He tried turning on the pool night but it remained dark throughout our 7-day stay. 4. There is no cook/chef available at breakfast - the only time "the restaurant" served food. The few item of "hot foods" were pre-cooked. The 2 young attendants in the restaurant also served as cleaners and porters. 5. Overcharge: I booked a villa with a private pool, but the receptionist "I" gave us a shared pool. When the neighbours checked out the next day. Both "C" and "I" said that the neighouring unit would be vacant for 3 days. It was. At check-out, I was charged extra Euro 150 per day - total of Euro 450 - without being forewarned and agreed to!
Stayed 7 nights in Sep 2021
Response from Hotel Management on 26 Sept 2021
Dear Mr H, Thank you for taking the time to review your stay with us. We understand your disappointment of not having a private pool, however you had made two different bookings - one with a private pool and one with a shared pool. As explained, since you cancelled the one with the private pool we had a shared pool reserved for you and unfortunately we did not have availability to upgrade you to a room with a private pool. ''I'' and ''C'' both informed you that since you wished to have a private pool they would free the room next door from upcoming reservations in order to make the pool you had private. Both informed you in separate occasions about the charge- to which you agreed. All rooms with a pool (both shared and private) face towards the West, so all have a direct view of the sunset. Additionally, there is a cook available until 4pm. The snack menu is freshly prepared on site- for instance items on the menu such as the club sandwich cannot be premade. Kindly note that the pool lights where fixed on the day you informed us that there was a technical fault. We are sorry for the inconvenience caused as a result of not having a private pool with your partner. We hope to host you again on another occasion.

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful outlet with great staff views and food… bar/restaurant had odd hours. The breakfast buffet was excellent. Had a great time and would stay again!
Stayed 3 nights in Sep 2021
Response from Hotel Management on 21 Sept 2021
Dear Candace, Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us; it was a great pleasure hosting you. We hope to see you again!

6/10 Okay

Marion

Disliked: Cleanliness
Stayed 2 nights in Sep 2021

10/10 Excellent

M. Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not sure we would like this hotel when we realized it was not in Fira, but then we checked out Pyrgos and fell in love with everything. We opted for a room with a private pool even though the pool for all guests is beautiful. We had a great breakfast each day, and the server, who is also the bartender was amazing. She even made the chocolate cake served with breakfast. Yes, chocolate cake. Served for breakfast. We will definitely stay again .
Stayed 2 nights in Aug 2021

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Groom's Mum
Very friendly staff. Dealt with incorrect room allocation promptly.Very efficient at organising taxis. Lovely pool area and restaurant for breakfast. Relaxed and informal
Stayed 4 nights in Aug 2021
Response from Hotel Management on 21 Sept 2021
Dear Mrs Marian, It was a pleasure hosting you during your sons wedding. We hope to see you again on another occasion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at the Orizontes hotel. Their breakfast was the best ever, the employees was so nice and so welcoming, the hotel was closed to places. Overall, was a definitely a good stay. I would totally recommend.
Stayed 7 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked two superior room with sea view. we arrived and they wanted to give of two different rooms. They said that they were given us upgraded rooms. I went to see them and they were not. I asked for the rooms that we booked. the staff told if you don't like them go to another hotel. it was midnight because the Athens airport was closed for many hours. after lot of disscusions they gave us different rooms but still i am sure they were not at the level we booked. Still they printed the receipt with the name of Superior rooms. the next day the staff blamed Expedia for what happened. On top of that the fridge in the room was not working at all. i reported to 2 staff in the front desk which told it will be fixed. they did not. The breakfast was good. I felt that we paid for something that we did not received. I am almost sure that they rented the 2 rooms to other people event hought i called from Athens to confirm our arrival. what made me felt bad was they were trying all the time to convince us that they were given betters rooms. We paid lot of money for two rooms for 2 days and we felt that this hotel took advantage of us.
Stayed 2 nights in Aug 2021
Response from Hotel Management on 21 Sept 2021
Dear Guest, Thank you for your review. You had booked two Superior rooms and you were allocated two Junior Suites. Since one of these two room were not of your liking we kindly asked you for some time to check the allocations for the next days in order to change your room as we were fully booked in the upcoming days. When we showed you a superior room you mentioned that you were happy with this room and decided to stay there for your stay with us.

10/10 Excellent

Jim

Stayed 2 nights in Jul 2021

10/10 Excellent

Agustina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in Pyrgos, Santorini
The hotel is beautiful, and it has a great breakfast (free). We stayed four nights. Christina and Elias had great suggestions for dinner, lunch and places to visit. They were always patient with my questions and were able to help us with airport transfer, and set us up with a rental car. I cannot say enough about the hotel, the location, Pyrgos is beautiful, and the staff. Would love to go back very soon and stay at Orizontes!
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great area in Pyrgos. The staff is incredibly kind and helpful and the hotel offers a great breakfast. The rooms are a little outdated, but still a great value for the price. I highly recommend.
Stayed 5 nights in Jun 2021
Response from Reservations Department on 22 Jun 2021
Thank you so much for your kind words! Looking forward to welcome you in Santorini again!

10/10 Excellent

Yolanda, Kings Lynn, England

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and was very satisfied with every aspect of the hotel. The staff was very friendly, helpful, and knowledgeable regarding places to visit. The hotel is very clean throughout, and my room was spacious with everything that I needed. Breakfast was substantial, suited all tastes, and was delivered to my room daily! It was a very quiet location and is an 8-10 minute walk to Santos Winery; beautiful sunset viewings, a must see/do. The view of the sunset from my room was just as jaw-dropping! I would highly recommend a stay at this hotel and will return before I leave England!!
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Stayed 6 nights in Aug 2020

10/10 Excellent

Adam, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge thank you to everyone at Orizontes Hotel & Villas for a fantastic stay. Even in these crazy times they did everything they could to ensure that we had a great time in Santorini.
Stayed 7 nights in Aug 2020

10/10 Excellent

ARILD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Hotel Management Team on 8 Sept 2023
Dear Arild,We would like to express our gratitude for the perfect rating you made about your recent visit in Santorini. It helps us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to learn that your holiday at Orizontes Hotel Santorini was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Warm Regards

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el personal que trabaja allí, todos fueron muy amables con nosotros y el hotel está muy bonito
Stayed 2 nights in Aug 2023
Response from The Hotel Management Team on 1 Sept 2023
Dear Jairo,We would like to thank you for taking the time to write a review for us here in Expedia community as well as choosing our hotel for your recent trip in Santorini.We are more than thrilled that you had such an amazing time during your stay in Orizontes Hotel Santorini and you enjoyed the way that our staff treated you from the very first moments. Rest assured that your message will be passed to each and every one of our team members and it will be seen as an award for them and their effort as everyone here strives to provide exceptional services to all our beloved guests.We do hope to welcome you again in the near future and make you feel special!Warm Regards

10/10 Excellent

Alvaro

Stayed 3 nights in Jul 2023
Response from The Hotel Management Team on 17 Aug 2023
Dear Alvaro,First and foremost we would like to thank you for the praising high score you shared following your recent visit to our Orizontes Hotel Santorini and are delighted to see that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Warm Regards

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt
Bra hotell med härlig stor djup pool. Bra läge för att gå in till stan.
Stayed 4 nights in Jul 2023
Response from The Hotel Management Team on 29 Jul 2023
Dear Kristin,We greatly appreciate the time you spent to review your recent experience in our Orizontes Hotel Santorini. We always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Once more we thank you for sharing your experience with us and look forward to serving you again soon.Warm Regards

8/10 Good

María Chelu

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Todo muy bien y agradable , el servicio de recepción , los camareros … pero el servicio de limpieza fatal … y el horario de restaurante adaptado a horario Ingles … el spa/ masajes un 10 !!!! Muchas gracias a todos por intentar hacer nuestra estancia lo mejor posible .
Stayed 7 nights in Aug 2022

10/10 Excellent

alejandra

Stayed 2 nights in Jun 2022
Response from Smy Orizontes Team on 4 Jul 2022
Dear Alejandra, Thank you very much for leaving us this fantastic score! It is a pleasure for us to know that Smy Orizontes has met your expectations. We hope to see you again soon! Best regards, Smy Orizontes Team

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Positiv hervorzuheben sind die schöne Aussicht, das Poolumfeld und der Bereich für das Frühstück. Enttäuschend dagegen der Zustand und die Einrichtung des Zimmers. Insbesondere das Bad war klein und in einem desolaten Zustand!
Stayed 4 nights in Sep 2021

4/10 Poor

Stine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ikke pengene værd..
Forfærdelig beskidt! Håndklæder, sengetøj og møbler var plettet og beskidte - selv når vi bad om nye håndklæder fik vi nogle med pletter. Der lå hår og støv mange steder og der lugtede ret meget af kloak på værelset. De daglige rengøringer af værelset var meget halvhjertet og der blev ikke skiftet service eller givet nyt toiletpapir. Morgenmaden var meget standard, ikke noget at råbe hurra for. Personalet var dog meget venlige og behjælpelige. Poolområdet var meget lækkert og godt med plads. Hoteller har overordnet en god placering i en hyggelig lille by.
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
nettes, hilfsbereites Personal, sehr gute Lage, schöne Poolanlage mit viel Platz, geräumiges Zimmer mit Balkon - dem housekeeping fehlte es wohl etwas an Zeit
Stayed 14 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mycket varierad service, personalen i receptionen var mycket hjälpsam och trevlig! Fantastiskt bemötande av dem. Restaurangpersonalen lämnade en del att önska tyvärr. Hotellet har säkert varit superfint och lyxigt, nu rätt slitet. Uppdaterad och bra AC på rummen. Fantastiskt poolområde. Sängarna var mycket hårda (kanske man gillar det?) och den extra bäddsoffa vi bokat gick inte att sova i då madrassen endast var ett par centimeter tjock. Fin utsikt och ett bra läge om man vill utforska hela Santorini. Hyrbil är ett måste.
Stayed 6 nights in Jul 2021

6/10 Okay

Teijo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not very good
Good location. Bathroom very small, TV didnt work, WLAN weak, bed uncomfortable and small, bad breakfast, hotel old fashioned, service itself was good.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ausgezeichnet!
Stayed 6 nights in Jul 2021

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021