Deluxe Suite, Jetted Tub | Terrace/patio
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Reviews of Chroma Suites

3 out of 5
Chroma Suites
Oia, Santorini, Santorini Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 78 reviews" "
Rating 8 - Good. 21 out of 78 reviews" "
Rating 6 - Okay. 1 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Having the porter help with the luggage was the best!
Stayed 2 nights in Oct 2023
Response from the management of Chroma Suites on 9 Oct 2023
Dear Robert, Thank you for your wonderful feedback! We're delighted that our porter's assistance with your luggage made your experience exceptional.Best regards, the management

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
My sister and I enjoyed our stay. The host was very accommodating.they even gave us a complimentary bottle which was a plus. They gave us great recommendations for dinner and breakfast. We were able to enjoy a nearby pool of the property. Everything was organize perfectly. I would recommend to family and friends.
Response from the management of Chroma Suites on 9 Oct 2023
Dear Mary, Thank you for the wonderful feedback! We're really glad you and your sister had an enjoyable stay. We appreciate your recommendation and hope to welcome you and your family or friends again in the future.Best regards, the management of Chroma Suites

10/10 Excellent

Pedro

Stayed 4 nights in Sep 2023
Response from the managment of Chroma Suites on 25 Sept 2023
Dear Pedro, We wish to thank you for your candid feedback. We value your opinion, and we are looking forward to welcoming you back in the future.Best regards, the management

10/10 Excellent

Giuliana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean view, super friendly staff, spacious room, great location at the heart of the main attractions.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Decent room, nice jacuzzi, located next door to the most iconic blue church in Oia. What spectacular view! Very helpful front desk staff and they helped us carrying our luggage in and out.
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from the managment of Chroma Suites on 29 Jun 2023
Dear guest, Thank you for your candid feedback, we are looking forward to welcoming you in the future.Best regards, the hotel management

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location with a caldera view. It’s only 42 steps from the main walkway. The suite has a jetted tub that overlooks the caldera. The blue-topped domes are visible from the terrace. Rooms are spacious and suite had a full kitchen and two bathrooms. Porter service and front desk were excellent. Would recommend this property.
Stayed 3 nights in Jun 2023

10/10 Excellent

yeraldid

Travelled with partner
Liked: Cleanliness
I loved this stay. Great location and great service super super friendly and accommodating.
Stayed 2 nights in May 2023

10/10 Excellent

Tom

Stayed 4 nights in Sep 2022

10/10 Excellent

Leslie

Stayed 1 night in Sep 2022

10/10 Excellent

Lourdes

Stayed 2 nights in Jul 2022

8/10 Good

Tareq, Langley

Travelled with family
Liked: Cleanliness, amenities
We had a great time, but there are rooms for improvement. We booked for three adults. We got a double bed and a 3ft wide and may be 6.5ft sofa bed. My son slept there and he is 21 and 6'1'. It wasn't easy to manage, but we got by.
Stayed 2 nights in Jun 2022

10/10 Excellent

Daniel

Stayed 3 nights in May 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place. The court yard is so cool and the view is so beautiful!
Stayed 3 nights in May 2022

10/10 Excellent

Janna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Katherine and Kostas were amazing. Prior to our arrival she scheduled transfers to and from the hotel, made dinner reservations for a special occasion and gave wonderful recommendations for our stay. The suite was amazing with an outdoor jacuzzi overlooking the sea. I am a travel agent and will be sharing this place with my clients.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Beware of tourists entering private areas
Stay was great but in a very popular area so beware of tourists creeping on your balcony. Multiple times we had tourists actually enter our balcony !
Stayed 2 nights in Oct 2021

2/10 Terrible

Sonya

Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay at Chroma Suites! The property was in a fantastic location with all the wonderful caldera views, the jacuzzi and ocean views. The staff was friendly and helpful and we also enjoyed our free bottle of wine! Highly recommend!
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the views, location and jacuzzi at this property. It was a really stay. The staff was super nice, friendly and helpful.
Stayed 6 nights in Jun 2021

8/10 Good

Leandro

Liked: Room comfort
Amazing time amazing view totally worth!
The room is really amazing, the only thing was the hot tube wich was a bit dirty with some bugs and other things, a simple clean could solve the problem.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views , perfect location and very close to town and sunset
Stayed 3 nights in Aug 2019

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Maria Athanasiou, Reservations department on 2 Sept 2019
Dear Mr. Kyle, On behalf of the entire staff of Chroma Suites we would like to thank you for your kind feedback. With our best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff will park/retrieve your rental car.
The staff is very accommodating. Our hardest hurdle was renting car and finding a spot to park to check in. Parking is difficult as there is not many public spots. The staff will park your car and get it whenever you would like to have it. Totally welcomed and appreciated!
Stayed 1 night in May 2019

10/10 Excellent

Addie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe suite worth every penny, best view in Oia!
We splurged on the deluxe suite as it was our honeymoon, and as fantastic as it looks in the photos, it is so much more! We could have fit a family of 5 in that space! It’s almost a 2-bedroom, with a spare room between the bedroom and the living room with what looks like an L-shaped bed, but it’s more like a sofa. Additionally, there are 2 separate bathrooms! (but sadly the starlights have been removed) Full kitchen with mini fridge, spacious living room, and the perfect bedroom cave for a dark night’s sleep. You can sit outside and people-watch among the beautiful white homes of Oia, or turn take in the Caldera view that constantly took my breath away. I will say though, the hotel is building a new suite to the left of the suite, and this will be obstructing the view of Oia on the left side. Too bad, but there’s still more than enough to see. A few things didn’t work - the satellite was out (but fixed on our last day), and the shower button was sticky, and housekeeping was a bit odd sometimes, but all in all everything was great. The customer service was really amazing, were always prompt to answer the phone and to send someone over to fix any issues, and arranged our transportation to the airport. Overall, massive and beautiful suite, soothing hot tub, stunning view, and fantastic customer service. If I’m back in Oia, I’ll be coming here again!
Stayed 4 nights in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a hot tub
Good place to stay in heart of Oia. Hard to find reception. Few problems with hot tub. Bell boy Kostas was excellent
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Malav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great hotel with a great staff; the view from the patio was amazing
Stayed 2 nights in Aug 2018

10/10 Excellent

Kristabelle

We spent our honeymoon here and it was perfect! The staff were very helpful and accommodating. The location was superb; very central to everything and had a beautiful view!
Stayed 5 nights in Aug 2018

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Oia (pronounced eeah)
Was an amazing oasis to experience...Amazing blue waters with many wonderful restaurants and boutique shops. FYI: the terrain is not even and the amazing beautiful view attracts many for personal photo shoots.
Stayed 2 nights in Jul 2018

2/10 Terrible

Frances, United States

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we made the reservation, the superior suite said that we had a jacuzzi included, that was part of the reason we booked Chroma Suites. When we arrived, they told us that we did not have a jacuzzi. The receptionist told us that she would call us later that day to let us know for another room and she never called. The room had a constant of sewer odor and the WiFi was terrible, it did not work. I will never go back and would not recommend.
Stayed 4 nights in Jul 2018

8/10 Good

Wei Lan

Liked: Staff & service, room comfort
Not recommended
I might say the room is spacious, but it’s the only good thing i could tell. The room includes a jacuzzi, however the water is quite dirty, dead bodies of flies and mosquitos could be easily seen. And i don’t think it has a cleaning system to the water. We didn’t use it at all. And it could be noisy in the morning, when tourists come to the photo spot just right outside the room.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family vacation.
Service is the best thing about this hotel. They make sure everything is right from start to finish. They even arranged transfers with ease (for a charge) which was great! There is some construction going on but wasn't very bothersome. Overall fantastic hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private balcony spa with caldera view
The deluxe apartment has relatively newly renovated bathrooms whereas the kitchen is a little older (we didn't cook). Spa had a fantastic view of the caldera as did the separate sunbathing balcony. This was a second visit to Santorini and we stayed and visited only Oia this time. Ten minutes walk to the castle and various sunset vantage points. Lots of nice restaurants within 5 minutes walk. Taxi from airport was about 35€ (April 2018) which was cheaper than the shuttle for 2 people (40€) back to the airport. Note, there's no tax free counter at Santorini airport.
Stayed 2 nights in Apr 2018

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful spot
Unbelievable views! Staff took care of everything we needed!
Response from The hotel managment on 17 Apr 2018
Dear Taylor, We would like to thank you for your kind and positive feedback. We are looking forward to welcoming you at Chroma Suites in the future. Kind regards,

8/10 Good

yee ming

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bottle water was not top up.
Stayed 3 nights in Oct 2017

10/10 Excellent

Albert, San diego California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
There was renovation but we were made aware before we went on our trip. The place is nice. The only thing is we wish there will be more privacy from The room next to us. Also we wish that the hotel Make it clear or place a sign that the Jacuzzi we had in our room that was outdoor was only for the renters of that unit. One night we came back to our room and there was a couple sitting in our lounge chairs and ised our jacuzzi which was really bad. We had to ask them to leave, and told them that the area belongs to us. it kind of killed the moment because we were tired all daythen come back to that. Otherwise the room is nice and location is at the center.
Stayed 2 nights in Sep 2017

8/10 Good

Sidra, Washington, D.C.

Liked: Cleanliness, staff & service, room comfort
Great Location
Chroma suites is located in a great area. It is close to the main area but also has some privacy. The view from the hotel is amazing. Many people come to the area to take pictures, but don't come into the hotel because of the gate. It is located next to one blue dome and has a view of another two. We stayed in the Junior Suite and when we booked it seemed like this room had the most privacy, however the Deluxe suite has the most privacy and best view. The junior suite is located where the path is to the other two rooms (below) and the hotel beneath them due to construction blocking the other path. The wifi did not work inside the room due to one of the routers being down so we had to go down the stairs to use the wifi from the other rooms. Also, because of the location the hot tub had a lot of debris (bugs) even shortly after cleaning. We were offered a nice room in the Armeni Village hotel where check in is, however we declined because of the location and view of Chroma Suites. If we come back we would book the Deluxe Suite.

10/10 Excellent

Margo J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Views of Cliffs and Islands in Sea
The staff was great. A man carried our luggage down the stairs when we arrived and back up when we departed. They spoke English. We enjoyed one fabulous breakfast spread brought to our room ( You order off menu, and are charged). A fabulous place to stay. We took a public bus to the larger city of Fira to explore and to eat dinner one night. That was fun. Oia is a smallish village, but it is beautiful. Our room was down a flight of stairs from the great village shops, so it was quiet.

10/10 Excellent

cara, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Everything about this hotel is great. The location the staff and most importantly the view. Highly recommend!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Chi

Liked: Cleanliness, staff & service
Chroma suite
Had power cut most of the day and had problem with the jacuzzi. No microwave in the room which was a big disappointment. No clothes drying line to dry our clothes with. Pillows were uncomfortable. Jacuzzi had a scum line which made it look dirty, the place just need a bit more updating! The staffs were very nice and attentive. I've been to Santorini before and this villa wasn't up to my expectation, paid a lot of money and was quite disappointed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional view on a beautiful island
The junior suite was ideal for a couple. The jacuzzi was a treat, beautiful at night as the inside had little lights that changed colour so you could sip a glass of wine whilst staring at the stars honestly what could be better. The jacuzzi was also covered which was great for the day and when we sat back it was a little private space of our own. We didn't mind the stream of people walking on the path to the left as they all wanted a photograph of the beautiful surroundings. We saw lots of couples having their wedding photographs taken just outside but if you want complete solitude this wouldn't suit as the wall to the left is quite low. The apartments are all close together on the island so someone at sometime will be overlooking you. Our apartment thoroughly every day and the office provided us with a phone in case we had any issues. We had help to and from the suite with our bags and were greeted by all staff with a friendly smile and chat. The suite has a fridge and you can organise snacks however if you plan to prepare meals I think that would be harder to do. The shower was brilliant, easy to use with hot water and lovely robes to change into.

10/10 Excellent

Dan, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!
The excellent hotel in Oia town!! Amazing private therm Pool outside the room, and the temperature of the water is perfect! strongly recommend!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not What We Expected
This is not a hotel. It is a series of individual rooms owned and rented under this name. Our room was in a great location with a beautiful view that was almost completely obscured by the umbrella on the deck of the unit in front of us. The bathroom was very nice but it was lit by one small spotlight bulb aimed at the sink. The shower area was completely dark so we ended up moving a nightstand lamp in the bathroom so we could take a shower. There was a small kitchen with a sink and minifridge but no running hot water. We shared a deck area with another room (with a partial half wall separating the area into two). That would have been fine but whenever they used their hot tub the water overflowed onto the deck and ran downhill over to our side and then pooled in front of our door. The bed was firm and comfortable but we got only 2 very thin pillows. The whole place smelled musty and came with its own room dehumidifier which we had to run constantly (and empty twice a day) to keep the humidity in check and reduce (but not eliminate) the smell. The bathroom drain was clogged so bad the shower wouldn't drain and the sink drained inside the cabinet and just ran on the floor. The only thing that was unequivocally good was the wifi, which was reliable and surprisingly fast. Many of the problems were addressed promptly when we reported them, and the guy who was the fixer (Soreen) was really nice. But still, at this price, these kinds of things just should not happen. Not recommended.

10/10 Excellent

Ken, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable
An overview of Aegean Sea at the private pool is absolutely pleasant. Nothing could be negative. Just 1 minute walk to the main street where you could find restaurants, shops and attractions. Remember to contact manager in advance to arrange where to pick up and to clarify where to check in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view
very satisfied with everything!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good for money.good location and view. there was some humidity in the room but it was not a huge problem.

10/10 Excellent

eilene, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
Very nice and cute superior suite with amazing view from the private balcony. I loved and enjoyed it so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in center of beautiful Oia
Really loved our hotel in Santorini in the center of Oia. Nice and big rooms, great view on the balcony, and hotel staff has been really helpful during our stay and helped us solved all our problems and inquiries. Only thing some people may not like is, you may need to walk up a lot of stairs to get up to the main street everyday :) But highly recommended!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view! Loved the place!
It was the best! Loved the pool, the bathrooms were so amazing.