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Reviews of Castro Hotel

3 out of 5
Castro Hotel
Achilleos, Kamari, Santorini, Santorini Island

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 168 reviews" "
Rating 8 - Good. 65 out of 168 reviews" "
Rating 6 - Okay. 19 out of 168 reviews" "
Rating 4 - Poor. 9 out of 168 reviews" "
Rating 2 - Terrible. 9 out of 168 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family run hotel very friendly, ten min walk to Kamari beach and Kamari town. Great pool. Lovely spacious rooms with private balconies, beautiful gardens with a variety of flora. Would definitely come again
Stayed 7 nights in Sep 2023

2/10 Terrible

christopher, novi

Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a hotel with ocean view. The family which stays there runs the place. Reception is not open you are lead through kitchen by the family dressed in pajamas and no shoes. They are unprofessional and extremely rude. They ended up shouting at my wife and kids to a point where did not feel safe and ended up leaving the property a few hours after checking in.

10/10 Excellent

Faran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so nice and helpful thank u

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay
A nice and clean hotel in short walking distance to the shops and beach. A great pool area too.
Stayed 4 nights in Jul 2023

8/10 Good

Dorota

Liked: Cleanliness
Stayed 5 nights in Jul 2023

8/10 Good

Sumer, Isleworth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hard beds and hot water and that could scold you, room cleaning not until late in the afternoon! Breakfasts are wholesome and plentiful, Zoi and family were accommodating and helpful but could have provided a guide to the hotel and services in every room. i would return as the location is just within the 10000 steps per day of the beach and the promenade.
Stayed 7 nights in Jun 2023

10/10 Excellent

Amarjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to beach, and staff is great. Breakfast was amazing too
Stayed 1 night in May 2023

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean the personal is lovely. The only thing I did not like was the food at Breakthrogh was tasty but little. We had to wait for them to bring more. Was not embarrassing. We had to leave a couple of days to get breakfast outside as there was none left. It would be great if they get my feedback. Otherwise all god with cleaning and changing towels. Every day there was cleaning.
Stayed 7 nights in Oct 2022

10/10 Excellent

tony

Stayed 2 nights in Sep 2022

6/10 Okay

Lovisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2022

2/10 Terrible

Xhoana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very bad customer service, worst towels in the world and do not get quads, atvs and scooters from this place. They will send you to the worst people in the island. They are racist and rude.
Stayed 1 night in Aug 2022

4/10 Poor

Iliuta daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
I do not really recommend. Fair accommodation
Staff not friendly, room very old /cheap / not like in pictures / extra charge on arrival/ for few extra hours for room as the flight were late night been asked more than we paid for whole night/location good/ pool ok/ breakfast ok.
Stayed 2 nights in Jul 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

2/10 Terrible

Fares

Disliked: Staff & service
The property did not respected my booking and didn’t provided me with any room, even though my booking was confirmed by mail. The property claimed it was an expedia problem and instead of helping with a solution, they put me to contact Expedia. Expedia was NOT helpful. Took 7hrs and about 10 calls so they could talk about relocating me and still they never relocated me. I had to look for a new accomodation on my own late at night. Castro hotel had a terrible costumer service, just as comparable to the Expedia one who was also inhumane. I am still waiting for the relocation..
Stayed 2 nights in Jul 2022

4/10 Poor

Elena Loredana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel; clean, quiet and the staff were very friendly/accommodating. Would stay again.
Stayed 1 night in Jul 2022

8/10 Good

Katherine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was an amazing place and staff was very friendly and welcoming. Only reason for less than the full was we arrived very early and had to wait to check in..
Stayed 1 night in Jun 2022

2/10 Terrible

Abdulaziz, Ellensburg

Disliked: Staff & service
Stayed 3 nights in Jun 2022

4/10 Poor

Victoria

Stayed 1 night in Jun 2022

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grate
great
Stayed 3 nights in Jul 2021

8/10 Good

Ashrakuz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
Hotel was ok good location rooms nice and clean but the service is not to the point.Customer service is very poor they are not helpful, they looked so rundown and tired, no smiles, not bothered about their guests. I felt very unwelcome.
Stayed 5 nights in Aug 2021

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very helpful staff, average breakfast
Stayed 2 nights in Jul 2021

6/10 Okay

haim

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice place but awful service
The location is great, the pool is big and clean, we sleep at the new area which is beautiful, the rooms are large and comfort. BUT the service was a DISASTER! The staff control the water temperature in the rooms (every time you want to take a shower you need to ask for hot water). the breakfast is lame and minimalist (if the tomatoes are over you need to ask for refill). We were 3 couples, we order the rooms together and we were separated by the manager at check in. The manager name is ZOEY.
Stayed 6 nights in Oct 2019

10/10 Excellent

Consandra

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and spacious. Breakfast was delicious. The staff was very polite and accomadating.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the property was beautiful and we loved the balcony. breakfast was great and the pool was beautiful and clean.
Stayed 1 night in Aug 2019

6/10 Okay

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Good Breakfast Helpful Staff Good Location Great Pool
Stayed 4 nights in Aug 2019

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel, Rude management
Great rooms and poolside area. However a very cold welcome from staff with a rude and abrupt attitude.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 days before our check in we received email that due to technical difficulties we can not come. We were left with no hotel and end up paying a lot to other hitel since it was last minute. Week after we still did not get a refund or any reply in when they will process the refund.
Stayed 1 night in Jul 2019

10/10 Excellent

PlamenDimitrov

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was friendly. Located 5 min from the beach and the front line strip is very convenient. We were getting daily service - fixing room, clean sheets and towels. Included breakfast was a plus as well.
Stayed 4 nights in Jul 2019

8/10 Good

Karen

Stayed 3 nights in Jun 2019

10/10 Excellent

Mahtabuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

IanD, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel of reasonable standard
This hotel seems quite new and thus is of a reasonable standard. It is a 10 minute walk to the town and beach but this was not an issue for us. The pool area is nice (but the water is cold!) and most people seemed to go off for the day so we had a couple of quite days around the pool.
Stayed 7 nights in Sep 2018

10/10 Excellent

Tiana, Kailua-Kona, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. It’s family owned and it’s very apparent that they take pride in it. We got to the hotel really late and were met at the driveway. We were upgraded from our Double Room to a Suite for free. Breakfast was free and was excellent. The suite was beautiful and very clean. I wish we had more than one night there at that location.
Stayed 1 night in Sep 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Trecie, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a very helpful staff. Willing to share information about restaurants and transportation nearby. Kamari beach was just a 10 minute walk away. Public bus stop was a 5 minute walk away. The family/owners were willing to go above and beyond when needed. Great stay at Castro with a good breakfast even though the bed was a bit too firm.
Stayed 3 nights in Jun 2018

8/10 Good

Eve, Croydon

Liked: Property conditions & facilities
Disliked: Room comfort
Good hotel, close to beach
We recently stayed for 11 days at Castro Hotel. Plus points include excellent location 5-10 mins from the beach and restaurants; excellent pool and loungers (although there wasn’t always some at the bar so at times we had to wait for staff members to pass by so we could flag them down) We had an excellent sea view and balcony area. Negative points include the room was slightly on the small side, the bed & pillows weren’t particularly comfortable and the bathroom was in need of updating. We were disappointed with breakfast and struggled as we felt there wasn’t a lot of choice - there weren’t any pastries, croissants etc, only toast jams etc, hams cheeses and tinned fruit. Overall is value for money and we still had a wonderful time
Stayed 11 nights in Jun 2018

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends Vacation
Our stay was wonderful! The staff was friendly and helpful and the hotel had a lovely set up and pool with only a few minute walk to grocery stores, the downtown area of Kamari, and the beach! The value for what we got was incredibly and I would definitely recommend.

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice area, but dust everywhere.
The area is beautiful, but the room we got was in the basement and when we opened the window the cars driving by created a lot of dust. Make sure that your room is at a higher level. The breakfast was good.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, nice balcony sunrise view, good breakfast with a wide variety of choices, nice pool., garden like setting. No elevator, efficient but slightly cold reception. It is located away from the beach and town but could be a manageable walk if you are energetic. We had a rent car and so it was not a problem. This is a nice beach town with lots of restaurants and shops on the boardwalk adjacent to the beach. We were happy with our location choice because other villages were very congested and loud due to the large number of tourist roaring around on four wheelers.
Stayed 2 nights in Aug 2017

8/10 Good

anna, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamari hotel
The hotel is dated but very clean and the owners very nice. It is walking distance to the beach, the town and the bus stop. The pool area is nice. The breakfast is simple cold cuts, hard boiled eggs, yogurt, toasts, juice and coffee. Affordable and ok for short stays.

10/10 Excellent

Mark, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well run family hotel.
Very well run family hotel. Immaculately clean with a lovely pool area. Very friendly & accommodating staff. Just a short walk to the beach and the strip with lots of excellent restaurants and shops. Excellent wi-fi was a real boon - we could even watch Netflix on the tv in our room. Would be nice to have a little more cutlery in the room & the shower (which had amazing water-pressure) to not be hand held but these are minor quibbles. The rooms are very spacious & clean with excellent air-con - fresh towels etc daily & it was very quiet & peaceful - ideal for a stress-free sun break. All in all this is a great value-for-money venue & I highly recommend it.

8/10 Good

Emily, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel with very helpful staff
Very nice and clean, family run hotel. Zoe was great and very helpful. The hotel is less than 10 minutes to the beach and away from the main drag so very peaceful. Beautiful view from balcony of the sea. Only downside was the small pillows and rough towels but all bearable

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money!
It's a family run hotel and you feel like home. We really enjoyed our stay!

6/10 Okay

Mitch

Liked: Cleanliness, property conditions & facilities, room comfort
Had a nice stay in a nice location with helpful staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family operated B&B
Nice hotel, 12 minutes walk to the beach, 5 minutes to the bus stop. Very friendly and accommodating staff.