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Reviews of Astro Palace Hotel & Spa

5 out of 5
Astro Palace Hotel & Spa
Eikostis Pemptis Martiou, Fira, Santorini, Santorini Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 472 out of 684 reviews" "
Rating 8 - Good. 153 out of 684 reviews" "
Rating 6 - Okay. 38 out of 684 reviews" "
Rating 4 - Poor. 16 out of 684 reviews" "
Rating 2 - Terrible. 5 out of 684 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. The food was excellent the location was perfect walkable distance staff was so amazing. I am booking this trip again for June and most definitely staying at this hotel. Thank you to the staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Himanshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing, staff very friendly and area is well designed. Food and amenities were great so definitely a great experience. The only thing that i didnt like was the location. It is at the entrance to Fira, not in the caldera so a 10 min uphill walk is required to get to the main town. We had a rental car so getting around was easier.
Stayed 5 nights in Mar 2024

8/10 Good

Malek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of close to everything
Stayed 1 night in Oct 2023

10/10 Excellent

Marcie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place! Convenient yet could literally stay there and not leave the property. Staff and property are fabulous.
Stayed 2 nights in Oct 2023

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin D

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience, staff was great very attentive and took care of our every need and request S/O to Dimitris for make our visit pleasant. The food was mind blowing the view and scenery was just beautiful.
Stayed 4 nights in Sep 2023

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all of the staff were amazing! especially Demetrius and Andreas
Stayed 6 nights in Oct 2023

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Simone

Travelled with partner
Liked: Amenities, property conditions & facilities
Absolutely stunning hotel, within walking distance to the city centre. The staff really go above and beyond and make the trip even more worthwhile. Thank you, I would definitely recommend to anyone wanting to explore the island from a convenient location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Leart, Menomonee Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall!
Stayed 4 nights in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel and staff
The staff were all exceptionally helpful and friendly. The rooms clean and have everything you need. Great pool area with comfortable beds and towels. Short walk to main area of Thira albeit uphill. But santorini is hilly so that is the same everywhere. Would recommend. Thank you.
Pool area
Pool area
Private pool with room
Stayed 2 nights in Sep 2023

8/10 Good

Ioanna, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Ditto the service. The room was huge and I was upgrated to one with a hot tub which was wonderful. The location is great (9' walk from Fira) if you want a car and to avoid thr crowds. It's just the spectacular views thst you wiil be missing and the thoughtful design or sophisticated luxury you get in otherr 5 star hotels. But this is Santorini, and compared to similar properties at prime locations, overlooking the caldera this is still good value for money. Also, a big shout out to Anna Maria for an great massage!
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is amazing
The most amazing experience out of three hotels we stayed in Santorini. I will absolutely return.
Stayed 1 night in Sep 2023

8/10 Good

RAMIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are excellent. The breakfast is very good. The room decorations are too simple.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ismail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very clean property. The staff was friendly and very helpful and responsive. The pool was very nice.
Stayed 2 nights in Sep 2023

8/10 Good

Leili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The fee was quite reasonable comparing other hotels in that area.
Stayed 2 nights in Aug 2023

10/10 Excellent

marko

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff! Best hotel ! 8 minutes easy walk distance to the center. Hotel very clean with the most helpful and nicest staff ever !!! Food was delicious, rooms were brand new and very clean and specious!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 7 nights in Aug 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful place. Serene , calm atmosphere about the place. Food is super nice, staff are wonderful and service is great. Wonderful holiday
Stayed 3 nights in Jul 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Santorini
Absolutely fantastic hotel. Serene and calm atmosphere. Total relaxation. Gréât facilities, incl spa and amazing food . Very close to Fira (main town). Definitively recommend
Stayed 4 nights in Jul 2023

10/10 Excellent

CARMEN

Stayed 3 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
The staff was incredibly friendly and always looking to help.
Stayed 2 nights in Jun 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was, by every stretch of the imagination, a 5-star hotel. From the moment we checked in until check-out, we were treated with a genuine warmest, sincerity, and a smile to boot. Every staff member was friendly, customer focused, and fulfilled any and all our requests. The location is 10 minutes from the center of the town of Fira. The grounds of the hotel are well taken care of. Breakfast was the best we had during our travel to Greece. We'd stay there again if we went back to Santorini.
Stayed 3 nights in Jun 2023

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful resort and the staff are second to none. A great base to explore Santorini.
Stayed 5 nights in May 2023

10/10 Excellent

Nuno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in May 2023

10/10 Excellent

naeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice polite and helpful the location 5minute walk to Fira centre all plus points
Stayed 4 nights in Apr 2023

10/10 Excellent

Yan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of mosquitoes, hope the hotel can do something to improve that.
Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, Superb Staff
Excellent stay at the Astro Palace, close enough to the action, but just far away enough to be quiet and away from the masses. Staff are so friendly and professional I will return just because of how welcome we felt.
Stayed 4 nights in Apr 2023

10/10 Excellent

Amy

Stayed 3 nights in Apr 2023

10/10 Excellent

Shaquira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Calcino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the reception (Dorothy) to the support staff - Costas and Abdul were very courteous and helpful. The bar tender needs to be a bit more approachable and friendly.
Stayed 3 nights in Sep 2022

10/10 Excellent

Barrington, Croydon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first interaction with Astro Palace to set up a birthday surprise for my wife. Hope greeted us at reception and discreetly didn’t wish my wife happy birthday until after she entered our suite door and saw her surprise: a large heart of rose petals on the bed and around the floor, a bouquet of flowers, birthday cake and wine. It was a lovely moment, which Hope left us to enjoy by ourselves, and a perfect start to our honeymoon and first holiday in 3 years! After the birthday surprise, as it was already late when we arrived, we quickly got ready for dinner at the hotel restaurant and met Kostas for the first time! Kostas is a lovely soul, a great source of information and was ever-present during our stay. The food and cocktails were excellent, so we returned for cocktails most evenings and had breakfast everyday, including the lovely omelettes ordered by Kostas. We booked massages with the delightful Kiki, part of the Astro Palace Spa Team, and experienced the best massages we’ve had to date by Anna and Mike. I used to have monthly sports massages and we’re both qualified masseuses (as a hobby), so we know what good feels and sounds like. Hope was amazing and we always looked forward to speaking to her and Dorothy on reception. All the staff at Astro Palace were exceptional, personable and genuinely invested in ensuring their guests had the best stay in Santorini, by providing guidance on where to visit, eat and drink and then seeking feedback when we returned.
Stayed 5 nights in Sep 2022

10/10 Excellent

Thomas Bruce John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and friendly atmosphere
Stayed 5 nights in Sep 2022

2/10 Terrible

Samantha, Union City

Travelled with group
Disliked: Cleanliness, amenities
Very run down and deceived by the pictures
Stayed 4 nights in Aug 2022

10/10 Excellent

MEENA

Travelled with family
Liked: Cleanliness, staff & service
Amazing place and the staff are so helpful and lovely Great location Would love to go back again
Stayed 5 nights in Jul 2022

10/10 Excellent

ANTONIO

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jul 2022

10/10 Excellent

ALEXANDRE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very comfortable rooms. The service is the best ever. Great people make you feel welcome and they are always very competent. Location could be better. 10 minute walk to Fira is ugly and in the middle if buses and traffic.
Stayed 4 nights in Jul 2022

10/10 Excellent

terry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 4 nights in Jun 2022

10/10 Excellent

Calvin

Stayed 4 nights in Jun 2022

10/10 Excellent

Layton, Miramar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and I enjoyed my stay.
Stayed 3 nights in Jun 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

4/10 Poor

Sarah

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Shubham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good!
Very nice facilities. The staff is excellent and takes really good care of you. The private pool was big enough for our 6 year old and the common pool was also decent size (which are a luxury in Santorini). The view from one side of the hotel was good but the views from Santorini are overall so good that we did not mind having a caldera view room. For families I think this is a really good hotel.
Stayed 7 nights in May 2022

10/10 Excellent

DIDIER

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This trip was made even more memorable by the kindness and the great attitude of the stuff. They went behind their duty to please. The room were clean. Amazing stuff members. they make you feel at ease and at home.
Stayed 7 nights in May 2022

6/10 Okay

Stennis

Liked: Cleanliness, staff & service, property conditions & facilities
3.5 stars
The staff is 5 star but location is terrible. The walk to Fira is long and very dangerious and severely uphill. This is a 3.5 star property don't be fooled by hotel description and pictures. Would not stay again.
Stayed 5 nights in May 2022

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
It was dirty and old Verdi the pictures were all new, way over charged. I left and went to another place
Stayed 1 night in May 2022

10/10 Excellent

Tanya

Stayed 1 night in May 2022

10/10 Excellent

Emie Rita Lorenzo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a great 8 day stay in this hotel. Their staff were the most hospitable staff we have ever encountered at a hotel. They were always friendly and asked how our stay was going every time we walked in the door. Hope, Marylena & Efi at the reception were all smiles and always there to assist us. They also were able to recommend places to get any type of meal that we needed as well. Ahmed, Kosta & Sultana were extra attentive to our needs every morning when we have our breakfast. Loved the egg omelletes and pastries. Maria, Stella & Anna at the Spa were amazing. We had the traditional candle couples massage, it was so relaxing. The hotel is so beautiful, the rooms are spacious, and immaculately clean. We had our own hot tub inside our room for which we used at least 3 times to relax after too much walking. The location is great, only a few minutes walk to the center of the city. It is also about 12 minutes drive from the airport.
Stayed 7 nights in Apr 2022

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kostos was fabulous and really made our stay fantastic … he was one of the best food and beverage manager I’ve ever dealt with . It was a great stay!
Stayed 3 nights in May 2022

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly clean Hotel
We stayed in a lovely room with a pool and sea view. Quiet location 5 min walk from Fira. Staff were incredibly helpful, friendly and professional. Special thank you to Kostas and Dorothy.
Stayed 2 nights in May 2022