The views were stunning (which any other hotel has it). The staff was very nice. I booked 5 days for room 107 knowing that they have a hot tub on the terrace. I was disappointed because the hot tub was filthy, not cleaned, and obviously I did not use it.
This facility needs a lot of improvement. I mean for a 5 stars hotel, charging 200 and some euro a night, they need a lot of work to do. My suite (room 107) smelled heavily bleach and chemicals- maybe after 2-3 days the smell went away. It was so much humidity that moisture was running down the walls- I asked for a dehumidifier and I got one.
The draining from the shower is very slowly, the hot water is gone after 3 minutes, the WiFi is so poor (don’t tell me you cannot afford a router here and there since you ask me for 220 euros a night). What else? The TV doesn’t t work, the breakfast was not impressive (cheap).
Overall, I made a poor choice with this hotel because I didn’t bother to read the reviews. Ahhh, by the way the pictures advertised on Expedia are far from reality. The 5 star hotel in actuality is 2.7 star hotel. I was disappointed because the reason I spent around $3,000 was to be at this hotel, look at the views and sit in the hot tub. It didn’t happen because the hot tub was dirty and not attractive. I looked around at some other rooms and other hot tubs in this hotel- they were outdated and filthy. Sad.
I could have gone to any other place in this world. It was a waste of my money. Too expensive