Ratings based on 166 verified reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 02-Aug-2019
1 out of 5
by a verified traveller

Posted 29-Jul-2019
The photos on the website are not indicative of the room we were expecting. The room we were given was small, dark with very small windows very high up. The air conditioning did not work at all through the night so the room was very hot and stifling. The bathroom was dark and looked like a cave. And we were told this was a superior room! If you only need a bare essentials hotel then this hotel would serve the purpose. But there were no amenities. We only stayed one night and left early the next morning.
5 out of 5
by a verified traveller from Hamilton ON, CA

Posted 06-Jul-2019
Excellent stay at hotel. Clean, Friendly and right in the heart of Fira.
5 out of 5
by a verified traveller from Boston

Posted 21-Jun-2019
Location was as good as it gets. Walkable distance to all shops and restaurants. Very central. Rooms were clean. Lola was very helpful whenever needed. Check in was smooth. We rented a car for 1 day so Free parking was also nearby. Free breakfast included as well.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 25-May-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 24-May-2019
5 out of 5
by a verified traveller from Houston, TX

Posted 20-May-2019
This is really in a center of Fira. We really enjoyed it here. Clean and comfortable. Walking distance to bus stop, lot's of food choices near by. They arranged our transportation from and to airport, I recommend that. Over all good and happy stay.
4 out of 5
by a verified traveller

Posted 25-Apr-2019
In the town centre-facilities near by hotel..only thing is no parking in hotel
5 out of 5
by a verified traveller

Posted 24-Apr-2019
Got upgraded to the suite room by a friendly reception staff
5 out of 5
by a verified traveller from Oxford, ms

Great place wonderful service !

Posted 18-Mar-2019 on Hotels
We had a wonderful time ! Our original room got upgraded ( thank you for that 😊) which was clean and comfortable. The desk clerks ( all 4 j were very kind and extremely helpful to plan , organize and enjoy our stay and programs. DO NOT go to eat to the restaurant next to el Graco! Big big mistake ! Listen to your sweet clerks ! The breakfast was good. One advice about the public transportation: the hotel offers pick up from the airport for $25.00- one can rent a small ( and efficient car for $50.00/day ) .... do the math - discloses we went before the season ....not much tragic , easy ( and free) parking We loved it and highly recommend this hotel !,,