Av Anacaona 101, Esquina Cibao Oeste, Sector los Cacicazgos, Santo Domingo, Distrito Nacional
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 802 out of 1781 reviews" "
10 - Excellent
802
Rating 8 - Good. 369 out of 1781 reviews" "
8 - Good
369
Rating 6 - Okay. 256 out of 1781 reviews" "
6 - Okay
256
Rating 4 - Poor. 147 out of 1781 reviews" "
4 - Poor
147
Rating 2 - Terrible. 207 out of 1781 reviews" "
2 - Terrible
207
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
HECTOR
Travelled with family
27 Mar 2024
Liked: Cleanliness, staff & service
.
HECTOR
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Director on 28 Mar 2024
Estimado Sr. Hector, Muchas gracias por compartirnos una extraordinaria evaluación. Estamos comprometido en ofrecer experiencia única y memorables para todos nuestros huéspedes es por ello que nos complace saber que lo hemos logrado con ustedes.Un saludo,
6/10 Okay
Sean
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Dominican Fiesta hotel is supposed to be a nice hotel but too little is invested in remodeling. The upkeep of the rooms for example, the executive suites have a very old and pungent, mold and mildew smell..remodeling of the rooms is much needed
Sean
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Director on 26 Mar 2024
Dear Mr. Sean, Thank you very much for sharing your vacation experience with us. We are grateful to you for mentioning some areas for improvement. Best Regards,
Response from Leandro Tajes - General Director on 26 Mar 2024
Dear Mr. Anthony, Thank you very much for sharing an outstanding review. We are committed to offer unique and memorable experiences for all our guests and we are pleased to know that we have achieved this with you.Best Regards,
Response from Leandro Tajes - General Director on 25 Mar 2024
Dear Mrs. Neftali, Thank you very much for sharing your vacation experience with us. We are grateful to receive an extraordinary valuation of our services and attentions.Best Regards,
Your staff was amazing. Good service. Everyone was sooo polite and courteous
Pedro
Stayed 4 nights in Mar 2024
Response from Leandro Tajes - General Director on 25 Mar 2024
Dear Mr. Pedro, Thank you very much for choosing the Dominican Fiesta for your recent vacation.It is fortunate to know from your review that our services were up to your expectations.Best Regards,
Response from Leandro Tajes - General Director on 26 Mar 2024
Dear Mr. Henry, Thank you very much for sharing your vacation experience with us. We are grateful to receive an extraordinary valuation of our services and attentions.Best Regards,
Response from Leandro Tajes - General Director on 19 Mar 2024
Dear Mrs. Marylaine, On behalf of our general management we would like to thank you for sharing your recent experience. We take into consideration the opinions of our guests, because they help us to improve our services, that is why we thank you for your rating.Best Regards,
Response from Leandro Tajes - General Director on 20 Mar 2024
Estimada Sra. Marycelly, Le agradecemos el haber valorado nuestros servicios en esta plataforma. Un saludo,
8/10 Good
Angel, Arroyo
Travelled with family
18 Mar 2024
Liked: Cleanliness, staff & service
Real nice place.
Angel
Stayed 5 nights in Mar 2024
Response from Leandro Tajes - General Director on 22 Mar 2024
Estimado Sr. Angel, Muchas gracias por haber elegido el Dominican Fiesta para sus recientes vacaciones.Es una fortuna el conocer por su valoración que nuestros servicios lograron estar a la altura de sus expectativas.Un saludo,
Response from Leandro Tajes - General Director on 19 Mar 2024
Dear Mr. Oscar, Thank you very much for sharing your vacation experience with us through this platform.We are glad you enjoyed our services and facilities. Best Regards.
Everything was Excellent the front desk the young guy his name Jameson he was so nice and helpful the food it was so good my family and I enjoyed the pool and the drinks the room services it was 10/10 thank you
María
Stayed 5 nights in Mar 2024
Response from Leandro Tajes - General Director on 19 Mar 2024
Dear Mrs, Thank you very much for sharing your vacation experience with us through this platform.We are glad you enjoyed our services and facilities. Best Regards.
The carpet at the room we stay needs to be change other than that an exelent hotel
Katherine
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Manager on 12 Mar 2024
Dear Mrs. Katherine,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
6/10 Okay
NELSON HUMBERTO
Business traveller
9 Mar 2024
Liked: Cleanliness, staff & service
Did not change the towels everyday, last 2 days no complementary coffe and last day no complementary water bottle in the room
NELSON HUMBERTO
Stayed 6 nights in Mar 2024
Response from Leandro Tajes - Director General on 11 Mar 2024
Dear Mr. NELSON HUMBERTO ,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regards
8/10 Good
Nehemias
9 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
Nehemias
Stayed 1 night in Mar 2024
Response from Leandro Tajes - Director General on 11 Mar 2024
Estimado Sr. Nehemias,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales,
Response from Leandro Tajes - General Manager on 9 Mar 2024
Dear Mr. James,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
It was not even a nice clean hotel for them to be charging for so much… the only nice part was the pool. Carpets looked like they were not cleaned at all.
Maritza
Stayed 4 nights in Mar 2024
Response from Leandro Tajes - General Manager on 9 Mar 2024
Dear Mrs. Maritza,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We are sorry for the inconvenience those are not the standard of our service.We appreciate your comments because help us to improve and prepare improvement plans focused on our guests.Best regards
Response from Leandro Tajes - General Manager on 7 Mar 2024
Dear Mr. Dinesh,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality. kind regards
Response from Leandro Tajes - Director General on 6 Mar 2024
Estimada Sra, Disneyris,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales
4/10 Poor
Jonas
5 Mar 2024
Jonas
Stayed 1 night in Mar 2024
Response from Leandro Tajes - General Director on 25 Mar 2024
Estimado Sr. Jonas, Gracias por compartirnos su experiencia en el hotel Dominican Fiesta para contribuir a la mejora continua de nuestro servicio. Lamentamos sinceramente no haber estado completamente a la altura de sus expectativas en esta ocasión. Un saludo,
Response from Leandro Tajes - General Manager on 5 Mar 2024
Dear Mr. Amaury,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
Response from Leandro Tajes - General Manager on 4 Mar 2024
Dear Mr. Victor,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
8/10 Good
Irving
2 Mar 2024
Liked: Cleanliness
Irving
Stayed 3 nights in Feb 2024
Response from Leandro Tajes - General Director on 22 Mar 2024
Estimado Sr. Irving, Muchas gracias por compartirnos su experiencia de vacaciones. Estamos agradecidos por recibir una extraordinaria valoración de nuestros servicios y atenciones.Un saludo,
Response from Leandro Tajes - General Manager on 1 Mar 2024
Dear Mr. Hanoi, Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
Response from Leandro Tajes - General Manager on 1 Mar 2024
Dear Mrs. Desiree,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality.kind regards,
The Breakfast and the dinner are not that Great otherwise the hotel is Great many amenities. Basketball, Tennis, Football Courts, Pool, Gym and many others that I did not have time to visit. Room service good too.
Grigoriy
Stayed 2 nights in Feb 2024
Response from Leandro Tajes - General Manager on 1 Mar 2024
Dear Mr. Umanskiy,Thank you for choosing Dominican Fiesta hotel in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regard
6/10 Okay
Irwin
Travelled with family
29 Feb 2024
Disliked: Staff & service
Dirty carpet in the room 454.
Stained with paint
Irwin
Stayed 2 nights in Feb 2024
Response from Leandro Tajes - General Manager on 29 Feb 2024
Dear Mr. Irwin,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality.kind regards
10/10 Excellent
Lessell
28 Feb 2024
Lessell
Stayed 1 night in Feb 2024
Response from Leandro Tajes - General Director on 21 Mar 2024
Estimada Sra. Lessell, Muchas gracias por haber elegido el Dominican Fiesta para sus recientes vacaciones.Es una fortuna el conocer por su valoración que nuestros servicios lograron estar a la altura de sus expectativas.Un saludo,
I loved everything about the hotel. Make sure you buy the breakfast package :) the food was AMAZING
Sylvia
Stayed 5 nights in Feb 2024
Response from Leandro Tajes - General Manager on 28 Feb 2024
Dear Mrs. Silvia,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
Response from Leandro Tajes - General Manager on 28 Feb 2024
Dear Mr. Jorge,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
Response from Leandro Tajes - General Director on 18 Mar 2024
Dear Mr. Pedro, On behalf of our general management we would like to extend our gratitude for choosing our Dominican Fiesta Hotel as your destination in Santo Domingo. We appreciate your excellent rating of our services and we are pleased to know that your expectations have been exceeded.Best Regards
La mayoria de cosas estuvieron bien, solo no me gustó que 1) el area de fuera cierra a las 8pm (donde está la piscina) entonces ya no puedes salir siquiera a sentarte, estas obligado a estar o en tu habitacion o en el lobby. 2) hay que dejar 50 dolares reembolsables que nunca leí en ninguna parte que debía dejar. Deberian especificar estas cosas en la app.
Anthony
Stayed 1 night in Feb 2024
Response from Leandro Tajes - Director General on 26 Feb 2024
Estimado Sr. Anthony,Muchas gracias por compartirnos su experiencia a través de esta valiosa plataforma. Su opinión es de gran importancia para nosotros por lo que estamos agradecidos con usted por compartirla.Estamos trabajando en algunas mejorar para que nuestros huéspedes sientan en nuestro hotel como un segundo hogar.Saludos cordiales,
10/10 Excellent
Alejandro
26 Feb 2024
Alejandro
Stayed 1 night in Feb 2024
Response from Leandro Tajes - General Director on 21 Mar 2024
Estimado Sr. Alejandro, Gracias por alojarse con nosotros Ha sido un placer consentirlos con nuestros servicios y la hospitalidad de nuestro personal.Un saludo,
Response from Leandro Tajes - General Manager on 26 Feb 2024
Dear Mrs. Laura,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo. We're place to know that your stay was pleasurable and we wish to improve the evaluation grade that you give us soon.kind regards,
8/10 Good
Mirfred
25 Feb 2024
Liked: Cleanliness, staff & service
Mirfred
Stayed 1 night in Feb 2024
Response from Leandro Tajes - General Director on 21 Mar 2024
Estimado Sr. Mirfred, Muchas gracias por haber elegido el Dominican Fiesta para sus recientes vacaciones.Es una fortuna el conocer por su valoración que nuestros servicios lograron estar a la altura de sus expectativas.Un saludo,
Loby y cuartos tenian mucho olor a humedad mesclado con desodorante. El primer cuarto que me dieron tenia una gotera constante del cuarto de arriba. El segundo cuarto tenía problemas con el aire acondiciomado. Terminé dejando el Hotel al segundo dia. Una verdadera mala experiencia.
Romualdo
Stayed 3 nights in Feb 2024
Response from Leandro Tajes - Director General on 26 Feb 2024
Estimado Sr. Rumaldo,En nombre de nuestra dirección general, queremos compartir nuestro agradecimiento por su opinión. Ofrecerle una genuina disculpa por los hechos ocurridos durante su estadía, nuestros servicios y atenciones están enfocadas en satisfacer las necesidades de nuestros huéspedes y lamentamos no haberlo conseguido con usted.Esto sin lugar a duda nos motiva a enfocar nuestros esfuerzos en mejoras eficaces.Continuaremos mejorando para que sus experiencias con nosotros sean placenteras. Saludos cordiales
All new staff horrible service. Miss the staff that was there back in October of 2023. I will not come back to this hotel.
jose
Stayed 4 nights in Feb 2024
Response from Leandro Tajes - General Manager on 24 Feb 2024
Dear Mr. Jose,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality. kind regards
Response from Leandro Tajes - General Manager on 22 Feb 2024
Dear Mrs. Yaneyri,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
10/10 Excellent
Raul
22 Feb 2024
Raul
Stayed 2 nights in Feb 2024
Response from Leandro Tajes - General Director on 21 Mar 2024
Estimado Sr. Raul, Muchas gracias por compartirnos su experiencia de vacaciones. Estamos agradecidos por recibir una extraordinaria valoración de nuestros servicios y atenciones.Un saludo,
2/10 Terrible
Ariela
Travelled with family and small children
19 Feb 2024
Disliked: Cleanliness, staff & service, amenities
My room was downgraded from a King bed to two beds so I had to sleep in 1 little bed with both my kids. The tub faucet was broke I called the front desk and they’d said they call back they never did. The ice machine on my floor was broken I called room service for ice they told me to go up 2 floors to get ice . The pool staff questioned if I had enough money to pay for the drinks at the bar . I received a call back 1 hour before check out to ask if there was anything I needed to make my stay better. Never staying here again !
Ariela
Stayed 2 nights in Feb 2024
Response from Leandro Tajes - General Manager on 19 Feb 2024
Dear Mrs. Ariela,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality. We trust you will give us the opportunity to welcome you back. Kind regards
Response from Leandro Tajes - Director General on 19 Feb 2024
Estimado Sr. Rodolfo,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales
10/10 Excellent
Casey
Business traveller
18 Feb 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
The property has just about everything you need- Dining options, fitness center, a great outdoor pool. There is also a grocery store a short walk from the hotel entrance. The service in the restaurants has been very poor every time I've stayed here though. The servers are not attentive and it takes a very long time get service in the restaurants. I've chosen to leave the restaurant rather than wait for a server more than once. The lobby bar is fantastic. Great service, very attentive bartender every time.
Casey
Stayed 2 nights in Feb 2024
Response from Leandro Tajes - General Manager on 19 Feb 2024
Dear Mrs. Casey,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
6/10 Okay
Lissa
15 Feb 2024
Liked: Staff & service
Lissa
Stayed 1 night in Feb 2024
Response from Leandro Tajes - Director General on 17 Feb 2024
Estimada Sra. Lissa,Gracias por elegir hotel Dominican fiesta como opción de alojamiento en santo domingo.Esperamos tener la oportunidad de mejorar la valoración otorgada.Saludos cordialesLeandro Tajes - Gerente general
6/10 Okay
Carolina
Travelled with partner
15 Feb 2024
Liked: Cleanliness, staff & service, amenities
The common areas were nice, the rooms were not.
Carolina
Stayed 1 night in Feb 2024
Response from Leandro Tajes - General Manager on 15 Feb 2024
Dear Mrs. Carolina,Thank you for sharing your important feedback about your stay in our facilities.We really appreciate the time you took to tell us about your experience and we are very sorry for the inconvenience during your stay.Kind regards
Worst hotel in Santo Domingo. Had been willing to give them a chance as they had VIP access but like everyone else said it’s all day. They have insane security that requests ID every time you want to go to your room.
Wanted me to pay $45 more to have my husband visit my room. I only booked the place as it’s 5 minutes from my husband’s family’s house and he gets up for work at 5am so didn’t want to disturb me.
Room was dirty and many things were moldy and wood was rotting in the bathroom.
Annoys me as they charge more than hotels in the US or Europe which are in better condition.
Stay away!
Melanie
Stayed 3 nights in Feb 2024
Response from Leandro Tajes - General Manager on 15 Feb 2024
Dear Mrs. NICHOLS, Thank you for sharing your experience at Dominican Fiesta Hotel to contribute to the constant improvement of our service.We sincerely regret not having lived up to your expectations on this occasion.We are very sorry for the inconvenience, about the visit to your room, because the procedure is not allowed if the person is not registered. At Dominican Fiesta Hotel we care about the safety of our guests. Warmest regards,
Response from Leandro Tajes - General Director on 21 Mar 2024
Estimada Sra. Mafalda, Muchas gracias por compartirnos su experiencia de vacaciones. Al mismo tiempo quiero hacer extensivo nuestro agradecimiento al compartir también su experiencia nos esforzamos por lograr momentos memorables de vacaciones y nos complace el saber que ha compartido su experiencia con esta importante comunidad.Un saludo,
Reserve 8 habitaciones y en la habitación que me quede, tuve que dormir con una sabana sucia, me promete en hacer el cambio de hab y luego dice que no tiene disponibilidad
Jianye
Stayed 2 nights in Feb 2024
Response from Leandro Tajes - Director General on 14 Feb 2024
Estimado Sr. Jianye,Gracias por compartir su importante valoración acerca de su estadía en nuestras instalaciones.Apreciamos mucho el tiempo invertido en comparti su importante comentario.Lamentamos mucho los inconvenenientes y esperamos tener la oportunidad de mejorar la valoración otorgada.Saludos cordiales,
10/10 Excellent
Joaquin
10 Feb 2024
Liked: Cleanliness, staff & service, amenities
Very good
Joaquin
Stayed 1 night in Feb 2024
Response from Leandro Tajes - Director General on 12 Feb 2024
Dear Mr. Joaquin,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards
Response from Leandro Tajes - General Manager on 9 Feb 2024
Dear Mrs. Patricia,Thank you for choosing Dominican fiesta hotel as your accommodation place in santo domingo.We are placed to know what your experience in our hotel was pleasant .Kind regards,
6/10 Okay
Barbara
Travelled with partner
9 Feb 2024
No casino they need to change this on their website
Barbara
Stayed 7 nights in Jan 2024
Response from Leandro Tajes - General Manager on 9 Feb 2024
Dear Ms. Barbara,Thank you for choosing Dominican Fiesta Hotel as your place to stay in Santo Domingo.We regret that we did not meet your travel expectations on this occasion.We hope this will not affect the possibility of using our services again.Best regards
This Hotel is like a police state where guests are being watched 24/7 like a bunch of children. The hotel makes sure that it shapes guests' behavior to its liking by placing guards everywhere to watch over guests. The hotel reprimands even the slightest misbehavior. It is a very intimidating environment, to say the least. Visitors can only see the hotel's guests at the lobby. If a hotel's guest wants to speak with a family member in privacy, 54 American dollars are required to go to the rooms. That is for each guest, regardless if they are sleeping over or not. Much improvement is needed in the way this hotel treats its guests.
Herno
Stayed 4 nights in Feb 2024
Response from Leandro Tajes - General Manager on 6 Feb 2024
Dear Mr. Hermo,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, Kind regards