Ratings based on 715 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2018
Every employees were kind and friendly. The meal was good. It was good place to stay with calm in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller from bronx, NY

Great Staff

Posted 10-Feb-2018
Jean Ricart the BEST! But ALLhotel staff are AMAZING
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Very Nice

Posted 04-Feb-2018
Pros: Everything
The employees are very nice. The Manager is very good and nice and the restaurant is excellent
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice for job trips.

Posted 20-Jan-2018
All ok... I really like that place... very clean...
2 out of 5
by A verified traveller

You Can Do Better

Posted 19-Jan-2018
Over my two day stay I experienced four significant issues in my room requiring immediate and considerable maintenance service (three electrical, one plumbing). No fitness (exercise) facilities on site.
5 out of 5
Recommended
for Everyone
by A verified traveller from Santo Domingo

New Administration, very professional and helpful

Posted 12-Jan-2018
Is a very nice hotel, well located, professional staff, beautiful pool at top of hotel, with disco, good restaurant with excellent price on wines and drinks
4 out of 5
Recommended
for Other
by A verified traveller from Bahamas

Nice hotel with very friendly staff

Posted 07-Jan-2018
Pros: Many of the staff spoke good english which was a plus and they were very friendly and helpful. The rooftop pool and bar was really nice as well.
Cons: The wi-fi was really slow
Location: Theres a supermarket name Unidos right across the street in case you need supplies during your stay and there is a 24 hours McDonalds and few clubs
The rooms were very clean and spacious. There was a nice view of the city from my room. The staff was very accomodating and very friendly and all my needs were met very promptly. The hotel was walking distance from a few night clubs down the road and a 24 hours McDonalds. The restaurant La Casa Versa in the hotel food was fresh and amazing. I loved the buffet breakfast as well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jan-2018
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5 out of 5
Recommended
for Everyone
by A verified traveller from santo domingo

Nice hotel, great price!!!

Posted 05-Jan-2018
It looks very elegant and modern as soon as you walk in the lobby. We were given a smoking room and we decided we wanted to switch rooms since we dont smoke and they proceeded to move us right away to another room without hesitation. Edwin was really nice and helpful.
1 out of 5
by A verified traveller

Posted 04-Jan-2018
Check-in was a disaster. Hotel didn’t not communicate with Expedia that room was booked. Time was too long to check-in. Room had breakfast feature, hotel didn’t honor that ended up paying for breakfast. Unless hotel is at undeniable low rate, would not ever book again.