Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Dominican Republic

Central convenient hotel for business!

Posted 30-Jul-2016
Pros: Staff, price, proximity to my next day meeting!
Cons: Cosmetically the hotel needs refreshing, my room carpet needs to be changed, it was stained, I could hear a lot of the sounds in the room upstairs!
Location: Good location near many businesses, and not far from the beach.
Good over all, very polite and efficient staff, mostly at the reception.
5out of 5
by A verified traveller

Lo mejor por su dinero.

Posted 02-Jul-2016
Excellent location and very good neighbor I don't think your going to get better hotel for the price they offered
3out of 5
by A verified traveller from Germany

conference hotel, not pleasure

Posted 18-Jun-2016
Pros: the rooms and the cleanliness
Cons: customer treatment should be watched to avoid mal treatment by the receptionist. The pool is little and has to be shared with outside visitors....
Location: there are some shopping malls and restaurants - other than that not much to do nearby
The rooms are comfortable and clean. Most of the stuff is friendly and helpful, hoewever we had a receptionist who has not heard anything yet how to treat and how to please the costumers, she was untolerable and fought with every single member of our group. Nowbody interphered in her treating the customers like school childeren, never looking for compromises or being oriented towards a satisfary solution for both parties. Even if it was undoubtedly the problem of the hotel (in writing) and not of the customer did she admit to it. I would not ever recommend the hotel with her being there. Only because there were rumors she would not be able to continue her job will I recommend it. The breakfast was great, room service good. The pool was noisy and occupied at all times to the point where we were told that we could not occupy seats in the pool area because all was booked by outside people. Instead we had to sit down in wet clothes in the climatized area and froze. A number of people of our group felt disturbed by the loud noises and music in the hallways in the middle of the night.
5out of 5
by Edward from Sewell, NJ

Go BQ!

Posted 06-May-2016 on Hotels
The BQ is high quality with a personal touch. The staff, from the front desk to the restaurant to the cleaning staff were friendly and very helpful.The security staff was alays very vigilant and able bodied....Thanks for a great stay!
Comment from Hotel Management
23-Jul-2016 by Laura Terrero, Hotel Management
Dear Mr. Edward, We appreciate your comments about your stay with us, we are glad to know you enjoyed your stay at BQ Santo Domingo such as our friendly staff, hope to serve you again soon! Best regards, Diego Navarro
4out of 5
by Yaisa from Newyork

Great hotel

Posted 29-Apr-2016 on Hotels
We stood for a day bc the room wasent comfortable for Us overall we like the hotel I wouid stay if it's only me and my fiancée but for the kids I don't recommend the hotel staff was very friendly ,price was great !! Just the room size made us change
Comment from Hotel Management
16-Jul-2016 by Laura Terrero, Hotel Management
Dear Yaisa, Thank you for sharing your experience, its very important for us to know our guests feedback to continue improving, we would be really grateful to offer you a free upgrade to a better room in a next visit. Best regards, Diego Navarro
4out of 5
by Francisco r from slp

Buen hotel en buena zona

Posted 28-Apr-2016 on Hotels
Buen hotel business en zona correcta
Comment from Hotel Management
16-Jul-2016 by Laura Terrero, Hotel Management
Estimado Sr. Francisco, Muchas gracias por su puntuacion, agradecemos tambien sus comentarios. Un cordial saludo, Diego Navarro
4out of 5
by A verified traveller

Posted 20-Apr-2016 on Orbitz
Pros: Variety on the breakfast.
Nice ambient on Sundays on the Pool!!! Nice staff, very courteous. Would stay again
Comment from Hotel Management
13-May-2016 by DIEGO NAVARRO, Hotel Management
Dear Guest, Thank you for your wonderful comments, we are glad to hear you enjoyed our pool area! Best regards,
5out of 5
by W.A.M. from Den Haag

Real good value for money and excellent staff

Posted 18-Apr-2016 on Hotels
Real good value for money and excellent service.
Comment from Hotel Management
16-Jul-2016 by Laura Terrero, Hotel Management
Dear Guest, Thanks a lot for this great score, we are glad to know you enjoyed our service. Best regards, Diego Navarro
5out of 5
by A verified traveller

Splended

Posted 18-Apr-2016 on Hotels
Was great and relaxing
Comment from Hotel Management
23-Jul-2016 by Laura Terrero, Hotel Management
Dear Guest, Thank you for such a wonderful rating, we appreciate your feedback. Best regards, Diego Navarro
5out of 5
by Diogenes

Posted 16-Apr-2016 on Hotels
Comment from Hotel Management
23-Jul-2016 by Laura Terrero, Hotel Management
We appreciate your rating! Thanks a lot, Diego Navarro