Ratings based on 583 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 24-Sep-2016
Room was just right the staff at hotel was great
5out of 5
by A verified traveller

Love this hotel

Posted 13-Sep-2016
The only negative side of it is that there is always heavy traffic most of the times wish traffic congestion wasnt so bad around it other than that I recommend it a 100%
4out of 5
by A verified traveller from Bridgetown, Barbados

Memorable

Posted 08-Sep-2016
Nice complete experience in a friendly central location. Hotel amenities are quite suited to the business traveler. The staff were exemplary in the performing of their daily tasks
3out of 5
by A verified traveller from Dominican Republic

Central convenient hotel for business!

Posted 30-Jul-2016
Pros: Staff, price, proximity to my next day meeting!
Cons: Cosmetically the hotel needs refreshing, my room carpet needs to be changed, it was stained, I could hear a lot of the sounds in the room upstairs!
Location: Good location near many businesses, and not far from the beach.
Good over all, very polite and efficient staff, mostly at the reception.
Comment from Hotel Management
21-Sep-2016 by Diego Navarro, Hotel Management
Dear Guest, Thank you for all your details about your stay at BQ, we are glad to know you enjoyed your stay but we are very sorry about the problem with the carpet and the noise above your room. We will work to improve on that. Best regards, Diego Navarro
5out of 5
by A verified traveller

Lo mejor por su dinero.

Posted 02-Jul-2016
Excellent location and very good neighbor I don't think your going to get better hotel for the price they offered
Comment from Hotel Management
21-Sep-2016 by Diego Navarro, Hotel Management
Dear Guest, Thank you for your comments about your stay, our goal is always give the best quality and service. Best regards,
3out of 5
by Raquel from Boston, MA

Convenient Location

Posted 21-Jun-2016 on Hotels
I stay here for a weekend with family. The hotel is great due to its location, the food and staff as well. However, the rooms with the carpet need extra cleaning.
Comment from Hotel Management
23-Jun-2016 by Laura Terrero, Hotel Management
Dear Raquel, Thank you for sharing your experience, we are glad to know you enjoyed your stay, we will consider your comments about the carpet in your room and work with housekeeping to improve the cleaning in carpet rooms. Best wishes, Diego Navarro
3out of 5
by A verified traveller

Buena estancia pero falta actitud de servicio

Posted 20-Jun-2016 on Hotels
Él check in fue rápido pero el servicio impersonal, el maletero y personal de ama de llaves excelentes, los más amables. Pésima actitud de las meseras del restaurante en el desayuno, sin embargo el único varón ahi, imagino el encargado, excelente, me salvó de seguir esperando otra media hora por un omellette.
Comment from Hotel Management
23-Jun-2016 by Laura Terrero, Hotel Management
Estimado Cliente, Agradecemos sus comentarios sobre su estancia, gracias a ello podemos saber en que podemos mejorar, trabajaremos para mejorar nuestro servicio en el restaurante para que no se repitan estas situaciones, igualmente revisaremos el trato en recepcion. Muchas gracias, Diego Navarro
4out of 5
by Syndie from guadeloupe

hôtel charmant!!!

Posted 20-Jun-2016 on Hotels
hôtel correct, chambre spacieuse et propre. Personnel courtois. Cet hôtel ne correspond pas au séjour en famille avec enfant, mais parfait pour les couples. Site recommandable
Comment from Hotel Management
23-Jun-2016 by Laura Terrero, Hotel Management
Cher invité, Merci de partager votre expérience, nous sommes heureux de savoir que vous avez apprécié votre séjour chez nous. Meilleures salutations, Diego Navarro
3out of 5
by A verified traveller from Germany

conference hotel, not pleasure

Posted 18-Jun-2016
Pros: the rooms and the cleanliness
Cons: customer treatment should be watched to avoid mal treatment by the receptionist. The pool is little and has to be shared with outside visitors....
Location: there are some shopping malls and restaurants - other than that not much to do nearby
The rooms are comfortable and clean. Most of the stuff is friendly and helpful, hoewever we had a receptionist who has not heard anything yet how to treat and how to please the costumers, she was untolerable and fought with every single member of our group. Nowbody interphered in her treating the customers like school childeren, never looking for compromises or being oriented towards a satisfary solution for both parties. Even if it was undoubtedly the problem of the hotel (in writing) and not of the customer did she admit to it. I would not ever recommend the hotel with her being there. Only because there were rumors she would not be able to continue her job will I recommend it. The breakfast was great, room service good. The pool was noisy and occupied at all times to the point where we were told that we could not occupy seats in the pool area because all was booked by outside people. Instead we had to sit down in wet clothes in the climatized area and froze. A number of people of our group felt disturbed by the loud noises and music in the hallways in the middle of the night.
3out of 5
by MIGUEL ANGEL

This traveller left a rating score only Posted 13-Jun-2016 on Hotels