Ratings based on 731 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from United States

Friendly & Helpful

Posted 02-Apr-2018
Pros: The rooftop was fun and the bar/restaurant downstairs has a nice ambience.
Cons: The bathroom could be renovated.
The staff was very friendly and helpful with everything. It was a pleasure to stay there.
Comment from Hotel Management
05-Apr-2018 by Valentina Zapata, Hotel Management
Muchas gracias por compartir su experiencia en nuestra área de piscina Vent Lounge así como en Casa Vera, tratamos siempre de ofrecer el mejor servicio y calidad de nuestros productos para que nuestros visitantes disfruten del placer de descansar en el centro de la ciudad. En relación al baño, actualmente nos encontramos en proceso de remodelación de las instalaciones, con el fin de mejorar lo que no es de agradado para nuestros huéspedes. Tomaremos en cuenta su aporte. Gracias por la mención a nuestro personal le haremos llegar sus comentarios. Regrese pronto!
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to center happy staff

Posted 01-Apr-2018
Staff was very helpfull smiling and helpfull checking was very good
Comment from Hotel Management
05-Apr-2018 by Valentina Zapata, Hotel Management
Muchas gracias por compartir su experiencia, nos complace saber que su estadía en nuestro hotel fue de total agrado, nuestro personal siempre está para atender sus peticiones y hacer de su visita unos días placenteros. Regrese pronto!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Mar-2018
Recommended by my colleagues. Staff was very friendly and accommodating. Room clean really worth the price. First time I stayed there and would go back on my monthly visit to the DR. Location is great!
Comment from Hotel Management
05-Apr-2018 by Valentina Zapata, Hotel Management
Muchas gracias por compartir su experiencia en nuestro hotel, nos complace saber que disfruto de nuestras atenciones, nuestro personal procura siempre atender todas las peticiones de nuestros huéspedes de la manera más eficaz posible. Esperamos servirle de nuevo muy pronto!
5 out of 5
Recommended
for Everyone
by A verified traveller

great location and amenities

Posted 21-Mar-2018
love the rooftop pool, and the bar. everything was reasonably priced and i had easy access to great lounges and bars near by as well. room was clean and staff was wonderful.
Comment from Hotel Management
05-Apr-2018 by Valentina Zapata, Hotel Management
Muchas gracias por sus comentarios, nos place servirle y que se sienta como en casa, en W&P Santo Domingo su comodidad es lo primordial, saber que pudo apreciar una buena relación calidad precio es sumamente importante para nosotros, siempre procuramos mantenernos con tarifas competitivas según los precios del mercado. Le esperamos próximamente para que siga disfrutando de nuestras instalaciones. Un cordial saludo,
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2018
Every employees were kind and friendly. The meal was good. It was good place to stay with calm in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller from bronx, NY

Great Staff

Posted 10-Feb-2018
Jean Ricart the BEST! But ALLhotel staff are AMAZING
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Very Nice

Posted 04-Feb-2018
Pros: Everything
The employees are very nice. The Manager is very good and nice and the restaurant is excellent
5 out of 5
by A verified traveller

Persona el restaurante fue una falta de respecto

Posted 25-Jan-2018 on Hotels
Una persona del.restaurante me.falto el.respcto insinuando que mi esposo se habia desayunado ese dia y nunca me pidio disculpa de lo otro tdo bien volveria otra vez al hotel muy Bueno.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice for job trips.

Posted 20-Jan-2018
All ok... I really like that place... very clean...
2 out of 5
by A verified traveller

You Can Do Better

Posted 19-Jan-2018
Over my two day stay I experienced four significant issues in my room requiring immediate and considerable maintenance service (three electrical, one plumbing). No fitness (exercise) facilities on site.