Ratings based on 634 Verified Reviews

4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from NY

Bad experienxe

Posted 26-Mar-2017
The only positive about this hotel is the location, room are small,bed is uncomfortable, they have a discotec on first floor and you are able to listen the music even if you are in the 4 floor until 3-4 am so you are unable to rest, staff with some exceptions are not friendly at all,bathroom is not good that's why they don't have pictures of there bathroom online, elevator if there is 2 people in there you are crowed, parking is uncomfortable I wouldn't recmmended
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 15-Mar-2017
THE HOTEL WAS NICE AS ALWAYS THE PHOTOS LOOK BETTER ONLINE BUT WERE STILL VERY NICE EVERY ONE WAS VERY NICE I CANT SAY ANTHING NEGATIVE THE RESTARAUNT WAS GREAT THE FOOD WAS AWSOME THE POOL WAS NICE
5 out of 5
Recommended
for Everyone
by A verified traveller from NY

Nice hotel very central to everything​ local.

Posted 15-Mar-2017
Very good experience here the staff is very friendly, and the hotel is central to the city night life.
3 out of 5
Recommended
for Everyone
by A verified traveller from nj

Good but expensive dont use bar

Posted 13-Mar-2017
Good atention but very expensive 700 peso for a potato chip
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami, Florida

Nice hotel, well located, nice staff, great food

Posted 08-Mar-2017
Pros: The staff, the restaurant, nice pool
Cons: The room keys have to be changed frequently
Location: Well located, close to malls and restaurants
I had a great stay. The staff is very kind, helpful. The restaurant has a great service.
3 out of 5
by A verified traveller from toronto

Hotel Service

Posted 28-Feb-2017
Pros: the location for me was good.
Cons: Service and be able to honour promotion advertise.
Location: the locations good as there are restaurants and shopping not too far.
This hotel did not honour Expedia promotions which was the reason I booked it. The manager and staff claims expedia promo is wrong. I was very disappointed with this. The first night I stayed I was told my room is an upgrade after refusing to honour the promo of free buffet breakfast for 4 they put me in a smoking room which I didn't bother to change but didn't like.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel...good area

Posted 26-Feb-2017
Everything is ok... I like the hotel and for sure we'll be back soon..but I think the mini bar prices are to expensive...pls review. First the guy at he counter told me my additional charges were 39.00 dollars for a pringles little can and a small pack of cookies....I told him It was impossible....finally I paid 17.00 dollars for those 2 things. I haved stay in different hotels and the most I paid for snacks is between 2.00 - 8.00 dollars but never $17.00 and $39.00 thats crazy.. Thanks for the person who help me with my chek in. Don't know his name but he was son nice and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Very spacey

Posted 21-Feb-2017
Lot's of room in the royal suites. The room we had the view was not that great. There is a jacuzzi on the terrace which was great. The breakfast food is good. Very nice pool area. Friendly staff. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everything you need in city

Posted 16-Feb-2017
Nice hotel close to everything you need in the city, great breakfast, great service. I've stayed there before and will come back
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Feb-2017
Nice hotel close to city , like the restaurant , will come back again.!!!!!.,.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,