Title: Casona Bustamante Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3095&destination=Santiago%2C+Santiago+Metropolitan+Region%2C+Chile&selected=13369266&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casona Bustamante The rooftop terrace offers a perfect retreat after a day of exploring, while the attentive staff handles all the details for a truly relaxing Santiago stay. ## Photo gallery for Casona Bustamante ![Front of property - Casona Bustamante (Santiago)](https://images.trvl-media.com/lodging/14000000/13370000/13369300/13369266/3003ddb4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Casona Bustamante (Santiago)](https://images.trvl-media.com/lodging/14000000/13370000/13369300/13369266/ec2fa222.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Triple Room, 1 Bedroom | Free WiFi, bed sheets - Casona Bustamante (Santiago)](https://images.trvl-media.com/lodging/14000000/13370000/13369300/13369266/e08a3d4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Casona Bustamante (Santiago)](https://images.trvl-media.com/lodging/14000000/13370000/13369300/13369266/0989ce55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Casona Bustamante (Santiago)](https://images.trvl-media.com/lodging/14000000/13370000/13369300/13369266/57b97303.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Santa Lucia Hill, Casona Bustamante offers a peaceful city retreat. Travelers love the rooftop terrace for unwinding and free in-room WiFi. The helpful concierge assists with tour bookings and tickets, and luggage storage ensures a seamless arrival and departure. ## Reviews 6.8 ## Popular amenities - Free Wi-Fi - Breakfast available £28 1 Apr - 2 Apr ## Room options ### Check availability for these dates Tonight [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 1 - Apr 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Double Room ![Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13370000/13369300/13369266/c02b7258.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Triple Room, 1 Bedroom ![Classic Triple Room, 1 Bedroom | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/14000000/13370000/13369300/13369266/e08a3d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room, 1 Bedroom - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38850000/38848800/38848761/w3837h2559x0y1-3ffbf7ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ola Santiago Providencia, Tapestry Collection by Hilton Providencia - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Casona-Bustamante.h13369266.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Casona-Bustamante.h13369266.Hotel-Information) ## About the area Located in Providencia neighbourhood, Casona Bustamante is connected to a shopping centre. Plaza de Armas is a notable landmark, and the area's natural beauty can be seen at Santa Lucia Hill and San Cristobal Hill. Looking to enjoy an event or a match while in town? See what's going on at Movistar Arena. [Visit our Santiago travel guide](https://www.expedia.co.uk/Santiago.dx178306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.44059%2C-70.63329&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H_FeyzeZtiihkEOfLMwulkZRCj8=) Viña del Mar 31, Santiago, 7500000 ### What's nearby - ![Lastarria District](https://images.trvl-media.com/place/3095/ae70046a-0aa3-4d4f-a3d6-889c18008371.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lastarria District 10 min walk \- 0.6 miles - ![Patio Bellavista](https://images.trvl-media.com/place/178526/ecd94094-ec84-4466-a9a5-d4294110a7cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Patio Bellavista 12 min walk \- 0.6 miles - ![Santa Lucia Hill](https://images.trvl-media.com/place/6072103/03218e46-98aa-4e55-9493-e4fa3aec55cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Lucia Hill 13 min walk \- 0.7 miles - Medical Center Hospital Worker 6 min walk \- 0.3 miles - Clinica Santa Maria 13 min walk \- 0.7 miles ### Getting around - Parque Almagro Station 4 min drive - Bustamante Park Station 4 min walk - Santiago (SCL-Arturo Merino Benitez) 21 min drive ### Restaurants - La Terraza 4 min walk - Hidden Bar 3 min walk - Original Green Roasters 2 min walk - Restaurant Japón 3 min walk - Sushi Face 4 min walk ## About this property ### Casona Bustamante Hotel near Santa Lucia Hill Located close to Clinica Santa Maria and Plaza de Armas, Casona Bustamante provides a rooftop terrace. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information - A front desk safe, concierge services and luggage storage Room features All guest rooms at Casona Bustamante have amenities, such as free WiFi. Extra conveniences in all rooms include: - LED TVs with cable channels ## Similar properties ![Interior](https://images.trvl-media.com/lodging/9000000/8800000/8796200/8796200/ca4a66cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tralkan B&B Providencia - Breakfast included - Free Wi-Fi - Air-conditioning - Room service 7.0 Good 127 reviews £19 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=8796200&PinnedHotelID=8796200&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CLP 11900 per person)](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087916/b3bd6026.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ibis Santiago Providencia Providencia - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,002 reviews £49 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=5087916&PinnedHotelID=5087916&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/28000000/27010000/27000200/27000171/8331c552.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Capital Bellet Providencia - 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Free Wi-Fi - Breakfast available 9.6 Exceptional 164 reviews £46 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=107015000&PinnedHotelID=107015000&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=13369266&PinnedHotelID=13369266&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=13369266,8796200,5087916,27000171,39063380) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle (surcharge) ### Food and drink - Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: USD 1 per person ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Concierge services - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - No lift ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Towels provided ### Entertainment - LED TV with cable channels ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 50 per stay - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: from approximately USD 1 per person - Airport shuttle fee: USD 70 per person (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Hotel Boutique Tremo Bustamante Santiago Hotel Boutique Tremo Bustamante Boutique Tremo Bustamante Santiago Boutique Tremo Bustamante Hotel Boutique Tremo Bustamante Santiago Boutique Tremo Bustamante Santiago Hotel Hotel Boutique Tremo Bustamante Santiago Santiago Hotel Boutique Tremo Bustamante Hotel Hotel Hotel Boutique Tremo Bustamante Hotel Boutique Tremo Bustamante Santiago Boutique Tremo Bustamante Santiago Boutique Tremo Bustamante Hotel Hotel Boutique Tremo Bustamante Santiago Santiago Hotel Boutique Tremo Bustamante Hotel Hotel Hotel Boutique Tremo Bustamante Tremo Bustamante Santiago Hotel Boutique Tremo Bustamante Santiago Boutique Tremo Bustamante Santiago Boutique Tremo Bustamante Hotel Hotel Boutique Tremo Bustamante Santiago Santiago Hotel Boutique Tremo Bustamante Hotel Hotel Hotel Boutique Tremo Bustamante Tremo Bustamante Santiago Casona Bustamante Hotel Casona Bustamante Santiago Hotel Boutique Tremo Bustamante Casona Bustamante Hotel Santiago ## Frequently asked questions ### Is Casona Bustamante pet-friendly? ### How much does it cost to stay at Casona Bustamante? ### How much is parking at Casona Bustamante? ### What time is check-in at Casona Bustamante? ### What time is check-out at Casona Bustamante? ### Does Casona Bustamante provide a shuttle to the airport? ### Where is Casona Bustamante located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casona Bustamante Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.2 Location ### 7.0 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 9 8 - Good 20 6 - Okay 15 4 - Poor 9 2 - Terrible 5 ## Reviews Verified ### 8/10 Good #### FRANCIELE C 31 Oct 2025 O hotel é simples, mas nao ##### FRANCIELE C Stayed 11 nights in Oct 2025 Verified ### 2/10 Terrible #### Igor 28 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Péssimo, agua gelada no inveno, pessoas da recepção totalmente despreparadas, cafe da manha não foi entregue, limpeza terrível nos deram toalhas sujas atendimento pessimo ##### Igor Stayed 6 nights in Jun 2025 Verified ### 10/10 Excellent #### Marcela 5 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfecto Excelente lugar a pasos del patio bellavista ##### Marcela Stayed 2 nights in Mar 2020 Verified ### 10/10 Excellent #### Rommina 29 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lindo Lindo lugar , rico desayuno , La gente que atiende un 7\. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel. ##### Rommina Stayed 1 night in Jul 2019 Verified ### 8/10 Good #### Bianca 25 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi. ##### Bianca Stayed 4 nights in Apr 2019 Verified ### 8/10 Good #### Paula Ester 11 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras ##### Paula Ester Stayed 1 night in Apr 2019 Verified ### 8/10 Good #### Verified traveller 24 Mar 2019 Liked: Cleanliness, staff & service, amenities Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded. ##### Verified traveller Stayed 1 night in Mar 2019 Verified ### 6/10 Okay #### Sean 30 Dec 2018 Liked: Cleanliness, staff & service #### Great location. Room for improvement. Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working. ##### Sean Stayed 2 nights in Dec 2018 Verified ### 8/10 Good #### Miguel A 20 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ¡¡ muy bien ubicado y los chico@s de recepción son muy amables ##### Miguel A Stayed 1 night in Dec 2018 Verified ### 2/10 Terrible #### Rocío 20 Dec 2018 Liked: Cleanliness #### Me cambiaron de ubicación Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron ##### Rocío Stayed 1 night in Dec 2018 Verified ### 8/10 Good #### alir 30 Oct 2018 Liked: Cleanliness, staff & service #### Escelente ubicación, cercano a lugares de interes. En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo. ##### alir Stayed 2 nights in Oct 2018 Verified ### 8/10 Good #### Deanne 18 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El personal es muy bien calificado , excelente, el lugar hermoso ,limpio. ##### Deanne Stayed 4 nights in May 2018 Verified ### 4/10 Poor #### Verified traveller 1 Apr 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Não recomendo É um hotel velho que foi mal reformado. Manutenção péssima, acústica ruim, toalhas e lençóis manchados e péssimo café da manhã. Só vale pela localização. ##### Verified traveller Verified ### 8/10 Good #### Ellen 28 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel pequeno, porém bonito e confortável O Hotel está muito bem localizado e é muito bonito. Os quartos são pequenos porém confortáveis. O banheiro também é confortável porém pouco funcional, apesar do chuveiro ser muito bom, as cortinas plásticas ficam grudando no corpo durante o banho, e se colocamos elas para fora, imunda totalmente o banheiro. Seria muito util se o Hotel investisse em um box de vidro. Esse foi o único inconveniente, de resto o Hotel é bem agradável e tem um terraço com uma vista incrível da cidade. ##### Ellen Verified ### 8/10 Good #### Verified traveller 18 Nov 2017 Liked: Staff & service Disliked: Cleanliness #### Bom custo beneficio O hotel tem excelente localização. Poderia ser mais limpo. Ficamos 9 noites e não colocavam papel higiênico todos os dias. ##### Verified traveller Stayed 9 nights in Nov 2017 Verified ### 6/10 Okay #### sonia 17 Nov 2017 Liked: Cleanliness Disliked: Room comfort O local é bom, mas os quartos são muito pequenos, mal conseguimos colocar uma mala, então fica muito desconfortável. ##### sonia Stayed 2 nights in Nov 2017 Verified ### 6/10 Okay #### R2 13 Nov 2017 Disliked: Property conditions & facilities #### Cheap place for overnight stay We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport. ##### R2 Stayed 1 night in Oct 2017 Verified ### 6/10 Okay #### sonia 10 Nov 2017 Disliked: Cleanliness Tivemos o inconveniente de ao chegarmos ao hotel, por problemas de infiltração, trocaram-nos de hotel, da mesma rede, o Hotel Boutique Tremo Bella Vista e este o quarto era muito pequeno, mal cabia uma mala, café da manhã fraco, bom atendimento dos funcionários e bom local, tem um supermercado bem em frente ##### sonia Stayed 1 night in Nov 2017 Verified ### 4/10 Poor #### Angela Maria 26 Oct 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Não indico O hotel tem cheiro de mofo, o quarto é minúsculo, não tem como colocar malas, o atendeminento do recepcionista péssimo, ao ponto de não querer chamar táxi p/nos levar ao aeroporto, só o fez depois de insistirmos. O único ponto favorável é a localização. ##### Angela Maria Stayed 1 night in Oct 2017 Verified ### 4/10 Poor #### Juliana 29 Sept 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Reservei o hotel tremo Bustamante, 2 noites para 1 pessoa, 4 noites para 3 e mais 2 noites para 2\. Me informaram no check in que os qtos eram mto pequenos então não acomodaria bem minha família, sendo melhor ir para outra filial: Belas Artes. Quarto grande, box minúsculo, mal conseguia me mexer, cama quebrada. Troquei de qto. Cheiro ruim. Box mediano. Não repuseram papel higiênico, a noite, fui buscar no banheiro público do hotel. No dia seguinte, mais uma vez a camareira não repôs. Fui pedir. Resposta: não tem papel. Vou pegar em outro qto. Me disse: esse é o único. Café da manhã horrível: só pão de forma, bolo, só de pacote (pronto) seco... suco de pó. Só manteiga e geleia ruins. Leite frio. Um microondas q não esquentava. Sempre faltava prato, ou colher, ou pires e eu tinha q pedir reposicao. Enfim, total descontentamento com esse hotel. A única coisa boa era atendentes simpáticos. ##### Juliana Stayed 2 nights in Sep 2017 Verified ### 6/10 Okay #### Angelo 28 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fomos bem atendidos. O Hotel é pitoresco e agradável. No entanto, não podemos avaliar o serviço do próprio hotel porque houve um problema de infiltração e fomos remanejados para o Apart Hotel Altura e este é o que avalio. ##### Angelo Stayed 6 nights in Sep 2017 Verified ### 10/10 Excellent #### Edivaldo 24 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Melhor relação custo beneficio. Check-in rápido. Ambiente acolhedor Confortável. Recomendo .. ##### Edivaldo Stayed 2 nights in Sep 2017 Verified ### 4/10 Poor #### Denise 20 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Precisa melhorar muito! A localização do hotel é ótima, perto do metrô e de restaurantes, mas o serviço é péssimo para o preço que pagamos. O café da manhã é ruim, a funcionária da copa é muito mal educada e atende mal as pessoas e o quarto estava com problemas na descarga. Com uma amiga nossa cometeram um erro na reserva. Não se preocupam em atender bem aos clientes. ##### Denise Stayed 1 night in Sep 2017 Verified ### 4/10 Poor #### Verified traveller 20 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A localização do hotel é muito boa, próxima ao metrô, restaurantes e vias principais. O hotel tem a estrutura antiga, assim como o mobiliario. O banheiro é antigo,mas funciona bem. O café da manhã é muito simples e com horario inoportuno para quem faz os passeios (de 8h às 10h), normalmente os passeios começam às 7h. Os serviços de limpeza também precisam melhorar. ##### Verified traveller Stayed 7 nights in Sep 2017 Verified ### 4/10 Poor #### René 19 Sept 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Aparência enganosa Jamais me hospedaria novamente neste hotel. Quarto horroroso, banheiro PÉSSIMO, café da manhã fraco, faltou água quente um dia e no meu retorno acerca descarga do vaso sanitário não funcionava!!! Se diz hotel boutique, o que não é uma c realidade. Precisa de uma reforma geral. ##### René Stayed 4 nights in Sep 2017 ---