Staircase
Check availability

Reviews of Hotel Atalaia B&B

2 out of 5
Hotel Atalaia B&B
C/ Algalia de Arriba 44, Santiago de Compostela

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 61 reviews" "
Rating 8 - Good. 12 out of 61 reviews" "
Rating 6 - Okay. 3 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yoleidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks a lot for your help
Stayed 1 night in Mar 2024
Response from Atalaia on 9 Apr 2024
Thank you for taking the time to rate us.Best regards,

10/10 Excellent

Roy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, many shops and restaurants around the area. The basilica is just walks away. Staff is great, breakfast was good too.
Stayed 2 nights in Feb 2024
Response from Begoña on 13 Mar 2024
Thank you very much for the lines you sent us.Greetings and until another time.Best regards!

10/10 Excellent

German

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta increible. Nos quedamos en el ático y repetiremos seguro. La limpieza de 10, el ático en si super completo,moderno y muy acogedor. Volveré seguro!
Stayed 1 night in Jan 2024
Response from Begoña on 16 Feb 2024
Muchísimas gracias, German, por escribirnos y valorarnos con un sobresaliente. Un saludo y hasta siempre!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Heart of Santiago
Stayed for two nights and hotel is conveniently located to The Cathedral and small restaurants. Try the pizza at very small place right across from hotel. The rooms are smaller yet ALL the hotels are like this in the area due to age of buildings! Raul and staff are very accommodating and provides professional service. Breakfast is wonderful and keeps you going to sightsee most of day. Galicia Travels just east on corner has wonderful seven stop day tours to Fisterra and coast. I would definitely stay here again and many thanks to Raul + staff!
Stayed 2 nights in Oct 2023

8/10 Good

Lyle, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Choong

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean room with hot shower after the camino. Excellent staff at front desk and a wonderful breakfast with the most attentive server. This will be my hotel of choice next time I am back in Santiago.
Stayed 1 night in Sep 2023
Response from Cris on 20 Oct 2023
Choong...thanks for sharing your feed back from your stay. We appreciate your kind words about room, breakfat and staff., we are really glad you have enjoyed.Hope to see you soon!

10/10 Excellent

Brian, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Cris on 20 Oct 2023
Thank you Brian for taking the time to valorate us and this fantastic 5.¡Best regards!

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, property conditions & facilities
All was good except for the staff on one particular day. The lady (Christina) went way above and beyond to serve us and help us. But on one day, Raul was in charge and he did not help with the breakfast (not many things available), we had to make orange juice, find food on the fridges, etc. when we went upstairs to ask him he ran from us. I am glad Christina was on duty most of the days we stayed.
Stayed 3 nights in Jul 2023
Response from Atalaia on 15 Jul 2023
Hello Rodrigo;Thank you for your opinion.Best regards.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Off site parking
Stayed 1 night in Jun 2023
Response from María on 20 Jul 2023
Gracias por su valoración

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This city is bigger and parking more complicated than expected. The lodging was great though and breakfast spectacular! Loved the staff. Parking and driving was not very fun and the city was crowded because it was a Holy feast including concerts and carnival. The Cathedral was a highlight. Make sure you get in 1 hour before mass starts and don’t go to the bathroom or gift shop because they will lock you out! The botafumeria was a life changing experience!!! Stay here with joy!
Stayed 1 night in May 2023
Response from Atalaia on 18 Jun 2023
Hi Paula,Thank you for this excellent review about our Atalaia!So sorry, parking was such a complicated experience.We love you enjoy our delicious breakfast and of course Santiago de Compostela in general!¡Hope to see you again!Best regards,

10/10 Excellent

Patrizia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved everything. The room spacious and comfortable . Cristina has been a wonderful hostess: friendly, competent and professional and very helpful. Also breakfast was excellent
Stayed 1 night in Apr 2023
Response from Isabel on 27 Apr 2023
Thanks Patricia, it has been a pleasure to have you with us. Have a nice day!

10/10 Excellent

FRANCISCO DE PAULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Isabel on 27 Apr 2023
Muchísimas gracias Francisco, un placer recibir huéspedes tan amables

6/10 Okay

Mercedes N

Liked: Cleanliness, property conditions & facilities
Disappointed
Not easily walked to from Santiago Cathedral with luggage. Neighborhood not the best. My room faced pedestrian street but loud talking and yelling all through the night interrupting sleep.
Stayed 1 night in Sep 2022

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the quiet relaxing ambiance. It was a great choice for my last evening in Santiago de Compostela, close to the plaza, but away from the crowds!
Stayed 1 night in Jun 2022
Response from María on 6 Jul 2022
Thanks a lot for your review...We are happy you enjoyed your stay with us

10/10 Excellent

Heather

Stayed 2 nights in May 2022
Response from María on 17 Jun 2022
Thanks a lot for your review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Didn't know about parking prior to arrival but there was a space in front of the hotel with a traffic cone waiting for us. Room was very clean, very dark at night (which we love), and staff were very friendly and helpful.
Stayed 2 nights in Sep 2021
Response from María on 25 Oct 2021
Thanks a lot James, for your review... We are very happy, you´d enjoyed your stay with us.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant B&B experience
Overall very pleasant experience in this B&B located in the heart of Santiago. Small rooms but very luxurious and comfortable. Excellent breakfast. Felt like at home.
Stayed 1 night in Jul 2021
Response from Begoña on 9 Aug 2021
Thank you so much for this comment about our facilities. For us it is of high value your home´s feeling. YTou will be welcoming forever. Best regards,

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and well-located. Very close to the Cathedral and many restaurants.
Stayed 1 night in Jul 2019
Response from Atalaia on 2 Aug 2019
Thank you so much for you kind words.It has been a plesure to have you in Atalaia. Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to enjoy Santiago: clean, well located and stylish
Stayed 1 night in Apr 2019
Response from María on 1 May 2019
Many thanks for your kind wods. Have a good day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Irene on 5 Sept 2018
Muchas gracias por su valoración. Un saludo

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location with attentive staff
Modern B&B just inside old city wall. However, a fridge is advertised as being in delux room which is not accurate a fridge is available in the basement breakfast area. Bathroom and shower is not for everybody, quite compact and open. We had to leave early on our last day and breakfast was 0800-1030hrs, but staff provided a ‘picnic’ pack that morning for our departure. Much appreciated!
Stayed 3 nights in Jun 2018
Response from Irene on 3 Jul 2018
Thank you very much for your fantastic words Peter!It has been a pleasure to have you in Atalaia!We try to make our guests feel like home!!We hope to see you soon again!Have a great day!Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, central appartment
We stayed in the family apartment at the top of the building for four people. The room was spacious, clean and well equipped with a LG smart TV with Netflix and Amazon pre-loaded. The receptionist was friendly and offered to prepare our breakfasts as we left too early for the official breakfast time. The location is fab and a mere 7 minutes walk to the cathedral. There is also 24 hour coffee, which is a real perk. Can definitely recommend.
Stayed 1 night in Jun 2018
Response from Irene on 7 Jun 2018
Thank you very much for yours words!! It has been a pleasure to have you in our hotel!It is a satisfaction to listen that.We always try to our guest feel like home. Best regards.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
. Romantic stay and visut
All was great. Excellent location, nice room, friendly staff
Response from Irene on 30 Mar 2018
Thank you very much for yours words!!It is a pleasure to have guests like you!! Have a great day! Regards.

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location & clean, however....
Our adult son an my husband and I stayed here for 3 nights. Rooms #1 (a single) and #2 (a double) are very small. Room #2 has a glass bathroom which is uncomfortable to say the least, when 2 people are in the room! Room #1 has a bunk bed and can sleep 2. A very nice breakfasts room.
Stayed 3 nights in Sep 2017
Thanks for share your experience. We are sorry that you did not like them, we have more spacious rooms and maybe more suitable for your options. In the web they have available the photographs in which these characteristics are specified, we feel that they have not chosen what they were looking for

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient hotel
Nice convenient hotel
Stayed 2 nights in Jul 2017
Many thanks for your kind words, good week! Isabel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, new and clean. Highly recommend
Staff were great, breakfast from 8-12 with a good selection of cold and sweet. Coffee and water available any time. Room was small like most European rooms but very new, clean and modern. Right on the edge of old town, discounted parking (10 Euros/day) very close by. Great value, can't say anything negative.
Response from Isabel on 9 Jul 2017
Thank you very much for your kind words, especially for the staff, on behalf of the whole team, thanks again for valuing our work

10/10 Excellent

Antonio, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
Incredibly well located, close to the center of the city but not in tne middle of the noise! Great service. The ladies attending in the two shifts could not be nicer. The rooms are wonderful: clean, nice, well-lit and large for European standards.

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Begoña on 13 Mar 2024
Muchísimas gracias, Marta, por dejarnos esa palabra... un saludo y hasta siempre!

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedaje B&B. Hotel en excelente estado, muy limpio. El cuarto me resultó muy acogedor y de buen tamaño. Buena atención por parte del personal y muy buen desayuno. Muy buena ubicación en el casco antiguo a 7 min de la catedral caminando, a dos pasos del museo del pobo Galego, parque Bonaval y parada de bus para el aeropuerto a un par de minutos. Fue una muy buena experiencia y volvería a elegir Atalaia B&B para mí próxima visita.
Stayed 2 nights in Jan 2024
Response from Begoña on 16 Feb 2024
Emmanuel: muchísimas gracias por dejarnos este comentario tan... completo. Un saludo y le esperamos: promete volver!

10/10 Excellent

Jorge Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Begoña on 16 Feb 2024
Saludos, gracias y hasta otra ocasión

10/10 Excellent

Álvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Tanto el trato por parte de todo personal como las instalaciones nos han dejado con ganas de volver y repetir la experiencia. Totalmente recomendable.
Stayed 1 night in Oct 2023

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está en punto estratégico si te gusta caminar y conocer rápidamente el centro de Santiago de Compostela maravilloso lugar además muy tranquilo lo único es no hay lugar para parques coché tienes que dejarlo en el parqueo la Salle el más cerca y seguro por 15 euros el día
Stayed 1 night in Oct 2023
Response from Cris on 20 Oct 2023
Gracias Álvaro por tomar el tiempo para valorarnos.Nos alegra que haya disfrutado de su estancia en AtalaiaAl ser zona peatonal es no contamos con parking sin embargo la Salle esta muy cerca.¡Un saludo cordial y hasta la próxima!.

6/10 Okay

Laurine

Travelled with partner
Liked: Cleanliness
Un hôtel de passage très bien situé avec une belle vue. Je n’ai pas apprécié le fait qu’il n’y ai personne à la réception quand on est arrivés alors qu’il n’était pas si tard
Stayed 1 night in Sep 2023
Response from Cris on 20 Oct 2023
Merci d'avoir pris le temps de nous évaluer.Nous nous excusons qu'à ce moment-là il n'y avait personne, mais lorsque nous avons sonné, nous sommes arrivés rapidement.Cordialement

10/10 Excellent

Manuela Lavado

Travelled with family
Liked: Amenities
Nuestra habitación fue en el ático,muy espaciosa y la decoración muy bonita. El desayuno bastante correcto. El personal muy amable. Muy céntrico. Volveríamos sin dudarlo.
Stayed 1 night in Aug 2023
Response from María on 18 Aug 2023
Muchas gracias por su amable valoración. Esperamos vernos de nuevo. Un saludo

8/10 Good

DIDIER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel a 5 mn du centre de Santiago
Stayed 1 night in Aug 2023
Response from María on 10 Aug 2023
Muchas gracias por tu aportación

10/10 Excellent

Omar

Stayed 1 night in Jul 2023
Response from María on 10 Aug 2023
Muchas gracias Omar por tu excelente valoración

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Combo ganador
Perfecto para conocer el centro, apenas 10 minutos de la catedral y alrededores, servicio recepción de 10, desayuno exquisito y muy cuidado, gracias por todo, Agustina 🤗
Stayed 2 nights in Jun 2023
Response from Hoteles Atalaia on 4 Jul 2023
Gracias a ti Agustina por la excelente valoración y detallado comentario.Nos contenta haber superado sus expectativas.Un saludo y hasta siempre!

8/10 Good

Torgeir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koselig hotell med gangavstand til alt. Rommetvar koselig og hadde akkurat det man trenger. Litt enkel frokost med lite utvalg av pålegg.
Stayed 1 night in Jun 2023
Response from María on 20 Jul 2023
Gracias por compartir su opinión. Un saludo

10/10 Excellent

Clément

Stayed 1 night in Apr 2023
Response from Atalaia on 4 Apr 2023
Buenas tardes Clement,Muchísimas gracias por tomar el tiempo para valorarnos.Nos alegra que hayas disfrutado de tu estancia en Atalaia.Un saludo,

10/10 Excellent

Mario

Stayed 1 night in Apr 2023
Response from Atalaia on 4 Apr 2023
Mario, muchísimas gracias por la excelente valoración que tanto tu como Clement nos han dado.Esperamos verlos de nuevo por aqui.Un saludo

10/10 Excellent

Jesus

Stayed 3 nights in Jan 2023

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2021
Response from Irene on 31 Jul 2021
Thank you very much!!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Muy buen hotel en Santiago. Las habitaciones son modernas y cómodas. No se nota para nada pequeña la habitación. El balcón que da a la calle es muy agradable. Un hotel muy recomendable.
Stayed 1 night in Jul 2020
Response from Begoña on 3 Aug 2020
Estimado huésped: muchísimas gracias por su comentario. Nos halaga su aportación y le recibiremos de nuevo muy gustosamente. Un saludo y hasta siempre.

4/10 Poor

Verified traveller

Disliked: Staff & service
Decepcionados
La cama no es demasiado cómoda. Las habitaciones no están insonorizadas ni al exterior ni a las demás habitaciones. No hay recepción por la noche, se queda desviada a un número de teléfono por si ocurre algún problema, pero cuando lo tuvimos nos salia un mensaje de voz indicando que estaba "apagado o fuera de cobertura".
Stayed 2 nights in Mar 2019
Response from María on 31 Mar 2019
Sentimos que su experiencia con nosotros no haya sido del todo satisfactoria; en cuanto a sus apuntes indicar que efectivamente no hay recepción presencial 24hs, y si el telefono de contacto le dio apagado o fuera de cobertura se debió a un fallo puntual , por lo que le pedimos disculpas. En cuanto a la insonorización tenemos todos los materiales permitidos por la normativa de rehabilitación de los inmuebles en casco histórico, (así como doble ventana con doble cristal) si bien es cierto que se trata de una casa pequeña (de ahí su encanto), por lo que obviamente no hay espacios libres tipo hall de entrada a la habitación, que siempre ayudan a crear barreras acústicas. En cuanto a la cama, nada que objetar, hoy en día hay tanta variedad de colchones en el mercado que es imposible acertar con el que prefiere cada cliente... nuestro criterio de elección se basa en estándares de calidad y satisfacción para el mayor número de clientes posible, que en su caso no ha sido acertado... En cualquier caso muchas gracias por haber compartido con nosotros su parecer Un saludo

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi hotel para siempre en Santiago.
Alojamiento perfecto en el centro histórico. Magníficas instalaciones con mucho encanto. Muy bien atendidos por la chica de recepción, que es encantadora.
Stayed 2 nights in Mar 2019
Response from Irene on 31 Mar 2019
Muchas gracias por su amable comentario, esperamos vernos en otra ocasión. Un saludo

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen alojamiento
Hotel practicamente nuevo y céntrico. La cama muy cómoda y grande, con carta de almohadas, la habitación tiene un buen tamaño. El desayuno incluido tiene bastante variedad y muy bueno, con zumo de naranja recién hecho. El personal del hotel es muy amable. Volvería a alojarme de nuevo.
Stayed 2 nights in Oct 2018
Response from Irene on 31 Oct 2018
Muchas gracias por su comentario tan atento y positivo. Esperamos verlo de nuevo. Un saludo

10/10 Excellent

YI-HWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2018
Response from Irene on 5 Sept 2018
thanks a lot for your value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto in tutto - personale gentile e super preoarato, posizione ottima e camera belle e pulitissime! Consiglio la suite più spaziosa e con terrazzino
Stayed 1 night in Aug 2018
Response from Irene on 25 Aug 2018
Grazie mille!! La suite è una delle più belle e spaziose camere dell'hotel. Noi siamo lieti che il vostro soggiorno con noi sia stato piacevole!Saluti.

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Isabel on 25 Apr 2018
Muchas gracias Bertrand por us amable comentario, Le deseamos un fantástico día!