Can't fault the room or the hotel but a couple of things spoilt the stay. The enormous 27euro car park charge is out of order. Forced to park on -2 level where there is no lift into the hotel - how are you supposed to move your luggage up 10 floors. Need to rethink this policy especially as the floor above with the lift was close to empty. Reception staff were odd. 3 out of 4 were Ok but you have one member of staff who has a superiority complex, it would be nice to be greeted as a friend rather than an inconvenience. Silly things but they take the edge off of a stay.
Very modern hotel in The heart of Madrid. 5 minutes away from The Bernabeu Stadium And around The area, great restaurants And bars. Really recommend it. I lived in Madrid for 8 years And this is an excellent hotel And one Of The most modern.
I critize all of This Hotel's recepcionists, they are rude And I Heard them critize a client in front of me(another client). Apart from that, everything is great!
I stayed from July 8th to 12th at this hotel.
Everything was really nice but air conditioning was not working well at all.
I had to soak hand towel and put it on my neck to cool my body until room
got enough cooling (very late night or early morning).
I'd like not you to misunderstand everyone, all other points than air conditioning
was perfect. Unluckily I stayed while very hot summer days in Madrid, but while
such a condition your should have enough air conditioning in the room I think.
Real Madrid’s home, the 80,000-seat Bernabéu stadium is must-see for football fans and the stadium tour is fascinating. There is a shopping centre behind and, to the north, traditional restaurants in leafy shade, popular with office workers. Next to the stadium, the frenetic Paseo de la Castellana is lined with businesses, shops and restaurants. The Museo de Esculturas al Aire Libre has impressive sculptures.
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