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Reviews of Comfort Inn Santa Rosa on Route 66

2.5 out of 5
Comfort Inn Santa Rosa on Route 66
2524 Historic Route 66, Santa Rosa, NM

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1006 reviews" "
Rating 8 - Good. 381 out of 1006 reviews" "
Rating 6 - Okay. 115 out of 1006 reviews" "
Rating 4 - Poor. 60 out of 1006 reviews" "
Rating 2 - Terrible. 48 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
Nice place - great people!
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Thomas,We're so glad to hear you enjoyed your stay with us! Our team works hard to ensure our guests have a positive experience. Thank you for sharing your feedback with us. Safe travels and we hope to welcome you back in the future!

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet rooms, conveniently located right off the freeway. Quick checkin even at 1am.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Rhonda,We are delighted to hear you enjoyed our clean, quiet rooms and convenient location. Our team always aims to provide efficient service regardless of the time. Your positive feedback is truly appreciated. Thank you for choosing to stay with us.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Debra,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

4/10 Poor

Jody

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
What a JOKE!! Old school, outdated hotel room at $190 per night. The lady at check in was rude, limited parking, no elevator for second floor rooms … all lighting was dim: parking lot, hallways and hotel room. We slept in our clothes, didn’t open suitcases and we left first thing in the morning. The whole place just felt shady. Maybe because we were scammed.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Jody, We apologize for the experience you encountered. Your feedback is important to us and will be shared with the relevant departments for review. We strive to provide a comfortable and pleasant stay for all our guests. Thank you for bringing this to our attention.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were exceptionally comfortable. Disappointed that the hot tub was out of commission.
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Lori,We are pleased to hear you enjoyed our comfortable beds during your stay. We regret any inconvenience caused by the hot tub being unavailable. Your feedback will be shared with the team for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Gary

Decent place for the money!
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Gary,We are pleased to hear that you found value in your stay with us. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience at our hotel.

6/10 Okay

Thomas Van

Liked: Staff & service
Disliked: Property conditions & facilities
Works in a pinch, but booked it so kids could burn of steam from a car trip in the pool. Pool and hot tub were not operating at the time. Not Cool! Staff seemed nice.
Stayed 1 night in Mar 2024
Response from Comfort Inn Santa Rosa Management on 14 Mar 2024
Dear Thomas,We apologize for the inconvenience regarding the pool and hot tub closure during your stay. Your feedback is important, and we'll address this issue to ensure it doesn't happen again. We're glad to hear that our staff made a positive impression. Please accept our apologies for falling short of your expectations, and we hope to have the opportunity to provide a more enjoyable experience for you and your family in the future.Thank You,Comfort Inn Santa Rosa Management

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. There were some nice choices of restaurants near by.
Stayed 1 night in Mar 2024
Response from Comfort Inn Santa Rosa Management on 13 Mar 2024
Dear Terry,We're glad to hear that you found the hotel satisfactory and enjoyed the nearby restaurant options. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon. If there's anything specific we can do to enhance your experience next time, please let us know.Thank You,Comfort Inn Santa Rosa Management

10/10 Excellent

Patricia

Travelled with pets
Liked: Staff & service, property conditions & facilities
The pet friendly rooms are what keep me coming back. This stay, I found soda in the refrigerator and a note beside the phone for a tip. I don't leave a tip when a pay more than $100 for a night, pay you people a living wage. assure they know to check the refrigerator for remains of the prior guests.
Stayed 1 night in Feb 2024
Response from Comfort Inn Santa Rosa Management on 6 Mar 2024
Dear Patricia,We apologize for the oversight regarding the cleanliness of your room. Rest assured, we will address this with our housekeeping team to ensure thorough inspections are conducted before each guest's arrival. Your feedback regarding tipping will also be taken into consideration. We appreciate your loyalty as a pet-friendly guest and hope to provide a more satisfactory experience on your next visit.Thank You,Comfort Inn Santa Rosa Management

10/10 Excellent

Keith, Roscommon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Breakfast was really good and staff was friendly.
Stayed 1 night in Feb 2024
Response from Comfort Inn Santa Rosa Management on 5 Mar 2024
Dear Keith,We're thrilled to hear you enjoyed your stay! Our top priorities are providing clean rooms, delicious breakfast, and friendly service. Your satisfaction is our goal, and we're delighted we could meet your expectations. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay in the future!Thank You,Comfort Inn Santa Rosa Management

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled, with a nice pool and hot tub area. We will stay here again the next time we’re in Santa Rosa.
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Conor,We're delighted to hear you enjoyed our updated facilities and pool area! We look forward to welcoming you back on your next visit to Santa Rosa.

8/10 Good

Miklyn

Travelled with family
Liked: Cleanliness, staff & service
Very clean hotel with comfortable beds. It was very quiet despite being close to the interstate. Staff was very friendly. I would stay here again.
Stayed 1 night in Feb 2024
Response from Comfort Inn Santa Rosa Management on 22 Feb 2024
Dear Milkyn,Thank you for your positive feedback!  We're thrilled to hear that you enjoyed your stay at our hotel and found it to be very clean with comfortable beds. It's great that the hotel's location provided a quiet environment despite its proximity to the interstate. We're also pleased to know that you experienced friendly service from our staff.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your patronage!Thank You,Comfort Inn Santa Rosa Management

8/10 Good

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed there a few times now i like that it's right off the freeway and quiet
Stayed 1 night in Feb 2024
Response from Comfort Inn Santa Rosa Management on 21 Feb 2024
Dear Robert,Thank you for being a loyal guest and for sharing your feedback with us!  We're thrilled to hear that you've enjoyed your stays with us and appreciate our convenient location right off the freeway.  We understand the importance of providing a peaceful environment for our guests, and we're glad to know that you find our hotel to be quiet.We look forward to welcoming you back for many more comfortable and enjoyable stays in the future!Thank You,Comfort Inn Santa Rosa Management

10/10 Excellent

Howard, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff. Easy to find on Historic Highway 66.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Howard,Thank you for choosing our hotel and for your positive feedback on our attentive staff. We're glad to hear that you found us easily located on Historic Highway 66. We appreciate your review and hope to have the opportunity to welcome you back in the future.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the highway
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 30 Jan 2024
Hi Peter,We're delighted to hear that you found our location convenient with easy access to the highway. Ensuring that our guests can easily navigate to and from our hotel is important to us, and we're glad that our proximity to the highway met your needs. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated, clean, comfortable, and friendly staff!
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 30 Jan 2024
Hi Lori,Thank you for your feedback regarding your recent stay at our hotel. Our team works hard to ensure that our guests have a pleasant experience, and we're delighted that you found our staff to be friendly and accommodating. Providing a clean and comfortable environment is essential to us, and we're glad that our renovations met your expectations in this regard. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

TERESA

Travelled with family
Liked: Property conditions & facilities
Comfortable bed. Clean. Nice staff. It would of been nice to have an extra towel for my hair.
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 30 Jan 2024
Hi Teresa,We're delighted to hear that you had a comfortable and enjoyable experience overall. We're thrilled that you found the bed comfortable, the room clean, and our staff nice. Providing a welcoming and accommodating environment for our guests is always our priority, and we're glad we met your expectations in this regard. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 17 Jan 2024
Hi Jonathan,Thank you so much for taking the time to share your positive feedback regarding your recent stay at our hotel. We are thrilled to hear that you had an excellent experience with our service. Providing exceptional service is our top priority, and we are delighted to know that we met your expectations. Your kind words are truly appreciated and serve as motivation for our team to continue delivering outstanding service to all our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

noelle

Stayed 1 night in Jan 2024
Response from Guest Relation Management on 12 Jan 2024
Hi Noelle,Thank you for giving us a 5-star rating! We're thrilled to know that you had a great experience at our hotel. The hotel takes pride in providing exceptional service and making our guests feel at home. We hope to have the pleasure of hosting you again in the future!

2/10 Terrible

Anais

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, smelly rooms. Black mold in the shower. Side walks uneven. Claimed to be accessible but had no elevator, not to mention how difficult it the sidewalks in the parking lot made it difficult for wheelchairs and mobility devices. Bedding was dirty, stains in carpets and ceilings. No outside ventilation or privacy. The only window in the room opened to the indoor, in closed pool. Awful place.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Anais, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your concerns regarding cleanliness and accessibility. Rest assured, we will address these issues with our team to ensure a better experience for future guests. We strive to provide comfortable accommodations and will take your comments into consideration for future improvements.

8/10 Good

Roxanne

Stayed 1 night in Dec 2023
Response from Guest Relation Management on 26 Jan 2024
Hi Roxanne,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Dawn

Stayed 1 night in Jan 2024
Response from Guest Relation Management on 26 Jan 2024
Hi Dawn,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Sokhom

Stayed 1 night in Dec 2023
Response from Guest Relation Management on 17 Jan 2024
Hi Sokhom,Thank you for your fantastic 5-star rating! We are thrilled to learn that your experience at our hotel met and exceeded your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our utmost priority. Your positive feedback means a lot to us, and it inspires our team to continue delivering the highest standards of hospitality. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Pamela

Stayed 1 night in Dec 2023
Response from Guest Relation Management on 29 Dec 2023
Hi Pamela,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

8/10 Good

Kathryn

Stayed 1 night in Dec 2023
Response from Guest Relation Management on 29 Dec 2023
Hi Kathryn,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Joshua

Stayed 1 night in Oct 2023
Response from Guest Relation Management on 27 Dec 2023
Hi Joshua,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

8/10 Good

Devang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like breakfast that much. No variety food are available at breakfast. To be honest, Breakfast included is not worth.
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Devang,Thank you for sharing your feedback regarding the breakfast options. We appreciate your input and will take it into consideration to enhance our breakfast offerings for future guests. We apologize if it did not meet your expectations on this occasion. We value your opinion and hope to have another opportunity to serve you better in the future.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Comfortable beds and pillows. Ease at check- in. Nice breakfast. Even offered a late check out for a tired traveling family.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Nicholas,Thank you for taking the time to share your positive feedback about your recent stay with us! We're delighted to hear that you found the beds and pillows comfortable, and the check-in process easy. It's wonderful that you enjoyed the nice breakfast, and we're pleased that our team offered a late check-out option for your tired traveling family. Your comfort and satisfaction are our top priorities, and we appreciate your kind words. We value your patronage and look forward to the pleasure of serving you again in the future.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and nice looking. The fireplace area was homey with a Christmas tree in the corner. The breakfast area was very clean and the food was good. We were quite happy with our stay.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Judith,Thank you for taking the time to share your positive feedback about your recent stay with us! We're delighted to hear that your room was very clean and nice looking. It's wonderful that the fireplace area with a Christmas tree added a homey touch to your experience. We're also pleased that you found the breakfast area very clean, and the food was good. Your satisfaction is our top priority, and we're grateful for your kind words. We value your patronage and look forward to the pleasure of serving you again in the future.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Renee,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 14 Dec 2023
Hi Robert,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many restaurants around.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 13 Dec 2023
Hi Lynn,Thank you for sharing your feedback. We appreciate your input regarding the limited restaurant options in the vicinity. ae continuously strive to enhance our guests' stay, we will take your comments into consideration and explore ways to provide more dining options or offer recommendations for nearby restaurants. We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 13 Dec 2023
Hi William,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Larry, chesapeake

Travelled with family
The hotel looks very clean and upgraded. Check-in staff (Sarah) is very customer service oriented, providing easy check-in. The breakfast has excellent hot morning food along with cold items.
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 12 Dec 2023
Hi Larry,Thank you for sharing your positive experience with us! We're delighted to hear that you found the hotel clean and upgraded, and that the check-in staff, especially Sarah, provided excellent customer service, making your check-in process easy. It's also great to know that you enjoyed the breakfast with a variety of hot and cold items. Your feedback is greatly appreciated, and I will make sure to pass on your compliments to Sarah and the rest of the team. We look forward to the opportunity to welcome you back for another enjoyable stay.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guest Relation Management on 8 Feb 2024
Hi Jennifer,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Inn Santa Rosa. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

8/10 Good

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice right off I40
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 5 Dec 2023
Hi Robert,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your business and are pleased to learn that our location met your expectations for convenience. Ensuring our guests have easy access to key destinations is a priority for us, and we're delighted that our location contributed positively to your experience. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Kelli

Travelled with partner
Liked: Cleanliness, staff & service
Nice place to stay
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 28 Nov 2023
Hi Kelli,Thank you for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you found our hotel to be a nice place to stay. Creating a positive and welcoming environment for our guests is our top priority, and we're thrilled that we met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 28 Nov 2023
Hi Wendy,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our hotel to be clean. Maintaining a clean and comfortable environment for our guests is our top priority, and we're delighted that we met your expectations. We appreciate your patronage and look forward to the opportunity to welcome you back on your next visit.

4/10 Poor

SHANNON

Disliked: Amenities
.
Stayed 3 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello SHANNON, Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience and apologize for any inconveniences encountered during your stay. If there is anything specific you would like us to address, please feel free to reach out to our management team directly. We value your feedback and are constantly striving to enhance our guests' experience.

10/10 Excellent

Hallie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed and friendly staff
Stayed 1 night in Nov 2023
Response from Manager on 26 Nov 2023
Hello Hallie,Thank you for sharing your positive feedback on our clean facilities, comfortable beds, and friendly staff. We strive to provide a comfortable and welcoming experience for all our guests. We look forward to welcoming you back in the future and providing you with another enjoyable stay.

6/10 Okay

Melissa, Lakewood

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Close to highway. No where to eat.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 21 Nov 2023
Hi Melissa,Thank you for sharing your observation about the hotel's proximity to the highway. While it can offer convenience for travelers, we understand that having dining options nearby is also important. If there are specific amenities or services you feel would enhance your stay or if there's anything we can assist you with, please don't hesitate to let us know. Your feedback is valuable, and we want to ensure your stay is as comfortable as possible. We appreciate your feedback and look forward to welcoming you back for any future visits.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was very helpful when our gps took us way out in the country. The motel was very clean and the breakfast was great.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 21 Nov 2023
Hi Sharon,Thank you for sharing your positive experience! We're pleased to hear that the desk clerk was helpful in navigating your way and that you found the hotel very clean. It's also great to know that you enjoyed the breakfast. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 20 Nov 2023
Hi Bruce,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello William,Thank you for taking the time to share your extraordinary rating of our hotel. We truly value your feedback and are thrilled to know that your stay exceeded all expectations. We appreciate your recognition and hope to welcome you back for another exceptional experience in the future.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly staff. Good breakfast and very convenient to Interstate 40.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 14 Nov 2023
Hi Robert,Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you found our hotel beautiful and our staff friendly. It's wonderful to know that you enjoyed the breakfast and found our location very convenient to Interstate 40. Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we met your expectations. Thank you again for your kind words, and we look forward to the pleasure of welcoming you back for another great stay.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 14 Nov 2023
Hi Mark,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Nice hotel & room for the price. I will stay here again. Thank you!
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello Philip,Thank you for your kind feedback! We are thrilled to hear that you had a pleasant experience during your stay with us. We appreciate your recognition of our excellent value for the price. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Arlen, West Fargo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom door did not stay closed.
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello Arlen,Thank you for sharing your feedback regarding the issue with the bathroom door. We apologize for any inconvenience this may have caused during your stay. Your concerns have been duly noted and we will ensure that our maintenance team addresses this matter promptly.",

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the comfort inn for a SCUBA trip. Small town, but great hotel
Stayed 2 nights in Oct 2023
Response from Manager on 4 Nov 2023
Hello Heather,Thank you for choosing Comfort Inn for your recent SCUBA trip. We're delighted to hear that you enjoyed your stay in our small town. We strive to provide outstanding accommodations and we're glad we could meet your expectations. We hope to welcome you back again in the future.

10/10 Excellent

Carl

Stayed 1 night in Oct 2023
Response from Guest Relation Management on 1 Nov 2023
Hi Carl,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.