I spend quite a bit of time away from home in Santa Cruz and have been very impressed by Hotel Paradox. The rooms are very clean, comfortable, and very nice in general. The restaurant and bar is awesome. The pool area is always clean and very nice to have the extension of the bar serving you drinks as you enjoy the sun. The Hotel Paradox is DEFINITELY worth your money.
The attendant was very nice and accommodating. The room itself was not great but what do you expect for $85. Everything is walking distance and it is located by great surf spots. I would stay again to go surfing. My room had an ocean view. Room 212-214 have pretty good views. It also very quiet. The room itself is a little dated and could maybe be a little cleaner. The breakfast needs some serious improvement. Very few options and coffee is terrible. Overall my stay was pleasant. I would stay there again.
I do not like to be forced to write about my experience from EXPEDIA when I only wanted to give a compliment about my stay. OK I guess I need to write more to hit the require amount of words that this site insists on. This may be my last comment on the Expedia site.
You are not paying for the room. When the caulking and fixtures are better in your own house then you expect a 99 dollar room not a 300 dollar room. The grounds and service are great. Food is excellent. But management is not paying to keep the rooms state of art and as clean as you would want for a hotel this price. Carpets in hallways were dirty, room carpet was near end of useful life, and bathroom caulking was old and dirty. For the price and location, this room should have had a high end laminate floor, clean white caulking, and brighter lights. You could not read with the dull lighting in the room and in lamps. And on first floor the sliding glass door has no locks. No way to leave slider open a bit for fresh air with no fear of theft.
It was not a bad hotel but it was hot the weekend we were there and they have no air conditioning. They do provide a fan but it was still too hot. The grounds could use some work and the vending machine was not working. The staff was friendly and attentive. They do have a restaurant attached to the front desk which was convienient. It was also centrally located but still away from all the crowds.
The pluses are good location three blocks from the boardwalk, lots of free parking inside the fenced property and friendly responsive staff. Our room was large and clean. Bath area was nicely done with newer countertops, but room furnishings were minimal. Lots of square footage in the room, but no place for two people to sit together. Minuses were mostly related to being crowded. The pool area can be noisy with kids (though it closes promptly at 10pm) and the breakfast room could not keep up with the demand on a recent weekend. On both Saturday and Sunday mornings they were out of many items. There is no hot food included except waffles, and this also runs out when the lines are long.
The mighty Pacific serves as center stage and backdrop for all things leisure in Santa Cruz. Its boardwalk offers rollercoaster thrills with bay views. Down Beach Street, the city wharf is a prime fishing and whale-watching spot. Nearby, surfers near and far head to Steamer Lane to catch monster waves. Downtown’s charming Pacific Avenue plays hosts to land lovers with its local shops and cafes.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.