Exterior

Reviews of Hayes Mansion, San Jose - Curio Collection by Hilton

4 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1006 reviews" "
Rating 8 - Good. 220 out of 1006 reviews" "
Rating 6 - Okay. 127 out of 1006 reviews" "
Rating 4 - Poor. 55 out of 1006 reviews" "
Rating 2 - Terrible. 57 out of 1006 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property
Stayed 2 nights in Mar 2024

10/10 Excellent

Abigail

Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. However, it’s nestled in a residential area secluded from other attractions, dining, and sight seeing. You will need to rent a car or Uber to enjoy the surrounding area. Note there is an overnight parking fee.
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authenticity,
Stayed 2 nights in Jan 2024

10/10 Excellent

Jamie, Santa rosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant employees were friendly and had great service
Stayed 2 nights in Jan 2024

10/10 Excellent

Ma Blanca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay, it was quiet. The only down thing is the people above us were loud, you would hear a lot of their walking. Besides that everything else was great!

10/10 Excellent

Jackie

Travelled with partner
This was a wonderful place to stay for my birthday. The staff was very helpful and kind. The room was so nice and had a very comfortable bed.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building; the room and the bathroom were very clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Stayed 3 nights in Jan 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jasmine

Stayed 4 nights in Jan 2024

10/10 Excellent

dorothy

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 2 nights in Jan 2024

8/10 Good

Marcelino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed the nature around the mansion and the park.
Stayed 18 nights in Dec 2023

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Darin

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice hptel
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is super kind and helpful. I really enjoyed my stay a lot and wanted to stay longer!
Stayed 3 nights in Dec 2023

10/10 Excellent

Erika, downey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with walking trail to park and onsite dining. Heated pool and hot tub.
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Stayed 5 nights in Dec 2023

6/10 Okay

Haowei

Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Great place to stay for the holidays!
Stayed 2 nights in Dec 2023

4/10 Poor

Julien, Mountain View

Business traveller
The room was quite noisy. I also submitted a request for my check-out bill through the hotel's website contact form but received no response.
Stayed 2 nights in Dec 2023

10/10 Excellent

hunter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decked out for the holidays and surrounded by bright light displays at neighboring houses, it was a lovely spot to spend a few days before Christmas came. It was clear that Hilton did a refresh when they took over as the older property seemed clean and bright. Entering rooms over the meeting space on the big building is a bit of a hassle, but the service is quite good and the breakfast buffet is above average.
Stayed 3 nights in Dec 2023

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Liked this hotel and park near by.

10/10 Excellent

Ed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jailin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Brigitte

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hayes Mansion was a great experience. We really enjoyed the park & trails on the property, as well as the hot tub and fitness center. The breakfasts at the onsite restaurant were delicious. We stayed in a double queen room (1306). It was fairly spacious and included a separate bathroom and balcony. Two suggestions for improvement: 1) better lighting in the main bedroom area. It is very dim, even during the daytime. All the lamps are downward facing with a narrow scope, so some kind of overhead lighting would help. 2) shelving in the bathroom. There is no place to set a toiletries kit, except on the toilet.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susilina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is comfortable and quiet with a nice park beside it for a nice walk. The room is clean and well kept. I specifically like the fact that the hotel tried to maintain the history of the property.
Stayed 1 night in Nov 2023

2/10 Terrible

Chungshie

Stayed 4 nights in Nov 2023

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and comfortable, helpful and friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was nothing I did not like it was a very enjoyable place to stay very cool mansion definitely a place I will come back to.
Stayed 2 nights in Nov 2023

10/10 Excellent

Noelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would recommend to my friends
One of the best places I’ve stayed on clean room great service and awesome environment would stay again 10/10
Stayed 1 night in Nov 2023

8/10 Good

ELPIDA

Stayed 1 night in Nov 2023

10/10 Excellent

Austin

Travelled with family and small children
Beautiful, beautiful, beautiful. The grounds, the hallways, the common areas. Everything was clean and beautiful. I can’t wait to return and stay longer
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem of a hotel. I enjoyed my stay!
Stayed 5 nights in Nov 2023

8/10 Good

Elizabeth, Sonoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning eye-catching property with large, modern, and clean rooms. Gorgeous pool area and event space. Staff are friendly and welcoming. Only concern I had was the disabled parking not close to the room, or the elevator.
Stayed 1 night in Nov 2023

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in San Jose. Love the old charm of this property and the beautiful grounds.
Stayed 1 night in Nov 2023

10/10 Excellent

Terra

Stayed 1 night in Nov 2023

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and close to my business location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luved the hotel. Beautiful room. Beautiful hotel. Wondeful breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location.
Great, quietly located Hotel near a park, nestled in a quiet safe neighborhood in San Jose. Service was excellent. Rooms large and clean . Restaurant was delicious and reasonably priced .
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Stayed 1 night in Oct 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Yasmeen

Stayed 1 night in Oct 2023

8/10 Good

Jeff

Stayed 1 night in Oct 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023