Ratings based on 978 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from santa cruz

Posted 21-Dec-2015
Great experience, helpful staff, beautiful location close to town
4 out of 5
Recommended
for Everyone
by A verified traveller from Danville

Love the location, pool, spa and roomy rooms.

Posted 29-Nov-2015
Pros: Quiet.
Location: Close to everything.
Used the warm pool and spa in the morning. Had three rooms in the 700 bldg. Could not have been more quiet. Very close to everything. Great hiking trail and views.
4 out of 5
Recommended
for Families
by A verified traveller from San Francisco, CA

Hotel en el bosque

Posted 29-Nov-2015
Pros: Los cuartos son muy confortables, salvo las camas que son sumamente blandas y en nuestro caso, el de mi esposo y el mío es que nos dolía la espalda.
Cons: Como mencioné las camas no son muy cómodas, pero eso es de gusto personal.
Location: El lugar donde se encuentra el hotel es precioso, es un bosque muy bien conservado, en los alrededores están Santa Cruz y Capitola.
Mi estancia fue muy agradable, aunque no hice uso de las instalaciones como el SPA o la alberca, fui en una visita familiar. Las personas que atienden tanto en recepción como en la puerta, el bar y el restaurante dan un trato excelente.
5 out of 5
Recommended
for Families
by Sarah from Aptos

Couldn't get enough....;)

Posted 09-Nov-2015 on Hotels
Loved every minute of our stay! :) couldn't be more impressed by the pool that is so nicely heated with amazing cabanas around it and to have room service delivered to us while we spent 6 hours in the pool ! AMAZING! Was only staying one night and it turned into a four day beautiful peaceful relaxing FUN AND 100 percent SATISFIED.
5 out of 5
Recommended
for Families
by Anne

This traveller left a rating score only Posted 03-Nov-2015 on Hotels
5 out of 5
Recommended
for Couples
by R U

only good place in Santa Cruz

Posted 03-Nov-2015 on Orbitz
Many of the hotels closer to the waterfront are tourist traps. This place is a good price for the amenities and best place I've stayed at by far in that area.
5 out of 5
Recommended
for Couples
by A verified traveller

Couples Getaway

Posted 30-Oct-2015 on Hotels
Resort was ideal for a quick couple's getaway. Our stay was short, but very relaxing. Front desk receptionist was very helpful and great. Definitely will return when we have more days.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great pool and nice breakfast, outdated pool

Posted 29-Oct-2015
Pros: good location for our trip, but far from the beaches.
Cons: Update rooms and better sheets and bedspreads. Leave coffee out for the buffet and all condiments.
Location: Not much nearby since this is in a secluded area up the hill. You will need to get in your car to travel to beach or restaurants.
We stayed here for a baseball tournament and spent very little time at the hotel. We were able to have 15 minutes in the hot tub before the closing at 11pm. The hotel staff was very nice in how they asked us to leave at 11 and impressed with the good attitude. The room was very dark and dated in the decor. Heavy comforter too much for early fall weather. Roomed smelled musty, but was very quiet. The breakfast buffet was great and price was fair at about $15 per person. However you had to ask for coffee and ketchup and butter from the server. Felt like they should just leave this out for us to enjoy and not have to wait to ask for.
3 out of 5
Recommended
for Couples
by James

This traveller left a rating score only Posted 28-Oct-2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveller

WAY overpriced, THIN walls, TINY room.

Posted 27-Oct-2015 on Hotels
The resort itself is situated nicely and the restaurant wasn't bad and had a nice view. The resort fee of $30 per night way completely ridiculous. This place is more like a timeshare, seems old and overused. They put some lipstick on the pig with some new paint and decorations but it was still a pig. The grout on the bathroom floor was chipping and there were massive holes in it. It would easily get kicked up and if you step on that with bare feet is it like stepping on sharp rocks. Not fun! This was a WAY OVERPRICED MOTEL.