Noisy Room next to the pumps. Unresponsive staff
We checked in to the hotel that looked not very full.
We were assigned roo 501.
As we went to sleep we noticed a noise, and assumed it was temporary.
The noise continued all night, making it difficult to have a good night sleep.
When I called in the morning, the staff was very unresponsive, and almost annoyed with my request of a few extra hours of late check in, so I could take a nap before I started my long drive home.
I don't understand why they gave us the NOISY room when they had a full hotel of empty rooms.
They gave us a discount of $36.00 Dollars in hotel fees, that I thought it was ridiculous after being awake the whole night in a 4 star hotel.