Our room lacked simple things, a desk for instance
It was overall okay, but did not live up to our expectations. Our room did not have a desk for example, which is needed when one is on a business trip. The bathroom was very small and crowded.
The hotel room was spacious, but lacked things of comfort overall.
I needed to do a "late check-out." The fee for that would have been $100! NOT that the hotel was completely booked on a Wednesday afternoon!
Parts of the experience was good, but generally speaking, the experience was disappointing.