Thomas, it's wonderful to hear you had an excellent experience at Best Western Plus Inn Scotts Valley. Thanks for taking the time to share your rating on Expedia. We're looking forward to welcoming you back in the future.

Connie, we appreciate your feedback regarding your stay at Best Western Plus Inn Scotts Valley. It's good to hear you found our location convenient for your needs. We noted your comment about the extra blankets and assure you that measures are being taken to improve our service. Thank you for choosing us and we look forward to welcoming you back.

Lorena, we appreciate your kind words highlighting the friendliness and helpful demeanor of our reception team at Best Western Plus Inn Scotts Valley. It's fantastic to hear you found our location convenient for your travel. In terms of parking, we understand your thoughts and are always exploring ways to maximize space. It would be a pleasure to accommodate you again in the future.

Cheryl, we regret to hear about your recent experience and we understand how noise levels can impact comfort. Situating your room near high activity areas was unintended. Further, it is always our priority for our team members to maintain a professional atmosphere, especially near guest areas. We are responsive to feedback and will ensure actions are taken to avoid a similar situation in the future. We hope you may consider giving us another opportunity to provide a better experience.

We appreciate the feedback, Lyla.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Georgia, it's fantastic to hear you appreciated your time at Best Western Plus Inn Scotts Valley. We're pleased to know the room, cozy beds, and delicious breakfast contributed to an enjoyable stay. Thank you for choosing us, we look forward to your future visits.

Bernardo, thank you for sharing your feedback. It seems your stay was somewhat underwhelming due to the datedness of some amenities in your room. Our goal is to provide comfortable and contemporary facilities for all of our guests and your input helps us improve. We appreciate your patience and understanding, and hope to have an opportunity to provide you with an improved experience in the future.

Julie, it appears your stay didn't meet your expectations, and for that, we're sorry. We're continually aiming to enhance our guest experience and your feedback can assist us with that mission. We hope to have another opportunity to deliver the top-notch service we're known for during your future travel plans.

John, thank you for sharing your insight. We regret to hear that your experience did not meet your expectations regarding cleanliness and amenities. Our team members strive to maintain a high hygiene standard, including appropriate pest control, ensuring hot water availability, and creating a comfortable environment for our guests. Our rates are competitive for the region and reflect the amenities and services we offer. We appreciate your feedback as we consistently strive to improve our services.

Roshini, we appreciate your feedback and regret to hear that your stay wasn't as tranquil and comfortable as we would have liked. We understand that some noises were bothersome to you, and also, there were aspects that fell short of your expectations. Please know our team is continuously striving to enhance our guest experience and your feedback serves as a valuable tool. Thank you for staying with us.

Elda, it's such a pleasure to hear that you've found the Best Western Plus Inn Scotts Valley to be neat and our colleagues amicable. We are thrilled that you had a comfortable stay in our peaceful neighborhood. We hope to welcome you back in your future travels.

Sara, it's wonderful to hear that you found the Best Western Plus Inn Scotts Valley to offer a peaceful and accessible experience. We always strive to provide a tranquil environment for all of our guests. We hope to have the opportunity to host you again in the future.

Marite, we appreciate your feedback on your recent stay at Best Western Plus Inn Scotts Valley. We're thrilled to hear you found most aspects of your visit pleasing. However, we deeply regret any inconvenience caused due to the delay in resolving the issue with the shower. Future endeavors will see improved maintenance efficiency from our dedicated team. We hope to have the opportunity to serve you again and provide a seamless experience.

Mike, it's wonderful to hear you enjoyed the breakfast at Best Western Plus Inn Scotts Valley. We believe a good day starts with a good meal. We can't wait to welcome you again soon.

Katie, we're delighted to know you found the Best Western Plus Inn Scotts Valley to be beautiful and immaculate. However, we regret that you experienced some noise from neighboring guests. Our team always aims to maintain a quiet and peaceful environment. We're pleased to see that your overall experience was great, and we hope you'll return for another enjoyable stay.

Steve, it's uplifting to know that your stay at the Best Western Plus Inn Scotts Valley catered to your needs and that you appreciated our hospitable team members and clean, cozy rooms. We're also pleased that our location served you well with dining and shopping options. Regarding parking, please accept our apology for any inconvenience. Ensuring a smooth experience for our guests is our goal, and your feedback helps us improve. We hope to see you again soon.

Good Morning Cady Barry, I'd like to thank you for taking the time to complete the survey regarding your recent stay at our property. I am pleased to hear my team was able to accomodate you during difficult weather conditions. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely, Angela Pena Murueta Front Desk SupervisorBest Western Plus Inn Scotts Valley

Sheri, thank you for rating your stay at the Best Western Plus Inn Scotts Valley. We are pleased to know you appreciated your time with us. Hopefully, during your next visit, we can make your experience even more wonderful. Safe travels.

Dear Yesenia Ventura, I'd like to thank you for taking the time to complete the survey regarding your recent stay at our property. I am thrilled to hear we were able to provide you with exceptional service and a comfortable stay! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty to our brand. Sincerely, Angela Pena Murueta Front Desk Supervisor Best Western Plus Inn Scotts Valley

Dear Patricia Gutierrez,Thank you for completing the survey regarding your recent stay at our property. We strive each day to ensure guests experience is exceptional and I feel unsettled that we were not able to met your requirements. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will give us another opportunity to provide you with an impeccable stay.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Angela Pena MuruetaFront Desk SupervisorBest Western Plus Inn Scotts Valley

Thank you for completing the survey regarding your recent stay at our property. It was a pleasure to have you and I am delighted to hear that we were able to deliver exceptional service during your stay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you once again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Angela Pena MuruetaFront Desk SupervisorBest Western Plus Inn Scotts Valley

Dear Larry A Payne, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela Pena Murueta Front Desk SupervisorBest Western Plus Inn Scotts Valley

Dear Wendy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. .Sincerely,Angela Pena MuruetaFront Desk SupervisorBest Western Plus Inn Scotts Valley

Dear Laurie Roth,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Angela Pena MuruetaFront Desk SupervisorBest Western Plus Inn Scotts Valley