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Get an overview of this hotel5-star luxury hotel, walk to Garcia Sanabria Park

VIP Room Upgrades & More

Popular highlights

Free WiFi
Indoor pool
Outdoor pool
Business centre
Smoke-free property

Location

Situated in Santa Cruz de Tenerife, this luxury hotel is steps away from Rambla de Santa Cruz and Garcia Sanabria Park. Plaza de Espana is 0.7 mi (1.1 km) away.

Hotel features

Along with 4 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas, a free beach shuttle and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site.

Room amenities

All 261 rooms boast deep soaking bathtubs, and offer free wired Internet and 24-hour room service. Guests will also find plasma TVs, rainfall showerheads and espresso makers.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Iberostar Grand Mencey provides a health club and a spa tub. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered every day. Wired and wireless Internet access is complimentary.

A business centre is on-site at this 5-star property. 9 meeting rooms are available. This luxury hotel also offers a casino, a sauna and a terrace.

Iberostar Grand Mencey is a smoke-free property.

  • Casino 
  • Lift 
  • Number of bars/lounges - 2 
  • Free beach shuttle 
  • Indoor pool 
  • 24-hour front desk 
  • Spa treatment room(s) 
  • Business centre 
  • Porter 
  • Built in 1950 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Health club 
  • Free wired Internet 
  • Outdoor pool 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 9 
  • Terrace 
  • Free reception 
  • Free parking nearby 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • Concierge services 
  • Conference centre 
  • Banquet hall 
  • Reception hall 
  • Spa tub 
  • Total number of rooms - 261 
  • 24-hour fitness facilities 
  • Number of floors - 4 
  • Arcade/game room 
  • Wedding services 
  • Number of buildings/towers - 1 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Free Wi-Fi  
  • Arcade/game room  

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free parking nearby

Room Amenities

  • Towels provided 
  • HDTV 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Bathtub or shower 
  • Desk 
  • In-room safe 
  • Free wired Internet 
  • Room service (24 hours) 
  • Plasma TV 
  • Espresso maker 

Where to Eat

A complimentary manager's reception is offered each day.

Los Menceyes – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Iballa – This lobby lounge overlooks the garden. Open daily.

Los Laureles – This restaurant specialises in international cuisine and only serves lunch. Open daily.

Aborigen – On-site fine-dining restaurant. Reservations are required. Open daily.

Casino Bar – On-site bar. Open daily.

24-hour room service is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 7:30 AM to 10:30 AM for a surcharge. Every day, the hotel hosts a free manager's reception for you to enjoy. Room service is available around the clock.

Nearby Things to Do

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site 
  • Golfing nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Scooter/moped rentals nearby 
  • Yoga classes/instruction on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation.
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Only service animals are allowed

Debit cards not accepted

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Facilities fee: EUR 18 per person, per day and includes use of:
– Spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Hotel Mencey
  • Iberostar Grand Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • IBEROSTAR Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
  • Iberostar Grand Mencey Hotel Santa Cruz de Tenerife
  • Iberostar Grand Mencey Hotel

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.


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