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Iberostar Heritage Grand Mencey

5.0 star property
Luxury hotel with 4 restaurants and full-service spa
VIP Access

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your current months are May, 2024 and June, 2024.
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June 2024

Iberostar Heritage Grand Mencey

Photo gallery for Iberostar Heritage Grand Mencey

Outdoor pool
Exterior
Double Room, Garden View (single use) | Minibar, in-room safe, individually decorated, individually furnished
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Overview of Iberostar Heritage Grand Mencey

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is £106
Price available on 19/5/2024

Check out the area

Map
Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004
  • Popular LocationLos Menceyes1 min walk
  • Popular LocationRambla de Santa Cruz1 min walk
  • Popular LocationChimisay10 min drive
  • AirportTenerife (TFS-Tenerife South)47 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, individually furnished

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hairdryer
Eco-friendly toiletries
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, individually decorated, individually furnished

Family Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hairdryer
Eco-friendly toiletries
  • 334 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Hairdryer
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room

Minibar, in-room safe, individually decorated, individually furnished

Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hairdryer
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room (with Garden)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (with Garden)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hairdryer
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Double Room, Garden View (single use)

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Garden View (single use)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hairdryer
Eco-friendly toiletries
  • 388 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 1 King Bed

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About the area

Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey is located in Santa Cruz de Tenerife. Teresitas Beach and El Cedro reflect the area's natural beauty and area attractions include La Granja Park and Cesar Manrique Waterpark. Jardin Victoria and Palmetum of Santa Cruz de Tenerife are also worth visiting. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
Visit our Santa Cruz de Tenerife travel guideOpens in a new window

What's nearby

  • Rambla de Santa Cruz - 1 min walk
  • Garcia Sanabria Park - 1 min walk
  • Plaza de Espana - 14 min walk
  • Tenerife Auditorium - 3 min drive
  • Centro Comercial Meridiano - 4 min drive

Getting around

  • Chimisay - 11 min drive
  • Tenerife (TFS-Tenerife South) - 48 min drive

Restaurants

  • Strasse Park - 2 min walk
  • Bar-Terraza Parque García Sanabria - 5 min walk
  • Los Menceyes - 1 min walk
  • Cerveceria Santa Cruz Bulevar - 8 min walk
  • La Verdulería - 7 min walk

About this property

Iberostar Heritage Grand Mencey

Luxury eco-certified hotel
Take advantage of a poolside bar, a terrace and a garden at Iberostar Heritage Grand Mencey. Treat yourself to a manicure/pedicure, a body wrap or a body treatment at SPA Sensations, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes and Pilates classes are offered at the health club; Iberostar Heritage Grand Mencey also has dry cleaning/laundry services, 2 bars and a business centre. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Luggage storage, massage treatment rooms and a lift
  • A reception hall, a front desk safe and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 261 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 20–30 for adults and EUR 20–30 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Los Laureles
  • Los Menceyes
  • Restaurante Kon·Tiki
  • Restaurante Papa Negra

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Building
  • Built in 1950
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 to 30 for adults and from EUR 20 to 30 for children
  • Nearby parking fee: EUR 12 per day (66 ft away)
  • Facilities fee: EUR 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grand Hotel Mencey
Hotel Iberostar Mencey
Iberostar Heritage Mencey
Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
Iberostar Grand Mencey
Iberostar Heritage Grand Mencey Hotel
Iberostar Hotel Grand Mencey
Iberostar Hotel Mencey
Iberostar Mencey
Iberostar Mencey Grand Hotel
Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife

Frequently asked questions

Does Iberostar Heritage Grand Mencey have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Iberostar Heritage Grand Mencey?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Iberostar Heritage Grand Mencey on 19 May 2024 start from £105.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iberostar Heritage Grand Mencey pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Iberostar Heritage Grand Mencey?

Limited spots are available.

What time is check-in at Iberostar Heritage Grand Mencey?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Iberostar Heritage Grand Mencey?

Checkout is at 11:00 AM.

Where is Iberostar Heritage Grand Mencey located?

Situated in Santa Cruz de Tenerife, this luxury hotel is steps away from Rambla de Santa Cruz and Garcia Sanabria Park. Nuestra Senora del Pilar Parish and Almeyda Military Museum are also within 10 minutes.

Iberostar Heritage Grand Mencey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
This is a wonderful five star hotel at a reasonable price, surrounded by a calm atmosphere and a beautiful park. The staff are super attentive accommodating..
Stayed 2 nights in Apr 2024

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a great city hotel unique to Iberostar Canarias
Stayed 7 nights in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for cruise passengers especially if they can land at the small airport in the north. Taxi ride from the larger international airport in the south can be quite costly.
Stayed 1 night in Apr 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely faultless, an exceptional stay
Stayed 7 nights in Mar 2024

10/10 Excellent

jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Friendly, clean, beautiful hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Suzanne Phyllis

Stayed 7 nights in Mar 2024

10/10 Excellent

Monica, cutler bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s very good, and nice for walking around!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

ingrid Aida

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Christopher, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is beautiful and staff is beyond great!
Stayed 4 nights in Feb 2024

4/10 Poor

Amelia

Stayed 3 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Tenerife (TFS-Tenerife South)