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Biltmore Hotel and Suites

Star Rating
3 out of 5

Information

Reviews

3.7 / 5Good
1,716 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    California's Great America
    2 min drive
  • Popular Location
    Santa Clara Convention Center
    4 min drive
  • Restaurant
    Hops Bar and Grill
    1 min walk
  • Restaurant
    Montague's Cafe
    1 min walk
  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    6 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Suite, 1 King Bed, Tower

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Garden Area

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds, Garden Area

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Run of the House

    Room Amenities

    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Suite, 1 King Bed with Sofa bed, Tower

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Santa Clara

In the business district and near theme parks, Biltmore Hotel and Suites is in an area with good airport proximity. The area's natural beauty can be seen at Kelley Park and Shoreline Park, while Rosicrucian Egyptian Museum and The Tech Interactive are cultural highlights. Check out an event or a game at Levi's Stadium, and consider making time for California's Great America, a top attraction not to be missed.

Visit our Santa Clara travel guide

What's nearby

  • Popular Location
    California's Great America - 2 min drive
  • Popular Location
    Santa Clara Convention Center - 4 min drive
  • Popular Location
    Levi's Stadium - 4 min drive
  • Popular Location
    Santa Clara University - 7 min drive
  • Popular Location
    Rosicrucian Egyptian Museum - 9 min drive

Getting around

  • Orchard Station - 3 min drive
  • Santa Clara Great America Station - 9 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 9 min drive

Restaurants

  • Montague Cafe — 1 min walk
  • Hops — 1 min walk
  • Hops Bar and Grill — 1 min walk
  • Montague's Cafe — 1 min walk
  • Starbucks — 4 min walk

About this property

Biltmore Hotel and Suites

3-star Suburban hotel near California's Great America
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a spa tub and a 24-hour business centre are on-site. All 263 rooms provide conveniences such as fridges and microwaves, plus free WiFi and cable TV. Room service (during limited hours), coffee/tea makers and free newspapers are among the other amenities available to guests.
Biltmore Hotel and Suites offers 263 forms of air-conditioned accommodation with a safe and free newspapers. Cable televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and a hairdryer.
This Santa Clara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
In addition to an outdoor pool, Biltmore Hotel and Suites provides a spa tub and a fitness centre. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
A 24-hour business centre is on-site at this 3-star property. This business-friendly hotel also offers multilingual staff, a garden and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary for guests (available during limited hours). Limited complimentary on-site parking is available on a first-come, first-served basis.
Biltmore Hotel and Suites is a smoke-free property.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available from 6:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per stay.
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property only accepts credit cards and debit cards for all bookings and on-site payments. Cash is not accepted. Prepaid debit cards are not accepted. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara
  • Biltmore Suites Santa Clara
  • Biltmore Hotel and Suites Hotel
  • Biltmore Hotel and Suites Santa Clara
  • Biltmore Hotel and Suites Hotel Santa Clara

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Free return airport shuttle from 6:00 AM to 10:30 PM

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:00 AM: USD 19.95 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Filipino
  • Spanish

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Nearby things to do

Activities

Where to eat

5 - Excellent
511
4 - Good
579
3 - Okay
354
2 - Mediocre
180
1 - Poor
92
4.0
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Staff was very unprepared for the arrival of guests on Friday, 12/06. They had a lobby full of guests waiting to check in, who were told that they couldn’t as their rooms weren’t ready. When I tried to check in a little before 3 she said I couldn’t, which is fine. But when I asked if my room would be ready by 3 pm, as this was the time my check in time was, she said “it should be”. When 3 pm hit, our room was not ready and we weren’t able to check in until 3:30 pm. This delayed our plans when we had a 5 pm game to be at. My group and I literally had to change and get ready, in the lobby bathroom.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was quite.. and the room was clean... Friendly staff..

Stayed 1 night in Dec 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible customer service. Would not stay here again.

Stayed 1 night in Dec 2019

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Room took 2 plus hours to get then we got to room and it wasnt cleaned grom.previous guests. Pool should be open later

Stayed 1 night in Dec 2019

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