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Reviews of Holiday Inn Express Hotel & Suites Carpinteria

2.5 out of 5
Holiday Inn Express Hotel & Suites Carpinteria
5606 Carpinteria Ave, Carpinteria, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1003 reviews" "
Rating 8 - Good. 285 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just outside of busy city center
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is as very clean, friendly staff, great breakfast. The ladies in the breakfast area were very helpful and nice. They didn’t rush us out even though we stayed about 15 minutes after closing.
Stayed 2 nights in Mar 2024

8/10 Good

chao

Travelled with family
Liked: Cleanliness, staff & service
This place is ok considering its rate
Stayed 2 nights in Mar 2024

10/10 Excellent

Heidi, South San Francisco

Travelled with group
Liked: Property conditions & facilities
Friendly professional staff
Stayed 1 night in Mar 2024

6/10 Okay

Laurie, Santa Maria

Travelled with partner
Liked: Cleanliness, staff & service
The property is well maintained though old. Backs up to the freeway, and my room was in the back so did hear freeway noise. Parking is not close to rooms. Rooms are outdated, but very clean. It's been a long time since I have been to a place where they put a lock on the shampoo and soap in the bathroom. Makes you feel like you are in an unsafe area. Breakfast was free, but no water, and juice machine was broken. Only option was cheese omlette's for eggs- so no non cheese egg option. Religious station was playing in the breakfast room which I found to be odd.
Stayed 1 night in Mar 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is just great! Friendly and every time, they make you feel welcomed. Rooms are so nice and clean. Property is kept clean and very pretty.
Stayed 1 night in Feb 2024

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, easy check in
Stayed 1 night in Jan 2024

6/10 Okay

Risa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately the room was very noisy. The refrigerator and something else causing a buzzing noise left us disappointed in our stay.
Stayed 1 night in Jan 2024

8/10 Good

Julie

Stayed 1 night in Jan 2024

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic hotel with breakfast. Cannot go wrong.
Stayed 1 night in Jan 2024

10/10 Excellent

Dannil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at this property. A little dated, but it was nice and clean. Free daily breakfast was nice. Staff was very friendly and attentive. Will stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Darline

Stayed 2 nights in Dec 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Tracee

Stayed 1 night in Dec 2023

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Rooms are comfortable and clean.
Stayed 2 nights in Dec 2023

6/10 Okay

Diana

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
When I went into my room there was still a maintenance guy in the room. Then when we pulled out the pull out couch there were still items from the last visit that someone left behind and the pull out couch was dusty .
Stayed 2 nights in Dec 2023

2/10 Terrible

Luis

Stayed 1 night in Dec 2023

10/10 Excellent

Hanish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/Quality property, rooms, parking, and amenities. Outstanding location, customer service, and continental breakfast. The only complaint I may offer is that the outside doors are left open to the public until 11:00 PM. This left me feeling insecure, especially with having a room right next to the stairs...
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
We just needed a place to stay the night because I had a headache and didn't want to be in the car any longer. This was perfect. From ease of booking to the friendly reception. The rooms were large, clean, comfortable, and most importantly quiet.
Stayed 1 night in Dec 2023

10/10 Excellent

Yi

Stayed 1 night in Dec 2023

4/10 Poor

Lee

Stayed 1 night in Dec 2023

10/10 Excellent

marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and room was clean and comfortable

10/10 Excellent

AHMAD, Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, great restaurants and stores nearby. There was a bit of noise but that was my only complaint.
Stayed 4 nights in Dec 2023

2/10 Terrible

Antonio

Stayed 4 nights in Dec 2023

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Gaston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nice place convenient located. Good hot breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Rose-Meri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is within walking distance to downtown with an array of restaurants. Very quiet and easy parking.
Stayed 1 night in Nov 2023

8/10 Good

Regina

Travelled with partner
Liked: Cleanliness, staff & service
Good location, friendly staff, good free breakfast, easy and ample parking but place is a little old, needs a renovation.
Stayed 2 nights in Nov 2023

6/10 Okay

essam

Travelled with family and small children
Liked: Staff & service
Swimming pool was not nice Room furniture was dirty
Stayed 2 nights in Nov 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and it has stayed consistent. Decent breakfast, clean, quiet and good size. My only issue is the mattress is pretty hard. Will stay there again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gagik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, convenient and close to everything We enjoyed our stay
Stayed 2 nights in Nov 2023

10/10 Excellent

MOLLY

Stayed 1 night in Nov 2023

2/10 Terrible

Zhenhui

Travelled with family and small children
Disliked: Cleanliness
Very noisy. 0 sound proof. Freeway traffic loud all night long and next door chatting whole night that you can hear. Horrible experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Mele

Stayed 1 night in Nov 2023

10/10 Excellent

Moonkyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super clean, and super kind !!
Stayed 1 night in Nov 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 2 nights in Nov 2023

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Here Again! Friendly Staff and Clean!
Wow! We were very impressed by the hotel and staff. Staff was very accommodating and friendly! The rooms were super clean!
Stayed 2 nights in Nov 2023

8/10 Good

beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was super clean! Even the space under the beds was spotless. The breakfast was above average and the grounds were lovely, with working charge ports for those with electric cars. There were minor condition issues, including no bubbles in the Jacuzzi, repairs needed in the gym, and an uncomfortable couch in the room. Overall, however, we had a clean, comfortable, relaxing stay.
Stayed 3 nights in Oct 2023