Outdoor pool, pool loungers

Reviews of Tropicana Ibiza Suites - Adults Only

4 out of 5
Tropicana Ibiza Suites - Adults Only
Deessa Tanit, s/n, Playa de'n Bossa, Sant Josep de sa Talaia, Ibiza

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 99 reviews" "
Rating 8 - Good. 26 out of 99 reviews" "
Rating 6 - Okay. 9 out of 99 reviews" "
Rating 4 - Poor. 3 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from Tropicana Team on 21 Jul 2023
¡Saludos desde Ibiza!Muchas gracias por compartir su evaluación con nosotros. Esperamos tener el placer de darle la bienvenida pronto de nuevo en nuestro hotel.

10/10 Excellent

Paris

Stayed 2 nights in Jul 2023
Response from Tropicana Team on 28 Jul 2023
¡Saludos desde Ibiza!Muchas gracias por compartir su evaluación con nosotros.Esperamos tener el placer de darle la bienvenida pronto de nuevo en nuestro hotel.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked just a one-night stay here, as it was much closer to the airport than where we had been staying the rest of the week, and it was perfect for that purpose. My only regret is that we didn't have more time here! I admit to having been a little nervous with an "adults only" billing and the vivid color decor. I wondered what I was getting us into! It turned out to be perfectly wonderful! The hotel is as cute as can be with a retro tropical feel. Our room was perfect and had the ability to allow us to cook there with small grocery stores within an easy walk. Many places to eat nearby. The staff was phenomenal, especially Cami! She and the others went out of their way to help us! I was sick (bad cold), and my husband on crutches. They let us check in early, helped us with suitcases from the lot across the street to our room (both ways), and helped us navigate the rather steep entryway (being re-done next year). If there was one drawback, it was that we had to walk to their sister property for breakfast. For most, this less than 5-minute walk would be a breeze, but with crutches for him and back/hip issues for me, this was a "stretch." However, you also get access to the beautiful beachside pool at this sister property, too, so that's a plus. We really liked the pool/bar setting at our own property, though. It felt cozy, more intimate. Best air conditioning on the island and loved the fan over the super comfy bed! Appreciated the toiletries provided! Lots to do near here.
Stayed 1 night in Oct 2022
Response from Tropicana Team on 13 Oct 2022
Warm greetings from Ibiza!Thank you very much for your stay with us and for sharing with us your impressions.It was great to learn that you loved every single detail that makes our hotel a unique place where to be pampered in Ibiza.It is our pleasure that you had a memorable stay with Tropicana Ibiza Suites experience and we will gladly pass on your compliments to the Team who has consistently exhibited their commitment in providing exemplary service to our guests.It would be our pleasure get occasion to welcome you again in the future.Best wishes from Ibiza,Tropicana Team

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I took a quick trip to party in Ibiza on our honeymoon and stayed at the Tropicana suites and it couldn't have been better! The hotel itself is so unique and has such a fun vibe. The pool is a beautiful hang out spot and the room was so different & very clean. The location is perfect if you’re there for a short stay to party. You can walk to the beach, the beach clubs, Ushuaia & Hi Ibiza. It's also only ~10 min from the airport. Highly recommend!
Stayed 1 night in Jun 2022
Response from Tropicana Team on 8 Jul 2022
Warm greetings from Ibiza! What a kind review - it shows us that you enjoyed your stay very much and we have done a good job. Thank you for taking your time to write a nice review of your recent stay with us. It was great to learn that you loved every single detail that makes our hotel a unique place where to be pampered in Ibiza. Whenever Ibiza calls you back - please let us be your home on the island! Tropicana Team

10/10 Excellent

lior

Stayed 4 nights in Jun 2022
Response from Tropicana Team on 8 Jul 2022
Thank you very much for your evaluation. We are looking forward to have the pleasure to welcome you back soon! Tropicana Team

10/10 Excellent

l

Liked: Cleanliness, room comfort
Would stay again
Large rooms, with nice amenities. Property looked recently renovated. Was too cold to use the pool facilities but the pool area was well kept and tidy. Would stay here again or any other properties owned by the same group if returning to ibiza
Stayed 2 nights in May 2022
Response from Tropicana Team on 6 May 2022
Blissful greetings from Ibiza! We just say Thank you, for your stay with us as well as for your kind evaluation. We are happy to read that you appreciated the design of the hotel and all the little details that contribute to the overall comfort. We really hope to have the pleasure of welcoming you back soon! Tropicana Team

4/10 Poor

Courtney

Stayed 1 night in Apr 2022

10/10 Excellent

Jonathan

Travelled with partner
Liked: Amenities, property conditions & facilities
Funky décor, well located, rooms were a good size with nice amenities. Liked the Marshall Bluetooth speaker in the room! Staff were very friendly.
Stayed 3 nights in Oct 2021
Response from Tropicana Team on 23 Oct 2021
Warm greetings from Ibiza! Thank you so much for your positive feedback from your recent stay with us. It appears you enjoyed all the best aspects of the Tropicana Ibiza and its environs, not to mention our renowned level of hospitality. We are glad to read that you appreciated the little touches and recognized the finer details that makes our Hotel a unique place where to stay in Ibiza. Whenever you return to Ibiza, we are looking forward to you to make your stay cozy and comfortable once again. Tropicana Team

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was great fun to stay in, very colourful. Only downside is the pool is quite small and doesn't get much sun but you can visit their other hotels which have much larger pool areas. Rooms were clean and maintained daily Location was perfect, right on the strip but tucked away from noise Would stay again
Stayed 4 nights in Oct 2019
Response from Tropicana Team on 11 Oct 2019
Blissful greetings from Ibiza! Thank you for taking the time to share your feedback with us. We are glad to read that you appreciated the little touches and recognized the finer details that makes our Hotel a unique place where to stay in Ibiza. Additionally, we are pleased that you found our location convenient for partying and relaxing and close to Ibiza town. We are happy to hear that you will return back to stay with us again in the future and we look forward to welcoming you back soon. Tropicana Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Tropicana Team on 3 Oct 2019
Warm greetings from Ibiza! We just say Thank you, for your stay with us as well as for your kind evaluation. Whenever Ibiza calls you back - please let us be your home on the island! Tropicana Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Tropicana Team on 3 Oct 2019
Greetings from Ibiza! We are pleased to see that you had a pleasant stay with us and we thank you very much for your kind evaluation. We certainly look forward to welcoming you back soon again for another memorable stay with us on your future travels to Ibiza. Tropicana Team

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My Ibiza hotel review
All in all the hotel was good value for money. It was very clean and the staff are very friendly and helpful. The room was quite small for 3 adults, but was well equipped. One big drawback was the hotel bar, as we were only able to purchase bottled beer which was a bit disappointing as none of us fancied it. The location of the hotel is good, only a 5 minute walk to the beach and roughly the same to the bars. If you're after a clean friendly hotel at a reasonable price in a good location then this will work.
Stayed 3 nights in Sep 2019
Response from Tropicana Team on 29 Sept 2019
Blissful greetings from Ibiza! Thank you for sharing your kind feedback from your recent stay at our hotel. We are happy to hear that you were pleased with the excellent service given by our associates and that you found our location convenient for partying and relaxing and close to Ibiza town. Our housekeepers will be pleased to know their efforts are recognised, in keeping the hotel spotlessly clean. We hope to welcome you back again for another relaxing and memorable stay in the near future. Tropicana Team

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Tropicana Team on 30 Aug 2019
We just say Thank you, for your stay with us as well as for your kind evaluation. Whenever you return to Ibiza, we are looking forward to you to make your stay cozy and comfortable once again. Kind regards, Tropicana Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Tropicana Team on 30 Aug 2019
Greetings from Ibiza! We are pleased to see that you had a pleasant stay with us and we thank you very much for your kind evaluation. We certainly look forward to welcoming you back soon again for another memorable stay with us on your future travels to Ibiza. Tropicana Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great ! Staff was awesome and the room had everything ! Only upsetting thing was on arrival on day one there were issues with our room and we were put into their Sister hotel. That hotel was not to our liking from not so helpful staff and not the best room . But Tropicana was def an amazing hotel for the rest of the nights
Stayed 4 nights in Aug 2019
Response from Tropicana Team on 30 Aug 2019
Blissful greetings from Ibiza! Knowing our guest's experiences and impressions is really important for us and we thank you very much for letting us know. We are really happy that you enjoyed your stay with us, appreciated our facilities and our Suites but we are particularly glad that you were satisfied with the service provided by our team. We highly value your feedback and we apologize for the inconvenience with regards of the above aspects you have mentioned at our sister hotel and for the problem we had in the room on the day of your arrival. We certainly hope to have the pleasure of welcoming you back again in the near future. Tropicana Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
The property is very well taken care of and in a great location.
Stayed 3 nights in Aug 2019
Response from Tropicana Team on 14 Aug 2019
Blissful greetings from Ibiza! Thank you for your kind words and for taking the time to share your experience! It is pleasing to hear that your stay was thoroughly enjoyable and you are satisfied with all that Tropicana Suites has to offer. We are also pleased to know that you found our location and our surrounding area convenience. We certainly look forward to welcoming you back in the near future for another relaxing holiday in Ibiza. Tropicana Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Friendly staff. Good location away from busier areas but still close proximity to beach and bars.
Stayed 3 nights in Jul 2019
Response from Tropicana Team on 14 Aug 2019
Delighted to hear how much you enjoyed your stay! Thank you for taking the time to share your review from your recent stay with us. We are delighted to learn that the effort we make in taking care of every detail and in focusing on the service contributed to make your stay unforgettable. Additionally, we are pleased that you found our location convenient for partying and relaxing, We would be pleased to be your first choice again, whenever you come back to Ibiza. Tropicana Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff cannot so enough for you and the rooms and hotel are the coolest!!!!
Stayed 3 nights in Jul 2019
Response from Tropicana Team on 21 Jul 2019
Delighted to hear how much you enjoyed your stay! It was great to read that we were able to meet your expectations by providing you a pleasant stay with us and appreciated all that Tropicana Suites has to offer: we will be more than happy to share your notes with our Ambassadors. We are looking forward to welcoming you back for another pleasant holiday in the near future. Tropicana Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Tropicana Team on 16 Jul 2019
Thank you for sharing your feedback of your recent stay with us. It is pleasing to hear that your stay was thoroughly enjoyable and you are satisfied with all that Tropicana Suites has to offer. We hope to welcome you back again for another relaxing and memorable stay in the near future. Tropicana Team

6/10 Okay

Irene, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cute property in a not so great area. The hotel itself is cute and the staff friendly, but the location left a lot to be desired. The proximity to the beach is good but since this hotel lacks a restaurant, you need to travel to eat
Stayed 2 nights in Jul 2019
Response from Tropicana Team on 12 Jul 2019
Blissful greetings from Ibiza! Knowing our guest's experiences and impressions is really important for us and we thank you very much for letting us know. We are delighted to learn that the effort we make in taking care of every detail and in focusing on the service contributed to make your stay unforgettable. We regret to hear that the Playa d'En Bossa area did not meet your expectation. Should your travels will bring you back to Ibiza, we look forward to have another opportunity to welcome you in the future. Tropicana Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well designed property in decent condition, far enough away from the hustle to provide relaxation and a good nights sleep. The beds are comfortable and the rooms spacious, although all the reviews had maybe set my expectations a little too high. The stars of this hotel are the staff... nothing is too much trouble. First class customer service.
Stayed 4 nights in Jun 2019
Response from Tropicana Team on 6 Jul 2019
Blissful greetings from Ibiza! Thank you for your kind words and for taking the time to share your experience! It appears you enjoyed all the best aspects of the Tropicana Suites and its environs, not to mention our renowned level of hospitality. As we always strive for delivering excellent service and memorable experience, your positive feedback is indeed encouraging us to continue doing our best to look after our guests. We would be pleased to be your first choice again, whenever you come back to Ibiza. Tropicana Team

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
lovely hotel, friendly staff, comfortable room and bed, access to superb sister hotels on the beach works very well.
Stayed 2 nights in Jun 2019
Response from Tropicana Team on 6 Jul 2019
Delighted to hear how much you enjoyed your stay! We are pleased to see that you had a pleasant stay with us and we thank you very much for your kind evaluation. We are delighted to hear that you were impressed with our rooms, the service and the facilities of the hotel and to know that you enjoyed relaxing time at our sisters hotels situated in front of the beach. Whenever Ibiza calls you and your friends again, we would be pleased to be your home on the island. Tropicana Team

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous holiday
Fantastic modern and trendy hotel with good old fashioned superb service. The Reception staff and maids were all amazingly friendly. Reception were happy to print our flight boarding passes for us. Would love to come back one day.
Stayed 3 nights in Jun 2019
Response from Tropicana Team on 6 Jul 2019
What a kind headline! We love it! We just say Thank you, for your stay with us as well as for your kind evaluation. It was great to read that we were able to meet your expectations by providing you a pleasant stay with us and appreciated all that Tropicana Suites has to offer: we will be more than happy to share your notes with our Ambassadors. It has been a pleasure having you as our guest and we look forward to welcoming you back soon. Tropicana Team

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Stayed 3 nights in Jun 2019
Response from Tropicana Team on 20 Jun 2019
Blissful greetings from Ibiza! What a kind headline! We love it! Thank you very much for your stay with us and for sharing with us your impressions. We look forward to welcoming you back again at the Tropicana Coast Suites on your future travels to Ibiza for another memorable holiday. Tropicana Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Tropicana Team on 16 May 2019
Delighted to hear how much you enjoyed your stay! Thank you for your stay with us and your evaluation It was great to see that we were able to meet your expectations by providing you a pleasant stay with us and appreciated all that Tropicana Ibiza Coast Suites has to offer. We look forward to welcoming you back soon again for another memorable stay with us on your future travels to Ibiza. Tropicana Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Tropicana Team on 12 May 2019
Delighted to hear how much you enjoyed your stay! We are pleased to see that you had a pleasant stay with us and we thank you very much for your kind evaluation. Whenever Ibiza calls you and your friends again, we would be pleased to be your home on the island. Tropicana Team

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2019
Response from Tropicana Team on 25 Apr 2019
Warm greetings from Ibiza! Thank you for your stay with us and your evaluation. We are relentlessly looking for ways to serve our guests better and continuing to renew our service so we do hope that you will provide us with another opportunity in your future travels to Ibiza. Tropicana Team

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
very weird. felt like a porn set. maybe we were too old for the place which is clearly a sex location. just didn't recognize that from the adults only definition. thought we were escaping screaming b a babies and toddlers....
Stayed 6 nights in Apr 2019
Response from Tropicana Team on 14 May 2019
Thank you for your feedback in regards to your stay and all our sincere apologies that you were disappointed with your stay. We highly value your feedback and we regret that you felt uncomfortable, but please rest ensured that is the first time we receive a comment like this and the aspects you mention are not the values that represent our hotel. We are sorry to hear that our hotel was unable to meet your expectations on this visit and we hope to have the chance to welcoming you again. Tropicana Team

10/10 Excellent

Tracey, Essex , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glamorous base for beach and clubbing!
This is our second year running back at the Tropicana suites. Love the location as nearer to Ibiza town which we love and only 10 min walk from Hi. Staff are super friendly and I can't put in to words the fabulous holiday we've all had!!
Stayed 5 nights in Sep 2018
Response from Tropicana Team on 17 Oct 2018
Thank you for sharing your splendid experience with us and for choosing to come back for a return stay. We are really happy that you enjoyed your stay with us, appreciated our facilities, the environment and our Suites but we are particularly glad that you were satisfied with the service provided by the team. Needless to say, it will be a pleasure to welcome you back and to make your experience even better!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Tropicana Team on 1 Oct 2018
Blissful greetings from Ibiza! Thank you for your patronage - for your stay with us and your evaluation. We certainly look forward to welcoming you back soon again for another memorable stay with us on your future travels to Ibiza. Tropicana Team

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Perfect location. The room sizes were great.
Stayed 2 nights in Aug 2018
Response from Tropicana Team on 23 Aug 2018
Greetings from Ibiza! Thank you for your patronage , for your stay with us and your evaluation. We are really happy that you enjoyed your stay with us, appreciated our facilities, the location and our Suites but we are particularly glad that you were satisfied with the service provided by the team. We certainly hope to have the pleasure of welcoming you back again in the near future. Tropicana Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, felt so welcomed and staff were so lovely! Rooms are awesome!
Stayed 3 nights in Jun 2018
Response from Tropicana Team on 4 Jul 2018
Delighted to hear how much you enjoyed your stay! Thank you for your wonderful review. We are really happy that you enjoyed your stay with us, appreciated our rooms and the environment but we are particularly glad that you were satisfied with the service provided by the team. We certainly look forward to welcoming you back in the near future for another relaxing holiday in Ibiza. Tropicana Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay from start to finish! Already planning on returning next year!
Stayed 3 nights in May 2018
Response from Tropicana Team on 7 Jun 2018
Blissful greetings from Ibiza! What a kind headline! We love it! Thank you so much for your positive feedback from your recent stay with us. We are happy to hear that you will return back to stay with us again in the future and we look forward to welcoming you back soon. Tropicana Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropicana Suites
Amazing welcome, fantastic room. Great location in bossa. All staff amazing and hotel plus facilities very clean. Fun themed hotel and use of others in chain is great as Santos is by the beach
Stayed 2 nights in May 2018
Response from Tropicana Team on 29 May 2018
Delighted to hear how much you enjoyed your stay! Thank you for your wonderful review. Our aim is indeed to please our guests and we are more than happy that we were successful and could meet your expectations, maybe even exceed. We are glad that you enjoyed our accommodations and all the small details where we strike to make the difference! We are also pleased to hear that you appreciated our Ambassadors’ hospitality and we will be more than glad to share your kind notes to the Team. Whenever Ibiza calls you back - please let us be your home on the island! Tropicana Team

10/10 Excellent

Tracey, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded all expectations!
When our party of 3 females stepped foot inside the Tropicana suites it was like stepping back in time to a chilled out Miami hotel with music to match the decor! We absolutely loved this place and felt really sad to say good bye after 4 fab days there. Cocktails were amazing and staff very friendly and accommodating. We loved the use of the sister hotel for when we wanted a more uptempo beach view but after a hard nights partying the Tropicana pool was perfectly tranquil to relax and catch up on some beauty sleep. Currently planning our return for next year!
Response from Marika Destrini/ Welcome Back Manager on 4 Oct 2017
Warm greetings from Ibiza! Thank you for taking the time to share a wonderful review. We are happy to learn that you have had an enjoyable and felt being pampered in our hotel. Additionally, we are pleased that you found our location convenient for partying and relaxing and close to Ibiza town. The Team is grateful for your recognition of their service and efforts and your kind words give us more motivation in delighting our guests. We are happy to hear that you will return back to stay with us again in the future and we look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls trip
Lovely hotel and the perfect spot if you want to chill in the day and go out at night!
Stayed 3 nights in Sep 2017
Blissful greetings from Ibiza! Thank you for your kind words and for taking the time to share your experience! So pleased to hear how much you enjoyed your stay and how well you were looked after. We are looking forward to welcoming you back for another pleasant holiday in the near future. Marika Destrini , Welcome Back Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room wasn't ready!
We booked for 7 nights but our room wasn't ready on our first nights stay. We had to stay at Santos their sister hotel for one night which was a few hundred metres down the road. We were moved backed to the Tropicana on the afternoon of the next day. It was very inconvenient and felt like we had lost a night because we couldn't reaaly unpack and settle in. All we were offered in the way of compensation was a free cocktail!!
Stayed 7 nights in Aug 2017
Response from Marika Destrini / Welcome Back Manager on 10 Sept 2017
Overall, constructive guest reviews do help us for monitoring and improving our service standards. Thank you for sharing your review and we regret to hear that the standard of our service fell short of your expectations and please accept our most sincere apologies. Please accept our apologies for the room problem you have experienced. We shall look into this matter precisely and will take appropriate measures to resolve the issues. We sincerely hope that you'll consider giving us a second chance in order to meet your rightfully high expectation.

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
It sounds like you had an idyllic stay - the kind we could all do with from time to time. Thank you very much for your stay with us and for sharing with us your impressions. We are looking forward to your next visit. Marika Destrini, Welcome Back Manager

6/10 Okay

Chris, Orange , CA

Disliked: Room comfort
Good relaxed atmosphere
Nice hotel to stay at for the Ibiza experience. The front desk was great, my low reviews are for the cleaning service. We stayed 4 nights and our room was not cleaned 2 times. We had to ask for soap,shampoo, towels and coffee. The front desk would promise they would be delivered but they were not. I went to the front desk each day to pick up what I needed. The hotel has a nice down to earth atmosphere that made us feel comfortable staying there
Stayed 5 nights in Jul 2017
Response from Marika Destrini , Welcome Back Manager on 5 Sept 2017
Warm greetings from Ibiza! Thank you for your kind words and for taking the time to share your experience! Our aim has always been to offer our valuable guests the very highest standards of service on a personal level. We are delighted to hear that you enjoyed your stay with us, especially the hotel’s surrounding area as well as the facilities including the swimming pools, dining venues and the beautiful beach of Playa d'En Bossa. We highly value your feedback with regards of the cleanliness in the room and we regret to hear that our room did not meet your expectation. It is a pleasure to know that you were pleased with the courteous service delivered by our associates. Thank you for your patronage - and we are looking forward to your next visit.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
We had a wonderful time at Tropicana Suites. Great location, lovely hotel, great beach club at the sister hotel which is less than 5 minutes walk away. A special thank you to the hotel staff who made our stay absolutely amazing. Mikhail went extra mile and made our stay unforgettable! Thank you!
Stayed 2 nights in Aug 2017
Blissful greetings from Ibiza! Thank you for your patronage - for your stay with us and your evaluation. It is our pleasure that you had a memorable stay with Tropicana experience and we will gladly pass on your compliments to the Team who has consistently exhibited their commitment in providing exemplary service to our guests. We really hope to welcome you back in the not too distant future. Regards, Marika Destrini , Welcome Back Manager

10/10 Excellent

Cathryn, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED IT
Such an adorable hotel, and very friendly staff!! Would come back next time
Stayed 2 nights in Aug 2017
Response from Marika Destrini, Welcome Back Manager on 23 Aug 2017
Blissful greetings from Ibiza! Thank you for your wonderful review. This is by far the best compliment we can receive and we'll be pleased to relay it to the entire team! We are happy to hear that you will return back to stay with us again in the future and we look forward to welcoming you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2017
Greetings from Tropicana! We just say Thank you, for your stay with us as well as for your kind evaluation. We are looking forward to your next visit. Marika Destrini , Welcome Back Manager

4/10 Poor

Amanda, New York

Disliked: Cleanliness, property conditions & facilities, room comfort
The surrounding area is pretty dire and Tropicana does do a good job at hiding you from that while you are there. At first it seemed cute and retro. The room was exactly as expected - appeared to be clean and simple. Unfortunately, our stay took a turn for the worse when we found not one, but two cockroaches in the room on separate nights. The staff was helpful and apologetic in removing them, but otherwise didn't seem to care much and offered very little in compensation (some free waters and an airport shuttle).
Stayed 3 nights in Aug 2017
Response from Marika Destrini / Welcome Back Manager on 21 Aug 2017
Overall, constructive guest reviews do help us for monitoring and improving our service standards. Thank you for sharing your feedback. As you know, your comments have been extremely useful to us to adjust our service and make sure to guarantee the best experience to our discerning guests. Please be assured, we always try to live up all to all of our guests wishes, but sometimes some situations are just out of our league. Please accept our apologies for the problem you have experienced. We shall look into this matter precisely and will take appropriate measures to resolve the issues. We really hope to have the chance of welcoming you back in a near future in order to show you the level of service that we are committed to delivering and regain your confidence.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
Blissful greetings from Ibiza! Thank you for taking the time to share your feedback with us. We are looking forward to welcoming you back for another pleasant holiday in the near future. Marika Destrini / Welcome Back Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Amazing colorful hotel with awesome service!
Wow - really a nice hotel perfect foe your Instagram feed ;) The staff & service at Tropicana suites were ALL amazing. The night staff guy made joles with us 4 am, the girl welcoming us and the bartender were truly talanted! Impeccable! The rooms were roomy and large, had a small kitchen with utensils & balcony. The bathroom was pretty in pink, but not really any day light, which is also ok for a bathroom. The pool was a little dirty but besides that it was a nice outdoor area. The fact that they only have 20 (or was it 40?) rooms made a huge difference in service and provate space. The pool area had plenty of space for wveryone there. The surrounsing area was not my cup of tea. Playa d'en Bossa was horrible (horrible in terms of club promoters everywhere, tacky & genrealy not v cosy). But there was easy access to rental agencies around the corner to rent cars & motors. Perfect to get away to cosy calas. Oh, they offered free parking to guests too!
Stayed 3 nights in May 2017
What a great pleasure to read your nice review. Thank you for your kind words and for taking the time to share your experience! It was great to read that we were able to meet your expectations by providing you a pleasant stay with us and appreciated all that Tropicana has to offer: we will be more than happy to share your notes with our Ambassadors. We are happy to read that you appreciated the design of the hotel and all the little details that contribute to the overall comfort. We are also delighted to hear that everyone in our team extended special attention to you. Siempre que Ibiza te llame de vuelta - por favor, déjanos ser tu hogar en la isla! Marika Destrini, Welcome Back Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel with Miami style
Everything was fine except the shower head was broken and the bathroom could have been cleaner; friendly and helpful staff

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely recommend
Great hotel with cool facilities. Good location and friendly staff. I definitely will come back next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent and helpful, there are markets nearby to get groceries, there's a scooter and car rental place around the corner, good food options nearby, 4 min walk to Platja d'en Bossa, taxi to clubs/airport/nearby beaches never more than thirteen euros, room was spacious, mattress could've been a bit more comfortable though but overall excellent value for the price. Greatly recommend.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous attention to detail
Tropicana Suites is a fabulous place to stay. The design concept of the hotel is incorporated throughout, with a lot of attention to detail, from the color scheme, to room names, drink menus, and pool/outdoor design. The staff was always very friendly and helpful, and the room was very spacious. While the pool at the Tropicana was lovely, we also enjoyed the privilege of using the facilities at the sister properties which had bigger pool facilities right on the beach. We got to enjoy a beach club experience without having to pay extra to use cabanas, day beds, or towels. We loved our experience at Tropicana and the other Santos Ibiza hotels!

10/10 Excellent

kendall, boston, ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff
The staff here is absolutely incredible- couldn't be nicer or more accommodating. Made the stay.