Seasonal outdoor pool, open 10 AM to 8 PM, pool cabanas (surcharge)

Reviews of 7Pines Resort Ibiza, part of Destination by Hyatt

5 out of 5
7Pines Resort Ibiza, part of Destination by Hyatt
Calle Puig Delfin s/n, Sant Josep de sa Talaia, Balearic Islands

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 124 reviews" "
Rating 8 - Good. 21 out of 124 reviews" "
Rating 6 - Okay. 4 out of 124 reviews" "
Rating 4 - Poor. 3 out of 124 reviews" "
Rating 2 - Terrible. 2 out of 124 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Hayley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic for a resort style break. It’s 45 minutes from Ibiza town so not very convenient for nightlife but fantastic for a true chill out break with great food and service. The drinks are a little on the pricey side especially the in room minibar.
Stayed 3 nights in Sep 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort in a very secluded area. The staff were all friendly and attentive. Breakfast was fantastic. Suite was spacious and always kept cleaned and refilled. Impovements: Food/drink is very expensive overall. Please offer cheaper alternatives in your offerings. Happy to pay more for better quality but it felt a tad higher in general.
Stayed 7 nights in Sep 2023
Response from Javier Padilla, Marketing & Communications Manager on 27 Sept 2023
Dear Daniel,Thank you for sharing your recent experience at 7Pines Resort Ibiza, and for providing feedback that helps us improve. We appreciate your kind words about our beautiful resort, friendly and attentive staff, fantastic breakfast, and well-maintained suites.We understand your concern about the pricing of food and drinks and appreciate your feedback. We are committed to finding a balance that offers both quality and value for our guests, and your comments will certainly help us in this endeavor.Your feedback is invaluable to us, and we look forward to welcoming you back in the future for an even more enjoyable stay.Warm regards,

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and staff.
Stayed 1 night in Sep 2023
Response from Javier Padilla, Marketing & Communications Manager on 27 Sept 2023
Dear Aaron,it warms our hearts to read your glowing review of 7Pines Resort Ibiza. We're dedicated to offering a memorable experience, and we're delighted to have succeeded during your stay. Your feedback inspires us to maintain our commitment to excellence. See you again soon!Warm regards,

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath taking hotel with great amenities
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Flawless
Stayed 4 nights in Aug 2023

10/10 Excellent

Nuria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive place, very good taste and extremely kind staff
Stayed 4 nights in Aug 2023

10/10 Excellent

Sade A.M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort were very friendly and eager to assist. The property is gorgeous, quiet, and ideal for families, adults, and even fur babies. I highly recommend! The only caveat is that the resort is on the other side of the island, however the concierge can call taxis to the resort.
Stayed 6 nights in Aug 2023

10/10 Excellent

Chinedu

Stayed 4 nights in Aug 2023

10/10 Excellent

Sharath Attur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to go and stay here again! Amazing staff , location and hospitality with stunning views of the Mediterranean sea.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most stunning setting!
Gorgeous setting, beautiful breakfasts. Family friendly - kids club fantastic. Rooms are so spacious and comfortable. 2nd time staying and loved it. The lunch and dinner menus are a bit pricey but that would be the only criticism. Breakfast is incredible! If you’re looking for a family friendly beach club - Cotton Beach and Sunset Ashram are great nearby options.
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The tranquillity, the friendly service, the pool, the views, all awesome
Stayed 5 nights in Jul 2023

10/10 Excellent

Damian, Chicago

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
STUNNING PROPERTY! The views are incredible! The staff is incredibly kind and accommodating. The food is delicious and the room was beautiful. Loved our stay!
Stayed 2 nights in Jun 2023

10/10 Excellent

Frederico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Touches of quality at every corner justify the extra dollars. Amazing location, with fantastic beaches around and great stuff. However they didn’t allow us to use the restaurant and the chairs for the sea review as they had sime group event and then I felt left behind as a hotel guest.
Stayed 2 nights in Jun 2023

10/10 Excellent

Peng

Stayed 5 nights in May 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to 7Pines for a relaxing (i.e. Do Little) holiday. In that respect it was excellent. The staff were friendly and waited on us hand and foot. Hotel is relatively of recent build, and in excellent repair. Cleanliness was fine. Unusual location of phones, and lack of wastepaper baskets in rooms probably due to policies in Ibiza which aim to prevent joungsters from harming themselves, and not the hotels fault. Also has excellent security staff patrolling the premises (or did when I was there). Heartily approve.
Stayed 14 nights in Sep 2022
Response from Carlos Fritz, General Manager on 26 Sept 2022
Dear Martin,Thank you very much for taking time to rate your stay with us.We would like to express our gratitude for your wonderful words of praise and for choosing the 7Pines Resort Ibiza.We are happy to hear that you had a great experience with us and that our security staff were especially attentive.Hopefully, you will come back and see us again soon!With best regards from Ibiza,

10/10 Excellent

Gustav

Stayed 5 nights in Sep 2022

10/10 Excellent

Hsing

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Stunning property and wonderful staff!!
Stayed 3 nights in Aug 2022
Response from Carlos Fritz, General Manager on 5 Sept 2022
Dear Consuelo,It is always good to hear that our guests enjoyed their time staying with us and that they spent some lovely days with us.Thank you very much for taking your time to evaluate our hotel and to describe your recent experiences.Praise and recognition are the highest level of esteem and the biggest motivator for all of us.They help us achieve what we are striving for: to always do our best and to grant our guests a unique stay filled with unrepeatable moments and authentic experiences.We are looking forward to welcome you back at 7Pines Resort Ibiza.Best regards

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This luxury hotel is an amazing location overlooking Es Vedra. Sunsets are breathtaking and perfect view for the pleasing inclusive breakfast. Staff were excellent and always on hand to help. Our suite had a large living area but it massively compromises the size of the bedroom and you end up with the world’s smallest 5 star bathroom suite which is totally impractical. This really lets the whole thing down and stops a 5 star rating when you consider the price. Taxis aren’t on tap but reception were helpful in organising but it does require you to think ahead and plan.
Stayed 2 nights in Aug 2022
Response from Carlos Fritz General Manager on 2 Sept 2022
Dear Craig,Thank you very much for your trust and being your hosts.I was really pleased after reading your lines that we were able to inspire you with our staff, premises, and stunning views. We are really sorry that your room did not meet your expectation concerning the bathroom. We do have different types of suites which vary in size and layout.Our reservations department will be more than happy to assist you before your next stay to find the most comfortable option for you.Nevertheless, I feel of course sorry for what you experienced different from what you expected and wished. This is not at all enjoyable for us as your hosts who wish the best experiences and memories for their clients. Once again thank you very much for your evaluation, which is really appreciated.We would be very pleased to welcome you back again at 7Pines Resort Ibiza.Best regards,Carlos FritzGeneral Manager

10/10 Excellent

Sahiba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

THERESA

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jul 2022

10/10 Excellent

RICARDO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Resort... Bellisima vista y buenas instalaciones
Stayed 3 nights in Jul 2022

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Bunnies
Very convenient Excellent breakfast Had one evening meal which was also very good indeed Would recommend
Stayed 3 nights in Jul 2022
Response from Director of Operations on 20 Jul 2022
Dear R, Thank you for sharing your feedback of your recent wonderful stay with us. We are happy to hear that you had such a good time with us, that you enjoyed our breakfast and delicious food and tasty drinks. We hope to welcome you again soon! Best regards, Daniele Trombacco Director of Operations

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Director of Operations on 11 Jul 2022
Dear Ashley, Thank you for sharing your feedback of your recent stay with us. We are more than happy to see that you had a top notch stay. Hopefully, you´ll visit us again! Best regards, Daniele Trombacco Director of Operations

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff are absolutely amazing
Stayed 1 night in Jun 2022
Response from Director of Operations on 24 Jun 2022
Dear Sara, Thank you for taking the time to value and share your recent stay with us. We are happy to know that you found our resort amazing along with our service and team. Thank you again for your time and feedback. Hopefully, you´ll visit us again for a new experience! Best regards, Daniele Trombacco Director of Operations

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort and holiday
A great resort. Lovely views and top class service. Wouldn't hesitate to go back.
Stayed 4 nights in Sep 2021

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Great for family’s but a long way from any other restaurants or bars
Stayed 7 nights in Sep 2021

4/10 Poor

Mark

Travelled with partner
Disliked: Staff & service
Poor service for a 5 star hotel. Also built quality of the rooms and bathrooms is not 5 star. Good is ok though
Stayed 1 night in Aug 2021
Response from Director of Operations on 3 Sept 2021
Dear Mark, Thank you for your time to value and rate your recent stay with us. We are sad to hear that our hotel didn´t meet your expectations. You mention that service was poor and that the room and bathroom are small. We do have other rooms that are larger and with amazing views. We would be happy to welcome you again but allocate you in a room more appropriate for you. We really appreciate your feedback since it helps us grow and improve to provide the service our beloved guests deserve. Thank you again for your time. Hopefully, you´ll visit us again for a 10 points experience, Kind regards, Patricia Rocha, Director of Operations

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service
Not so bad
Nice view, friendly staff, but room is smaller than in photo and over price of what they offer of rooms.
Stayed 6 nights in Aug 2021
Response from Director of Operations on 3 Sept 2021
Dear Andy, Thank you for your time to value and rate your recent stay with us. We are happy to hear that you found our views nice, our staff friendly. Sadly, on the other hand, you mention that the room has not met your expectations. We do have other rooms that are larger and with amazing views. We really appreciate your feedback since it helps us grow and improve to provide the service our beloved guests deserve. Thank you again for your time. Hopefully, you´ll visit us again for a 10 points experience, Kind regards, Patricia Rocha, Director of Operations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!
Stayed 1 night in Aug 2021
Response from Director of Operations on 16 Aug 2021
Dear guest, Thank you for rating your recent stay with us. We are happy to hera that we met your expectations and that you loved our resort! Hopefully you´ll visit us again soon, Kind regards, Patricia Rocha Director of Operations

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort with amazing views
Stayed 4 nights in Aug 2021
Response from Director of Operations on 11 Aug 2021
Dear guest, Thank you for taking the time to value your recent stay with us. We are happy to hear that you had such an wonderful time with us and that you enjoyed our amazing views so much! Hopefully, you´ll visit us again, Kind regards, Patricia Rocha Director of Operations

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service due to lack of staff
5* Accommodation and staff very friendly. However when you are are paying for 5* you expect good service but the service was very poor throughout the resort. There simply were not enough staff and we were left waiting 20/30mins to order at every restaurant, including breakfast, which was real shame as staff where doing their best.
Stayed 7 nights in Jul 2021
Response from Director of Operations on 11 Aug 2021
Dear Matthew, Thank you for your time on value your recent stay with us. We are happy to hear that you found our staff friendly and a 5-star accommodation. On the other hand, you mention that the service was slow due to lack of staff, sadly in these hard times we face several challenges adapting to new circumstances every minute. However, be assured that we area working hard on solving this sort of issues faster and we have already implemented new protocols to improve our guest’s experience in every way. Hopefully, you´ll visit us again and allow us to show you a 5-star experience, Kind regards, Patricia Rocha Director of Operations

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Especially with own pool.
Stayed 2 nights in Sep 2020
Response from Carlos Fritz - Hotel Manager on 20 Oct 2020
Dear Ian, Many thanks for taking the time to review your experience with us. We are delighted to know that you enjoyed the resort facilities and hope to have the pleasure to welcoming you again next season! Kind regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Carlos Fritz Hotel Manager on 21 Sept 2020
Dear Daniel, Thank you very much for taking the time to rate your experience with us. We hope to welcome you back very soon! Best Regards, Carlos Fritz Hotel Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow great hotel !
Every aspect of the hotel is 5 star !!! Top shelf !
Stayed 1 night in Sep 2020
Response from Carlos Fritz, Hotel Manager on 17 Sept 2020
Dear Daniel, What a wonderful picture! Thank you very much for sharing your experience with and for your nice comment. We hope to welcome you back very soon, Best Regards

8/10 Good

Michel Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Carlos Fritz, Hotel Manager on 14 Sept 2020
Dear Michel Albert, Thank you for sharing your experience with us. We hope to welcome you back very soon. Best Regards, Carlos Fritz, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Carlos Fritz - Hotel Manager on 7 Aug 2020
Dear Guest, Thank you very much for your kind feedback, we hope to welcome you back very soon. Best Regards, Carlos Fritz - Hotel Manager

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities in the property. Breakfast is great. Food option by the pool is ok (the only improvement I can think of).
Stayed 1 night in Oct 2019
Response from Carlos Fritz, Hotel Manager on 15 Oct 2019
Dear K, Thank you for your wonderful feedback and for taking the time to review your experience with us on Expedia. We take note on your suggestion about the quality of the food around the pool, we always look forward to ways of improving our offers. Best Regards, Carlos Fritz Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was incredible. Food was amazing and the music matched the hotel perfectly. Staff were attentive and very professional. Room was amazing with lots of space. We will be back very soon.
Stayed 10 nights in Sep 2019
Response from Markus Lueck, General Manager on 30 Sept 2019
Dear Guest, You gave us your trust and permitted us to be your hosts for which I would like to express my sincere gratitude as well as for taking the time to evaluate us. We are pleased to hear that you thoroughly enjoyed your visit to our hotel, felt warm welcomed and well cared. We look forward to having you with us again at any time! With kind regards, Markus Lueck General Manager

10/10 Excellent

Julia, NYC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with spacious rooms and wonderful staff. The only thing lacking a bit is the gym facility, which has very little equipment and machines.
Stayed 2 nights in Sep 2019
Response from Markus Lueck, General Manager on 30 Sept 2019
Dear Julia, thank you very much for your lovely words on Expedia. We are happy to hear, that you enjoyed your stay and that you spent some lovely days with us. When we started planning the fitness area, we underestimated the number of guests using the gym at that time. With pleasure I would like to inform you that during the winter month we will extend the fitness facilities. We would be pleased to welcome you back next year. With kind regards from 7Pines Resort Ibiza, Markus Lueck General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Location is fabulous , food was truly amazing.
Stayed 4 nights in Sep 2019
Response from Markus Lueck, General Manager on 30 Sept 2019
Dear Guest, Thank you very much for taking your precious time to describe your holiday impressions, which we all truly appreciate. We are glad to read that you have been enchanted by the location and amazed by our culinary offerings. It would be our utmost pleasure to welcome you back next year. With sunny regards from Ibiza, Markus Lueck General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Carlos Fritz, Hotel Manager on 20 Sept 2019
Dear Guest, We thank you deeply for taking the time to share your experience with us. Best Regards, Carlos Fritz Hotel Manager

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Markus Lueck, General Manager on 16 Sept 2019
Dear Emma, Thank you sharing your experience with us, we are glad you enjoyed your time here. Best Regards, Markus Lueck General Manager

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service at this hote
Stayed 1 night in Sep 2019
Response from Carlos Fritz, Hotel Manager on 13 Sept 2019
Dear Carrie, Thank you for sharing your experience with us. I would like to get in touch with you regarding your comment about the service, and have a better understanding of your feedback. Please feel free to contact our resort, your thoughts are very important to us. Carlos Fritz Hotel Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Carlos Fritz, Hotel Manager on 13 Sept 2019
Dear Richard, Thank you for your review and taking the time to share your experience with us. Best Regards, Carlos Fritz Hotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Carlos Fritz, Hotel Manager on 11 Sept 2019
Dear Mark, Thank you very much for your review. We hope to see you back very soon, Best Regards, Carlos Fritz Hotel Manager

10/10 Excellent

Rhodri

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great facility, amazing view (infinity pool and sunset)
Stayed 1 night in Aug 2019
Response from Carlos Fritz, Hotel Manager on 11 Sept 2019
Dear Guest, We thank you very much for taking the time on reviewing and sharing your experience with us. We hope to see you back very soon, Kind Regards, Carlos Fritz Hotel Manager