Ratings based on 14 verified reviews

2.4 out of 5
86% of guests recommend
3.3 Room cleanliness
2.7 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 5 Sep 2019
Lovely Hotel, clean and tidy. Customer service also great
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 31 Aug 2019
2 out of 5
by a verified traveller

Posted 18 Aug 2019
Fairly close to bus stop, not too far from beach. View from the room was okay.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 5 Aug 2019
1 out of 5
by a verified traveller

Posted 1 Jun 2019 on Ebookers
The manager needs to learn some people skills, instead of saying everything is the customers fsult
1 out of 5
by a verified traveller from Birmingham

Posted 28 May 2019
Arrogant staff, not helpful, couldn't make any decision by himself, he was so stressed out, Staff has no idea about our pre-booked stay, they didn't have Double rooms and we been allowed to buy from expedia website, left us in the situation where i have to pay more then double price to stay in different hotel
1 out of 5
by a verified traveller

Posted 26 May 2019
Service was poor. Staff difficult to find and there was no record of my booking. I was asked to leave after 1st night with promise of an alternative room in manager's house without breakfast! This i of course declined. At breakfast thete was also no record of my booking and no soap or towel in bedroom. Very poor service. I recommend this hotel to nobody.
4 out of 5
by a verified traveller

Posted 24 Sep 2018 on Hotels
Good value for what i paid , they gave me a double room instead of paying for a single
1 out of 5
by a verified traveller

Dirty, Bad service, leaks, Bar-Rest closed

Posted 1 Sep 2018 on Hotels
There are 2 hotels with exactly same name different owner. I booked based on the nice one pics and actually the Map app only showed me that one so went to the wrong place. And then find this 'hotel'. I asked to change towels and left the dirty on the floor, the room wasn't made which I said is fine leave but please bring clean towels. Never got them and the next day had to re-use the dirty ones from the floor because there was nobody around to help. Reception, Restaurant and Bar were almost always closed. There were leaks dropping on the carpet... Don't recommend this hotel, for that price can go to a much better place.
Comment from Hotel Management
6 Sep 2018 by reservations , Hotel Management
we came to your room and you told us to come back later unfortunately we cant keep coming back as it a was a busy bank holiday weekend the other hotel - charges the double the price you paid to us and towels cant get dirty in one shower only - its enviromental friendly to use towels for atleast 2 days every day its not possible to change towels and cant be filthy for the bank holiday price is very appropiate for an old victorian building there is a premier inn on the island - they charged double or much higher the price for bank holiday weekend on line - the leak, there is telephone in the rooms to ring of you need anything - we only open amenties if guest are present no point opening amenties when everybody is out and about. its a 2 star hotel not 5 star - you didnt even book in breakfast - so you didnt even try the restaurant - we dont do eveing dinner on bank holiday weeknd either
3 out of 5
Recommended
for Everyone
by a verified traveller from manchester

Budget

Posted 28 Aug 2018
Basic but clean hotel with fresh bedding and towels etc. I would stay again.