Ratings based on 911 verified reviews

4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 15-Sep-2019
3 out of 5
by a verified traveller

Posted 27-Aug-2019
Great location. There was some function and the guests on our floor were making so much noise till 3am, shouting, banging on the door and kids running around in the corridors. Couldn’t sleep
Comment from Hotel Management
29-Aug-2019 by Chris , Hotel Management
Thank you for the review. I am sorry to hear of the noise, it is our wish that every guest has a comfortable and relaxing stay. We hope to see you again soon
4 out of 5
by a verified traveller

Posted 18-Aug-2019
The location and ability to cater for our dogs. Breakfast was good 😋
Comment from Hotel Management
20-Aug-2019 by Chris , Hotel Management
Thank you for reviewing the hotel. We look forward to seeing you again soon.
4 out of 5
by a verified traveller

Posted 12-Aug-2019
Great location, good sized room for a family of 4 (2 adults + 2 children), full amenities (towels, fridge, locker, etc). Very helpful and courteous staff.
Comment from Hotel Management
14-Aug-2019 by Chris , Hotel Management
Thank you for the review
5 out of 5
by a verified traveller

Posted 02-Aug-2019
All the staff were lovely and helpful, food was nice and the room clean and comfortable 😊👍
Comment from Hotel Management
05-Aug-2019 by Chris, Hotel Management
Thank you for the lovely review
5 out of 5
by a verified traveller

Posted 30-Jul-2019
Comment from Hotel Management
31-Jul-2019 by Chris , Hotel Management
Thank you for reviewing the hotel.
3 out of 5
by a verified traveller

Posted 22-Jul-2019
Wedding on the same time as our stay so very noisy to stay with a 16 month old baby. Couldn’t access bar for a drink when returning from a day out as far too busy. Should warn people when hotel is booked for weddings !
Comment from Hotel Management
23-Jul-2019 by Chris , Hotel Management
Thank you for the review. Please accept my apologies for any disturbances encountered, we want all our guests to have a comfortable and relaxing stay. Due to the amount of events and functions we do not have a facility/department to inform every single guest, every single time we have one the above. Plus we have a duty of care to protect people's data, inline with the recent change of data protection laws. We hope to be able to welcome you back again.
4 out of 5
by a verified traveller

Posted 19-Jul-2019
Comment from Hotel Management
19-Jul-2019 by Chris , Hotel Management
Thank you for the review.
4 out of 5
by a verified traveller

Posted 14-Jul-2019
The place was clean, room good condition (for the price). The food wasn't so good and expensive for what it was. I had a chicken meal that came with mashed butternut squash but did not have vegetables included, you had to pay extra, why? is this not part of the meal. The fried breakfast didn't look good so I didn't try it. The staff were pleasant and helpful. Not a bad experience for a roadside hotel.
Comment from Hotel Management
19-Jul-2019 by Chris , Hotel Management
Thank you for the review. Vegetables can be purchased from the additional sides menu. The breakfast is usually complimented very well, I am sorry to hear you found it greasy
5 out of 5
by a verified traveller

Posted 14-Jul-2019
Comment from Hotel Management
19-Jul-2019 by Chris , Hotel Management
Thank you for the review