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Roger's House

Photo gallery for Roger's House

Free WiFi
Free WiFi
Free WiFi
Free WiFi
Free WiFi

Overview of Roger's House

Roger's House

1 out of 5
Guests rated this property 2.3/5 for cleanliness.

Popular amenities

  • Free WiFi
Calle Juan de Bilbao, 13 - 3a planta, San Sebastian, Gipuzkoa, 20003

Explore the area

  • Popular LocationConcha Beach8 min walk
  • Popular LocationKursaal Congress Centre and Auditorium9 min walk
  • Popular LocationCastillo de la Mota10 min walk
  • AirportSan Sebastian (EAS)17 min drive

Choose dates to view prices

About this area

San Sebastian

Roger's House is located in San Sebastian's Old Town San Sebastian neighbourhood. Monte Igueldo is a popular attraction and the area's natural beauty can be seen at Concha Beach and Ondarreta Beach. Naval Museum and Donostia-San Sebastian Aquarium are also worth visiting.

What's nearby

  • San Telmo Museum - 3 min walk
  • Monte Urgull - 3 min walk
  • Concha Beach - 8 min walk
  • Kursaal Congress Centre and Auditorium - 9 min walk
  • Castillo de la Mota - 10 min walk

Getting around

  • Donostia-San Sebastián Station - 15 min walk
  • San Sebastian (EAS) - 17 min drive

Restaurants

  • Casa Urola - 2 min walk

About this property

Roger's House

San Sebastian pension in Old Town San Sebastian, walk to Concha Beach
Tour/ticket assistance, multilingual staff and free WiFi in public areas are available at this smoke-free pension. All 2 rooms offer free WiFi, fridges and portable fans.
Roger's House offers 2 forms of accommodation with portable fans. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is offered on a limited basis and hairdryers can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Fridge

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Portable fan

Bathroom

  • Hairdryer (on request)
  • Shared bathroom
  • Shower

Food and drink

  • Fridge

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 10 PM
Late check-in fee for check-in after 10 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-in fee for check-in after 10 PM (amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Tax ID - x4788354f
Property registration number HSS00754

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Roger's House Motel San Sebastian
Roger's House San Sebastian
Roger's House Pension
Roger's House San Sebastian
Roger's House Pension San Sebastian

Frequently asked questions

Overall score and ratings

2.2
Rating 5 - Excellent. 2 out of 24 reviews
5 - Excellent 8%
Rating 4 - Good. 3 out of 24 reviews
4 - Good 13%
Rating 3 - Okay. 2 out of 24 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 24 reviews
2 - Poor 29%
Rating 1 - Terrible. 10 out of 24 reviews
1 - Terrible 42%

2.3/5

Cleanliness

2.4/5

Staff & service

2.0/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump Hostel with poor condition shared facilities
We did not stay at the property as it was a hostel with shared facilities in diplorable condition! I was unaware that the property was a hostel & had shared bathrooms, I canceled our booking & requested a refund when I became aware this was the case. The management were difficult to deal with and unnecessarily insulting. They charged me the full price for the room after cancellation which is really poor form given the circumstances.

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hostel not a hotel!
We booked Rogers House for a 2 night stay thinking it was a hotel. We were given a central room no windows and dorm style single beds even though we had booked a double room. Bathrooms are all shared and are not great. If you are looking for a hostel it would be fine but certainly didn't meet our expectations. It was also expensive for a hostel. It was also very noisy not just because of the festival but from other guests - group of young girls - came in late and partied in the room next door until 4.30am. We checked out after the first day but had to pay for the 2 nights.

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked and photos on website are not the hostel
We emailed the day before our arrival to find out about the nearest bus stop and to confirm our arrival. When we got there, the hostel was overbooked and we had to move to a pension nearby. They only accepted cash for payment. We didn't have a choice of pension as San Sebastián is fully booked in August (hotels.com was sending us to Biarritz... ) we had to accept the relocation. However, the pension didn't have laundry facilities nor kitchen so it ended up costing us much more. The photos you see on the website for Roger's house is not the actual hostel. It is the Place of the constitution which is a one-minute walk from the actual hostel. It is far from looking like that! It is located on the third or fourth floor of a run down building- no lift.

3/5 Okay

4/5 Good

Liked: Cleanliness