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Overview of Akelarre - Relais & Châteaux

Photo gallery

Featured image
Terrace/patio
Balcony
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.7/5 Exceptional
70 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking
  • Air conditioning
  • Spa

Map

Highlights

Popular LocationMiramar Palace9 min drive
Popular LocationMonte Igueldo10 min drive
RestaurantCinc Sentits3 min walk
RestaurantIturrieta trikuharria3 min walk
AirportBiarritz (BIQ-Pays Basque)53 min drive

Choose dates to view prices

  • Standard Double Room, Terrace, Sea View

    4.9/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    Show details
  • Deluxe Double Room, Terrace, Sea View

    5/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    Show details
  • Suite, Private Pool, Sea View

    5/5 guest room rating

    Room amenities

    • 1076 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    Show details

About this area

San Sebastian

Located in San Sebastian, Akelarre - Relais & Châteaux is in an area with good shopping. Monte Igueldo is a popular attraction and the area's natural beauty can be seen at Bay of Biscay and Ondarreta Beach. Our guests appreciate the hotel's central location.

Visit our San Sebastian travel guide
Map
Popular Location

What's nearby

  • Concha Promenade - 9 min drive
  • Miramar Palace - 9 min drive
  • Monte Igueldo - 10 min drive
  • Ondarreta Beach - 10 min drive
  • Concha Beach - 14 min drive

Getting around

  • San Sebastian Amara Station - 14 min drive
  • Bilbao (BIO) - 65 min drive

Restaurants

  • Akelarre — 1 min walk
  • Cinc Sentits - 3 min walk
  • Iturrieta trikuharria - 3 min walk
  • Zuberoa Restaurant - 3 min walk
  • Akelare - 3 min walk

About this property

Akelarre - Relais & Châteaux

5-star luxury hotel near Bay of Biscay
An attached winery, a full-service spa and a restaurant are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include an indoor pool, a 24-hour fitness centre and a bar/lounge. All 22 soundproofed rooms feature free WiFi and iPod docks. Thoughtful touches include pillow menus and bathrobes, and guests will also find furnished balconies and separate sitting areas.
Akelarre - Relais & Châteaux offers 22 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to furnished balconies. This accommodation offers separate sitting areas. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
AKELARRE has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Electric car charging station
Return airport shuttle (surcharge)
Free local area shuttle up to 7 km
Free beach shuttle

Food and drink

Free full breakfast available daily 7:00 AM–11:00 AM
1 restaurant
1 bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Indoor pool
Sauna
Winery attached

Family friendly

Dry-cleaning service
Free local area shuttle
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
French
Spanish

Outdoors

Garden
Rooftop terrace

Spa

3 treatment rooms
Couples treatment room(s)
Massages
Massage/treatment rooms
Spa open daily
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens
Pillow menu

Bathroom

Bathrobes
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

iPod dock
Plasma TV

Food and drink

Minibar

Outdoor space

Furnished balcony

More

Desk
Free newspapers
Safe
Separate sitting area
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 14 and younger are not allowed at this property; all guests older than 14 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Akelarre
Akelarre Relais & Chateaux
Akelarre - Relais & Châteaux Hotel
Akelarre - Relais & Châteaux San Sebastian
Akelarre - Relais & Châteaux Hotel San Sebastian

Frequently asked questions

Can I cancel my reservation for free at Akelarre - Relais & Châteaux and receive a full refund?
Yes, Akelarre - Relais & Châteaux offers free cancellation on select room rates, because flexibility matters! Please refer to Akelarre - Relais & Châteaux cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Akelarre - Relais & Châteaux?
As of 7 Jun 2020, prices found for a 1-night stay for 2 adults at Akelarre - Relais & Châteaux on 5 Jul 2020 start from £490, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Akelarre - Relais & Châteaux have a pool?
Yes, this property has an indoor pool.
Is Akelarre - Relais & Châteaux pet-friendly?
No, pets are not allowed at this property.
How much is parking at Akelarre - Relais & Châteaux?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Does Akelarre - Relais & Châteaux provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Akelarre - Relais & Châteaux located?
Situated in San Sebastian, this luxury hotel is within 3 miles (5 km) of Bay of Biscay, Monte Igueldo and Ondarreta Beach. Concha Promenade and Loretopea are also within 3 miles (5 km).

Guest reviews

4.7
Exceptional
5 - Excellent
59
4 - Good
7
3 - Okay
2
2 - Mediocre
1
1 - Poor
1
4.9
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is incredible. Seriously world class luxury. Staff was wonderful and all the little details in the room went above and beyond. Toiletries were super high quality and loved the traditional pastries left in the room for turn-down. Could have been the best pastry we had while in San Sebastian. I want to visit again and again.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel, all the staff were so lovely and made us feel very special.

Stayed 4 nights in Nov 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic View

The hotel and staff are amazing. Views unreal and food that is for foodies. One draw back and a major one is that this is a beach area resort that has no out door pool or deck area to sun in a bathing suit. Spa is amazing as well.

Stayed 3 nights in Aug 2019