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Reviews of Hotel Milano

3 out of 5
Hotel Milano
Punta del Este at Calle 24 entre 28 y, 29, Punta del Este, Maldonado

Reviews

7.6

Good

Rating 10 - Excellent. 73 out of 237 reviews" "
Rating 8 - Good. 77 out of 237 reviews" "
Rating 6 - Okay. 60 out of 237 reviews" "
Rating 4 - Poor. 17 out of 237 reviews" "
Rating 2 - Terrible. 10 out of 237 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel, very well located, quiet…..everything was fine
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punta
Nice staff, good location and comfortable.....................
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Recomendedand will stay again
Stayed 2 nights in Aug 2023
Response from Gerencia on 7 Aug 2023
Thanks for taking a minute to tell us about your time at Milano Punta del Este. We are glad to know you enjoyed your stay! Looking forward to receiving you back soon

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this little hotel. It was very clean and the staff was very helpful and friendly. Breakfast was simple but good. Highly recommended!
Stayed 1 night in May 2023
Response from Gerencia on 13 Jun 2023
Thanks for taking time to give us your feed back, we are really happy to hear you had a nice stay at Milano Hotel, and hope to receive you back soon!

10/10 Excellent

Mariela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Seguridad es muy baja las Puertas fáciles de abrir no hay cámaras en el 2 piso no elevador deberían cambiar lock de door poner tv en inglés personal excelente breakfast bueno mariela
Stayed 3 nights in Feb 2023

8/10 Good

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located conveniently near beach, restaurants, and markets. A ten minute walk from bus depot.
Stayed 3 nights in Feb 2023

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place. Friendly staff always willing to help. I went twice in a month
Stayed 2 nights in Jan 2023

10/10 Excellent

VIVI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 block from the beach. Very centrally located. We could walk everywhere. Staff is very nice and accommodating. The breakfast was incredible. Very clean rooms and throughout the rest of the hotel. I strongly recommend Hotel Milano.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel its kind the modest, but its clean comfortable and the more important thing its the the friendly welcome and the staff its open to help all the time. Thank you receptionists for the great welcome
Stayed 2 nights in Dec 2022

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

6/10 Okay

Aleksandra

Stayed 2 nights in Jan 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy with house slippers and robe.
Recommended. Nice Japanese style beach house hotel. Easy check in. Clean. Climatized pool. Water was a little low in pool and Jets were not running. Water was clean. Good beach access. Unfortunately, WiFi did not work at pool. Excellent WiFi in hotel. Excellent ventilation and view. Sufficient charging outlets. Desk area. Looking forward to return one day to review breakfast recommendations that I selected.
Stayed 1 night in Dec 2021

8/10 Good

Lucy

Stayed 3 nights in Feb 2020

4/10 Poor

CHARBEL

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room is small and t
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location in middle of peninsula and cafes, restaurants & shopping - also 5 min on foot to bus station. Clean rooms, had patio , mine with slight ocean view. Bathroom is crowded, but this is because it has a large, modern “rain” shower with plenty water & the original bidet. Breakfast is very good Euro-style buffet with excellent choice of various fresh mini-croissants, pastries, meat, cheese, musli, juices, coffee, tea, fruit, etc. Staff was very friendly, spoke English with Sophia and got a lot of good tips : try Capi bar for live music, microbrews.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Hotel Florenza
Quando chegamos no hotel, foi informado que estava com alguns problemas de encanamento se não me engano e nos transferiram para o Hotel Florenza, não muito distante de onde já estávamos, mas o quarto tinha 2 grandes aranhas e lá era como um studio com cozinha também, isso foi bacana pela troca que fizeram e também o hotel tinha elevador e tinha até tipo de um quintal com uma mesa e cadeiras, mas quando abri a porta tinha mosquitos, então nem usamos essa parte. Tinha chimarrão a vontade, mas não experimentamos!
Stayed 2 nights in Apr 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Lucila on 13 Apr 2019
Thank you for your review.

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Lucila.- on 28 Feb 2019
Muchas gracias por compartir su experiencia con nosotros, quedamos a las órdenes para una próxima oportunidad.

6/10 Okay

Verified traveller

Disliked: Room comfort
Meh
Room didn’t look anything like the lictures
Stayed 1 night in Feb 2019
Response from Lucila.- on 18 Feb 2019
Thank you for sharing your experience at our hotel. We take the pictures from our rooms, but we are sorry if you didn´t find them alike, we really try our best to give a great stay to our guests. Hope you visit us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel close to the beach! Friendly staff too!
Stayed 5 nights in Dec 2018
Response from Lucila.- on 6 Jan 2019
Thank you for sharing your experience at our hotel. Have a great day!

10/10 Excellent

Melissa, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. The Best bed ever!!! The breakfast is amazing, all the staff is very kind and the place is so clean. We have to back 😊
Stayed 2 nights in Oct 2018
Response from Lucila on 18 Oct 2018
Thank you so much for your kind review. You will be more than welcome when you decide to come back.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good inexpensive option
Considering the lower price, the hotel was very good. Simple bedrooms and coffee, but very close to Los Dedos and lots of bars and restaurants. If i were again looking for a place just to sleep, I would definetely stay there again.
Stayed 1 night in Aug 2018
Response from Lucila on 14 Sept 2018
Muchísimas gracias por preferirnos. Nos alegramos que haya disfrutado su estadía con nosotros y nos vuelva a elegir en una próxima oportunidad. Quedamos a las órdenes.

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel near Gorlero
It is a small hotel. Nothing fancy but out of season it is cheap and well located. It is a basic 3 star hotel but if you need you spend a night or two it is totally fine.
Stayed 1 night in Apr 2018
Response from Lucila on 17 Apr 2018
Thank you for sharing your experience with us. We are glad you had a great time here. We are indeed a 3 stars hotel with swimming pool and a nice breakfast included for a great price.

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at right price
For $55 a night in Punta del Este this is a good option. Clean room and comfy bed= good night's rest.
Stayed 1 night in Dec 2017
Response from Lucila on 5 Dec 2017
Thank you for sharing your experience at our Hotel. We are glad you had a great stay with us.

6/10 Okay

Rosario, Ecuador

Liked: Cleanliness, staff & service
Nice hotel close to beach and touristic attraction
Nice hotel pretty close to the beach and nice touristic attractions. Best of all, the breakfast is served in a cozy atmosphere. They have an exquisite variety of pieces of bread and cereals. All the time are waiting to fill what is finished. The rooms are small and the bathroom is smaller still.
Stayed 6 nights in Oct 2017
Response from Lucila on 20 Oct 2017
Thank you for sharing your experience at our Hotel. We really appreciate that you found our staff attentive and friendly as we do our best to make you feel welcome all the time. We´ll do our best to improve our rooms.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building
The hotel is located in an old building without elevator. It is clean, beds comfortable and the bathroom ok (refurbished). Breakfast is not good. There are other better options in the area that cost the same
Stayed 1 night in Aug 2017

2/10 Terrible

Yaneth, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed to the fingers monument
Terrible experience starting with the recepcionist. She was so nasty and she gave us the worst room that they have. The window blinds was broke, was a bad smell in the bathroon, the safe box was broke and the painting of the room have fungus. After we complained they change to different room and was horrible too. We ask to get our money back and cancel everything but was not accepted. Terrible experience. Worse hotel. Don't recomended to nobody. The puctures on online is not what the hotel looks. Simple HORRIBLE.
Stayed 2 nights in May 2017

8/10 Good

Eva, Portland, OR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel Milano en Punta del Este, Uruguay
We stayed there 3 days. Pros: -Staff was pleasant -breakfast was ok: simple breads, cheese/ham, pastries, fruits. No eggs, though. - Good location - Very close to the sea: you could hear the sea at night - Nice balcony - Well ventilated room with big windows and a spacious balcony Cons: - Smelly bathroom - The shower was small. Water was running out of the shower. - The linens are not fit. We found ourselves sleeping on top of the mattress. - The 2nd change of towels was bad. The towels were so thin that looked as dish-rags. - The breakfast was supposed to be from 7 until 11, however, the last day we were there, we have to leave at 8am and the breakfast was not ready, we have to go somewhere else. - Cleanness in general. Shower curtains were dirty and short.

8/10 Good

Esteban Alberto, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great location, superb staff
Pros The hotel is in a great location, close to the beach and main streets. The rooms are clean and the staff is extra nice. Cons The bathroom is very small, as in "hitting the sink with your shoulder while sitting on the toilet" small. The glasses and mugs at breakfast were hardly ever clean.

10/10 Excellent

Shannon, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near beach, staff friendly, clean room.
Hotel located fairly central to everything. Beach, shopping, restaurants, etc. Fair price. I would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the Centre of Punta Del Este
This is a bursting illy kept well maintained budget hotel in a great location near the centre of town. Both beaches are within a very short walk and there are also many shops and restaurants close by. The room was spotless, a good size with a comfortable bed. The bathroom was clean and the shower had good pressure and plenty of hot water. The breakfast was also extremely good with plenty of selection. The only slight issue we had was when we went to check out the receptionist went to try and charge us again even though we had already paid. I believe this would have been a genuine mistake as they had not received the money from Hotel.com/Expedia (who we paid at the time of booking) even though it had already come out of my account. It may be something they need to keep note of in the future so other customers do not have the same experience. If it was not for that issue the stay would have been perfect and I still recommend the hotel as a great place to stay.

10/10 Excellent

Kaylee, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up from me
Great budget hotel. The location is fantastic, 1 block back from the beach and 1 black to main shopping street. Staff were super friendly and helpful also. Breakfast was nice and hotel was clean.

10/10 Excellent

Ertug, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, clean and comfortable. It has a nice view from the window. The breakfast is very enough and you can enjoy your breakfast in the garden:) The staff were really helpful and friendly.

10/10 Excellent

Ertug, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really nice, clean and comfortable. It has very nice view and the staff were really helpful, friendly. In the future if I have a chance, I'll visit them again!

6/10 Okay

Victoria

8/10 Good

Heather, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THUMBS UP
Great balcony with view of ocean @ great price. Pleasant staff. Only issue was first room I was placed in had some mildew behind the baseboard. Started getting an allergic reaction. Showed staff & they moved me to new room. No problem after that. Only other issue was one day having cooler water than I would normally use for shower. Nice breakfast.

4/10 Poor

Imran

Liked: Staff & service
Disliked: Cleanliness, room comfort

8/10 Good

Tobias, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair price and great stay!
The hotel is nice and calme. They serve a fine breakfast. We had a nice stay there, and the price was good compared to the high price level in city. The room was a bit small but clean, with air con and Tv.

4/10 Poor

Average, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Its a bit grubby but good location
The bed was covered in dog hair and the towels had yellow stains on them. I'm not too fussy but I did feel it was unclean. Breakfast was toast and fruit and yoghurt. I didn't expect it to be amazing because it was only 3 stars, but a clean bed and clean towels I would have thought would be pretty standard

8/10 Good

Rafael

Travelled with family
Liked: Staff & service
Muito bom momento com a família
Stayed 2 nights in Jan 2024

10/10 Excellent

Maristela

Stayed 2 nights in Dec 2023

10/10 Excellent

Enny

Stayed 2 nights in Dec 2023

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fácil acesso a quase tudo, bons restaurantes e sorveterias na proximidade.
Stayed 2 nights in Nov 2023

6/10 Okay

Jose Domingo

Stayed 3 nights in Nov 2023

2/10 Terrible

RAQUEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrível
Muito ruim. Atendimento péssimo. As pessoas não olham para você, perecem achar que nos hospedamos no hotel por obrigação. O vaso sanitário estava entupido antes do primeiro uso. O ar condicionado simplesmente não funcionou. Box minúsculo. Não pedimos para trocar de quarto pois estávamos cansados de 12 horas de viagem. Café da manhã muito fraco, não fizeram reposição dos itens. Primeira e última vez. Não recomendo.
Stayed 1 night in Nov 2023

10/10 Excellent

Diego Medeiros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização..
Stayed 1 night in Nov 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Gerencia Milano Punta del Este on 7 Oct 2023
Gracias por su atención! vuelva pronto!

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok
Não reparei bem antes de reservar que o quarto quadruplo realmente seria um “sofá” cama. Bem desconfortáve. Outro ponto é que eles abusam no valor da água… quase 15 reais! Café da manhã bem fraco, poucas opções e não repõem ao decorrer da manhã (dentro do horário estabelecido d servir o café da manhã) Mas de ponto positivo é a localização! Mt próxima dos los dedos, da rodoviária e da orla principal. Hotel novo com banheiros amplos e camas de solteiro confortáveis (ao contrário do sofá cama)
Stayed 2 nights in Jul 2023
Response from Gerencia on 11 Aug 2023
Gracias Roberta por tomarse un momento para contarnos sobre su experiencia en Hotel Milano., Sobre las comodidades de las habitaciones Cuadruples, esta anunciado en la descripcion de la habitacion y puede verlo en las imagenes, asi como las cosas que servimos en nuestro desayuno, que por mismo precio de 1 cafe en cualquier cafeteria de la zona nos parece que es bastante completo. Entendemos que los precios puedan parecerle altos al hacer el cambio a su moneda, pero tenemos los valores de cualquier supermercado de la peninsula para las bebidas del minibar, que de todas formas no estan obligados a tomar, pueden obtener al mismo precio en el minimercado que esta cruzando la calle. Lamentamos mucho que esto haya empa;ado su percepcion sobre los productos y servicios que ofrecemos, siendo en esta epoca uno de los hoteles mas baratos en la zona. De todas formas, esperamos volver a recibirlos en otra oportunidad. HOTEL MILANO PUNTA DEL ESTE

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Gerencia on 13 Jun 2023
Gracias por sus comentarios! esperamos recibirle nuevamente muy pronto!