Ratings based on 297 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

1st trip to Europe

Posted 04-Jul-2017
Honestly the best hotel. It is located right on the grand canal and can be a little hard to get to the first time but after that super easy. Great rooms, bathrooms, and views. Would stay here again. Looks just like online. Stayed in room 9.
5 out of 5
Recommended
for Everyone
by A verified traveller

It is a perfect hotel in Venice.

Posted 01-Jul-2017
Pros: Everything. Truly could not find an issue and we have very high standards. Travel at 5 star for work and this was a 4 that beat 5 star to me.
Cons: More time to stay here
Location: Out of the crazy of the Rialto and San Marco .....closer to the real Venice than pure shopping mall Venice of st marks
Just a remarkable hotel. The staff are wonderful and will take time to show you their Venice and suggestions. The rooms are designed perfectly and if you splurge a tiny bit and get the corner suite you will be amazed. The regular rooms are great too. The second floor lounge is a pleasure and Alex a perfect host. Breakfast with Violeta and Pamela is a treat. The manager treats it like you have arrived a guest at his home for the weekend. Arrive by water taxi.....not vaporetto. So worth it. Once again....just book it you won't regret it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

A lovely hotel in a great neighbourhood

Posted 21-May-2017
We recently spent 6 nights in this lovely hotel. It's just the right size. Not too many rooms and small enough for personal attention to the guests. The location was away from the crowds in a friendly neighbourhood. We felt part of the community by the time we left for home. The beds were comfortable and the bed linens divine. Our room was kept very clean and we were provided with fresh bottled water daily. We had a walk-in shower. The hairdryer was great. What more could we ask....except for better lighting in the bathroom. It was difficult to see in the mirror when trying to put on make-up and doing your hair. We enjoyed that breakfast hours weren't set so we could relish in our holiday time and sleep in if we felt like it knowing there would still be a delicious meal awaiting us.
5 out of 5
by Jess Ann

Best Hotel on the Grand Canal

Posted 20-May-2017 on Hotels
Wonderful location on the Grand Canal. Super staff & great breakfast. I'd stay again in a minuet. You won't be dissappointed.
5 out of 5
by A verified traveller

Definitely returning :)

Posted 30-Apr-2017 on Hotels
A gem in Venice. This was our first trip to the city and couldn’t have picked a better location to stay in - the San Polo area. The hotel itself is directly on the canal. The closest vaporetto stop is a 5 minute walk away, while the train station is a 10-15 min walk. The back entrance to the hotel, which is how you enter if walking, is a bit difficult to find as it’s through two tiny back alleys - however it wasn’t a big deal at all as we managed with 3 suitcases. We received lovely, personalized service from the owner and staff, who have a rich knowledge of the area and gave great recommendations on what to see and where to eat. I believe all the rooms face the canal. We had a room on the bottom floor which is directly on the water - it was an amazing experience!
4 out of 5
by A verified traveller

Ants in the room.

Posted 10-Apr-2017 on Hotels
The hotel is difficult to find if on foot. Internet didn't work at all in the room during the 2 day stay. The major disappointment was the presence of ants in the bathroom some of which had found their way to the bed. The friendliness of the service made up for these short comings and I would stay again.
5 out of 5
by Michael

Posted 09-Apr-2017 on Hotels
This was our first stop on our tour of Italy. Pulling up on water taxi to the front door was amazing. We were greeted by a very helpful and welcoming staff. The hotel and rooms were very spacious, modern and clean. We loved the small, quaint size of the hotel, and the location was perfect. Location was far enough from the crowds to feel like you were part of Venice, not the tourist line. Breakfast was amazing. Fresh pastries and fruit every morning along with meat, cheeses and drinks. Our only regret was not staying longer. If you stay here, make sure to visit Osteria La Patatina. Recommended by the hotel and they were spot on. Thank you for a memorable stay.
5 out of 5
by Shirin

Wonderful hotel!

Posted 28-Feb-2017 on Hotels
Wonderful hotel! Beautiful! I was upgraded to a room with a grand canal view. Staff was extremely helpful and pleasant. Breakfast was wonderful and included!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Jan-2017 on Hotels
5 out of 5
by A verified traveller

Amazing Hotel and Staff

Posted 27-Nov-2016 on Hotels
Tucked away in a little corridor there is this little gem. We were greeted by a very friendly and knowledge man (sorry we forgot his name, but he was bald and wore glasses) He was so friendly and welcoming. This really set our Venice visit to an amazing start. He was so knowledgeable and make fantastic recommendations. The staff in the bar and restaurant was also amazing. The only thing we notice is there was no kettle in the room. apart from that our stay was amazing and would recommended this Hotel! We look forward to coming back.