Suite Gran Canal | View from room

Reviews of H10 Palazzo Canova

4.5 out of 5
H10 Palazzo Canova
San Polo - Via Riva del Vin 744, Venice, VE

Reviews

9.8

Exceptional

Rating 10 - Excellent. 575 out of 665 reviews" "
Rating 8 - Good. 69 out of 665 reviews" "
Rating 6 - Okay. 10 out of 665 reviews" "
Rating 4 - Poor. 7 out of 665 reviews" "
Rating 2 - Terrible. 4 out of 665 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice property and staff was kind and helpful. Steps from the Ponte Vecchio bridge, so a lot of tourists, but very convenient.
Stayed 2 nights in Apr 2024
Response from Michela Tassetto, General Manager on 18 Apr 2024
Thanks for your kind review and for choosing our property in Venice. We are few steps from Rialto Bridge.We hope to see you soon back in Venice.Arrivederci

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great especially the staff at the restaurant for breakfast! Very convient location 2 mins to the famous bridge!
Stayed 3 nights in Apr 2024
Response from Michela Tassetto, General Manager on 15 Apr 2024
We are glad you chose us for your stay in Venice and that you appreciated our services and the courtesy of our staff.We try to do our utmost to make the stay of our guests the most enjoyable one and your review is the best thank you to all of us. We hope to have the pleasure of welcoming you back soon. Best regards

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel and location
Stayed 4 nights in Apr 2024
Response from Michela Tassetto, General Manager on 15 Apr 2024
Thank you for your feedback.We hope to have the pleasure of welcoming you soon again to our hotel.Kindest Regards

8/10 Good

Christy, Carroll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff was very helpful from the moment we arrived.
Stayed 3 nights in Apr 2024
Response from Michela Tassetto on 8 Apr 2024
Dear Ms. Christy,Thank you for you stay at H10 Palazzo Canova. We are glad you chose us for your stay in Venice and that you appreciated our services. We try to do our utmost to make the stay of our guests the most enjoyable one and your review is the best thank you to all of us. We hope to have the pleasure of welcoming you back soon. Best regards, Michela Tassetto General Manager

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with all the major attractions walkable.
Stayed 2 nights in Mar 2024
Response from Michela Tassetto on 8 Apr 2024
Dear Ms. Wendy,Thank you for you stay at H10 Palazzo Canova. We are glad you chose us for your stay in Venice and that you appreciated our services and our location. We try to do our utmost to make the stay of our guests the most enjoyable one and your review is the best thank you to all of us. We hope to have the pleasure of welcoming you back soon. Best regards, Michela Tassetto General Manager

10/10 Excellent

Leah

Travelled with family
The location was perfect. It is right on the grand canal just down from the Rialto Bridge. It was centrally located to walk to all the different areas of Venice. The staff was amazing and very accomodating. I will absolutely stay here again.
Stayed 3 nights in Mar 2024
Response from Michela Tassetto on 1 Apr 2024
Thank you for choosing H10 Palazzo Canova for your stay in Venice. We are pleased to read that you appreciated our location and our service. We hope to have the pleasure of welcoming you back soon. Arrivederci! Michela Tassetto General Manager

6/10 Okay

Carmel, Onoway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean but very dated. Quite a few homeless people sleeping just outside the doors.
Stayed 1 night in Mar 2024
Response from Michela Tassetto on 1 Apr 2024
Dear Ms. Carmel,thanks for your message.Maybe you have reviewd the wrong hotel because our hotel is renovated five years ago and there is not homeless people sleeping just outside the doors.We hope you can review the score because it is vety penalizing for us.Kind regards,

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and kind staff
Stayed 4 nights in Mar 2024
Response from Michela Tassetto, General Manager on 27 Mar 2024
Thanks for choosing our H10 Palazzo Canova for your stay in Venice. We hope to welcome you back soonArrivederci

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right on the water, very pretty and great staff. Staff is really helpful with telling you how to get around the city. Room was very pretty and clean.
Stayed 2 nights in Mar 2024
Response from Michela Tassetto, General Manager on 24 Mar 2024
Thanks for your review and for choosing our hotel.We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards

10/10 Excellent

Jin, Penn Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the Grand Canal steps from the Rialto Bridge central to every site in Venice. Staff were friendly and helpful. Hotel was modern and looked newly built vs most Venice hotels that are assemblages of smaller buildings with odd floor plans. We had beautiful view of the Grand Canal. Surprisingly quiet at night. Roof top bar was an added bonus. Highly recommend
Stayed 3 nights in Mar 2024
Response from Michela Tassetto on 21 Mar 2024
Dear Jin,Thanks for staying with us. We appreciate your feedback! We look forward to the pleasure of welcoming you once again to our property soon. Kindest Regards Michela Tassetto General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and upscale property right on the Grand Canal next to the Rialto Bridge. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Michela Tassetto on 16 Mar 2024
Thanks for your review and for choosing our hotel. We look forward to the pleasure of welcoming you once again to our property soon. Kindest Regards Michela Tassetto General Manager

10/10 Excellent

Lindsay

Travelled with partner
The hotel was very comfortable and the staff very helpful. The hotel is situated on the Grand Canal very close to the Rialto bridge. It is ideally situated for exploring Venice.
Stayed 8 nights in Mar 2024
Response from Michela Tassetto on 11 Mar 2024
Dear Ms. Lindsay,Thank you for you stay at H10 Palazzo Canova. We are glad you chose us for your stay in Venice and that you appreciated our services and the courtesy of our staff. We try to do our utmost to make the stay of our guests the most enjoyable one and your review is the best thank you to all of us. We hope to have the pleasure of welcoming you back soon. Best regards, Michela Tassetto General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Michela Tassetto, General Manager on 10 Mar 2024
Thanks for your review and for choosing our hotel.We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards

8/10 Good

Danais

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel has an excellent location and common areas are nicely appointed. The room was nice however the bathroom smelled like urine. Not great on such a high end, expensive place.
Stayed 2 nights in Feb 2024
Response from Michela Tassetto, General Manager on 1 Mar 2024
Thanks for your review and for choosing our hotel.Thank you for bringing to our attention some aspects of the services where you felt we had failed to achieve an acceptable level. Since our aim is to achieve and maintain a high standard of customer care, we are always grateful for client feedback and take your observations very seriously.We can assure that actions will be taken to implement our housekeeping service. We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards

10/10 Excellent

Rohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located,clean hotel. Friendly, multi lingual staff. Overall a positive experience! Grazie a tutti.
Stayed 5 nights in Feb 2024
Response from Michela Tassetto, General Manager on 1 Mar 2024
Thank you for choosing to stay with us and I am glad to hear that your experience with us was a pleasant one! We look forward to welcoming you back to the hotel in the near future. Please don’t hesitate to contact us if you need help or information. With kind Regards

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel. Easy check in and check out. The rooftop bar was lovely, not to be missed and the breakfast was wonderful. Sadly, we only stayed one night, I would love to come back again.
Stayed 1 night in Feb 2024
Response from Michela Tassetto, General Manager on 25 Feb 2024
Thanks for your kind feedback. We are thrilled to read that you had a wonderful time here at our hotel and that you appreciated our location and our services.Every day we work hard to ensure everyone our highest quality standards. Our hospitality and little touches help us to deliver excellent service and ensure all our guests an authentic experience. We really hope to get soon another chance to welcome you. Kindest regards,

10/10 Excellent

Gabriella, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Staff is very accommodating, speak great English, very reasonably priced for the location. Near the water taxis, shopping.
Stayed 1 night in Feb 2024
Response from Michela Tassetto, General Manager on 23 Feb 2024
Thank you for you stay at H10 Palazzo Canova. We are glad you chose us for your stay in Venice and that you appreciated our services, our location and the courtesy of our staff.We try to do our utmost to make the stay of our guests the most enjoyable one and your review is the best thank you to all of us. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Excellent

Miguel, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on grand canal; good transportation in a central location. Staff was very helpful.
Stayed 3 nights in Jan 2024
Response from Michela Tassetto on 11 Feb 2024
Dear Mr. Miguel, ,Thanks for your kind review. We are so happy to learn that you enjoyed your stay at our hotel and that you appreciated all the services offered. We all work with passion in order to ensure the best quality. We hope to get another chance to welcome you in Venice! Best regards Michela Tassetto General Manager

10/10 Excellent

Genevieve, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a perfect hotel! I was coming to Venice for a quick visit and picked this hotel because the pictures looked so great online. It was even better in real life! Such stunning decor and beautiful rooms. I booked the room with the partial canal view and it was gorgeous! I was also so happy because the location was just perfect. I hadn’t planned my activities prior to planning my trip to Venice but once I selected some tours, they were all very close to the hotel which made this even more wonderful. The staff were all so friendly and attentive. Check in was really great, very welcoming. When I checked in I added the breakfast option and so glad I did. Breakfast was delicious and a great selection of fresh food items. They also provide cooked hot breakfast items by order. The water taxi is also really close by and it was very easy to get it back to the train station. I’m so glad that I picked this hotel for my stay in Venice. I’ll definitely stay here again when I return to Venice.
Stayed 1 night in Feb 2024
Response from Michela Tassetto on 8 Feb 2024
Dear Ms. Genevieve, Thanks for your kind feedback. We are thrilled to read that you had a wonderful time here at our hotel and that you appreciated our location and our services. Every day we work hard to ensure everyone our highest quality standards. Our hospitality and little touches help us to deliver excellent service and ensure all our guests an authentic experience. We really hope to get soon another chance to welcome you. Kindest regards, Michela Tassetto General Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Design, staff, room comfort…loved
Stayed 1 night in Jan 2024
Response from Michela Tassetto, General Manager on 6 Feb 2024
Thank you for the trust given to our hotel while choosing us for your stay at H10 Palazzo Canova.We are so happy to learn that you enjoyed your stay at our hotel and that you appreciated all the services offered. We hope to get another chance to welcome you in Venice soon! Arrivederci!

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Veneciano, excelente, muy comodo, moderno, a casi una cuadra del Puente Rialto. Excelente desayuno. Personal correctisimo
Stayed 2 nights in Jan 2024
Response from Michela Tassetto on 29 Jan 2024
Apreciado Sr. Carlos, muchas gracias por su estancia y por sus comentarios. Nos alegra saber que disfrutó de su estancia y, por supuesto, tomamos nota de su sugerencia para mejorar nuestros servicios. Esperamos volver a recibirles muy pronto. Saludos Michela Tassetto General Manager

10/10 Excellent

ILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
I need restaurant
Stayed 2 nights in Jan 2024
Response from Michela Tassetto, General Manager on 28 Jan 2024
Thank you for your feedback.We hope to have the pleasure of welcoming you soon again to our hotel.Kindest Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view in the City! Great staff! Clean and quiet.
Response from Michela Tassetto on 22 Jan 2024
Dear Mr. Michael, Thanks for staying with us. We appreciate your feedback! We look forward to the pleasure of welcoming you once again to our property soon. Kindest Regards Michela Tassetto General Manager

10/10 Excellent

Po Lam

Stayed 1 night in Jan 2024
Response from Michela Tassetto on 18 Jan 2024
Dear Ms.Po Lam, Thanks for staying with us. We appreciate your feedback! We look forward to the pleasure of welcoming you once again to our property soon. Kindest Regards Michela Tassetto General Manager

10/10 Excellent

Anne

Stayed 3 nights in Jan 2024
Response from Michela Tassetto on 18 Jan 2024
Dear Ms. Anne, Thanks for staying with us. We appreciate your feedback! We look forward to the pleasure of welcoming you once again to our property soon. Kindest Regards Michela Tassetto General Manager

10/10 Excellent

Zoheb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in top location for Venice first timers. Easy to access to/from airport and train station by taxi or vaporetto. Profesional staff and very helpful with recommendations
Stayed 2 nights in Jan 2024
Response from Michela Tassetto on 15 Jan 2024
Dear Mr. Zoheb, We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our H10 Palazzo Canova. Good comments always make us proud and eager to do the best. We hope to see you us again here. Kind regards, Michela Tassetto General Manager

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Michela Tassetto on 15 Jan 2024
Dear Mr. Osvaldo, Thanks for your review! It has been a pleasure for us hosting you in our H10 Palazzo Canova and we would like to thank you for your wonderful review. Guest’s satisfaction is absolutely our priority and we hope to see you us again here at H10 Palazzo Canova. Kind regards, Michela Tassetto General Manager

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Michela Tassetto, General Manager on 12 Jan 2024
Thank you for your feedback.We hope to have the pleasure of welcoming you soon again to our hotel.Kindest Regards

10/10 Excellent

Yasuhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel locates 30 sec walk from the Realto Bridge, with easy access to a lot of restaurants, shops and St Marks etc. The impressive view of the grand canal from our room was something we would never forget. Highly recommended.
Stayed 2 nights in Dec 2023
Response from Michela Tassetto, General Manager on 8 Jan 2024
Thank you for choosing to stay with us and I am glad to hear that your experience with us was a pleasant one! We look forward to welcoming you back to the hotel in the near future. Please don’t hesitate to contact us if you need help or information. With kind Regards,

10/10 Excellent

Richard, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Michela Tassetto on 22 Dec 2023
Dear Mr. Richard,.We are glad to know that you have appreciated our hotel.We wish to have the opportunity to host you again on the future.Best Regards,Michela TassettoGeneral Manager

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Michela Tassetto on 5 Feb 2024
Dear Mr. Chris,Thanks for your kind feedback. We are thrilled to read that you had a wonderful time here at our hotel and that you appreciated our location and our breakfast. We really hope to get soon another chance to welcome you. Kindest regards, Michela Tassetto General Manager

10/10 Excellent

Crystal, Forney

Liked: Staff & service, property conditions & facilities
If you're traveling to Italy for some much needed R&R, this is the spot. Definitely for couples. H10 took care of us all the way around and we had a perfect view of the canal, walking distance from restaurants and shopping, easy access to the public transportation or water taxi, gave us a free tour of the Glass Museum, and a nice complimentary breakfast daily! Overall 10
Stayed 4 nights in Dec 2023
Response from Michela Tassetto on 22 Dec 2023
Dear Mr. Crystal,Thanks for having chosen our hotel for your stayOur location is one of main strengths and truly represents an advantage to our guests who get to Venice and deserve a quick and easy access to the city. All our staff dedicate all their efforts to customer satisfaction: your words will motivate all of us to work on our standards to offer the best service possible to our kind and precious guests.We hope to see you us again here.Kind regardsMichela TassettoGeneral Manager

8/10 Good

Mohammad

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Michela Tassetto on 22 Dec 2023
Dear Mr. Mohammad,thank you for choosing H10 Palazzo Canova.We do sincerely hope you consider again our hotel for further stay in VeniceKind regards,Michela TassettoGeneral Manager

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michela Tassetto, General Manager on 5 Dec 2023
Thank you for your feedback.We hope to have the pleasure of welcoming you soon again to our hotel.Kindest Regards

6/10 Okay

Matthew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This hotel is safe and clean Do not get any extras ! Read all charges on your final bill
Stayed 2 nights in Nov 2023
Response from Michela Tassetto, General Manager on 1 Dec 2023
Thank you for choosing our hotel for your stay in Venice. We have taken good note of your comment regarding the bill and of course all guests need to read all charges upon departure. I would like to understand better if you had any issue during your stay as I did not get any report.Always at your disposal, we remain with best regards.

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Michela Tassetto on 22 Dec 2023
Dear Ms. Allyson, Thanks for your review. We hope to see you us again here at H10 Palazzo Canova Kind regards, Michela TassettoGeneral Manager

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and view! Shower was wonderful and fancy! The staff were over the top! This was my favorite stay out of 7 hotels while in Italy! If Im lucky enough to go back to Venice i would definitely stay here again:)
Stayed 2 nights in Nov 2023
Response from Michela Tassetto on 28 Nov 2023
Dear Ms. Cheryl, Thanks for sharing your review on Expedia. We are glad to know that you enjoyed your stay at our H10 Palazzo Canova and that you appreciated the service and the room. Moreover, we are so happy to know that our staff succeeded in providing with the best customer care quality and let you taste our hospitality. Best regards, Michela Tassetto General Manager

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true Venetian experience! Fantastic hotel, great location, beautiful view. The staff and managers were world class! Will be back soon.
Stayed 2 nights in Nov 2023
Response from Michela Tassetto on 21 Nov 2023
Dear Mr. Matthew,Thanks for sharing your review online. We are delighted to know that you enjoyed your stay at our H10 Palazzo Canova and that you appreciated our staff and the convenient location. It gives us great pleasure in knowing that our staff succeeded in providing with the best customer care quality and let you taste our hospitality. We really aim to make you feel at home away from home. We hope we can get another chance to welcome you here in Venice. Best regards, Michela Tassetto General Manager

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and nice.
Stayed 2 nights in Nov 2023
Response from Michela Tassetto, General Manager on 19 Nov 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!Best Regards

10/10 Excellent

Yarixa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Nov 2023
Response from Michela Tassetto, General Manager on 19 Nov 2023
Thank you for choosing to stay with us and I am glad to hear that your experience with us was a pleasant one! We look forward to welcoming you back to the hotel in the near future. Please don’t hesitate to contact us if you need help or information. With kind Regards

10/10 Excellent

Salem

Stayed 1 night in Nov 2023
Response from Michela Tassetto, General Manager on 17 Nov 2023
Thank you for your feedback.We hope to have the pleasure of welcoming you soon again to our hotel.Kindest Regards

10/10 Excellent

GILLIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extrelely friendky , heloful , kniwledgable and professional .Our room was just as described and very clean . Would highly recommended this hotel . Expedia did not send us any useful info tbh , no updates of flighrs ..which were stil showing ncorrect times up to the time we flew !!..not impressed . .. No return of emails and im afraud to say your app is rubbish .
Stayed 4 nights in Oct 2023
Response from Michela Tassetto, General Manager on 3 Nov 2023
Thank you for your feedback.We hope to have the pleasure of welcoming you soon again to our hotel.Kindest Regards

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michela Tassetto, General Manager on 3 Nov 2023
Thanks for your review and for choosing our hotel.We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards

8/10 Good

Robert

Travelled with group
Beautiful location. Over priced
Stayed 2 nights in Oct 2023
Response from Michela Tassetto on 1 Nov 2023
Dear Mr. Robert,Thanks for your message.We are so happy you appreciate the location. At the same time, we lament that our pricing did not meet your expectations. Please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests.Kind regardsMichela TassettoGeneral Manager

10/10 Excellent

husam

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Michela Tassetto, General Manager on 25 Oct 2023
Thanks for your kind review. We are so happy to learn that you enjoyed your stay at our hotel and that you appreciated all the services offered. We all work with passion in order to ensure the best quality.We hope to get another chance to welcome you in Venice! Best regards

10/10 Excellent

Ingrid

Stayed 4 nights in Oct 2023
Response from Michela Tassetto, General Manager on 10 Nov 2023
Thanks for staying with us. We appreciate your feedback!We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Lovely decor, breakfast and roof top bar. Highly recommended.
Stayed 3 nights in Oct 2023
Response from Michela Tassetto, General Manager on 31 Oct 2023
Thank you for choosing to stay with us and I am glad to hear that your experience with us was a pleasant one! We look forward to welcoming you back to the hotel in the near future. Please don’t hesitate to contact us if you need help or information. With kind Regards,

6/10 Okay

Louie

Stayed 1 night in Oct 2023
Response from Michela Tassetto, General Manager on 3 Nov 2023
Thanks for staying with us. We appreciate your feedback but we would like to have some details in our services where we did not meet your expectations as your score We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards

10/10 Excellent

Katherine, Tolland

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay with H10! Everyone was so welcoming and accommodating to our family including two small children. Our room was spacious and clean. The view of the Gran Canal was breathtaking and we were close to everything we wanted to explore in Venice. Further when we had questions or needed help the staff went above and beyond to help us. Highly recommend for your stay in Venice!! Thank you for a wonderful stay!
Stayed 2 nights in Oct 2023
Response from Michela Tassetto, General Manager on 12 Oct 2023
Thanks for staying with us. We appreciate your feedback!We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards

10/10 Excellent

Greg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can't be beat. The property is extremely clean and updated. The rooftop bar was fabulous for watching traffic on the Grand Canal. The front desk helped us arrange a private tour of Murano and Burano and transfer to our ship. Everything was perfect!
Stayed 2 nights in Sep 2023
Response from Michela Tassetto, General Manager on 12 Oct 2023
Thanks for your review and for choosing our hotel.We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards