The hotel staff were lovely; friendly and super helpful. I arrived early and could have waited but the receptionist insisted on finding me a room that was ready. I saw 3. My room had been refurbed and the view was good. The other rooms I saw were tired looking. The pools were lovely and there were lots of choice of sunbeds.
My issue with the hotel is all the additional charges such as: €2 per day for the safe, €5.95 per day for wifi and €12 per day for the gym etc. Also getting s beach towel is a palarva - you need to get a card from reception and give it to the life guard and then keep it for a week. These things just made me feel as though I wasn't getting good value for money at all.
Comment from Hotel Management
06-Sep-2017 by Ivan Lorente, Hotel Management
Thank you for your feedback. We are very happy that you were pleased with the allocated apartment and we hope that you had an overall pleasant stay. We are sorry to read you were disappointed with Wi-Fi and facility use charges and if you were unaware of this policy, we do rely on our booking partners to pass this information onto our guests and we sorry that you were not advised at the time of booking. We hope that you may choose to come back to our resort in the future. Best wishes.