Front of property

Reviews of Grand Hotel Vanvitelli

4 out of 5
Grand Hotel Vanvitelli
Viale Carlo III, San Marco Evangelista, Caserta

Reviews

8.8

Excellent

Rating 10 - Excellent. 238 out of 457 reviews" "
Rating 8 - Good. 164 out of 457 reviews" "
Rating 6 - Okay. 34 out of 457 reviews" "
Rating 4 - Poor. 13 out of 457 reviews" "
Rating 2 - Terrible. 8 out of 457 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Staff Grand Hotel vanvitelli on 12 Nov 2023
Dear guest, We thank you for taking the time to leave us a feedback and that your stay was positive. We're glad you've appreciated the upgrade as our staff goes above and beyond to make sure our guests are taken care of throughout the entire stay. It’s important for us to get feeback from our guests in order to improve the quality of the Grand Hotel Vanvitelli so we thank you for your notes. We are looking forward to having you here again, it'll be a pleasure for us to host you again. Kind Regards, Grand Hotel Vanvitelli

10/10 Excellent

Lora

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was away from the main road; a good thing as the road is very busy. Stunning decor. Good food.
Stayed 1 night in Sep 2023
Response from Staff Grand Hotel vanvitelli on 12 Nov 2023
Dear guest, We thank you for taking the time to leave us a feedback and that your stay was positive. We're glad you've appreciated the upgrade as our staff goes above and beyond to make sure our guests are taken care of throughout the entire stay. It’s important for us to get feeback from our guests in order to improve the quality of the Grand Hotel Vanvitelli so we thank you for your notes. We are looking forward to having you here again, it'll be a pleasure for us to host you again. Kind Regards, Grand Hotel Vanvitelli

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is over the top. Even met the owner and his son. Wonderful people. This is a place to which I could return
Stayed 2 nights in Sep 2023
Response from Staff Grand Hotel vanvitelli on 12 Nov 2023
Dear guest, We thank you for taking the time to leave us a feedback and that your stay was positive. We're glad you've appreciated the upgrade as our staff goes above and beyond to make sure our guests are taken care of throughout the entire stay. It’s important for us to get feeback from our guests in order to improve the quality of the Grand Hotel Vanvitelli so we thank you for your notes. We are looking forward to having you here again, it'll be a pleasure for us to host you again. Kind Regards, Grand Hotel Vanvitelli

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for making my stay so comfortable. Such a lovely place
Stayed 3 nights in Sep 2023
Response from Staff Grand Hotel vanvitelli on 12 Nov 2023
Dear guest, We thank you for taking the time to leave us a feedback and that your stay was positive. We're glad you've appreciated the upgrade as our staff goes above and beyond to make sure our guests are taken care of throughout the entire stay. It’s important for us to get feeback from our guests in order to improve the quality of the Grand Hotel Vanvitelli so we thank you for your notes. We are looking forward to having you here again, it'll be a pleasure for us to host you again. Kind Regards, Grand Hotel Vanvitelli

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 6 nights in Aug 2023
Response from Staff Grand Hotel vanvitelli on 12 Nov 2023
Dear, Thank you for your excellent feedback and we are pleased that you enjoyed your stay at our facility. Hoping to have you back as our guest soon, we send you our warmest regards. The Staff and Management of the Grand Hotel Vanvitelli

8/10 Good

Elvio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel
Stayed 2 nights in Aug 2023
Response from Grand Hotel vanvitelli on 27 Aug 2023
Dear Guest,We thank you for taking the time to leave us such an amazing feedback.We are extremely happy to hear that you had a wonderful experience and every thing went great. We are looking forward to having you here again, it'll be a pleasure for us to host you again.Kind Regards,Grand Hotel Vanvitelli

10/10 Excellent

Kathryn

Travelled with family
Liked: Staff & service, property conditions & facilities
Absolutely brilliant location Road links brilliant so we could easily visit places of interest - royal palace at Caserta, Old Naples Pompelli etc Pool excellent for a quiet day too
Stayed 7 nights in Jul 2023
Response from Grand Hotel vanvitelli on 27 Aug 2023
Dear Guest,We thank you for taking the time to leave us such an amazing feedback.We are extremely happy to hear that you had a wonderful experience and every thing went great. We are looking forward to having you here again, it'll be a pleasure for us to host you again.Kind Regards,Grand Hotel Vanvitelli

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. They are so helpful.
Stayed 1 night in Aug 2023
Response from Grand Hotel vanvitelli on 27 Aug 2023
Dear Guest,We thank you for taking the time to leave us such an amazing feedback.We are extremely happy to hear that you had a wonderful experience and every thing went great. Our staff goes above and beyond to make sure our guests are taken care of throughout the entire stay.We are looking forward to having you here again, it'll be a pleasure for us to host you again.Kind Regards,Grand Hotel Vanvitelli

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful historic hotel. The staff is friendly and very helpful.
Stayed 1 night in Jun 2023
Response from Grand Hotel vanvitelli on 27 Aug 2023
Dear Guest,We thank you for taking the time to leave us such an amazing feedback.We are extremely happy to hear that you had a wonderful experience and every thing went great. We are looking forward to having you here again, it'll be a pleasure for us to host you again.Kind Regards,Grand Hotel Vanvitelli

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Spa package was amazing
Stayed 1 night in Apr 2023
Response from Grand Hotel vanvitelli on 27 Aug 2023
Dear Guest,We thank you for taking the time to leave us such an amazing feedback.We are extremely happy to hear that you had a wonderful experience and every thing went great. We are looking forward to having you here again, it'll be a pleasure for us to host you again.Kind Regards,

10/10 Excellent

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 23 days while doing a project at the US Naples Naval Base. Everyone was wonderful. Very caring and went out of their way to make us feel welcomed and comfortable. Would like to plan a personal vacation and definitely would stay here.
Stayed 23 nights in Mar 2023
Response from Staff Grand Hotel vanvitelli on 4 Apr 2023
Dear Mr.Karen,thank you very much for your positive feedback.We are delighted to know that you enjoyed your stay at our hotel.We would be honored to welcome you once again as our welcome guest.We remain at your complete disposal and while we wait to see you again we cordially greet you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and stylish place
Arrived for an overnight stop on the way from Lecce to Rome. Didn't know what to expect and yet what a nice surprise. Elegant, stylish hotel with comfortable rooms and a really good restaurant for dinner.
Stayed 1 night in Oct 2022
Response from Grand Hotel vanvitelli on 27 Aug 2023
Dear Guest,We thank you for taking the time to leave us such an amazing feedback.We are extremely happy to hear that you had a wonderful experience and every thing went great. We are looking forward to having you here again, it'll be a pleasure for us to host you again.Kind Regards,Grand Hotel Vanvitelli

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you must stay in this area, highly recommended.
Beautiful hotel, lovely room, wonderful spa. The hotel is in an industrial area and gated so walking around is not something I would attempt. The restaurant was good and reasonably priced. Have not had breakfast, yet.
Stayed 1 night in Oct 2022
Response from Grand Hotel vanvitelli on 27 Aug 2023
Dear Guest,We thank you for taking the time to leave us such an amazing feedback.We are extremely happy to hear that you had a wonderful experience and every thing went great. We are looking forward to having you here again, it'll be a pleasure for us to host you again.Kind Regards,Grand Hotel Vanvitelli

6/10 Okay

constance

Stayed 1 night in Oct 2022

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Grand Hotel vanvitelli on 27 Aug 2023
Gentilissimo,La ringraziamo per il suo feedback e siamo felici che la sua esperienza sia stata positiva.Con l’augurio di riaverla nuovamente presso la nostra struttura, le porgiamo cordiali saluti.Lo Staff e la Direzione del Grand Hotel Vanvitelli.

10/10 Excellent

Dennis

Stayed 1 night in Jul 2022
Response from Grand Hotel vanvitelli on 27 Aug 2023
Dear Guest,We thank you for taking the time to leave us such an amazing feedback.We are extremely happy to hear that you had a wonderful experience and every thing went great. We are looking forward to having you here again, it'll be a pleasure for us to host you again.Kind Regards,Grand Hotel Vanvitelli

8/10 Good

Ian, Luon

Liked: Cleanliness, staff & service
Loved having the suite with comfortable chairs Staff were friendly - e.g. Rafaella and dining room staff (esp. bar) Loved the atrium No ramp to push wheelchair to swimming pool No help with luggage for disabled person. Poor instructions from reception & generally
Stayed 7 nights in Jun 2022

8/10 Good

orlyy

Stayed 1 night in May 2022

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious rooms that we kept clean. Staff were great and spoke good english.
Stayed 2 nights in Jan 2022

8/10 Good

Mark

Stayed 1 night in Dec 2021

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atrium and dinner dining room.
Stayed 2 nights in Nov 2021
Response from RDM on 27 Nov 2021
Dear client, Thans for choosing us. Your opinion is very important to us and certainly we will share your impressions with our staff. We remain at your entire disposal and we sincerely hope to see you soon in the next future. Regards Grand Hotel Vanvitelli team

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Federico, Milano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pulito e ben curato, letto comodo e personale disponibile. L'interno è tranquillo nonostante si trovi vicino all'autostrada e ad una srada trafficata.
Stayed 1 night in Jul 2020

2/10 Terrible

Jennifer

We were unable to stay here because of unforeseen circumstances. I called the hotel to ask for a partial refund or full refund 48 hours before our stay. They told me to message them which I did and they never responded. The way it was handled was very sad. I’m still awaiting a response from the property.
Stayed 1 night in Nov 2019
Response from GHV on 25 Nov 2019
Dear Mrs Jennifer, We have took note of your feedback and we have checked with our reservation department what have appined. We have received your cancellation request 24 hours before your arrival , on 20 November at 7 am, and like at your reservation policy cancellation the cancellation was free if you requested it 48 before the arrival. Anyway, we are sorry if you dont'have had the opportunity to stay with us and you have considered wrong our attitude but we have only applied our policy cancellation. We hope to stay with us in another moment. Best Regards, The Staff and Direction of GHV

10/10 Excellent

Ivaylo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 2 nights in Oct 2019
Response from GHV on 13 Nov 2019
Dear Guest, Thank you for your opinion and for have chosen our hotel for your stay. It's very importa for us to know the guest experience in order to improve all our service and make its always the best. Our goal is to offer guests a beautiful, comfortable and pleasant stay at our hotel, where you have a possibility to relax in the pool, or in beautiful wellness spa or have a possibilty to stay in our big hall where there is the bar and drink a good italian coffee o aperitive. We hope to welcome you again to offer you a 5-star experience. Sincerely The Management and Staff of the Grand Hotel Vanvitelli

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
That was the second time I have stayed there during my business trip. Again fantastic place, excellent service and lovely views from the balcony. Room service- top score. Food always delicious and hot. Reception guys always happy to help and make your stay enjoyable.
Stayed 2 nights in Sep 2019
Response from Grand Hotel Vanvitelli on 28 Sept 2019
Dear Guest, Thank you for your opinion and for have chosen our hotel for your stay. Our goal is to offer guests a beautiful, comfortable and pleasant stay at our hotel, where you have a possibility to relax in the pool, or in beautiful wellness spa. We select the product, the quality and the variety, to offer the best breakfast and the best service. Our breakfast is a international breakfast buffet where you can find meats and cheeses, bacon, eggs, ecc.. All of cake and sweet are prepaded by our Chef. We hope to welcome you again to offer you a 5-star experience. Sincerely The Management and Staff of the Grand Hotel Vanvitelli

6/10 Okay

Sergio, Kyiv, Ukraine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Meant to be stylish and extravagant, the property is poorly maintained. Particular inconvenience was poor a/c quality which made part of room very tough to be in.
Stayed 1 night in Aug 2019
Response from GRAND HOTEL VANVITELLI on 9 Sept 2019
Dear Guest, Thank you for your opinion and for have chosen our hotel for your stay. Our goal is to offer guests a beautiful, comfortable and pleasant stay at our hotel, where you have a possibility to relax in the pool, or in beautiful wellness spa. We select the product, the quality and the variety, to offer the best breakfast and the best service. Our breakfast is a international breakfast buffet where you can find meats and cheeses, bacon, eggs, ecc.. All of cake and sweet are prepaded by our Chef. We are sorry if not all things were been perfect, but we are certain that we work with passion and love to gratify all requests. We have check and the air condition work well in the room. We hope to welcome you again to offer you a 5-star experience. Sincerely The Management and Staff of the Grand Hotel Vanvitelli

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 5 nights in Aug 2019

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples 2019
Great place to stay when visiting the outskirts of Naples, Pool was great, and the appetizers in the bar were a nice touch. People friendly and service great! Overall a nice family experience.
Stayed 3 nights in Jul 2019
Response from GRAND HOTEL VANVITELLI on 31 Aug 2019
Dear Riccardo, Thank you for your opinion and for have chosen our hotel for your stay. Our goal is to offer guests a beautiful, comfortable and pleasant stay at our hotel, where you have a possibility to relax in the pool, or in beautiful wellness spa. We select the product, the quality and the variety, to offer the best breakfast and the best service. Our breakfast is a international breakfast buffet where you can find meats and cheeses, bacon, eggs, ecc.. All of cake and sweet are prepaded by our Chef. We hope to welcome you again to offer you a 5-star experience. Sincerely The Management and Staff of the Grand Hotel Vanvitelli

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from ghv on 23 Jul 2019
Gentilissimo Ospite, La ringraziamo per averci lasciato la sua opinione e per averci scelto per il suo soggiorno. Siamo davvero contenti di conoscere che abbia apprezzato tutti i nostri servizi. I suoi apprezzamenti ci fanno onore e li condivideremo ceratemene con tutto il nostro Staff. La aspettiamo con piacere per poterla accogliere nuovamente come nostro ospite. Cordiali saluti

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Amenities
This property was being used for the World University Games and should not have continued to take bookings from other guests not involved in the Games. Parking at the hotel was not allowed and involved a walk to a nearby facility with heavy bags. The pool was shut. The hotel is surrounded by police and a pass is needed to access the hotel. The pass was not available for 24 hours causing delays and questioning at entry. Also rooms were not available to access for an entire day as police dogs swept through the property. The restaurant had no menu but a fixed limited meal option and the breakfast was dreadful. Had we been advised that this was an official games hotel we would have booked elsewhere and Expedia should have advised us that was the case.
Stayed 3 nights in Jun 2019

8/10 Good

sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Great value with free secure parking
The hotel is great value for money and we especially liked the free secure parking. Although a little worn in places it was comfortable and clean. We also enjoyed a great breakfast with plenty of choice.
Stayed 2 nights in May 2019
Response from ghv on 28 May 2019
Dear Sharon, Thank you for your opinion and for have chosen our hotel for your stay. Your appreciation makes us honor and it's very important for us to know your experience to improve all our services. Our goal is to offer guests a beautiful, comfortable and pleasant stay at our hotel. We hope to welcome you again to offer you a 5-star experience. Sincerely The Management and Staff of the Grand Hotel Vanvitelli

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant. Lovely dining room. But we didn’t know that guests needed to request a temperature setting for the stay. It was hot all night.
Stayed 1 night in May 2019
Response from ghv on 28 May 2019
Dear Guest Thank you for your opinion and for have chosen our hotel for your stay. Your appreciation makes us honor and it's very important for us to know your experience to improve all our services. Our goal is to offer guests a beautiful, comfortable and pleasant stay at our hotel. We hope to welcome you again to offer you a 5-star experience. Sincerely The Management and Staff of the Grand Hotel Vanvitelli

8/10 Good

Rola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from La Direzione e lo Staff del Grand Hotel Vanvitelli on 10 Feb 2019
Gentile Ospite, La ringraziamo per averci scelto per il suo soggiorno. Siamo davvero contenti di conoscere che abbia apprezzato tutti i nostri servizi e la nostra bellissima struttura. In attesa di accoglierla nuovamente come nostro ospite, le porgiamo Cordiali saluti La Direzione e lo Staff del Grand Hotel Vanvitelli

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caserta stay
Very antique Hotel and staff lovely, breakfast wide variety but staff a bit annoying like talking between themselves or stand too close to collect plates off table etc.... the bathroom was old and needed updating, shower hardly worked and mould around shower base.... I would stay again because of location
Stayed 1 night in Nov 2018
Response from Grand Hotel Vanvitelli on 7 Jan 2019
Dear Carmela, Your opinion is fundamental for us to offer the best service to our guests. Thank you to have chosen our hotel for your stay. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice property in a less-than-appealing part of town. Probably the best property in the area, but not an area I am interested in returning to. Service was adequate, but not with a smile. There is much room for improvement.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is beautiful. We checked in for 1 night as we were in transit. If you are a shopper the Designer outlet mall is 5 minute away!!
Stayed 1 night in Sep 2018
Response from Grand Hotel Vanvitelli on 7 Jan 2019
Dear Client, Thank you for your opinion. We are happy to know that he has appreciated all our services, our structure and our Spa. Looking forward to welcoming you as our guest again, Best regards The Management and Staff of the Grand Hotel Vanvitelli

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Great hotel and amazing staff doing room service- very friendly and helpful. Hotel very nice with a good wifi connection. Will be definitely staying there again during my next business trip.
Stayed 2 nights in Sep 2018

6/10 Okay

Kea, Vancouver

Liked: Cleanliness, staff & service
The history and charm of the hotel are remarkable. However, the hotel is in need of a few updates. The sir conditioning was not working during our stay and despite many requests to have it fixed, we were left unsatisfied and with poor sleep in a room that was 28C I throughout the night. Pool and breakfast facilities were lovely.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand by name, grand by nature
This hotel took me back in time, when details mattered, I was transported into old charm and history, it was a short stop over to my destination which this hotel accomodated, the only thing I had to fault was how hard the bed was, but overall staff and facilities were very good. Easy access from highway meant we we back on route the next day quite easily
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, awesome breakfast
We had a very pleasant stay. The breakfast was wonderful.
Stayed 1 night in Aug 2018

10/10 Excellent

EffatMehrdadi, united kingdom, cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time away with my family
The location that the hotel is in is very convenient as its got bus stops right outside it, there's a supermarket and Mac Donald right down the road and its a 5 minute bus ride to the outlet that they have and a big shopping mall is right opposite. The hotel was very clean, the room service was spectacular and the cleaners were lovely so we decided to leave them a tip on our last day too. The pool outside was very clean, never really crowded so it was a lovely environment to relax in.
Stayed 10 nights in Jul 2018

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing historic hotel with state of the art upgraded technology. Very close to Caserta palace. Onsite restaurant was very nice with great service and food.
Stayed 1 night in Jun 2018
Response from Direzione Grand Hotel Vanvitelli on 25 Jun 2018
Dear Guest, Thank you for giving us the maximum score. We are pleased to read that your stay has lived up to your expectations. In the hope of seeing you again soon, we offer Best regards The management and staff of the Grand Hotel Vanvitelli

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Direzione Grand Hotel Vanvitelli on 27 Jun 2018
Gentile Ospite, la ringraziamo per averci concesso il massimo del punteggio. Nella speranza di rivederla presto, porgiamo Cordiali saluti La direzione e lo staff del Grand Hotel Vanvitelli

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position
The hotel is in an excellent position for those visiting Caserta
Stayed 2 nights in Feb 2018
Response from Grand Hotel Vanvitelli on 19 Feb 2018
Dear Nicholas, thank you for your feedback! We are glad everything was ok and you appreciate our Amazing location, position and staff! We hope to see you soon back early! Kindest regard,

10/10 Excellent

Rola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Grand Hotel Vanvitelli on 19 Feb 2018
Dear Rola, thank you for your valutation! We are happy everything was perfect and we hope to see you soon again! kindest regard

10/10 Excellent

Wayne, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico
Excellent customer service! Recommendations to anyone for a relaxing and enjoyable time!
Stayed 2 nights in Jan 2018
Response from Grand Hotel Vanvitelli on 19 Feb 2018
Dear Wayne, thank you for your feedback! We are happy your stay was ok and we are so happy about your reccomendation! We hope to see yuo soon back as soon as you want! Kindest regard,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice ambiance
The hotel is old but had very impressivein decor and architecture. We stayed around Christmas and did not see a lot of guests. We upgraded the room to a 2 bedroom suit without any problem. Staff was very friendly and helpful. Breakfast was plentiful and had a nice variety of items. The condition of the rooms was outdated, and the outdoor pool area seemed unkept. Sheets were clean and housekeeping was daily and very efficient. I don't think the hotel is busy which is unfortunate because it has amazing potential. Also the location near highway may be not the best for exploring the area although convenient for travel.
Stayed 3 nights in Dec 2017
Response from Grand Hotel Vanvitelli on 19 Feb 2018
Dear guest, thank you for sharing with us yur personal idea about your stay. We are happy you enjoyed time spent with us, and you appreciate our services and our kind staff. Our hotel is mainly for business, that's why during Christmas Holiday was quite! Come back visit us during the rest of the year and try our Amazing Spa! We hope to see you soon back early. For the moment, kindest regard!